8.9
Excellent
/10
(342 reviews)See what guests said
See map
9.3

Exceptional

Location rating score

Exceptional location - 340 meters to the beach
Parking
FREE
Popular landmarks
Nuestra Senora del Carmen Catholic Church 170 m
Parque Los Fundadores 230 m
3D Museum of Wonders 350 m
Quinta Avenida 450 m
Playa Punta Esmeralda 3.8 km
Rio Secreto 7.3 km
Nearby landmarks
Vida Verde Eco Market 10 m
FARMACIA DERMATOLOGICA 20 m
Flea Market 30 m
Laundry Shop 40 m
Pangea People 70 m
Yucatek Divers 80 m
Paris 110 m
Mexico 120 m
ADO International Bus Station 130 m
Artemanos 140 m
The Fives Downtown Hotel and Residences Curio Collection by Hilton
2 Queen Beds  The Fives Downtown Hotel and Residences Curio Collection by Hilton
Lobby The Fives Downtown Hotel and Residences Curio Collection by Hilton
Swimming pool The Fives Downtown Hotel and Residences Curio Collection by Hilton
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Free Wi-Fi

The Fives Downtown Hotel and Residences Curio Collection by Hilton

Avenida 10 Norte & Calle 2, Playa del Carmen, Playa Del Carmen, Mexico, 77710 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Nuestra Senora del Carmen Catholic Church
Within 170 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 120 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • 340 meters to the beach

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 26 minutes on Agoda.com
Value for money8.0
Location rating9.3
Nearest airportCozumel International Airport (CZM)
Distance to airport19.6 km

Rooms available at The Fives Downtown Hotel and Residences Curio Collection by Hilton

1 King 2 Queen 2 Bedoom Penthouse
...
  • Room size: 143 m²/1539 ft²
  • Non-smoking
  • 2 queen beds and 1 king bed
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2 Bedroom Suite-1 King And 2 Queen Beds
...
  • Room size: 99 m²/1066 ft²
  • Non-smoking
  • 2 queen beds and 1 king bed
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1 King Bed 1 Bedroom Suite Whrlpl/Partialial Ocean View
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
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1 King Bed Superior Courtyard View
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
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1 King Bed Deluxe Courtyard View
...
  • Room size: 36 m²/388 ft²
  • Courtyard view
  • 1 king bed
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1 King 1 Bedroom Suite Ocean View
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
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1 King Bed 1 Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 1 king bed
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2Bedroom Suite-1 King 2 Queen Whrlpl Partialial Ocean View
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 2 queen beds and 1 king bed
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2 Queen Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 queen beds
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1 King Loft Residence
...
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Fives Downtown Hotel and Residences Curio Collection by Hilton?

The Fives Downtown Hotel and Residences Curio Collection by Hilton is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at The Fives Downtown Hotel and Residences Curio Collection by Hilton also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Fives Downtown Hotel and Residences Curio Collection by Hilton has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Playa Del Carmen with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Fives Downtown Hotel and Residences Curio Collection by Hilton?

The Fives Downtown Hotel and Residences Curio Collection by Hilton does not permit smoking in any of its rooms or indoor areas.

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Property ranking|Compared to 1,427 Playa Del Carmen properties
See all rankings
Value for money score
8.8/10
Location score
9.6/10
Service score
9.6/10
Cleanliness score
9.6/10
Better than
99
%
of Playa Del Carmen properties
Better than
99
%
of Playa Del Carmen properties
Better than
99
%
of Playa Del Carmen properties
Better than
99
%
of Playa Del Carmen properties
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Overall rating:
8.9
Excellent
342 reviews
Cleanliness
9.3
Facilities
8.5
Location
9.3
Read all reviews >
More about The Fives Downtown Hotel and Residences Curio Collection by Hilton

More about The Fives Downtown Hotel and Residences Curio Collection by Hilton

Located in the El Marlyn Azul area, The Fives Downtown Hotel & Residences is the ideal point of departure for your excursions in Playa Del Carmen. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

First-rate services and facilities that define the Hilton Worldwide experience await you at The Fives Downtown Hotel & Residences. This property offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, The Fives Downtown Hotel & Residences hits the spot in many ways.

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What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

MERCATTO
Cuisine:Italian
Menu:Buffet
PURO
Cuisine:Seafood
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Fives Downtown Hotel and Residences Curio Collection by Hilton from real guests

Overall rating
8.9
Excellent
From 342 reviews
9.2Cleanliness
9.2Location
9.2Room comfort and quality
Agoda Reviews (8)Booking.com Reviews (334)
Rating via Booking.com9.0
/
10
Exceptional
Cleanliness9.2
Facilities9.1
Location9.3
Room comfort and quality9.2
Service8.8
Value for money8.6
High score for Playa Del Carmen
Rating
9+ Exceptional (147)
8-9 Excellent (42)
7-8 Very Good (31)
6-7 Good (7)
<6 Below Expectation (21)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Playa Del Carmen every 26 minutes on Agoda.com
All guests (334)
All languages
Showing 248 verified guest comments
12345
10.0
Exceptional
Jeremy
Solo traveler

Incredible rooftop, awesome breakfast, tastefully...”

Rooftop is incredible with amazing infinity pool. Super green salad at the rooftop restaurant is amazing. Rooms tastefully decorated. Breakfast is an incredible value with very friendly staff.
Many of the rooms actually face the courtyard, and I don&#39;t think the listings make that clear enough. One of the guys checking us in was clueless&#47;incompetent. Made us wait for 15-20 minutes ...
Reviewed May 11, 2021

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8.0
Excellent
Slimjim1906
Couple

Decent spot for a 2-3...”

Location, comfy beds, large rooms, rooftop pool
Food and beverage quality was low and overpriced.
Reviewed May 05, 2021

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10.0
Exceptional
Oscar
Couple

Overall great ”

Everything was as expected. Nice and clean and the breakfast was super good
Wasn’t very much to complain about
Reviewed May 04, 2021

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10.0
Exceptional
Dylan
Couple

Exceptional”

Perfect stay, super cool staff
Nothing
Reviewed May 03, 2021

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8.0
Excellent
Chris
Couple

Just good enough.”

The location is perfect and the cleanliness of the hotel is excellent. Modern room facilities and rooftop pool is amazing and the staff at the bar section is fantastic and very much attention to your ...
We arrived late in the afternoon and We were so exhausted from traveling and all the transfers stuff at the airport - we were served a nice cold drinks but during checked-in the staff is trying to ...
Reviewed May 01, 2021

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10.0
Exceptional
Indrek
Family with young children

I think best value for...”

New hotel, great service. Wonderful rooftop pool area, one of the best i&#39;ve ever visited. 2 pools with perfect temperature + big jaccuzy. Location perfect, near to everything. Enjoyed my time and ...
They try to sell you a membership of their company other locations. It takes a lot of time and the selling strategy was quite annoying. But maybe this is why they offer good prices for the whole stay...
Reviewed April 26, 2021

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8.0
Excellent
Danny
Couple

Best value for money”

Clean Beautifull hotel Comftable bad
Noise from outside
Reviewed April 23, 2021

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9.0
Exceptional
Ashlea
Couple

Great staff, great location, beautiful...”

Great staff very helpful
Pillows didn’t smell good
Reviewed April 14, 2021

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10.0
Exceptional
Deborah
Couple

Exceptional”

We loved our suite. Beautiful rooftop pool overlooking the beach. Staff were super helpful. Great position , close to all kosher restaurants which is what we needed
Only complaint is that we had a balcony overlooking the street and it was very noisy
Reviewed April 13, 2021

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10.0
Exceptional
Manoela
Business traveler

Excellent ”

The rooftop garden is wonderful. The staff is super friendly and helpful, specially the general manager Paul Skyes. The internet is great anywhere in the hotel.
The bathroom is slippery.
Reviewed April 12, 2021

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9.0
Exceptional
Gwendolyn
Couple

We absolutely enjoyed our time...”

We really enjoyed our time here- right in the middle of all the activity. The space was more than we expected and the rooftop garden was fabulous! The breakfast was well worth the extra money we ...
We liked our room and the cleanliness that we could see over time. However, some of the light and white furniture was dirty and therefore gave a little bit of an impression that it was not as clean ...
Reviewed April 11, 2021

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9.0
Exceptional
Zdenka
Group

One of my favorite hotel...”

Stayed 3rd time already and definitely will come back again!!! Amazing room good location spectacular rooftop pool great prices for drinks and food !! Staff very friendly and helpful!!! Highly ...
Reviewed March 29, 2021

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6.0
Nadja
Family with young children

Pleasant”

The room was good but there were better deals for nicer rooms around. I expected that it would be spectacular for the money we spentand it was just good. We could have gotten good cheaper somewhere ...
Reviewed March 23, 2021

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10.0
Exceptional
Svetlana
Group

Exceptional”

Everything. Incredible beds, bed linen and bathrobes. Roof top pool was really great. If you come over for the weekend this is the best place to stay.
Slippers were missing, but we managed without them.
Reviewed March 22, 2021

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10.0
Exceptional
Jason
Couple

Exceptional”

Location, location, location. Right next to Quinta Avenida. Friendly tip. Go to the restaurants away from 5th. Better prices and quality is top notch. Found great places on 10 Avenida etc.
Noise from clubs is loud on weekends. Not unexpected tho.
Reviewed March 17, 2021

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10.0
Exceptional
Anonymous
Couple

Exceptional”

The Fives had testing on site which made it so easy. And such a beautiful place to stay.
Had to get covid nasal swab test (antibody) to travel back to US.
Reviewed March 13, 2021

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7.0
Very good
Stanislav
Couple

Good”

Noise from near disco
Reviewed March 08, 2021

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10.0
Exceptional
Johanna
Family with young children

They lie to you: beware!”

Hotel and rooftop pool by far the best.
Staff. Everyone was nice except when they lied to me at front desk telling me breakfast was included showed me where and what times. Just to find out AFTER i ate that that was not true and i had to ...
Reviewed March 01, 2021

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9.0
Exceptional
Anonymous
Solo traveler

Superb”

New hotel with a gorgeous, generous layout with greens and water. Spacious rooms, very clean and an insanely comfortable bed. The bathroom is large as well and has a rainbow shower (could be a bit ...
Not a dislike per se, but the pool area - while very beautiful - is more for those who like to party and they play loud music pretty much all day. Like really loud. If you prefer a quieter pool to ...
Reviewed February 15, 2021

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5.0
Don
Couple

Not a Time Share ”

Beautiful Pool.. Great Service ... Gorgeous Rooms
My newlywed wife and I got pushed into a “not a time share” presentation and it was such high pressure that it made me sick... if you are ask to attend one of these run run run !!!
Reviewed February 13, 2021

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12345
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