THE FACE Suites Kuala Lumpur
1 Bedroom Superior THE FACE Suites Kuala Lumpur
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8.9
Excellent
/10
(1403 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • A'Famosa Theme Park150 m
  • Bukit Nanas Monorail Station220 m
  • LRT Train Station - Dang Wangi260 m
  • Hard Rock Café330 m
  • Tourist Police360 m
  • Malaysian Travel Business370 m
  • Malaysian Tourism Centre370 m
  • Maison Bar400 m
  • Garçon at Maison400 m
  • Imperial Spa420 m
  • Free Wi-Fi

    THE FACE Suites Kuala Lumpur

    1020, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50250 - See map
    "The infinity pool on the 52nd floor was beautiful with great views of the city with the twin towers nearby."
    ARAB - January 8, 2019
    Exceptional comfort
    9.5 room quality and comfort
    Exceptional cleanliness
    9.2 rating for cleanliness
    • 210 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Don't miss out!

    10 travelers are looking at this property right now | 4 travelers have booked today.

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Value for money score
    9.0/10
    Location score
    8.8/10
    Service score
    8.7/10
    Cleanliness score
    9.2/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money9.0
    Location rating8.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.9 km

    Rooms available at THE FACE Suites Kuala Lumpur

    9.5
    Exceptional
    Room comfort & quality
    2 Bedroom Premier
    2 Bedroom Premier
    ...
    • Room size: 121 m²/1302 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    1 Bedroom Superior
    1 Bedroom Superior
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Superior
    2 Bedroom Superior
    ...
    • Room size: 96 m²/1033 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Premier
    1 Bedroom Premier
    ...
    • Room size: 96 m²/1033 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 93 m²/1001 ft²
    • Balcony/terrace
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    2 Bedroom Grand Premier
    2 Bedroom Grand Premier
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices

    What people love about THE FACE Suites Kuala Lumpur

    • 8.4
      Excellent
      Staff 

      "Very friendly staff."

      Shafia

      |

      January 12, 2019

    • 9.2
      Exceptional
      Spaciousness

      "Very satisfied the the room condition, very spacious, well maintained, big and with great view"

      Reza H.

      |

      November 14, 2018

    • 9.2
      Exceptional
      Cleanliness

      "Clean, spacious, and great counter staff."

      Isaac

      |

      November 24, 2018

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    More about THE FACE Suites Kuala Lumpur

    More about THE FACE Suites Kuala Lumpur

    10.0
    Exceptional

    "The hotel swimming pool is the best, room clean and comfort"

    Reza H.

    |

    January 2, 2019

    An overview

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    What they offer

    10.0
    Exceptional
    Spaciousness

    "Rooms were spacious and bright and clean."

    ARAB

    |

    January 8, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    690 m American, Cafe, European
    Arthur's Bar and Grill
    770 m American, Asian, Bar
    Front Page Sports Bar & Grill
    1.1 km American, Bar, Pub
    Asian cuisine
    Asian cuisine
    Celestial Court
    40 m Asian, Chinese, Halal
    Chatz Brasserie
    40 m Asian, Chinese, French
    Essence Restaurant
    40 m Asian, Chinese, Halal
    Chinese cuisine
    Chinese cuisine
    Si Chuan Dou Hau Restaurant
    40 m Chinese
    biba's, mandarin oriental
    910 m Chinese
    Plaza Court Chinese Restaurant
    1.0 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of THE FACE Suites Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1403)Booking.com Reviews (2698)
    8.9
    /
    10
    Cleanliness9.2
    Facilities8.9
    Location8.8
    Room comfort and quality9.5
    Service8.7
    Value for money9.0
    Rating
    9+ Exceptional (477)
    8-9 Excellent (131)
    7-8 Very Good (111)
    6-7 Good (32)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (198)
    Jun - Aug (148)
    Sep - Nov (185)
    Dec - Feb (265)
    All guests (1403)
    All room types
    All languages

    Show reviews that mention 

    Showing 796 verified guest comments
    12345
    10.0
    Exceptional
    Irwinder from Malaysia
    Group
    1 Bedroom Superior
    Stayed 2 nights in May 2019

    Beautiful view of KL on the SkyDeck”

    The FACE suites is conveniently located near KLs shopping hub - China town, Bukit bintang , Central market and Midvalley although your probably need to take the monorail to reach some of the places. Monorail Bukit Nanas I'd a 5 min walk from the place. Staff was friendly and helpful. We even got welcome drinks upon check in. The view from the skydeck was amazing! The infinity pool though was more of a selfie point rather than a functional pool. There were also too many people around. Good thing is the crowd is checked by the security guards at the point of entry to ensure that only those who are in guest can use the facilities. Gym was also available and relatively well equipped.

    Reviewed June 03, 2019
    8.4
    Excellent
    Tina from Malaysia
    Couple
    1 Bedroom Deluxe
    Stayed 6 nights in January 2019

    Spacious and comfortable”

    Stays 5 nights and found the room well equipped and clean with a great view. The pool is lovely but always seems very busy, there’s a good gym on the same floor and the rooftop bar has great views. One day of our stay the room wasn’t serviced until around 6pm when we were trying to get ready to go out which wasn’t exactly convenient. The main criticism is with the lifts - one was permanently broken down which didn’t help and it seemed we stood for a long time waiting every time we came or went anywhere.

    Reviewed January 24, 2019
    8.8
    Excellent
    Bryan from United Kingdom
    Family with teens
    2 Bedroom Superior
    Stayed 2 nights in January 2019

    Reasonable in cost for family”

    We stayed twice in The Face Suites. Enjoyed both times. Its unit is clean, modern and spacious and beautiful. Its pool is small and crowded but it has the beautiful view of the twin towers. The gym is good. Restaurants are a bit expensive but you can walk to klcc (20mins) to have your meals. I paid rm40 for Breakfast and it was worth it. The front desk, concierge and housekeeping staff were attentive, prompt and very friendly. We travelled during Christmas time so it was crowded and the lifts took a long time to arrive. Overall, we love The Face Suites and recommend it to all, especially those traveling with families.

    Reviewed January 15, 2019
    8.8
    Excellent
    Roy from Indonesia
    Couple
    1 Bedroom Deluxe
    Stayed 1 night in October 2018

    Excellent and value for money facility”

    All are perfect.. only the frontdesk staff was less help /not equipped with suitable skill. When we were checking out.. and asked about how long will it take to the airport.. the answer was really surprising.... she said she has no idea and told me to ask the concierge guy instead .. hummm

    Reviewed November 03, 2018
    5.6
    Richard from United States
    Couple
    1 Bedroom Deluxe
    Stayed 2 nights in February 2019

    Beautiful apartment, terrible service and amenities”

    This booking is in the same building as the FACE Suites but separate from the hotel. We thought the apartment was better than the room offered by the FACE Suites hotel. Checking was horrible. You need to call the agent but they didn't answer initially and we had to wait 15-20 min for her to arrive. Thry only provide 2 small towels. No hand towels or anything despite having a great pool. Also hot water requires turning on the water heater which didn't know about until we tried to take a shower. The on button is impossible to find the first time. If the staff were better trained they would have turned on the hot water before guest arrival. Overall it could be much better if the owner wasn't so cheap and had some normal amenities like towels.

    Reviewed February 03, 2019
    9.2
    Exceptional
    Jone from Singapore
    Family with young children
    1 Bedroom Superior
    Stayed 2 nights in December 2018

    Location & room was great”

    Location & room was great! But the lift takes long & is always packed especially going down from the pool & during check-outs.

    Reviewed June 19, 2019
    9.6
    Exceptional
    Sara from Portugal
    Couple
    1 Bedroom Deluxe
    Stayed 1 night in November 2017

    Great place”

    great place with an incredible infinity pool overlooking the petronas and KL tower. pretty nice breakfast. within walking distance to the petronas. we'd highly recommend this place if you are going for a short stay in KL.

    Reviewed December 18, 2017
    10.0
    Exceptional
    Rochel from Philippines
    Family with young children
    1 Bedroom Superior
    Stayed 1 night in December 2017

    It feels like home”

    Location wise it is very near the iconic tourist spots in KL. The hotel room is spacious enough for a family of 4 like us. It has kitchen, washing machine, walk in closet & living room. It is more like a home than a hotel. The staffs are very friendly & accomodating. We super enjoyed the pool in the sky deck. Our kids doesn’t want to leave the place. We will definitely go back.

    Reviewed December 10, 2017
    10.0
    Exceptional
    Azhar from Malaysia
    Group
    2 Bedroom Superior
    Stayed 1 night in November 2017

    5 Star”

    Nice room & most importantly the infinity pool. Breathtaking view. For foreigners, its also a good location because nearbly main attractions eg KLCC & KL Tower. Highly recommended this suite. However, breakfast could be better thou.

    Reviewed December 03, 2017
    9.2
    Exceptional
    Klement from Malaysia
    Couple
    2 Bedroom Deluxe
    Stayed 1 night in October 2017

    beautiful view of scenery from swimming pool!”

    it deserve ppl to hv a stay in the hotel because it has a good view of swimming pool which can see the beautiful scenery of KL. Only one small weakness that is the location, it have some driving distance from shopping area.

    Reviewed November 20, 2017
    8.0
    Excellent
    muhammad from Malaysia
    Couple
    1 Bedroom Premier
    Stayed 2 nights in May 2017

    swimming pool is awesome”

    the hotel is new but the lobby is crowded too many people at day time maybe because this hotel is sharing lobby with the service residence there.The hotel room is clean and new.swimming pool is nice and the view is stunning.the food is over price..and if u request extra blanket u have to pay rm20.00 i dont think it should be charge.

    Reviewed May 08, 2017
    9.2
    Exceptional
    Lee from Malaysia
    Couple
    1 Bedroom Deluxe
    Stayed 1 night in February 2017

    Spacious room”

    Love their infinity pool, can see the skyline of the city. Spacious suite comes with living room, kitchen, bedroom and study desk. Very worth the price. Will advise the tourist to stay here. U will never regret.

    Reviewed February 16, 2017
    10.0
    Exceptional
    Eddie from Malaysia
    Couple
    1 Bedroom Deluxe
    Stayed 2 nights in February 2017

    Best experience n worth the money!!”

    They have a very splendid staff with a very friendly attitude. The suites is very spacious & big. Its really worth the money for those who love to stay at the luxurious and fine room. Complete inventories from A to Z. Love the infinity pool and the gym facilities there. Would definitely return again for another stay! Recommended for family or couple that want to have a short getaway.

    Reviewed February 12, 2017
    9.2
    Exceptional
    Kam from Hong Kong
    Family with young children
    2 Bedroom Deluxe
    Stayed 3 nights in February 2017

    sleek and chic”

    We have nothing to complain about the apartment. The only problem is if you want to walk around or walk towards the more built up area, it's not a comfortable walk cos there is a lot of construction going on around it and the pavement is not very well kept. The building itself is lovely for family with children, lots of space for them to roam around.

    Reviewed February 05, 2017
    8.4
    Excellent
    Claudia from Indonesia
    Family with young children
    1 Bedroom Deluxe
    Stayed 1 night in January 2017

    Love our stay”

    This suite is luxurious and very comfortable. we enjoy our time swimming at the infinity pool with great view. 3 minutes walking to the Monorail station. The minus is there is no supermarket or food store around the hotel. alsa room service need to change or wash the pillow since the pillow smell bad.

    Reviewed January 19, 2017
    10.0
    Exceptional
    Jennifer from Indonesia
    Solo traveler
    1 Bedroom Deluxe
    Stayed 1 night in January 2017

    Great experience”

    It is my first time staying at a suite so I was quite surprised about how the big the room is and plenty of facilities they have in the room. They got TV, working room, washing machine, microwave, hair dryer, full-equipment kitchen with cutlery, etc. Just like an apartment. The sky infinity pool with city view is the main reason why we stayed here and it was great. Was a little crowded because it was on weekend, but overall a wonderful experience.

    Reviewed January 19, 2017
    8.0
    Excellent
    Zoe from Malaysia
    Family with young children
    1 Bedroom Superior
    Stayed 1 night in December 2016

    Wonderful coundown night”

    Room is spacious, clean, fully equiped with household goods,value for money. However, the hotel is Lack of facilities & restaurant. The pool view is fantastic but lack of facilities & service like marina bay singapore.

    Reviewed January 05, 2017
    8.4
    Excellent
    Rosaline from Malaysia
    Couple
    1 Bedroom Deluxe
    Stayed 1 night in September 2016

    worth the money, room is big.”

    The room is modern and spacious. Bathroom is very big and have every toiletry u need. There is a walk in wardrobe and safe box in the room. The living hall is join together with the kitchen and dining hall. There is a small round table and two chairs for you to dining. ( good enough for a couple to dining but not to a family.) The sofa is not soft and cosy but overall is good. ( some room has a small window seat allow you to sit and look at the KLCC view) Many TV channel for you to choose and watch. The bed is a queen size bed. There is a modern study room connected with the toilet and kitchen. The room service was really good. There was a small stain on my toilet plate and it was irremovable, the room service staff help me to changed the toilet plate. Overall is a very good hotel, will pay visit again.

    Reviewed December 26, 2016
    10.0
    Exceptional
    Tuyet from Vietnam
    Solo traveler
    2 Bedroom Superior
    Stayed 3 nights in December 2016

    Nice and new”

    Definitely will come back because the place is quite nice, all near to everything. Staffs are friendly, room is big but 2 bedrooms and only 1 bathroom is not very convinient at all. Room is clean but the day before we left, hotel actually forgot to clean our room (but it's oki), we only need to clean the trash bin. Everything actually is fine with us. Will come back for next stay...

    Reviewed December 22, 2016
    10.0
    Exceptional
    audrey from Malaysia
    Family with teens
    2 Bedroom Superior
    Stayed 1 night in September 2016

    FANTASTIC, LUXURIOUS & BEAUTIFUL”

    Stumbled upon this in Agoda and decided to give it a try. For under RM600 its a good price as we are travelling as 4 adults and booked 2 bedroom apartment. Its 5 star with infinity pool with breathtaking view overlooking KL Tower & KLCC. Only no breakfasst but parking is free , check in was quick and the room is excellent!

    Reviewed September 16, 2016
    12345
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    THE FACE Suites Kuala Lumpur
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    • Excellent location
    • Petronas Twin Towers
    • Bukit Nanas Monorail Station is within 0.22 km