The Five Residences Hanoi

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

345 Doi Can Road, Ngoc Ha Ward, Hanoi, Ba Dinh, Hanoi, Vietnam, 10000

Highlights

Great Swimming pool

Lovely swimming pool, ice bath and jacuzzi.
Excellent room comfort & quality

Great amenities, great room view with beautiful interior.
Great Spa

Lovely swimming pool, ice bath and jacuzzi.
Great food & dining

Nice restaurant food with a supermarket next to hotel.
Great Breakfast

The buffet spread was delicious and fresh.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Located in Hanoi's historic Ba Dinh district, The Five Residences Hanoi offers a perfect blend of culture and modern comfort for two travelers. Relax in air-conditioned rooms with complimentary WiFi, private balconies, or terraces showcasing charming city views. Guests can enjoy a stunning pool with panoramic views, a luxurious steam room, and a stylish bar ideal for unwinding after exploring nearby landmarks like Huu Tiep Lake and the historic Ho Chi Minh Mausoleum. With spacious accommodations, a well-equipped fitness center, and modern amenities, this property is perfect for families and travelers seeking convenience and a touch of elegance. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Cleanliness 9.6
Service 9.6
Facilities 9.4
Value for money 9.4

Based on 1,087 verified reviews

Cleanliness

9.6

Service

9.6

Facilities

9.4

Value for money

9.4

Location

8.8

See map

8.8Excellent

Location rating score

Excellent location - 2.49 kilometers from city center
Parking
FREE
Popular landmarks
One Pillar Pagoda
1.8 km
Vietnam Museum of Ethnology
1.8 km
Ho Chi Minh Mausoleum
1.9 km
Presidential Palace Historical Site
1.9 km
Temple of Literature & National University
2.1 km
Closest landmarks
Bể Bơi Khăn Quàng Đỏ
390 m
Embassy of Japan
430 m
Quan Ngua Sports Complex
510 m
United Nations Development Programme
530 m
Lotte Ba Đình
600 m

Good to know

Value for money9.4
Distance to city center3 km
Location rating8.8
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.3 km

Select your room

1/17

Three Bedroom Premier

130 m²/1399 ft²
Max 7 adults
1 double bed / 1 double bed / 1 double bed / 3 double beds
Fits groups

8.9

Excellent

Room comfort and quality
  • City view

  • 3 bedrooms

  • 2 bathrooms

1/13

Two Bedroom Executive

110 m²/1184 ft²
Max 4 adults
1 king bed / 1 queen bed

9.5

Exceptional

Room comfort and quality
  • Street view

  • 2 bedrooms

  • 2 bathrooms

1/11

Three Bedroom Executive

115 m²/1238 ft²
Max 7 adults
1 king bed / 1 queen bed / 1 queen bed

9.5

Exceptional

Room comfort and quality
  • City view

  • 3 bedrooms

  • 2 bathrooms

1/11

Two Bedroom Superior

65 m²/700 ft²
Max 5 adults
1 king bed or 1 queen bed
  • City view

1/11

Grand Premier Room

96 m²/1033 ft²
Max 3 adults
1 double bed

9.9

Exceptional

Room comfort and quality
  • City view

  • 2 bathrooms

1/9

Family Room with Balcony

131 m²/1410 ft²
Max 6 adults
2 king beds
Fits groups
  • City view

1/8

Deluxe Room

60 m²/646 ft²
Max 2 adults
1 king bed or 2 single beds
Preferred by Couples

9.2

Exceptional

Room comfort and quality
  • Street view

1/8

Two Bedroom Deluxe

90 m²/969 ft²
Max 5 adults
1 double bed / 1 double bed / 2 double beds
Fits groups

9.5

Exceptional

Room comfort and quality
  • City view

  • 2 bedrooms

  • 2 bathrooms

1/8

Two Bedroom Premier

131 m²/1410 ft²
Max 5 adults
2 queen beds
Fits groups
  • City view

  • 2 bathrooms

1/8

Three-Bedroom Apartment

115 m²/1238 ft²
Max 8 adults
1 queen bed / 1 queen bed / 1 queen bed
  • Outdoor view

  • 2 bathrooms

Frequently asked questions

You can benefit from your stay at The Five Residences Hanoi a lot more by taking advantage of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

The Five Residences Hanoi offers free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Yes! The Five Residences Hanoi provides laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

The Five Residences Hanoi's most popular month where verified tourists have stayed the most is in December.

The Five Residences Hanoi can speak up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

100.0% of our verified customer evaluations have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for The Five Residences Hanoi down in the review section.

80.0% of our past customer ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Five Residences Hanoi down in the review.

Past solo travelers that have stayed at this property have given The Five Residences Hanoi an average rating of 9.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Five Residences Hanoi an average rating of 9.3. You can find more precise customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The nearest airport to The Five Residences Hanoi is Noi Bai International Airport, 20.0 km away.

More about The Five Residences Hanoi

More about The Five Residences Hanoi

Experience Luxury and Comfort at The Five Residences Hanoi

Welcome to The Five Residences Hanoi, a luxurious 5-star hotel located in the heart of Hanoi, Vietnam. With its prime location just 3 kilometers away from the bustling city center, this hotel offers a tranquil and serene escape from the vibrant city life. Whether you are traveling for business or leisure, The Five Residences Hanoi provides the perfect combination of comfort, convenience, and elegance. At The Five Residences Hanoi, we understand the importance of a seamless check-in and check-out experience. Our check-out time is until 12:00 PM, allowing you to enjoy a leisurely morning before bidding farewell to our exceptional facilities and services. With our attentive and professional staff, you can rest assured that your departure will be hassle-free, ensuring a smooth transition from the hotel to your next destination. Families with children are warmly welcomed at The Five Residences Hanoi. We believe that every member of the family should be able to enjoy a memorable stay, which is why we offer a child policy that allows children between the ages of 4 to 12 to stay free of charge. Create lasting memories with your loved ones as you explore the vibrant city of Hanoi and return to the comfort and luxury of our hotel. With its impeccable service, stunning design, and convenient location, The Five Residences Hanoi is the ideal choice for discerning travelers seeking a truly unforgettable experience in Hanoi, Vietnam. Whether you are here for business or leisure, our hotel promises to exceed your expectations and provide you with an unparalleled level of comfort and luxury. Book your stay with us today and discover the epitome of hospitality at The Five Residences Hanoi.

Unwind and Indulge in Luxurious Entertainment Facilities at The Five Residences Hanoi

At The Five Residences Hanoi, guests are treated to a world of relaxation and entertainment within the hotel's exquisite facilities. Whether you're looking to unwind after a long day of exploring Hanoi or simply indulge in some pampering, this hotel has it all. Step into the hotel's stylish bar and sip on expertly crafted cocktails while enjoying the vibrant atmosphere. The bar offers a wide selection of drinks, from classic favorites to unique concoctions, ensuring there is something to please every palate. For those in need of a little self-care, the salon at The Five Residences Hanoi is the perfect place to rejuvenate. Treat yourself to a refreshing haircut or indulge in a luxurious beauty treatment. The skilled staff will ensure you leave feeling pampered and refreshed. To truly relax and unwind, head to the hotel's spa facilities. Immerse yourself in the soothing ambiance as you indulge in a rejuvenating massage or soak in the hot tub. The sauna and steam room provide the perfect opportunity to detoxify and cleanse your body, leaving you feeling refreshed and revitalized. For those seeking a more social experience, the shared lounge/TV area is the ideal spot to relax and mingle with fellow guests. Catch up on your favorite shows or engage in lively conversations in this comfortable and inviting space. With its array of entertainment facilities, The Five Residences Hanoi offers a truly luxurious and indulgent experience for guests. Whether you're looking to unwind, pamper yourself, or socialize, this hotel has everything you need to make your stay in Hanoi unforgettable.

Stay Active at The Five Residences Hanoi's Impressive Sports Facilities

At The Five Residences Hanoi, staying active and maintaining your fitness routine is made easy with their impressive range of sports facilities. Dive into the refreshing waters of their indoor pool, perfect for a relaxing swim or invigorating laps. For those who prefer to soak up the sun, the outdoor pool offers a serene setting surrounded by lush greenery, where you can take a refreshing dip or simply lounge by the poolside with a refreshing drink in hand. Fitness enthusiasts will be delighted by the state-of-the-art fitness center, equipped with the latest exercise machines and equipment. Whether you prefer cardio workouts or strength training, this 24-hour fitness center has everything you need to stay in shape during your stay. With its modern facilities and spacious layout, you can enjoy your workout in a comfortable and motivating environment. No matter your fitness goals or preferences, The Five Residences Hanoi ensures that you have access to top-notch sports facilities that will cater to your needs. Whether you are looking to relax and unwind or stay active and energized, their range of sports facilities will exceed your expectations.

Convenience Facilities at The Five Residences Hanoi

The Five Residences Hanoi offers an array of convenience facilities to ensure a comfortable and hassle-free stay. With 24-hour room service, guests can indulge in delectable meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning, allowing guests to effortlessly keep their wardrobe fresh and clean throughout their stay. The dedicated concierge team at The Five Residences Hanoi is always ready to assist guests with any requests or inquiries they may have. Whether it's arranging transportation, booking tickets to local attractions, or providing recommendations for the best dining spots in the city, the concierge is there to make every guest's stay unforgettable. Complimentary Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet with ease. For guests who prefer to smoke, there is a designated smoking area available. Additionally, the hotel offers luggage storage and daily housekeeping services, ensuring that guests can relax and enjoy their time in Hanoi without any worries.

Convenient Transport Facilities at The Five Residences Hanoi

At The Five Residences Hanoi, guests can enjoy a range of convenient transport facilities that make exploring Hanoi a breeze. The hotel offers a car park onsite, ensuring that guests have a secure and hassle-free parking option during their stay. What's more, the car park is free of charge, allowing guests to save on parking fees and allocate their budget towards other travel expenses. For those who prefer not to drive in the bustling city, The Five Residences Hanoi also provides a shuttle service. This service allows guests to easily navigate Hanoi's vibrant streets and popular attractions without the stress of finding parking or dealing with traffic. Whether you're heading to the Old Quarter, Hoan Kiem Lake, or any other destination in Hanoi, the shuttle service at The Five Residences Hanoi offers a convenient and comfortable way to get around.

Luxurious Comfort and Modern Amenities at The Five Residences Hanoi

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of The Five Residences Hanoi. Each spacious unit is equipped with air conditioning to keep you cool, along with blackout curtains that ensure restful sleep. Unwind in the separate living room or step out onto your private balcony or terrace to enjoy the scenic views of Hanoi. Thoughtful touches like plush linens, fresh towels, and complimentary bottled water enhance your stay, while modern amenities such as a television with satellite/cable channels, a refrigerator, and a mini bar keep you entertained and refreshed. For added convenience, each room features a coffee and tea maker, toiletries, a hair dryer, and bathrobes, making your stay as comfortable as possible. Whether you're preparing for a busy day or relaxing after sightseeing, the well-stocked amenities including complimentary tea, toiletries, and linens ensure that your needs are met with ease. The Five Residences Hanoi offers a luxurious retreat where every detail is designed to provide a memorable and comfortable experience.

Delicious Dining at The Five Residences Hanoi

Indulge in a culinary journey like no other at The Five Residences Hanoi. With an array of dining facilities to choose from, guests are spoilt for choice when it comes to satisfying their taste buds. Start your day off right with a scrumptious breakfast buffet, offering a wide selection of continental delights to kickstart your morning. For those looking for a quick caffeine fix or a cozy spot to relax, the coffee shop is the perfect place to unwind with a freshly brewed cup of coffee or tea. When hunger strikes, guests can enjoy the convenience of 24-hour room service, allowing them to savor delectable dishes from the comfort of their own room. For a more social dining experience, head to the on-site restaurant, where you can indulge in a variety of mouthwatering international and local cuisines. The shared kitchen also provides a unique opportunity for guests to showcase their culinary skills and whip up their own meals using the well-equipped facilities. With daily housekeeping ensuring cleanliness and comfort, dining at The Five Residences Hanoi is a truly delightful experience that will leave you craving for more.

Explore the Elegant Room Options at The Five Residences Hanoi

At The Five Residences Hanoi, guests can choose from a diverse range of spacious and beautifully appointed rooms to suit their needs. Options include the comfortable Deluxe Room, offering 60 square meters of space with a luxurious King Bed, as well as the Two Bedroom Executive and Three Bedroom Executive suites, which provide expansive living areas of 110 and 115 square meters respectively, featuring a combination of King and Queen beds. For larger groups or families, the Two Bedroom Premier and Three Bedroom Premier suites offer generous space of 131 and 130 square meters, each equipped with multiple beds to ensure comfort for all guests. Additionally, the Premier Room and Grand Premier Room cater to those seeking a cozy yet elegant stay, with sizes of 80 and 96 square meters, respectively, and a variety of bed configurations.

Discover the Heart of Hanoi: Ba Dinh District

Nestled in the vibrant capital of Vietnam, Ba Dinh District stands as a testament to the city’s rich history and cultural heritage. This bustling area is home to some of the most significant landmarks in the country, including the iconic Ho Chi Minh Mausoleum, where the revered leader's body lies in state, drawing visitors from all corners of the globe. The district is also a treasure trove of lush parks, such as the sprawling Ba Dinh Square, which serves as a gathering place for locals and tourists alike, offering a serene escape from the hustle and bustle of city life. Strolling through the tree-lined avenues, you can soak in the architectural beauty of colonial-era buildings that whisper tales of a bygone era, making it a perfect backdrop for leisurely walks or photography enthusiasts. Ba Dinh is not just about historical significance; it is also a vibrant hub of modern Vietnamese life. The area boasts a variety of cafes, restaurants, and street food stalls, where you can indulge in the rich flavors of local cuisine. From savoring a steaming bowl of pho to enjoying freshly brewed Vietnamese coffee, your taste buds are in for a treat. Additionally, local markets and shops offer a unique shopping experience, showcasing handcrafted goods and traditional souvenirs. Whether you are exploring the cultural sites, enjoying the culinary delights, or simply soaking in the lively atmosphere, Ba Dinh District is an essential part of the Hanoi experience that promises to leave a lasting impression.

Traveling from Noi Bai International Airport to The Five Residences Hanoi

Getting to The Five Residences Hanoi from Noi Bai International Airport (HAN), the primary airport serving the capital city, is a seamless experience that sets the tone for your stay in this vibrant destination. Located just about 30 kilometers from the airport, the journey typically takes around 30 to 45 minutes, depending on traffic conditions. You have several convenient options to reach the residences, including taxis, ride-sharing services, and airport shuttles. Taxis are readily available outside the arrivals terminal, and it's advisable to choose reputable companies like Mai Linh or Vinasun to ensure a safe and fair fare. Alternatively, you can book a ride through popular apps like Grab, which provides a hassle-free way to travel directly to your accommodation. For those who prefer a more comfortable and personalized experience, consider arranging an airport transfer through The Five Residences Hanoi. Their dedicated service will ensure that a driver is waiting for you upon your arrival, ready to assist with your luggage and provide insights about the city during your ride. As you travel through the bustling streets of Hanoi, you will witness a blend of modernity and tradition, with charming colonial architecture and lively street markets lining your path. Once you arrive at The Five Residences, you’ll be welcomed into a serene oasis in the heart of Ba Dinh, where contemporary design meets warm hospitality, making it the perfect base for your exploration of this captivating city.

Discover the Rich History and Cultural Gems near The Five Residences Hanoi

Nestled in the heart of Hanoi, The Five Residences Hanoi offers easy access to an array of captivating landmarks and attractions that showcase the rich history and vibrant culture of Vietnam. Just a short distance away, you'll find the iconic Ho Chi Minh Mausoleum, where visitors can pay their respects to the beloved Vietnamese leader. Nearby, the Presidential Palace Historical Site provides a glimpse into the country's political past, while the Vietnam Military History Museum offers a comprehensive collection of artifacts and exhibits that chronicle the nation's military heritage. For those seeking spiritual enlightenment, the One Pillar Pagoda is a must-visit. This unique architectural masterpiece is said to be built on a single stone pillar, symbolizing a lotus blossom emerging from the water. Immerse yourself in the life and legacy of Ho Chi Minh at the Ho Chi Minh Museum, located just a stone's throw away from the hotel. To experience the tranquility of Hanoi's religious sites, head to Chua Tran Quoc, one of the oldest Buddhist temples in the city. Admire the serene beauty of this lakeside pagoda and soak in the peaceful atmosphere. Art enthusiasts will appreciate a visit to the Fine Arts Museum (Bao Tang My Thuat), where a diverse collection of Vietnamese art is on display, showcasing the country's rich artistic heritage. History buffs will be enthralled by the Imperial Citadel of Thang Long, a UNESCO World Heritage Site that served as the political center of Vietnam for over a thousand years. Explore the ancient ruins and uncover the fascinating stories behind this historical site. For panoramic views of Hanoi, make your way to the Hanoi Flag Tower and marvel at the cityscape from its observation deck. For a touch of modernity, the Lotte Observation Deck offers breathtaking vistas of Hanoi's skyline. Take in the panoramic views of the city while sipping on a refreshing drink at the rooftop bar. With its prime location near these captivating landmarks and attractions, The Five Residences Hanoi is the perfect base for exploring the rich history and cultural gems of Hanoi.

A Gastronomic Delight Awaits

When it comes to dining options, The Five Residences Hanoi is surrounded by an array of tantalizing restaurants that will satisfy even the most discerning palates. Indulge in the authentic flavors of Italy at Pizza 4P's Phan Ke Binh, where you can savor mouthwatering wood-fired pizzas and homemade pasta. For a taste of Korea, head to Sajang Bbq and delight in sizzling barbecue dishes and traditional Korean sides. If you're craving Indian cuisine, Namaste Hanoi offers a vibrant menu of aromatic curries and tandoori delights. Seafood lovers will be in heaven at Salmonoid, where you can feast on fresh catches of the day prepared with exquisite culinary techniques. For a taste of local Vietnamese cuisine, Khuê Restaurant is a must-visit, serving up traditional dishes bursting with flavors. November Restaurant offers a fusion of Vietnamese and international flavors, creating innovative and delectable dishes that will leave you wanting more. Pincho - Tapas Kitchen and Drinks is the perfect spot to enjoy Spanish tapas and a wide selection of refreshing cocktails. Quench your thirst and unwind at Standing Bar, a trendy watering hole known for its craft beers and creative concoctions. Buffet Chef Dzung is a haven for buffet enthusiasts, offering an extensive spread of international and local dishes. Lastly, Hue Restaurant specializes in the cuisine of the ancient imperial city of Hue, serving up traditional dishes that will transport you back in time. With such a diverse range of dining options just steps away from the hotel, guests at The Five Residences Hanoi are guaranteed a gastronomic adventure like no other.

Shop till you drop at Hanoi's vibrant shopping landmarks

The Five Residences Hanoi is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is the Lotte Center Hanoi, a towering mall that offers a wide range of international and local brands, as well as a stunning observation deck with panoramic views of the city. For those looking to immerse themselves in Vietnamese culture, 54 Traditions Gallery is a must-visit, showcasing a curated collection of traditional crafts and art. Book lovers will find solace at The Bookworm Hanoi, a cozy bookstore offering a wide selection of both international and local literature. Tohe Style is another unique shopping destination, where you can find stylish and sustainable clothing and accessories, all while supporting a social enterprise that empowers disadvantaged children. And of course, for those in need of retail therapy, Lotte Department Store is just a short walk away, offering a vast array of fashion, beauty, and home products. With these incredible shopping landmarks at your doorstep, The Five Residences Hanoi is the perfect base for a memorable shopping spree in Hanoi.

Luxury Living at an Affordable Price: The Five Residences Hanoi

Experience the epitome of luxury living at The Five Residences Hanoi, where you can indulge in opulence without breaking the bank. With an average price of $155 per room, this exquisite hotel offers unrivaled value for discerning travelers. Compared to the average price of a hotel room in Hanoi, which stands at $67, The Five Residences Hanoi provides an exceptional opportunity to elevate your stay without compromising on your budget. From the moment you step foot into the elegant lobby, you'll be greeted by a warm and inviting atmosphere that sets the tone for an unforgettable experience. Each room at The Five Residences Hanoi is meticulously designed to provide the utmost comfort and sophistication. From plush bedding to modern amenities, every detail has been carefully curated to ensure a seamless blend of style and functionality. Whether you choose a cozy studio or a spacious suite, you'll be treated to breathtaking views of the city skyline, creating a truly immersive escape. Indulge in the hotel's world-class facilities, including a rooftop pool, fitness center, and spa, where you can rejuvenate your body and mind after a day of exploring the vibrant streets of Hanoi. Additionally, the hotel's prime location offers easy access to popular attractions, renowned restaurants, and bustling markets, allowing you to immerse yourself in the rich cultural tapestry of the city. Book your stay at The Five Residences Hanoi today and experience the epitome of luxury at an unbeatable price. Whether you're traveling for business or leisure, this exceptional hotel guarantees an unforgettable stay that will exceed your every expectation.

A Haven of Excellence: The Five Residences Hanoi's Stellar Customer Reviews

Step into a world of unrivaled excellence at The Five Residences Hanoi, where every aspect of your stay is carefully curated to exceed your expectations. With an impressive overall rating of 9.2, this exceptional hotel has garnered a reputation for providing an unforgettable experience to its guests. From the moment you arrive, you will be greeted by a dedicated and friendly staff whose performance has earned them a remarkable rating of 9.4. Their warm hospitality and attentiveness ensure that your every need is met with utmost care and efficiency. One of the standout features of The Five Residences Hanoi is its remarkable value. With a rating of 9.1 in this category, guests can rest assured that they are receiving exceptional quality and service at a reasonable price. The hotel's commitment to providing exceptional facilities is also evident, with a rating of 9.3. From the stylishly designed rooms to the state-of-the-art amenities, every detail has been thoughtfully considered to enhance your comfort and convenience. Cleanliness is of utmost importance at The Five Residences Hanoi, and their dedication to maintaining a pristine environment is reflected in their impressive rating of 9.4. Impeccably clean rooms and common areas create a welcoming and hygienic atmosphere for guests to enjoy. While the hotel's location may receive a slightly lower rating of 8.6, rest assured that the bustling city of Hanoi is within easy reach, allowing you to explore the vibrant local culture and attractions just a stone's throw away. With its exceptional customer reviews, The Five Residences Hanoi is a true gem that promises an unforgettable stay in the heart of Vietnam's capital city.

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Amenities and facilities

Exceptional9.4

Facilities

Languages spoken
  • English
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hot tub
  • Light therapy
  • Massage
  • Pool facilities
  • Pool with view
  • Private BBQ facilities
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Grocery delivery
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Kitchenette
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Clothes dryer
  • Clothes rack
  • Desk
  • Dining table
  • Electric kettle
  • Free bottled water
  • Heating
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Scale
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Trouser press
  • TV
  • Washing machine
  • Wi-Fi [free]
  • Window

Location

345 Doi Can Road, Ngoc Ha Ward, Hanoi, Ba Dinh, Hanoi, Vietnam, 10000

Excellent8.8

Location

Airports
  • Noi Bai International Airport (HAN)
    20.3 km
  • Cat Bi International Airport (HPH)
    97.3 km
Public transportation
  • Hanoi Railway Station
    2.9 km
Hospital or clinic
  • Family Medical Practice Hanoi
    600 m
Shopping
  • Night Market
    3.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • One Pillar Pagoda
    1.8 km
  • Vietnam Museum of Ethnology
    1.8 km
  • Ho Chi Minh Mausoleum
    1.9 km
  • Presidential Palace Historical Site
    1.9 km
  • Temple of Literature & National University
    2.1 km
  • Vietnam Military History Museum
    2.5 km
  • Hoa Lo Prison
    3.3 km
  • St. Joseph's Cathedral
    3.5 km
  • Old Quarter
    3.5 km
  • Vietnamese Women's Museum
    3.9 km
Nearby landmarks
  • Bể Bơi Khăn Quàng Đỏ
    390 m
  • Embassy of Japan
    430 m
  • Quan Ngua Sports Complex
    510 m
  • United Nations Development Programme
    530 m
  • Lotte Ba Đình
    600 m
  • Family Medical Practice Hanoi
    600 m
  • Embassy of Bulgaria
    600 m
  • Benh Vien 354
    610 m
  • Lotte Observation Deck
    620 m
  • Bãi đỗ xe ngoài trời
    630 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)30
The property
  • Year property opened2020
  • Number of floors16
  • Room voltage220
  • Number of rooms 116
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name2700660742

Property announcements

The guest can book a massage through the receptionist for an additional charge.

Reviews of The Five Residences Hanoi from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 9.6

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Hanoi
    Cleanliness9.6
  • Service score 9.6 out of 10 and is a high score in Hanoi
    Service9.6
  • Facilities score 9.4 out of 10 and is a high score in Hanoi
    Facilities9.4
  • Value for money score 9.4 out of 10 and is a high score in Hanoi
    Value for money9.4
  • Location score 8.8 out of 10 and is a high score in Hanoi
    Location8.8
High score for Hanoi

Rating

9+ Exceptional (231)
8-9 Excellent (26)
7-8 Very Good (12)
6-7 Good (6)
<6 Below Expectation (5)

Review summary

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Guests rave about the hotel's exceptional service and courteous staff. The hotel's excellent location is a popular topic among reviewers for its convenient city exploring accessibility. The cleanliness of the accommodation is also noteworthy, with multiple reviews praising the well-maintained rooms. With excellent staff and top-notch service, guests are sure to feel welcome and comfortable during their stay.

Central location appreciated by most guests, manageable distance from certain attractions.

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Show reviews that mention 

Service

Mentioned in 70 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Cleanliness

Mentioned in 50 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
2% Unfavourable

Breakfast

Mentioned in 41 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Location

Mentioned in 36 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Room size

Mentioned in 30 reviews
sentiment-positive-indicator
100% Positive

Pool

Mentioned in 28 reviews
sentiment-positive-indicator
100% Positive

Family

Mentioned in 21 reviews
sentiment-positive-indicator
100% Positive

Gym

Mentioned in 15 reviews
sentiment-positive-indicator
100% Positive

In room amenities

Mentioned in 12 reviews
sentiment-positive-indicator
100% Positive
Showing 280 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Kim from Australia
    Family with young children
    Three Bedroom Executive
    Stayed 4 nights in April 2025

    “FIVE STARS FOR THE FIVE RESIDENCES”

    We recently celebrated our 18th wedding anniversary with our 4 children at The Five Residences Hanoi. It was our first time in Hanoi and it was truly a memorable experience. We stayed in a spacious 3 bedroom apartment that was beautiful, modern and comfortably accommodated all of us. Upon arrival, we were presented with welcome drinks, and to our surprise, the staff had arranged anniversary swans on our bed! What a thoughtful touch that made our celebration even more special. The staff were all incredibly polite and attentive, but Harry, who worked the night shift, stood out with his exceptional service. His excellent English and genuine willingness to assist made us feel truly at home. While we diidn't use the gym, we did check it out. It was impressively large and equipped with top-of-the-art machines. The pool was a highlight for our kids, ages 14, 12, 10, & 8, offering a refreshing escape after our city explorations. The buffet breakfast each morning was was the best! Loved the soup station. Always diverse, delicious and catered to all our tastes. The hotel's location was perfect for us. It was nice and quiet. Also easy enough to get a grab into thw old quarters which is about 10-15mins away. Each evening, we enjoyed leisurely walks along the strip, (same road as accom), discovering the local dishes served on little stools - a true taste of Hanoi's street food culture. Leaving was bittersweet, as we had grown fond of the warm ambiance and impeccable service. We are already planning our return to The Five Residences Hanoi and wholeheartedly recommend it to anyone seeking a memorable stay in the city. THANK YOU TO THE STAFF FOR MAKING OUR STAY SO SPECIAL AND MEMORABLE!

    Reviewed June 10, 2025

    Dear Ms. Kim, Thank you so much for your heartfelt review! We are truly honored that you chose The Five Residences Hanoi to celebrate such a special milestone with your family. It was our absolute pleasure to host you, and we're thrilled to know that you felt at home and enjoyed every aspect of your stay—from the spacious apartment to the little surprises and our team's service. We’re so happy your children enjoyed the pool and that you had a chance to explore Hanoi’s street food culture nearby. Your kind words mean the world to us, and we can’t wait to welcome you back for another memorable visit. Warmest regards, The Five Residences Hanoi Team

    Responded June 12, 2025
    The Five Residences Hanoi
  2. 10.0
    Exceptional
    BHAVESHKUMAR from India
    Couple
    Premier Room
    Stayed 2 nights in January 2026

    “Extremely Pleasant Stay at The Five Residency Hanoi”

    My experience at The Five Residency Hanoi was truly delightful. Arrival & Check-in: Although very early check-in was not possible, the overall process was smooth and welcoming. Once settled, the property offered ample opportunities to unwind and rejuvenate. Wellness Facilities: The sauna and steam bath, followed by a refreshing dip in the Jacuzzi pool, created the perfect balance of relaxation and indulgence. These amenities elevate the stay far beyond the ordinary. Living Spaces: Both the drawing room and bedroom are beautifully lit with tasteful furniture and elegant décor that reflect a refined sense of style. The atmosphere is warm, inviting and ideal for both leisure and quiet reflection. Breakfast Experience: The spread is satisfying and for vegetarian travelers like myself, there’s room for enhancement. Adding options such as Veg Fried Rice and Veg Noodles would make the breakfast selection even more inclusive and enjoyable. Premium Coffe is available on request (No Cost) ✈️ Verdict The Five Residency Hanoi offers a serene and luxurious retreat in the heart of the city. With its wellness facilities, well-designed interiors, and attentive service, it stands out as a highly recommended destination for travelers seeking comfort and elegance.

    Reviewed January 16, 2026

    Dear Mr. Bhaveshkumar, Thank you very much for sharing such a wonderful and detailed review of your recent stay at The Five Residences Hanoi. We are truly delighted to receive your perfect 10/10 rating and kind words across all aspects of your experience. We are pleased to know that you found our check-in process welcoming, our wellness facilities relaxing, and our living spaces elegant and comfortable. Your appreciation of the sauna, steam bath, Jacuzzi pool, as well as the design and ambiance of the apartment, is sincerely valued by our entire team. Thank you also for your constructive feedback regarding the breakfast selection for vegetarian travelers. Your suggestions, including Veg Fried Rice and Veg Noodles, have been noted and shared with our culinary team for future consideration, as we continuously strive to enhance our offerings and create a more inclusive dining experience for all guests. It was our pleasure to host you, and we are honored that you consider The Five Resi

    Responded January 19, 2026
    The Five Residences Hanoi
  3. 10.0
    Exceptional
    minkyung from South Korea
    Family with young children
    Three Bedroom Executive
    Stayed 4 nights in October 2025

    “If you are looking for a room to stay with your family, I recommend this!”

    There was only one room left for 6 people, so I booked it right away. The condition of the room was so good, and there were 3 spacious rooms with 2 bathrooms, so it was so convenient to wash up when we prepared! My parents liked it so much because it was so convenient. The pool was quite big, so I used it as if my nephews rented it and the sauna facility was pretty good 😄! And it was so nice to be back at the hotel and take a shower. The staff always welcomed me with a smile, so I felt so good! 😊 And the breakfast was very delicious, so my parents and I were very satisfied. I ordered food through Grab late in the evening, but the male employee who talked to the Grab driver directly and gave me the location (I don't know his name 😭), the male employee who recommended a delicious anti-American restaurant near the hotel (I don't know his name 😭), the "Anh vu" employee who kindly taught me the shower facility and carried heavy luggage at check-out! All the staff I met at The Five Residence were very kind. 💚 If I come to Hanoi next time, I want to stay here again! 🫶🏻

    Reviewed October 10, 2025
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    Dear Ms. Minkyung, Thank you sincerely for your kind and thoughtful review of your recent stay at The Five Residences Hanoi. We are truly delighted to know that you and your family, especially your parents, had such a comfortable and enjoyable experience. It’s wonderful to hear that the Three Bedroom Executive room suited your needs perfectly, and that the spacious layout, multiple bathrooms, and in-room amenities made your stay more convenient. Your warm compliments about our swimming pool, sauna, and breakfast are very much appreciated. We’re especially grateful for your kind words regarding our team members — including Ms. Anh Vu and the other staff who assisted you with Grab and local recommendations. Though you may not have caught all their names, we will make sure your gratitude is shared with the entire team. It means a great deal to us that you would consider staying with us again on your next trip to Hanoi. We look forward to welcoming you and your lovely family back in th

    Responded October 14, 2025
    The Five Residences Hanoi
  4. 10.0
    Exceptional
    Long from United States
    Couple
    Premier Room
    Stayed 1 night in November 2025

    “Wonderful stay at the heart of Hanoi”

    We were traveling through three countries in Asia, the last one was Vietnam. There, we stayed at the Five Residences hotel in Hanoi. It was a wonderful experience. The room was large and clean, and all of the staff - from reception, dining, to cleaning - were extremely polite and helpful. The front desk staff, Ms. Anh Vu, Mai Anh. and Chau, in particular, were very dedicated and caring, and were very quick in providing assistance to all our needs. It’s just a great hotel with great staff at the heart of Hanoi.

    Reviewed November 04, 2025

    Dear Mr. Long, Thank you very much for choosing The Five Residences Hanoi during your journey through Asia, and for taking the time to share such kind feedback. We are delighted to hear that your stay with us was a wonderful experience and that you enjoyed the spaciousness and comfort of your suite. It is especially rewarding to know that our team — including Ms. Anh Vu, Ms. Mai Anh, and Ms. Chau — made a positive impression. We will be sure to share your compliments with them; your recognition will mean a great deal. Providing warm, attentive, and efficient service is at the heart of what we do, and your comments are truly encouraging. We are grateful for your trust and very happy that our central location and thoughtful hospitality added comfort to your trip. It would be our pleasure to welcome you back again whenever your travels bring you to Hanoi. Warm regards, The Five Residences Hanoi Team

    Responded November 05, 2025
    The Five Residences Hanoi
  5. 10.0
    Exceptional
    Nhung from Vietnam
    Group
    Three Bedroom Premier
    Stayed 2 nights in December 2025

    “The hotel is very clean, the service is excellent and comprehensive.”

    Our family of five went and we were extremely satisfied with the three-bedroom apartment. The staff was very kind and cheerful, and they supported us enthusiastically. The breakfast was basic with not many options, however, the free sauna service was absolutely wonderful. There was a very clean hot and cold jacuzzi. The kitchen system was very clean, fully equipped, and convenient for families needing to heat food for a baby.

    Reviewed January 01, 2026
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    Dear Ms. Nhung, Thank you very much for taking the time to share your detailed review and for awarding us a perfect score. We are delighted to know that your family had a pleasant stay and felt comfortable in our three-bedroom apartment. It is wonderful to hear that our team’s friendliness and attentive support made a positive impression on you. We are also pleased that you enjoyed our complimentary sauna, hot and cold jacuzzi facilities, as well as the cleanliness and convenience of the kitchen, especially for families traveling with young children. Your comments regarding breakfast have been well noted and will be shared with our team for further improvement. Thank you once again for choosing The Five Residences Hanoi. We truly hope to welcome you and your family back in the near future. Warm regards, The Five Residences Hanoi Team

    Responded January 05, 2026
    The Five Residences Hanoi
Changed to review page 1

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