"The reception is a great guy and helpful as well."
December 2, 2017
590 meters to public transportation
Located in heart of Penang
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||16.0 km|
When visiting Penang, you'll feel right at home at The Frame Guesthouse, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At The Frame Guesthouse, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, ticket service, taxi service, 24-hour front desk, luggage storage.
Step into one of 18 inviting rooms and escape the stresses of the day with a wide range of amenities such as clothes rack, linens, locker, mirror, towels which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the The Frame Guesthouse the perfect base from which to enjoy your stay in Penang.
"Pros: Good location for old town, you can walk around to see places and street arts."
January 11, 2019
"Perfect location too!"
April 23, 2018
"We had to check out at 3am but the staff was very friendly, enthusiastic."
May 11, 2018
"Facilities-wise for hostel is pretty good."
January 2, 2019
"Staff are very nice."
May 11, 2018
Children and extra beds
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Frame Guesthouse
Show reviews that mention
Nice location near the resorts”
It’s a nice location ,very clean bed is big enough and tidy ,we enjoyed a nice stay here ,except we are near the road and the Masjid in the early morning they are doing the prayer wakes us up ,others are great ,offer bread coffee milk in the morning,many foreign travelers here great place
Best guesthouse in George Town”
We have loved our stay in The Frame Guesthouse. Everything is perfect. All is very clean, toleits, shower, bedrooms. The breakfast is excelent. Toasts, butter, jam, fruit coffee and tea. You can enjoy free coffee and tea during all the day and you have drinking water yo fill your bottle. The best of the hostel are the staff. They are wonderful people. They help you as much as they can and they are very kind. Our favourite is Din, he works at nights and is lovely.
Lots of Space, Comfortable Beds, Secure”
Near many good places to eat. Staff is really friendly and helpful. Coffee and tea available throughout the day. Breakfast served till noon. Refrigerator upstairs to keep your stuff cold and fresh. Soft drinks and water for sale downstairs. Laundry Monday - Saturday for 6 MYR. Great place; hope to return.
Great place, just needs soundproofing”
Had a nice stay at Frame, however, it is super noisy and I unfortunately was unable to sleep the entire time I was there. They provide ear plugs upon check in, however, these didn't help much. Because the hostel is located in a heritage building, no soundproofing has been done. The location is great, right in the middle of George Town on Chulia Street with lots of great cafes and eateries close by. The staff was very friendly and provided us with lits of recommendations in George Town. The kaya at breakfast was amazing! There were a lot of bugs in the hostel, especially the lower bathrooms, likely because of the climate and the openness of the hostel.
Fun, rustic decor in a repurposed manufacturing facility. Since one of the reviews mentioned a shortage of bathrooms and showers. I was sensitive to this. Not a problem! Never had to wait for a shower or bathroom in three days and they always seemed available throughout the day and night. Staff was really friendly and helpful. Close to food and shopping. Easy walk to Mydin if you need something from a department store. Recommend Pit Stop and Red Garden Food Court. Coffee in the morning is strong and plentiful along with toast and jam. Enjoyed my stay and would recommend.
I would stay there if my son and mom were not coming together”
I paid for double room with shared toilet. Upon arrival in Penang, my husband checked the place. I was informed the room is very clean, air conditioner is very cold but for Muslims, there was limited space to perform prayers. I was also informed that toilet door is zinc. Well, that is reasonable with the price paid. Anyway, since I brought my mom along, we had to look for other place.
nice guesthouse in georgetown”
Enjoyed our stay at Frame. AC was powerful and kept our room cool after being out in the sun all day. Great location, close to many restaurants, bars, and cafes in Georgetown. Easy to get around from here. Staff was very friendly. Nice bathrooms, always very clean. Beds are super comfortable. Only downside was that we were on the 3rd floor and there were only bathrooms on the bottom 2 floors.
Good location, but the aged wooden floors crackle”
Goodness: 1. They serve breakfasts(fruits, bread,milk, coffee, hot tea) 2. Very close to George Town and all those famous wall paintings 3. There are lots of tasty street food nearby(mee, Laksa, sweet water...) 4. Also very close the St. George Church, City Hall, Museum, GuanYin Temple, the Muslin Church 5. Can easily take buses at 7-11 Chulia station(101/201/202/203) Weakness: 1. Wooden floors crackle when people walk, if you are light sleeper, earplugs may help a little bit 2. The across street 吉宁甲必丹回教堂（Masjid Kapitan Keling）Muslin Church pray 5 times a day, in the early morning, around 6:17 AM, a man would broadcast through loudspeaker, basically ruin your sweet dreams 3. The single-person bed is only 1 meter in width, and around 20 centimeters gap from the wall, if your turn-over movements are large, you may slide and it’s scary 4. The stairs to upper bed are not friendly to human beings, it’s 90-degree, an abrupt right angle, so difficulty to climb up and down.
Great location, friendly staff”
This was my 2nd stay here, chose to stay again because of the convenient location. Opted to stay in a shared bathroom double room instead of a dorm - loved the minimalist yet sufficient room. Staff were friendly & helpful. Only downside is the wooden floors - the people above me were heavy footed & kept dropping things on the floor. Bring earphones/headphones or earplugs!
Worth your money”
Pros: Good location for old town, you can walk around to see places and street arts. Clean linens and towels, AC works well, staffs are friendly and can communicate in English quite well. Shared bathroom also clean, if you find it dirty/wet that’s because of the users, but most of the time I found it clean. Cons: if you stay in the doublebed dorm room will be quite noisy as it has wooden floor so you can hear people walking or banging on the next floor. If you are a light sleeper, make sure to have your earplugs ready.
Love the concept. Great location.”
Basic and standard hotel room. I love the bed so comfy. Price is affordable (private bathroom) No tv but its fine for me. Not suitable if you bring noisy kids because others room can here their voice. If someone flush or walk from the upstairs you can hear it. Breakfast are the best . Fresh fruit and crispy toast.. Great coffee and hot tea. Location really good . Easy to catch the bus or grab . Overall very comfy place to chill but if your kids noisy i hope others guest dont mind it. Plus dont let the small kids running outside the room because the busy main road just infront the main door. Staff. Very helpful and friendly
Great stay in the heart of Georgetown”
This was my first time at The Frame Guesthouse. Everything is just like in the pics. The hostel is located on Chulia Street only steps away from the bus stop for the 101 which takes you to Batu Ferringhi beach and the National Park. Bakeries and cafes are also within a 5-minute walk. Location is great, walking distance to all the nice places to check out in Georgetown. Near to great food stalls and night hawker stalls. The facility is an old building converted into an accommodation. WiFi worked really well. The hostel is cleaned daily and offers a breakfast of fruit, toast, tea and coffee. Bottomless Tea and coffee available till 11pm! This is a quiet hostel--not a party scene. Facilities & common areas were clean & well maintained. There is a TV with DVD's. The shared livingroom felt like home. The setback is the bunk light not functioning and there is no place to hang the towel or clothes if you occupy the lower bunk. I will definitely stay here again when I fly back to Penang.
Great stay in the heart of Georgetown!”
This guesthouse deserves a 12/10. Location is great, walking distance to all the nice places to check out in Georgetown. The facility is an old building converted into an accommodation. Rooms were nice, free bread & fruits breakfast. Staff were super nice, helped me on a lot of things. WiFi worked really well. Facilities & common areas were clean & well maintained. I will definitely stay here again when I fly back to Penang.
Nice hostel, very well located in the old center of Georgetown. We had the 4 bed dorm for ourself so it was ok but I find the room quite small for 4 bagpackers (persons + bags) who don’t know each other. There’s also no place to put or keep your stuff in the room. Bathrooms cleanliness is ok but could be better - also the place misses some showers and WC for all the guests. Breakfast is basic. Staff is very friendly and helpful.
Backpacker life 🇮🇹 🇦🇺 ”
Yeah, this place was cool. Great location for George Town close to everything . Awesome staff. Very helpful , place is clean. Security lockers, county beds! Breakfast every morning. Fresh watermelon, tea, coffee, toast. I liked it here.. 5 stars from me
Nice hostel infrastructure and shower and well located. The only issue is that there is no ventilation in the rooms so it ends up smelling like wet towel. It also doesn’t have ac control in the room so it’s pretty cold. Beside that the breakfast is standard and internet is ok.
Don’t expect to sleep well”
I booked a room with a double bed with a window to inner courtyard. The room was like in the picture. It would need somewhere to put your luggage. The problem was that their was no glass in the windows just shutters and the windows were towards the loungearea as well as the breakfastarea. So you could not go to sleep before people had left the loungearea Sometimes past midnight. After 6 am you got the wakeupcall from the Mosque and at 7am people were starting to chatting in the area again. So I got about 5 hours of sleep at max every night. The renovation of the heritage hotel is poorly done as they have totally skipped the insulation needed in a hotel. It sounded like elephants when people walked on the Wood floor which is not normally the case if done properly. There was not either enough toilets or showers. It was not worth the money if you can’t sleep. The staff was nice and the locations great. It was also ok cleaning wise. The showers could have been better cleaned.
My second time here! Minimal interior design (instagram worthy hehe), staff so friendly yet other guest too. Loving the environment there! Buttt please talk slowly, other guest might here your voice when you talking in the room haha. Overall so syiok!
Location is great, good food in chulia street. However, I'd like to highlight my requirement which I requested lower bunk at 4-bunk room. I was accommodated with my requirement, however I was disappointed the light in the bed did not work. Since it was on Saturday, no one is available for immediate fix. I also checked on my locker and it was easily can be opened. I highlighted that immediately and they called the vendor immediately, it got fixed in next hour. I also requested additional pillow, the staff accommodated with my requirement.
Very nice budget hotel with exceptional customer service”
Leslie is the cherry on top of the cake for this stay! The room was also very clean and comfortable. Will definitely return!