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Excellent8.4
Based on 40 reviews
The Firs Hotel
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8.4 Excellent guest rating
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"Lovely environment ank kind staff in best location near the..."

SaeidJapan
Fitness center
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8.2 Excellent location
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8.2Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Room service [24-hour]

  • Bar

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Room choices
Super Deluxe
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  • Mountain view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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            Nearest essentials

            Airports
            • Mattala Rajapaksa International Airport (HRI)
            • 83.8 km
            • Ratmalana Airport (RML)
            • 100.2 km
            Public transportation
            • Nuwara Eliya Main Bus Station
            • 1.8 km
            • Nanu Oya Train Station
            • 4.9 km
            Hospital or clinic
            • General Hospital - Nuwara Eliya
            • 1.1 km
            Pharmacy
            • Vijaya Parmacy
            • 980 m
            Cash withdrawal
            • ATM
            • 780 m

            More about The Firs Hotel

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            Verified guest reviews

            Agoda Reviews (40)Booking.com Reviews (48)
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            Cleanliness8.9
            Facilities8.3
            Location8.2
            Room comfort and quality8.6
            Service9.0
            Value for money7.8
            Food and dining7.9
            Provided by verified guests of Agoda
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            Showing 39 verified guest comments
            1234
            4.8
            Minshi from China
            Couple
            Super Deluxe
            Stayed 1 night in July 2017
            Bad Managent
            The manager was pretty rude. He did not know how to charge using Agoda, and he balme me for this and yelled at me. I called Agoda through international call and solved the problem, and he shows not grateful at all. The other staffs are good, but never will recommend this place.
            Reviewed July 15, 2017
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            10.0
            Francisco from Portugal
            Couple
            Super Deluxe
            Stayed 1 night in August 2016
            excellent facilities
            very good staff
            Reviewed August 16, 2016
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            8.4
            Ilangovan from Sri Lanka
            Family with young children
            Super Deluxe
            Stayed 2 nights in April 2016
            Had a wonderfull stay.
            Good place to stay, staff very attentive (sometimes too much). The rooms are huge and comfortable. Mobile phone signal is too week, have to walk down the garden to get a decent reception. Make sure you have your own transport or pretty fit and ready to take long walks due to the location of this property.
            Reviewed April 19, 2016
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            5.7
            HUSSAM from Saudi Arabia
            Couple
            Super Deluxe
            Stayed 2 nights in December 2015
            Old design
            Stuff performance, location & room size
            Staying at Firs hotel was good but the room was not clean, furniture was very old, heater is very small due to the room size, no ventilation in the toilets & jacuzzi not working well. Room & toilet size were very good.
            Reviewed December 09, 2015
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            9.3
            Juliann from China
            Solo traveler
            Super Deluxe
            Stayed 1 night in August 2015
            A decent English noble house
            Tranquile, cozy, stylish, comfortable room and beautiful garden
            One of the best memories in Sri Lanka. This cozy British house is in the tranquile hills not far from the lake. The reception room is decent and artistic. The billiards room was a fun and relaxing time for us. The service is full of heart. It is our first time in a hotel where the staff prepared hot-water bag. As we didn't expect it to be cold in mountains, this hot-water bag warmed our body for whole night. Plus, there is small heater in the room, which is very rare in Sri Lanka but very useful in the mountains.
            Reviewed August 09, 2015
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            3.7
            Joseph from India
            Solo traveler
            Super Deluxe
            Stayed 1 night in July 2015
            Unsatisfactory
            Just an Inn type facility, only 5 rooms, no hotel ambience
            the staff are cordial/friendly and are trying their best, but no value for money paid.
            Reviewed July 21, 2015
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            5.3
            Inshaf from Sri Lanka
            Family with young children
            Super Deluxe
            Stayed 2 nights in April 2015
            Just a house to sleep, not a hotel
            Minor staff was friendly while the manage was in charge was very rude. Toilet was good
            We didn't enjoy the stay. It was just a place for us to sleep. They asked to check-out at 11am saying that they are getting VIP Guests though there was no information at the entrance neither nobody informed us while checking-in. Manager was very rude. Location was not that good It was like a house which they claim to be a hotel
            Reviewed April 14, 2015
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            6.0
            Mohammed from Oman
            Family with teens
            Super Deluxe
            Stayed 2 nights in February 2015
            Good View but annoing staff
            The view, clasical design ,big room
            The staff are very annoying , they have no idea how to work in hotels .. All the time are making noise in kitchen and loby . The water was very cold .. Need long time to cool.the food is bad and no buffet.no snaks on room not eaven electric jug. Also the hotel is so wierd .. No body on it and the staff only four doing all things( food, cleaning, cashing,welcoming , etc) No idea why it is been ranked as 4 stars ..comparing to other 4 stars hotels it is expensive .
            Reviewed February 07, 2015
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            7.7
            Suniel from India
            Couple
            Super Deluxe
            Stayed 1 night in December 2013
            Decent hotel
            Location staff and room view
            Nice location good check in and out,large room with good bed and very good bathroom and jacuzzi....good staff.....very romantic place...only thing regret is wifi was not available .we preferred it to the Grand hotel but most important food in grand hotel was superb......highly recommended for groups....
            Reviewed January 12, 2014
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            7.0
            Celia from Sweden
            Couple
            Super Deluxe
            Stayed 1 night in December 2013
            Felt like royalty
            The service, the history of the hotel and the calm area outside of the city
            They litteraly treat you like royalty. The service is fantastic but allmost to good for us two swedes not beeing used to this. We stayed at the hotel one night at our honeymoon and we we're they only ones at the hotel that night. We asked to have dinner at our room and that was no ptoblems. The bathroom is fantastic with a jacuzzi and a biiig shower.
            Reviewed December 14, 2013
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            1234

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