The Fern Residency
The Fern Residency
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Wintergreen Room - Bed The Fern Residency
Wintergreen Room - Bed
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Lobby The Fern Residency
Lobby
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Lobby The Fern Residency
Lobby
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Interior view The Fern Residency
Interior view
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Location
Very good
7.8
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Very good
From 22 reviewsSee what guests said
7.0
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

Room choices
Club Room
Club Room
...
  • City view
  • 24 m²/258 ft²
  • 1 double bed
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Wintergreen Room
Wintergreen Room
...
  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Suite Room
Suite Room
...
  • 30 m²/323 ft²
  • Shower
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • 20 m²/215 ft²
  • Shower
  • 1 double bed
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More about The Fern Residency

More about The Fern Residency

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Real reviews from real guests

Agoda Reviews (22)Booking.com Reviews (33)
7.0
Very good
Read reviews from:
Cleanliness6.9
Facilities6.7
Location7.8
Service6.8
Value for money6.9
Provided by verified guests of Agoda
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Wintergreen Room
Club Room
Fern Club Room
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Showing 12 verified guest comments
12
4.4
Pramod from India
Family with young children
Club Room
Stayed 1 night in April 2018
Disappointing experience ”
I booked two rooms. When I reached there at 1: 50 pm after long hours of journey with my parents and kid , the receptionist was behaving like we are asking for some unduly favor. She was not at all suits for a hospitality service. Not only courteous but rough also. I had to remind them again and again for the rooms. Then the rooms were not ready they said. Check in time was 12 noon. And the irony is that they insisted it upon us on the next day, though we didn't insist for a extending it. One of the allotted room was simmering lights, stained bathroom, and one window had no lock. They didn't kept the rooms ready. I had to call repeatedly to get the towels, toiletries for us. Even after that they omitted to give theses hings to every occupant of the room. Breakfast was good. Swimming pool is not maintained well. When I went there un the morning it was like they were just made it to add to their brochure but not for use. Overall its not worthy for the money you spent.
Reviewed April 16, 2018
4.4
Sony from Kuwait
Group
Club Room
Stayed 1 night in March 2018
Only positive is that the food was tasty and reasonable. Everything else was a night mare ”
Front office staff doesnt showed any sign of politeness while dealing with customer. Seems like smile is too expensive there. I had to pay around 35 dollar extra for 2extra bed, since 2 children were above 8 years. But didnt provide any additional bed, despite 2 reminders. Break fast was available only upto 10.30 am but it was not communicated to guests. I obsrved many guests were managing their breakfast with toasted bread, like me. My room got locked from outside, called the reception twice for help, later i went myself to get the spare card from cleaners. AC also troubled me in the midnight, but this time they responded fast. Enough experience in a single day, will never recommend this hotel to anyone.
Reviewed March 15, 2018
8.8
Bidisha from Bangladesh
Couple
Wintergreen Room
Stayed 3 nights in February 2018
Badly needs Renovation. ”
Food,location,staffs, breakfast amazing. but this hotel basly needs renovation.
Reviewed March 11, 2018
7.2
Mehul from India
Couple
Fern Club Room
Stayed 2 nights in February 2018
For the price we paid it was good. However, not as per Fern standard. ”
The property is in the city on main road. The rooms were decent. However, it had many defects like bathroom door was hard to slide, shower glass door was loose, flow of hot water in shower area and wash basin was in different direction. Breakfast was good. Staff was courteous. Overall was good for the price we paid.
Reviewed March 04, 2018
7.2
brijinder from India
Solo traveler
Wintergreen Room
Stayed 1 night in January 2018
Very good”
Good property
Reviewed January 21, 2018
4.0
Narinder
Family with young children
Wintergreen Room
Stayed 3 nights in October 2017
Bad Rooms and service”
The rooms given to us were sub standard. That may be because we booked through Agoda and they keep the worst rooms for Agoda. The Bathroom door was creaking so loud that my infant was getting off of sleep every time we moved it. The Television would not work. Worst of all, the room keys did not work everynight we came back to the room.
Reviewed November 02, 2017
2.0
Sudhir from India
Couple
Wintergreen Room
Stayed 2 nights in June 2017
awful services”
The worst hotel I have ever stayed. The services were so messy that my tv went off at 10:00 AM. Despite calling them several times, it took them 4 hours to send a guy to my room. The rooms were very small and untidy. On the top, their services were really poor. I would grade them 0/10.NEVER EVER GO TO THIS HOTEL!!!!!
Reviewed June 29, 2017
10.0
Mahesh from India
Business traveler
Wintergreen Room
Stayed 2 nights in February 2017
best experience ”
best experience
Reviewed March 28, 2017
4.0
abhay from India
Family with young children
Club Room
Stayed 1 night in October 2016
Not value for money”
No proper service. No mention of any nos. like reception, room service. Room service is pathetic. People are just for tips!
Reviewed October 14, 2016
2.0
VARUN from India
Solo traveler
Wintergreen Room
Stayed 1 night in October 2015
Crap hotel ”
Chlostrophobic rooms , never visit
Reviewed August 14, 2016
12
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