The Frame Guesthouse
Free Wi-Fi

The Frame Guesthouse

168, Lebuh Chulia, Georgetown, Penang, Malaysia, 10200
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Twin Room Shared Bathroom The Frame Guesthouse
Twin Room Shared Bathroom
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    Lobby The Frame Guesthouse
    Lobby The Frame Guesthouse
    Interior view The Frame Guesthouse
    Double Room with Private Bathroom The Frame Guesthouse
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     The Frame Guesthouse

    The Frame Guesthouse Reviews

    8.8
    Excellent
    /10
    (400 reviews)See what guests said
    9.2
    Exceptional

    "The reception is a great guy and helpful as well."

    Sheng J.

    -

    December 2, 2017

    8.9
    Excellent service
    Recommended by 94% of guests

    Things you’ll love about The Frame Guesthouse

    Things you'll love

    • 590 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Khoo Kongsi270 m
  • The Camera Museum350 m
  • Penang Peranakan Mansion560 m
  • Gurney Drive2.83 km
  • Gurney Plaza3.83 km
  • Penang Hill5.79 km
  • Penang Bridge7.13 km
  • Kek Lok Si Temple7.41 km
  • Penang National Park13.33 km
  • Escape Adventureplay Theme Park14.02 km
  • Value for money8.7
    Location rating9.4
    Nearest airportPenang International Airport (PEN)
    Distance to airport16.0 km
    Property overview

    When visiting Penang, you'll feel right at home at The Frame Guesthouse, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At The Frame Guesthouse, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, ticket service, taxi service, 24-hour front desk, luggage storage.

    Step into one of 18 inviting rooms and escape the stresses of the day with a wide range of amenities such as clothes rack, linens, locker, mirror, towels which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the The Frame Guesthouse the perfect base from which to enjoy your stay in Penang.

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    Rooms available at The Frame Guesthouse

    8.8
    Excellent
    Room comfort & quality
    Double Room Shared Bathroom
    Double Room Shared Bathroom
    ...
    • Room size: 11 m²/118 ft²
    • Courtyard view
    • 1 queen bed
    Enter dates to see prices
    1 Person in 4-Bed Deluxe Dormitory - Mixed
    1 Person in 4-Bed Deluxe Dormitory - Mixed
    ...
    • Room size: 14 m²/151 ft²
    • Courtyard view
    • 1 bunk bed
    Enter dates to see prices
    Double Room with Private Bathroom
    Double Room with Private Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • Courtyard view
    • 1 double bed
    Enter dates to see prices
    1 Person in 8-Bed Dormitory - Mixed
    1 Person in 8-Bed Dormitory - Mixed
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    Twin Room Shared Bathroom
    Twin Room Shared Bathroom
    ...
    • Room size: 8 m²/86 ft²
    • Non-smoking
    • 2 single beds
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    1 Person in 4-Bed Dormitory - Mixed
    1 Person in 4-Bed Dormitory - Mixed
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 4-Bed Dormitory - Female Only
    1 Person in 4-Bed Dormitory - Female Only
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices
      Bed in 4-Bed Female Dormitory Room
      Bed in 4-Bed Female Dormitory Room
      ...
        Enter dates to see prices
        Bed in 4-Bed Mixed Dormitory Room
        Bed in 4-Bed Mixed Dormitory Room
        ...
          Enter dates to see prices
          Have a question for The Frame Guesthouse?

          What people love about The Frame Guesthouse

          • 8.8
            Excellent
            Location

            "Pros: Good location for old town, you can walk around to see places and street arts."

            Louisa

            |

            January 11, 2019

          • 10.0
            Exceptional
            Location

            "Perfect location too!"

            Sheena

            |

            April 23, 2018

          • 8.4
            Excellent
            Staff 

            "We had to check out at 3am but the staff was very friendly, enthusiastic."

            Tran T.

            |

            May 11, 2018

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          More about The Frame Guesthouse

          More about The Frame Guesthouse

          6.8
          Good

          "Facilities-wise for hostel is pretty good."

          Jaime

          |

          January 2, 2019

          Read more reviews

          What they offer

          8.4
          Excellent

          "Staff are very nice."

          Tran T.

          |

          May 11, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of The Frame Guesthouse from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (400)Booking.com Reviews (1088)
          8.8
          /
          10
          Cleanliness8.7
          Facilities8.2
          Location9.4
          Room comfort and quality8.8
          Service8.9
          Value for money8.7
          All languages
          All guests (400)
          All room types

          Show reviews that mention 

          Showing 233 verified guest comments
          12345
          10.0
          Exceptional
          Samffy from China
          Couple
          Double Room Shared Bathroom
          Stayed 1 night in May 2019

          Nice location near the resorts”

          It’s a nice location ,very clean bed is big enough and tidy ,we enjoyed a nice stay here ,except we are near the road and the Masjid in the early morning they are doing the prayer wakes us up ,others are great ,offer bread coffee milk in the morning,many foreign travelers here great place

          Reviewed May 21, 2019
          10.0
          Exceptional
          Ariana from Spain
          Group
          1 Person in 4-Bed Deluxe Dormitory - Mixed
          Stayed 1 night in April 2019

          Best guesthouse in George Town”

          We have loved our stay in The Frame Guesthouse. Everything is perfect. All is very clean, toleits, shower, bedrooms. The breakfast is excelent. Toasts, butter, jam, fruit coffee and tea. You can enjoy free coffee and tea during all the day and you have drinking water yo fill your bottle. The best of the hostel are the staff. They are wonderful people. They help you as much as they can and they are very kind. Our favourite is Din, he works at nights and is lovely.

          Reviewed April 24, 2019
          10.0
          Exceptional
          Steven from United States
          Solo traveler
          1 Person in 8-Bed Dormitory - Mixed
          Stayed 3 nights in March 2019

          Lots of Space, Comfortable Beds, Secure”

          Near many good places to eat. Staff is really friendly and helpful. Coffee and tea available throughout the day. Breakfast served till noon. Refrigerator upstairs to keep your stuff cold and fresh. Soft drinks and water for sale downstairs. Laundry Monday - Saturday for 6 MYR. Great place; hope to return.

          Reviewed March 24, 2019
          8.4
          Excellent
          Shaleen from Canada
          Couple
          Double Room Shared Bathroom
          Stayed 5 nights in February 2019

          Great place, just needs soundproofing”

          Had a nice stay at Frame, however, it is super noisy and I unfortunately was unable to sleep the entire time I was there. They provide ear plugs upon check in, however, these didn't help much. Because the hostel is located in a heritage building, no soundproofing has been done. The location is great, right in the middle of George Town on Chulia Street with lots of great cafes and eateries close by. The staff was very friendly and provided us with lits of recommendations in George Town. The kaya at breakfast was amazing! There were a lot of bugs in the hostel, especially the lower bathrooms, likely because of the climate and the openness of the hostel.

          Reviewed March 21, 2019
          10.0
          Exceptional
          Steven from United States
          Solo traveler
          1 Person in 8-Bed Dormitory - Mixed
          Stayed 3 nights in March 2019

          Enjoyable Stay”

          Fun, rustic decor in a repurposed manufacturing facility. Since one of the reviews mentioned a shortage of bathrooms and showers. I was sensitive to this. Not a problem! Never had to wait for a shower or bathroom in three days and they always seemed available throughout the day and night. Staff was really friendly and helpful. Close to food and shopping. Easy walk to Mydin if you need something from a department store. Recommend Pit Stop and Red Garden Food Court. Coffee in the morning is strong and plentiful along with toast and jam. Enjoyed my stay and would recommend.

          Reviewed March 13, 2019
          8.8
          Excellent
          Nurufarhina from Malaysia
          Family with young children
          Double Room Shared Bathroom
          Stayed 1 night in February 2019

          I would stay there if my son and mom were not coming together”

          I paid for double room with shared toilet. Upon arrival in Penang, my husband checked the place. I was informed the room is very clean, air conditioner is very cold but for Muslims, there was limited space to perform prayers. I was also informed that toilet door is zinc. Well, that is reasonable with the price paid. Anyway, since I brought my mom along, we had to look for other place.

          Reviewed March 01, 2019
          10.0
          Exceptional
          Erin from United States
          Couple
          Twin Room Shared Bathroom
          Stayed 3 nights in February 2019

          nice guesthouse in georgetown”

          Enjoyed our stay at Frame. AC was powerful and kept our room cool after being out in the sun all day. Great location, close to many restaurants, bars, and cafes in Georgetown. Easy to get around from here. Staff was very friendly. Nice bathrooms, always very clean. Beds are super comfortable. Only downside was that we were on the 3rd floor and there were only bathrooms on the bottom 2 floors.

          Reviewed February 18, 2019
          8.0
          Excellent
          YAO from China
          Solo traveler
          Twin Room Shared Bathroom
          Stayed 1 night in February 2019

          Good location, but the aged wooden floors crackle”

          Goodness: 1. They serve breakfasts(fruits, bread,milk, coffee, hot tea) 2. Very close to George Town and all those famous wall paintings 3. There are lots of tasty street food nearby(mee, Laksa, sweet water...) 4. Also very close the St. George Church, City Hall, Museum, GuanYin Temple, the Muslin Church 5. Can easily take buses at 7-11 Chulia station(101/201/202/203) Weakness: 1. Wooden floors crackle when people walk, if you are light sleeper, earplugs may help a little bit 2. The across street 吉宁甲必丹回教堂(Masjid Kapitan Keling)Muslin Church pray 5 times a day, in the early morning, around 6:17 AM, a man would broadcast through loudspeaker, basically ruin your sweet dreams 3. The single-person bed is only 1 meter in width, and around 20 centimeters gap from the wall, if your turn-over movements are large, you may slide and it’s scary 4. The stairs to upper bed are not friendly to human beings, it’s 90-degree, an abrupt right angle, so difficulty to climb up and down.

          Reviewed February 08, 2019
          8.8
          Excellent
          GERALDINE from Malaysia
          Solo traveler
          Double Room Shared Bathroom
          Stayed 1 night in January 2019

          Great location, friendly staff”

          This was my 2nd stay here, chose to stay again because of the convenient location. Opted to stay in a shared bathroom double room instead of a dorm - loved the minimalist yet sufficient room. Staff were friendly & helpful. Only downside is the wooden floors - the people above me were heavy footed & kept dropping things on the floor. Bring earphones/headphones or earplugs!

          Reviewed February 05, 2019
          8.8
          Excellent
          Louisa from Indonesia
          Couple
          1 Person in 4-Bed Deluxe Dormitory - Mixed
          Stayed 3 nights in January 2019

          Worth your money”

          Pros: Good location for old town, you can walk around to see places and street arts. Clean linens and towels, AC works well, staffs are friendly and can communicate in English quite well. Shared bathroom also clean, if you find it dirty/wet that’s because of the users, but most of the time I found it clean. Cons: if you stay in the doublebed dorm room will be quite noisy as it has wooden floor so you can hear people walking or banging on the next floor. If you are a light sleeper, make sure to have your earplugs ready.

          Reviewed January 11, 2019
          9.2
          Exceptional
          JUNY from Malaysia
          Family with young children
          Double Room with Private Bathroom
          Stayed 2 nights in March 2019

          Love the concept. Great location.”

          Basic and standard hotel room. I love the bed so comfy. Price is affordable (private bathroom) No tv but its fine for me. Not suitable if you bring noisy kids because others room can here their voice. If someone flush or walk from the upstairs you can hear it. Breakfast are the best . Fresh fruit and crispy toast.. Great coffee and hot tea. Location really good . Easy to catch the bus or grab . Overall very comfy place to chill but if your kids noisy i hope others guest dont mind it. Plus dont let the small kids running outside the room because the busy main road just infront the main door. Staff. Very helpful and friendly

          Reviewed April 08, 2019
          8.0
          Excellent
          Alfredo from Malaysia
          Solo traveler
          1 Person in 4-Bed Dormitory - Mixed
          Stayed 1 night in December 2018

          Great stay in the heart of Georgetown”

          This was my first time at The Frame Guesthouse. Everything is just like in the pics. The hostel is located on Chulia Street only steps away from the bus stop for the 101 which takes you to Batu Ferringhi beach and the National Park. Bakeries and cafes are also within a 5-minute walk. Location is great, walking distance to all the nice places to check out in Georgetown. Near to great food stalls and night hawker stalls. The facility is an old building converted into an accommodation. WiFi worked really well. The hostel is cleaned daily and offers a breakfast of fruit, toast, tea and coffee. Bottomless Tea and coffee available till 11pm! This is a quiet hostel--not a party scene. Facilities & common areas were clean & well maintained. There is a TV with DVD's. The shared livingroom felt like home. The setback is the bunk light not functioning and there is no place to hang the towel or clothes if you occupy the lower bunk. I will definitely stay here again when I fly back to Penang.

          Reviewed December 20, 2018
          10.0
          Exceptional
          Paolo from Philippines
          Solo traveler
          Double Room Shared Bathroom
          Stayed 2 nights in November 2018

          Great stay in the heart of Georgetown!”

          This guesthouse deserves a 12/10. Location is great, walking distance to all the nice places to check out in Georgetown. The facility is an old building converted into an accommodation. Rooms were nice, free bread & fruits breakfast. Staff were super nice, helped me on a lot of things. WiFi worked really well. Facilities & common areas were clean & well maintained. I will definitely stay here again when I fly back to Penang.

          Reviewed November 10, 2018
          8.8
          Excellent
          Magali from France
          Solo traveler
          1 Person in 4-Bed Dormitory - Mixed
          Stayed 1 night in October 2018

          Excellent”

          Nice hostel, very well located in the old center of Georgetown. We had the 4 bed dorm for ourself so it was ok but I find the room quite small for 4 bagpackers (persons + bags) who don’t know each other. There’s also no place to put or keep your stuff in the room. Bathrooms cleanliness is ok but could be better - also the place misses some showers and WC for all the guests. Breakfast is basic. Staff is very friendly and helpful.

          Reviewed October 15, 2018
          10.0
          Exceptional
          jani from Australia
          Solo traveler
          1 Person in 8-Bed Dormitory - Mixed
          Stayed 2 nights in August 2018

          Backpacker life 🇮🇹 🇦🇺 ”

          Yeah, this place was cool. Great location for George Town close to everything . Awesome staff. Very helpful , place is clean. Security lockers, county beds! Breakfast every morning. Fresh watermelon, tea, coffee, toast. I liked it here.. 5 stars from me

          Reviewed September 04, 2018
          8.4
          Excellent
          Renate from United Kingdom
          Solo traveler
          1 Person in 8-Bed Dormitory - Mixed
          Stayed 3 nights in July 2018

          Excellent”

          Nice hostel infrastructure and shower and well located. The only issue is that there is no ventilation in the rooms so it ends up smelling like wet towel. It also doesn’t have ac control in the room so it’s pretty cold. Beside that the breakfast is standard and internet is ok.

          Reviewed July 05, 2018
          6.4
          Good
          Paulina from Sweden
          Solo traveler
          Double Room Shared Bathroom
          Stayed 2 nights in February 2019

          Don’t expect to sleep well”

          I booked a room with a double bed with a window to inner courtyard. The room was like in the picture. It would need somewhere to put your luggage. The problem was that their was no glass in the windows just shutters and the windows were towards the loungearea as well as the breakfastarea. So you could not go to sleep before people had left the loungearea Sometimes past midnight. After 6 am you got the wakeupcall from the Mosque and at 7am people were starting to chatting in the area again. So I got about 5 hours of sleep at max every night. The renovation of the heritage hotel is poorly done as they have totally skipped the insulation needed in a hotel. It sounded like elephants when people walked on the Wood floor which is not normally the case if done properly. There was not either enough toilets or showers. It was not worth the money if you can’t sleep. The staff was nice and the locations great. It was also ok cleaning wise. The showers could have been better cleaned.

          Reviewed February 14, 2019
          8.8
          Excellent
          Zulaikha from Malaysia
          Couple
          Twin Room Shared Bathroom
          Stayed 3 nights in February 2019

          Love!”

          My second time here! Minimal interior design (instagram worthy hehe), staff so friendly yet other guest too. Loving the environment there! Buttt please talk slowly, other guest might here your voice when you talking in the room haha. Overall so syiok!

          Reviewed February 04, 2019
          10.0
          Exceptional
          Manohara
          Solo traveler
          1 Person in 4-Bed Dormitory - Mixed
          Stayed 1 night in January 2019

          Great location”

          Location is great, good food in chulia street. However, I'd like to highlight my requirement which I requested lower bunk at 4-bunk room. I was accommodated with my requirement, however I was disappointed the light in the bed did not work. Since it was on Saturday, no one is available for immediate fix. I also checked on my locker and it was easily can be opened. I highlighted that immediately and they called the vendor immediately, it got fixed in next hour. I also requested additional pillow, the staff accommodated with my requirement.

          Reviewed January 07, 2019
          10.0
          Exceptional
          amal from Malaysia
          Couple
          Double Room Shared Bathroom
          Stayed 1 night in April 2019

          Very nice budget hotel with exceptional customer service”

          Leslie is the cherry on top of the cake for this stay! The room was also very clean and comfortable. Will definitely return!

          Reviewed April 15, 2019
          12345
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          • Exceptional location
          • Khoo Kongsi
          • Pengkalan Raja Tun Uda Bus Terminal is within 0.63 km