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The Frame Guesthouse

"The reception is a great guy and helpful as well."

Sheng - December 1, 2017
Double Room with Private Bathroom The Frame Guesthouse
Lobby The Frame Guesthouse
Lobby The Frame Guesthouse
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The Frame Guesthouse

168, Lebuh Chulia, Georgetown, Penang, Malaysia, 10200 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Armenian Street
Within 220 m of property
See map
Popular landmarks
Gerakbudaya Bookshop 50 m
Sri Mariamman Temple 70 m
Jalan Masjid Kapitan Keling 80 m
Teochew Temple 90 m
Han Jiang Ancestral Temple 90 m
The 'Street of Harmony' 100 m
Queen Street 130 m
Lam Yeong Tong Yep Temple 140 m
M.O. Krishnan 150 m
Little India 160 m
Nearby landmarks
Armenian Street 220 m
Khoo Kongsi 330 m
Pinang Peranakan Mansion 400 m
Cheong Fatt Tze - The Blue Mansion 530 m
Penang Fort Cornwallis 920 m
Kek Lok Si Temple 7.35 km
Batu Ferringhi Beach 11.92 km
Entopia 13.87 km
Escape Theme Park 13.95 km
9.5

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 590 meters to public transportation

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Garden

Cheaper than 99% of all properties in Penang in the last 24 hoursCompared to 2,627 Penang properties at Agoda for various dates
Value for money8.8
Location rating9.5
Nearest airportPenang International Airport (PEN)
Distance to airport15.2 km

Rooms available at The Frame Guesthouse

Excellent
Room comfort & quality
8.8
Double Room Shared Bathroom
...
  • Room size: 11 m²/118 ft²
  • Courtyard view
  • 1 queen bed
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Double Room with Private Bathroom
...
  • Room size: 12 m²/129 ft²
  • Courtyard view
  • 1 double bed
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Twin Room Shared Bathroom
...
  • Room size: 8 m²/86 ft²
  • Non-smoking
  • 2 single beds
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1 Person in 4-Bed Deluxe Dormitory - Mixed
...
  • Room size: 14 m²/151 ft²
  • Courtyard view
  • 1 bunk bed
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1 Person in 8-Bed Dormitory - Mixed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 bunk bed
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1 Person in 4-Bed Dormitory - Mixed
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 bunk bed
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1 Person in 4-Bed Dormitory - Female Only
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 bunk bed
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Guest Room Shared BathRoom
...
  • Room size: 8 m²/86 ft²
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One Bed in 4 Bed Female Dormitory Room
...
  • Room size: 10 m²/108 ft²
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Double Room
...
  • Room size: 12 m²/129 ft²
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Frequently asked questions

What time is check-in and check-out at The Frame Guesthouse?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out.

How do I get to The Frame Guesthouse?

If you're looking for an easy way to get around Penang with private transportation, the hostel can arrange taxi service.

What is the smoking policy at The Frame Guesthouse?

The Frame Guesthouse does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about The Frame Guesthouse

  • 9.2
    Exceptional

    "Bed was comfy with good aircon and wifi."

    MAS

    |

    September 17, 2019

  • 8.4
    Excellent

    "Overall is okay cos the price so cheap."

    mok

    |

    February 18, 2020

  • 10.0
    Exceptional
    Staff 

    "Great location, clean, friendly staff!"

    Nichole

    |

    February 20, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Location score
9.5/10
Cheapest price score
Room comfort score
8.8/10
Service score
9.1/10
Better than
99
%
of Penang properties
Better than
99
%
of Penang properties
Better than
98
%
of Penang properties
Better than
97
%
of Penang properties
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Overall rating:
8.8
Excellent
1,472 reviews
Cleanliness
8.8
Facilities
8.2
Location
9.5
Read all reviews >
What travelers say they love:
All is very clean, toleits, shower, bedrooms.
Ariana from Spain
Group
More about The Frame Guesthouse

More about The Frame Guesthouse

When visiting Penang, you'll feel right at home at The Frame Guesthouse, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At The Frame Guesthouse, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, ticket service, taxi service, 24-hour front desk, luggage storage.

Step into one of 18 inviting rooms and escape the stresses of the day with a wide range of amenities such as clothes rack, linens, locker, mirror, towels which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the The Frame Guesthouse the perfect base from which to enjoy your stay in Penang.

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Most talked about facilities

Housekeeping
43 mentions
Breakfast
25 mentions
Internet
4 mentions
Food & Dining
2 mentions

What they offer

8.0
Very good

"Great guesthouse in colonial style building."

Pamela

|

February 6, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Frame Guesthouse from real guests

Overall rating
8.8
Excellent
From 1472 reviews
9.4Location
9.0Service
8.7Cleanliness
Agoda Reviews (549)Booking.com Reviews (923)
Rating via Agoda8.8
/
10
Cleanliness8.8
Facilities8.2
Location9.5
Room comfort and quality8.8
Service9.1
Value for money8.8
High score for Penang
Rating
9+ Exceptional (157)
8-9 Excellent (59)
7-8 Very Good (49)
6-7 Good (10)
<6 Below Expectation (14)
Time of the year
Mar - May (77)
Jun - Aug (56)
Sep - Nov (65)
Dec - Feb (91)
All guests (549)
All room types
All languages

Show reviews that mention 

Showing 289 verified guest comments
12345
9.6
Exceptional
Michael from United States
Solo traveler
Double Room Shared Bathroom
Stayed 1 night in June 2016

Frame Guesthouse - a nice and simple residence in Penang”

Frame Guesthouse, first, is great for what it isn't. The 3 floors are clean and simple, high ceilings and smooth wood flooring have a bit of a monastic convent feel. The shared facilities are clean, practical and pleasant to use. The rooms are furnished in a practical way and comfortable. The AC works! The WiFi works! Staff always pleasant and helpful. The location is ideal for a short term traveler trying to get to know Heritage Penang, with buses passing nearby, many places to eat, shop, bank, enjoy the nightlife within 10 blocks each direction. Transitioning from the guesthouse to the street is seamless and easy. And it's a haven when you return. Other guests have been calm, disinterested and an interesting looking mix of fellow travelers. It's a pleasure to stay at Frame Guesthouse.

Reviewed July 01, 2016
8.0
Excellent
Alfredo from Malaysia
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 1 night in December 2018

Great stay in the heart of Georgetown”

This was my first time at The Frame Guesthouse. Everything is just like in the pics. The hostel is located on Chulia Street only steps away from the bus stop for the 101 which takes you to Batu Ferringhi beach and the National Park. Bakeries and cafes are also within a 5-minute walk. Location is great, walking distance to all the nice places to check out in Georgetown. Near to great food stalls and night hawker stalls. The facility is an old building converted into an accommodation. WiFi worked really well. The hostel is cleaned daily and offers a breakfast of fruit, toast, tea and coffee. Bottomless Tea and coffee available till 11pm! This is a quiet hostel--not a party scene. Facilities & common areas were clean & well maintained. There is a TV with DVD's. The shared livingroom felt like home. The setback is the bunk light not functioning and there is no place to hang the towel or clothes if you occupy the lower bunk. I will definitely stay here again when I fly back to Penang.

Reviewed December 20, 2018
10.0
Exceptional
Paolo from Philippines
Solo traveler
Double Room Shared Bathroom
Stayed 2 nights in November 2018

Great stay in the heart of Georgetown!”

This guesthouse deserves a 12/10. Location is great, walking distance to all the nice places to check out in Georgetown. The facility is an old building converted into an accommodation. Rooms were nice, free bread & fruits breakfast. Staff were super nice, helped me on a lot of things. WiFi worked really well. Facilities & common areas were clean & well maintained. I will definitely stay here again when I fly back to Penang.

Reviewed November 10, 2018
8.8
Excellent
Michaela from Canada
Solo traveler
1 Person in 4-Bed Dormitory - Female Only
Stayed 3 nights in July 2016

Great location, clean hostel.”

The Frame is located on Lebuh Chulia, one of the main (and most central) streets in Georgetown. There are numerous cafes and restaurants all along the street, and it is also nearby many heritage buildings and many of the town's temples and mosques. The hostel itself is quite clean, with good facilities that are well maintained. The only complaint I had was that some other guests could be quite noisy at night, when there was supposed to be a quiet time (after 11pm). Other than that, I found the employees at The Frame very welcoming and helpful, and I enjoyed my stay there.

Reviewed July 27, 2016
10.0
Exceptional
Ariana from Spain
Group
1 Person in 4-Bed Deluxe Dormitory - Mixed
Stayed 1 night in April 2019

Best guesthouse in George Town”

We have loved our stay in The Frame Guesthouse. Everything is perfect. All is very clean, toleits, shower, bedrooms. The breakfast is excelent. Toasts, butter, jam, fruit coffee and tea. You can enjoy free coffee and tea during all the day and you have drinking water yo fill your bottle. The best of the hostel are the staff. They are wonderful people. They help you as much as they can and they are very kind. Our favourite is Din, he works at nights and is lovely.

Reviewed April 24, 2019
9.2
Exceptional
Cassandra from United Kingdom
Couple
Double Room with Private Bathroom
Stayed 3 nights in June 2019

Central location, comfortable base”

The Frame hostel offered us basic but comfortable accommodation during our short stay in Penang. We are a couple in our 20s and opted for a double room with a private bathroom, which suited us well. Breakfast wasn’t great - bread and preserves - but there’s lots of nice cafes nearby for something more substantial. Our aircon in room 17 was rather noisy, making intermittent clicking noises which made sleeping a bit difficult so I would recommend earplugs if you’re a light sleeper.

Reviewed June 11, 2019
9.7
Exceptional
Anastasiia from Ukraine
Solo traveler
1 Person in 8-Bed Dormitory - Mixed
Stayed 2 nights in January 2016

The most stylish hostel experience”

Style, comfort, location

I definitely recommend The Frame for your stay at Georgetown. Spent there 4 or 5 nights. Pros: 1. Location. My dorm's window faced famous Kapitan Mosque 2. Very stylish desigh, it's a pleasure to stay in such an environment. 3. Staff is friendly. 4. Towel and shower gel are provided as well as free city maps and adapter. 5. All premises are clean. 8 bed mixed dorm is spacious, light, with personal lightning and shelf. Cons: Wi fi signal is poor quite often. No curtains on beds (feature I always appreciate in a dorm).

Reviewed January 22, 2016
10.0
Exceptional
Erin from United States
Couple
Twin Room Shared Bathroom
Stayed 3 nights in February 2019

nice guesthouse in georgetown”

Enjoyed our stay at Frame. AC was powerful and kept our room cool after being out in the sun all day. Great location, close to many restaurants, bars, and cafes in Georgetown. Easy to get around from here. Staff was very friendly. Nice bathrooms, always very clean. Beds are super comfortable. Only downside was that we were on the 3rd floor and there were only bathrooms on the bottom 2 floors.

Reviewed February 18, 2019
9.6
Exceptional
Loan from Vietnam
Group
1 Person in 4-Bed Deluxe Dormitory - Mixed
Stayed 2 nights in April 2018

Exceptional”

The host of the guesthouse is very kind and helpful. He helped us to catch a taxi with a good price at 3 AM so that we can take the train on time. The room is really nice and clean. The bathroom satisfied us also. Generally, this Guesthouse is a good choice when come to Penang :)

Reviewed May 03, 2018
9.2
Exceptional
Asha from United Kingdom
Couple
Twin Room Shared Bathroom
Stayed 3 nights in April 2017

Clean stylish hostel in fantastic location”

The guesthouse was beautifully decorated, rooms were clean, staff really friendly. And the location was absolutely perfect - right in the centre of Georgetown. We had a private twin room on the top floor but the downside was the communal toilet/showers were on the floor below and at the other end of the building. Very far! We would stay here again but would make sure we had a room closer to shared bathroom.

Reviewed April 11, 2017
10.0
Exceptional
Camila from Thailand
Solo traveler
1 Person in 4-Bed Dormitory - Female Only
Stayed 2 nights in October 2018

Friendly and clean”

This was my first time at The Frame Guesthouse and I will totally come back again. Everything is just like in the pics, good breakfast (bread, butter, jam, sweets and even fruits available!). Clean bathrooms and perfect location. The staff is also very friendly and they are always willing to help.

Reviewed October 06, 2018
10.0
Exceptional
Samantha from Indonesia
Couple
Double Room with Private Bathroom
Stayed 2 nights in October 2019

Perfect location & vibe”

A few blocks from Love Lane in the heart of Georgetown, it was a great jumping off point. Right away, we loved the feeling of the place with friendly staff and fellow travelers. Industrial style. The staff was really helpful - we set up our own food walking tour with their help. Quick laundry service. Simple toast breakfast but sufficient since you should really be eating out in Penang. Would definitely recommend!

Reviewed October 10, 2019
10.0
Exceptional
Camile from Philippines
Couple
Double Room Shared Bathroom
Stayed 1 night in March 2017

Best value for money hostel with a good location. ”

It was out first time in Penang, Malaysia and we saw a lot of people recommending this place and so we booked our stay. The location was just perfect, it’s near most of the restaurants and food options. The staff were very nice to us especially in helping us navigating Georgetown. It’s also near the party place so we really had fun!

Reviewed November 05, 2017
10.0
Exceptional
Geraldine from Germany
Couple
Double Room with Private Bathroom
Stayed 2 nights in March 2017

highly recommended!”

lovely guesthouse! it is an old building decorated with stil and charme. common areas are nice and clean. room very small but exactly what we expected for the price. location is excellent to do everything by feet. but the best thing about the guesthouse is the staff! they are super friendly and welcoming, giving you good advice. we would definitely come back!

Reviewed April 09, 2017
9.2
Exceptional
Argita from Indonesia
Solo traveler
1 Person in 4-Bed Dormitory - Female Only
Stayed 3 nights in April 2018

Very kind guesthouse keepers and cleanliness maintained well”

Spent 3N/4D here in a female dorm. + Room and bed size is quite spacy + Locker was enough for my 35 litres backpack & sling bag + Every bed completed by personal lamp and an electrical plug + They maintain the cleanliness of toilets and main room very well + Free flow tea, coffee​, and tap water - The upper bed size will be noisy if we move/climb up - Sometimes the toilets smells not good but it's still clean - Since the 2nd floor tile is from the wood, when people step up, we can hear from our room Overall, The Frame very homey :)

Reviewed April 13, 2018
8.4
Excellent
Jenna from South Africa
Solo traveler
Double Room Shared Bathroom
Stayed 1 night in August 2018

Great location and lots of room!”

Only stayed at The Frame for one night but enjoyed it. A lot more rooms than neighbouring 80s Guesthouse where I stayed before, so maybe not as sociable as some might like. Great common area and right on the main strip. Really liked the minimal furnishings, just try to book a room that is not too high up if you have a heavy suitacase!

Reviewed August 29, 2018
10.0
Exceptional
Elizabeth from United States
Solo traveler
1 Person in 4-Bed Dormitory - Female Only
Stayed 4 nights in May 2017

Safe,clean and quiet”

The Frame is located on Chulia Street only steps away from the bus stop for the 101 which takes you to Batu Ferringhi beach and the National Park. Bakeries and cafes are also within a 5-minute walk. The hostel is cleaned daily and offers a breakfast of fruit, toast, tea and coffee. There is a TV with DVD's. The staff was very helpful with questions regarding transport or restaurants. Special thanks to Jon who suggested I visit the National Park--my best day! This is a quiet hostel--not a party scene. The decor is minimalist/industrial but that uncluttered look makes for a serene setting.

Reviewed May 14, 2017
8.8
Excellent
Nurufarhina from Malaysia
Family with young children
Double Room Shared Bathroom
Stayed 1 night in February 2019

I would stay there if my son and mom were not coming together”

I paid for double room with shared toilet. Upon arrival in Penang, my husband checked the place. I was informed the room is very clean, air conditioner is very cold but for Muslims, there was limited space to perform prayers. I was also informed that toilet door is zinc. Well, that is reasonable with the price paid. Anyway, since I brought my mom along, we had to look for other place.

Reviewed March 01, 2019
10.0
Exceptional
Christina from United States
Solo traveler
1 Person in 4-Bed Dormitory - Female Only
Stayed 1 night in March 2017

Great for my discerning taste”

Great location on the fringe of the backpacker region. Perfect spot amongst the street art and heritage center walking tour yet still quiet at night. The old shophouse is lovely but of course it's an old building so you may hear your guesthouse mates moving around. The only negative was that each room has small windows into the hallway so your room is never completely dark

Reviewed March 15, 2017
9.2
Exceptional
JUNY from Malaysia
Family with young children
Double Room with Private Bathroom
Stayed 2 nights in March 2019

Love the concept. Great location.”

Basic and standard hotel room. I love the bed so comfy. Price is affordable (private bathroom) No tv but its fine for me. Not suitable if you bring noisy kids because others room can here their voice. If someone flush or walk from the upstairs you can hear it. Breakfast are the best . Fresh fruit and crispy toast.. Great coffee and hot tea. Location really good . Easy to catch the bus or grab . Overall very comfy place to chill but if your kids noisy i hope others guest dont mind it. Plus dont let the small kids running outside the room because the busy main road just infront the main door. Staff. Very helpful and friendly

Reviewed April 08, 2019
12345
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