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The Frame Guesthouse

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

168, Lebuh Chulia, Georgetown, Penang, Malaysia, 10200

Highlights

Great food & dining

Location is amazing and food around the hostel is abundant.
Excellent room comfort & quality

Everything else is perfect, strategic location, cool design.
Top property facilities

The bathroom is comfortable,the public space is plenty.
Top Value

The rooms are well priced with great cleanliness.
Location

Everything else is perfect, strategic location, cool design.

Facilities

Free Wi-Fi

Check-in/out [express]

Kitchenette

Luggage storage

Balcony/terrace

Garden

Non-smoking rooms

Game room

About us

The Frame Guesthouse, located in the heart of Georgetown, Penang—a UNESCO World Heritage site—is the ideal retreat for two travelers. Enjoy vibrant street art, rich heritage, and delicious street food nearby. Relax in the serene garden or enjoy brews at the on-site coffee shop. Rooms feature modern amenities like air conditioning and complimentary WiFi, with some offering city or courtyard views. You can easily explore Prangin Mall, the colorful street art, and Chew's Jetty within walking distance. With its modern industrial design and spacious communal areas, The Frame Guesthouse serves as a unique and convenient base for attractions like Chulia Street and Armenian Street. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Location 9.5
Service 9.0
Cleanliness 8.8
Room comfort and quality 8.8

Based on 1,770 verified reviews

Location

9.5

Service

9.0

Cleanliness

8.8

Room comfort and qua...

8.8

Value for money

8.8

Facilities

8.4

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Nearest transportation options

Pengkalan Raja Tun Uda Bus Terminal is within 0.63 km

Komtar Bus Terminal is within 0.85 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 409 places in walking distance!

Walkable places
Gerakbudaya Bookshop
50 m
Sri Mariamman Temple
70 m
Jalan Masjid Kapitan Keling
80 m
Teochew Temple
90 m
Han Jiang Ancestral Temple
90 m
Popular landmarks
Armenian Street
220 m
Khoo Kongsi
330 m
Pinang Peranakan Mansion
400 m
Cheong Fatt Tze - The Blue Mansion
530 m
Chew's Jetty
670 m
Closest landmarks
Little India
160 m
Fruit Stall
170 m
The Pearl
180 m
Penang Supreme Court Building
180 m
Chulia Street
190 m

Good to know

Value for money8.8
Distance to city center1.2km
Location rating9.5
Nearest airportPenang International Airport (PEN)
Distance to airport15.2 km

Select your room

1/16

1 Person in 12-Bed Dormitory - Mixed

33 m²/355 ft²
Max 1 adult
1 bunk bed

9.1

Exceptional

Room comfort and quality
  • No Windows view

1/13

Double Room Shared Bathroom

11 m²/118 ft²
Max 2 adults
1 queen bed

8.7

Excellent

Room comfort and quality
  • Courtyard view

1/13

1 Person in 4-Bed Dormitory - Female Only

10 m²/108 ft²
Max 1 adult
1 bunk bed

8.8

Excellent

Room comfort and quality
1/13

1 Person in 8-Bed Dormitory - Mixed

22 m²/237 ft²
Max 1 adult
1 bunk bed

8.9

Excellent

Room comfort and quality
  • City view

1/12

Double Room with Private Bathroom

12 m²/129 ft²
Max 2 adults
1 double bed

8.4

Excellent

Room comfort and quality
1/8

Twin Room Shared Bathroom

Max 2 adults
2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality
1/7

1 Person in 4-Bed Deluxe Dormitory - Mixed

14 m²/151 ft²
Max 2 adults
1 bunk bed

9.0

Exceptional

Room comfort and quality
  • Courtyard view

1/7

Bed in 4-Bed Mixed Dormitory Room

10 m²/108 ft²
Max 1 adult
1 bunk bed
  • 5 bathrooms

1/5

Double Room with Shared Bathroom

Max 3 adults
1/4

Double Room with Private Bathroom

Max 3 adults
1 double bed

Frequently asked questions

At The Frame Guesthouse, guest visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

Verified past guests that have stayed at The Frame Guesthouse had an average nightly stay of 2 nights at this property.

The Frame Guesthouse's most popular month where verified tourists have stayed the most is in January.

The Frame Guesthouse can speak in 3 languages and supports well-known languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

The Frame Guesthouse supports up to 4, with payment card options including Visa, Cash, and MasterCard.

Past guests that stayed at The Frame Guesthouse have given this property a rating of 9.453 for its outstanding location as the major highlight for their stay.

100.0% of our verified guest assessments have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for The Frame Guesthouse down in the review section.

100.0% of our verified customer assessments have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for The Frame Guesthouse down in the review section.

Verified business travelers that have stayed at this property have given The Frame Guesthouse an average rating of 8.2. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given The Frame Guesthouse an average rating of 8.7. You can find more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

More about The Frame Guesthouse

More about The Frame Guesthouse

Discover Comfort and Convenience at The Frame Guesthouse in Penang

Nestled just 1.2 kilometers from the vibrant heart of Penang, The Frame Guesthouse offers an ideal blend of accessibility and tranquility for travelers seeking an authentic Malaysian experience. With a convenient 25-minute drive from the airport, this charming guesthouse ensures a smooth start to your journey, making it perfect for both leisure and business visitors alike. Boasting 19 well-appointed rooms, The Frame Guesthouse provides a cozy and welcoming atmosphere. Check-in begins at 3:00 PM, allowing guests ample time to settle in and explore the surrounding attractions, while check-out is flexible until 12:00 PM to suit your schedule. Families are warmly welcomed, as children between the ages of 3 to 12 can stay free of charge, making it an excellent choice for family vacations. Whether you're here to explore Penang’s rich culture or simply unwind in comfort, The Frame Guesthouse promises a memorable stay with friendly service and convenient amenities.

Unwind and Indulge in Entertainment at The Frame Guesthouse

At The Frame Guesthouse, you'll find an array of entertainment facilities that are sure to enhance your stay in Penang, Malaysia. Step into the lush garden, where you can relax and soak in the serene ambiance while enjoying a good book or engaging in lively conversations with fellow guests. The garden provides the perfect setting for a tranquil retreat, allowing you to unwind and rejuvenate amidst the beauty of nature. For bookworms and knowledge seekers, The Frame Guesthouse boasts a well-stocked library that caters to a variety of interests. Whether you're in the mood for a gripping novel, a thought-provoking non-fiction book, or a travel guide to explore the vibrant city of Penang, you'll find a wide selection to choose from. Lose yourself in the pages of a captivating story or expand your horizons with insightful literature. Additionally, The Frame Guesthouse offers a shared lounge and TV area where you can gather with fellow travelers and enjoy some downtime. Catch up on your favorite shows or watch a movie on the large-screen TV, creating a cozy and communal atmosphere. Share travel stories, play board games, or simply relax in the comfortable seating area, making new friends and creating lasting memories. With these entertainment facilities, your stay at The Frame Guesthouse promises to be a delightful and engaging experience.

Convenient Facilities at The Frame Guesthouse

At The Frame Guesthouse, convenience is at the forefront of your stay. With a range of facilities designed to make your experience seamless, you can relax knowing that everything you need is right at your fingertips. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web, stay in touch with loved ones, or catch up on work. The fast and reliable internet connection ensures you can stay connected throughout your stay. Additionally, The Frame Guesthouse offers express check-in and check-out services, allowing you to save valuable time and begin your Penang adventure without any delays. Whether you're arriving early or departing late, the efficient staff will ensure a smooth and hassle-free process. If you have any luggage to store, the guesthouse also provides luggage storage facilities. This way, you can explore the city without the burden of carrying your bags, giving you the freedom to fully immerse yourself in the vibrant streets of Penang.

Delight in Casual Comfort at The Frame Guesthouse’s Dining Facilities

At The Frame Guesthouse in Penang, guests can enjoy a relaxed and inviting atmosphere for their dining needs. The on-site coffee shop offers a cozy space to indulge in freshly brewed coffee, aromatic teas, and light snacks, perfect for starting your day or unwinding after a day of exploring. Whether you're seeking a quick caffeine fix or a leisurely break, the coffee shop provides a warm and friendly environment to satisfy your cravings. For those who prefer a more personalized culinary experience, the guesthouse features a shared kitchen equipped with all the essentials. Guests are welcome to prepare their own meals, giving them the flexibility to enjoy homemade dishes or local delicacies at their own pace. This communal space encourages interaction among travelers and adds a touch of homely comfort to your stay, making The Frame Guesthouse a truly welcoming retreat in Penang.

Comfortable and Affordable Room Options at The Frame Guesthouse

At The Frame Guesthouse, guests can choose from a variety of comfortable and affordable room options to suit their needs. Whether you are a solo traveler or traveling with friends, there is a room type for everyone. For those who prefer a shared accommodation, there are several dormitory options available. The 1 Bed in 4-Bed Dormitory (Female) and 1 Bed in 4-Bed Dormitory (Mixed) are both spacious rooms measuring 10 square meters and feature a cozy bunk bed. If you are looking for a larger dormitory, the 1 Bed in 8-Bed Dormitory (Mixed) offers a generous space of 22 square meters with a comfortable bunk bed. For a more deluxe experience, the Deluxe 4-Bed Dormitory (Mixed) is a great choice, with its 14 square meters of space and a bunk bed. If you prefer a bit more privacy, The Frame Guesthouse also offers double and twin rooms. The Double Room Shared Bathroom features a comfortable queen bed and measures 11 square meters, while the Double Room with Private Bathroom offers a cozy double bed and measures 12 square meters. For those traveling with a companion, the Twin Room Shared Bathroom is a perfect option, with its 8 square meters of space and two single beds. Booking any of these room types on Agoda ensures that you will enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for The Frame Guesthouse, allowing you to save money while enjoying a comfortable stay. With Agoda's user-friendly platform, you can easily browse and book your preferred room type, making the booking process quick and convenient. So why wait? Book your stay at The Frame Guesthouse on Agoda today and experience a comfortable and affordable accommodation in Penang, Malaysia.

Discover the Vibrant Charm of Georgetown

Welcome to Georgetown, a captivating neighborhood in Penang, Malaysia that effortlessly blends history, culture, and modernity. As you wander through the streets of this UNESCO World Heritage Site, you'll be immersed in a world of vibrant colors, intricate architecture, and mouthwatering cuisine. Georgetown is renowned for its well-preserved colonial buildings, showcasing a fusion of European and Asian influences. Take a leisurely stroll along Armenian Street, where you'll find charming boutique shops, art galleries, and traditional Chinese shophouses. Marvel at the stunning street art that adorns the walls, offering a glimpse into the city's rich heritage and contemporary spirit. A food lover's paradise, Georgetown is home to a diverse culinary scene that will tantalize your taste buds. From the famous Penang street food such as Char Kway Teow and Assam Laksa to international cuisines, there is something to satisfy every palate. Don't miss the opportunity to explore the bustling night markets, where you can sample local delicacies and soak up the lively atmosphere. Whether you're a history enthusiast, a food lover, or simply seeking a vibrant atmosphere, Georgetown is a must-visit destination in Penang. Immerse yourself in the unique blend of old and new, and create unforgettable memories in this enchanting neighborhood.

Convenient Transportation Options from Penang Airport to The Frame Guesthouse

Located in the vibrant city of Georgetown, Penang, The Frame Guesthouse offers a cozy and comfortable stay for travelers seeking a blend of modern amenities and cultural immersion. To reach this charming guesthouse from Penang International Airport, you have several convenient transportation options. One of the most popular choices is to take a taxi or ride-hailing service from the airport. Upon arrival, you can easily find taxi counters at the airport where you can book a metered taxi to The Frame Guesthouse. The journey typically takes around 30 minutes, depending on traffic conditions. Alternatively, you can use ride-hailing apps like Grab, which offer competitive rates and a hassle-free experience. For budget-conscious travelers, public transportation is also available. From the airport, you can take the Rapid Penang bus service, which operates several routes throughout the city. Look for the bus stop located just outside the airport terminal, and take bus number 401E to reach Georgetown. The Frame Guesthouse is conveniently located within walking distance from the bus stop, making it a convenient and affordable option. Whether you prefer the convenience of a taxi or the affordability of public transportation, getting to The Frame Guesthouse from Penang Airport is a breeze. Experience the rich cultural heritage of Georgetown and enjoy a comfortable stay at this charming guesthouse, where friendly staff and a warm ambiance await you.

Discover the Rich Heritage of Penang at The Frame Guesthouse

Nestled in the heart of Penang, The Frame Guesthouse offers a prime location for exploring the city's rich heritage. Just a stone's throw away from the guesthouse, you'll find a myriad of landmarks and attractions that will transport you back in time. Immerse yourself in the vibrant culture of Penang by visiting the nearby Pinang Peranakan Mansion. This beautifully restored museum showcases the opulent lifestyle of the Peranakan Chinese, with its intricate architecture and exquisite antiques. Take a leisurely stroll along Chew's Jetty, a historic waterfront settlement that offers picturesque views of the sea and traditional wooden houses. For history enthusiasts, a visit to Cheong Fatt Tze - The Blue Mansion is a must. This iconic 19th-century mansion, known for its indigo blue exterior, is a testament to the island's colonial past. Explore the grand halls and courtyards, and marvel at the intricate details of this architectural gem. Nearby, Khoo Kongsi, a magnificent Chinese clan house, beckons with its ornate carvings and vibrant colors, providing a glimpse into the lives of the early Chinese settlers. Venture further afield to Penang Fort Cornwallis, the largest standing fort in Malaysia. Step back in time as you wander through the old cannons and fortifications, and learn about the island's colonial history. Stroll down Armenian Street, a vibrant cultural hub lined with charming cafes, art galleries, and boutique shops. Admire the colorful street art that adorns the walls, depicting Penang's diverse heritage and contemporary culture. Nature lovers will delight in a visit to Penang Botanical Gardens, a lush oasis in the heart of the city. Explore the tranquil pathways, admire the vast collection of flora, and recharge amidst the natural beauty. For a unique experience, head to the Upside Down Museum, where you can defy gravity and snap mind-bending photos in creatively designed upside-down rooms. Discover the spiritual side of Penang at Dharmikarama Burmese Temple, one of the oldest and largest Buddhist temples in Malaysia. Marvel at the intricate architecture and serene atmosphere as you explore the temple grounds. End your day of exploration with a visit to the famous Street Art in George Town, where you can wander through the charming streets and discover whimsical murals that have turned the city into an open-air art gallery. With its central location and proximity to these landmark attractions, The Frame Guesthouse offers the perfect base for immersing yourself in the rich heritage and cultural tapestry of Penang.

Convenient Public Transport Stations near The Frame Guesthouse

Located in the heart of Penang, Malaysia, The Frame Guesthouse offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away, you will find the Komtar Bus Terminal, a major transportation hub in Penang. From here, you can catch buses to various destinations across the city and even to other parts of Malaysia. Another nearby public transport station is the Pengkalan Raja Tun Uda Bus Terminal. Situated within close proximity to The Frame Guesthouse, this terminal provides easy access to buses that connect you to different parts of Penang. Whether you want to explore the vibrant streets of Georgetown or visit the beautiful beaches along the coast, this bus terminal offers a convenient and affordable mode of transportation. With these public transport stations in close proximity, guests staying at The Frame Guesthouse can easily navigate Penang and explore all that this vibrant city has to offer.

A Culinary Adventure Awaits

The Frame Guesthouse is surrounded by a plethora of dining options that will satisfy every palate. Indulge in the authentic flavors of Penang at Teksen Restaurant and Restoran Nasi Kandar Line Clear, where you can savor mouthwatering local dishes such as nasi kandar and char kway teow. For a taste of international cuisine, head to PINWHEEL RESTO CAFE and enjoy their diverse menu featuring dishes from around the world. If you're in the mood for Middle Eastern delights, Halab Penang is the place to go, offering a wide range of flavorful kebabs and hummus. Wheeler's is a popular choice for those craving Western favorites like burgers and steaks. For a unique dining experience, visit The Forest - Heritage, a restaurant set amidst lush greenery, serving up delicious fusion dishes. Tai Tong Restaurant is a must-visit for Chinese cuisine lovers, with its extensive menu of delectable dim sum and traditional dishes. Holy Guacamole - Love Lane is the perfect spot for Mexican food enthusiasts, serving up authentic tacos, burritos, and guacamole. Lagenda House & Cafe offers a cozy atmosphere and a menu filled with local and Western delights. Lastly, if you're in the mood for a variety of local street food, head to Sungai Pinang Food Court (Astaka Sungai Pinang) and explore the stalls offering a wide range of Malaysian delicacies.

Explore Vibrant Shopping Landmarks

Located in the heart of Penang, The Frame Guesthouse offers easy access to a plethora of shopping landmarks. Just a short stroll away, you'll find Fuan Wong, a popular boutique selling traditional Malaysian handicrafts and souvenirs. For fashion enthusiasts, Hong Giap Hang is a must-visit, offering a wide range of trendy clothing and accessories. Penang Plaza is also nearby, offering a diverse selection of shops and outlets for all your shopping needs. If you're looking for a unique shopping experience, make sure to explore Macallum Street Night Market and Lorong Kulit Flea Market, where you can find everything from vintage items to local street food. For those interested in local craftsmanship, Seang Hin Leong Rattan and Bamboo Craft is a hidden gem, offering beautifully handcrafted rattan and bamboo products. Siddhi Gifts & Crafts is another great spot to browse for unique gifts and souvenirs. Animal lovers can also pay a visit to Penang SPCA, a charity shop that sells pet-related items for a good cause. Lastly, don't miss out on Chowraster Bazaar, a bustling market where you can haggle for bargains and immerse yourself in the local shopping culture. With such a diverse range of shopping landmarks just steps away, The Frame Guesthouse is the perfect choice for avid shoppers and curious explorers.

Affordable Luxury at The Frame Guesthouse

Discover a hidden gem in the heart of Penang, Malaysia, where affordability meets luxury at The Frame Guesthouse. With an average price of just $18 per room, this charming boutique hotel offers exceptional value for money compared to the average price of a hotel room in Penang, which stands at $69. At The Frame Guesthouse, you can enjoy comfortable and stylish accommodations without breaking the bank. Each room is thoughtfully designed with modern amenities and tasteful decor, creating a cozy and inviting atmosphere for guests. Whether you're a budget traveler or simply looking for a great deal, The Frame Guesthouse is the perfect choice for your stay in Penang. Not only does The Frame Guesthouse offer unbeatable prices, but it also provides excellent service and a convenient location. Situated in the heart of Penang's vibrant Georgetown district, you'll be just minutes away from popular attractions, delicious street food, and bustling markets. So why settle for an average hotel when you can experience affordable luxury at The Frame Guesthouse?

Friendly staff, clean rooms, and great location

The Frame Guesthouse in Penang, Malaysia has received rave reviews from its customers. Guests have consistently praised the friendly and helpful staff, who go out of their way to ensure a pleasant stay. The guesthouse is known for its impeccable cleanliness, with guests commenting on the spotless rooms and bathrooms. The hostel showers have been described as the best ever experienced. The beautiful architecture of the guesthouse adds to the overall charm of the place. Located in a great location, close to the port and famous gourmet restaurants, guests have found it convenient to explore nearby attractions. With its comfortable beds and generous breakfast, The Frame Guesthouse is highly recommended for a memorable stay in Penang.

A Delightful Stay at The Frame Guesthouse

Discover a hidden gem in the heart of Penang with The Frame Guesthouse. This charming guesthouse has received rave reviews from satisfied guests, making it a top choice for travelers seeking a comfortable and memorable stay. With an impressive overall rating of 8.7, The Frame Guesthouse exceeds expectations in various aspects, ensuring a delightful experience for every guest. One of the standout features of this guesthouse is its exceptional value for money, earning a remarkable rating of 8.7. Guests appreciate the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for great value, The Frame Guesthouse offers cozy and well-equipped rooms that won't break the bank. Another highlight is the guesthouse's prime location, with a stellar rating of 9.4. Situated in the heart of Penang, guests have easy access to popular attractions, vibrant markets, and delectable local cuisine. Immerse yourself in the rich cultural heritage of Penang, explore the charming streets, and indulge in the mouthwatering street food, all within walking distance from The Frame Guesthouse.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Complimentary movies
  • Game room
  • Garden
Cleanliness and safety
  • Cashless payment service
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bottle of water
  • Coffee shop
  • Kitchenette
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator unavailable
  • Invoice provided
  • Ironing service
  • Library
  • Luggage storage
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Safety/security feature
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental

Location

168, Lebuh Chulia, Georgetown, Penang, Malaysia, 10200

Exceptional9.5

Location

Airports
  • Penang International Airport (PEN)
    15.2 km 24 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.9 km
Public transportation
  • Pengkalan Raja Tun Uda Bus Terminal
    630 m
  • Komtar Bus Terminal
    850 m
Hospital or clinic
  • The Pearl
    180 m
Shopping
  • Gurney Plaza
    3.8 km
Convenience store
  • 7 Eleven
    230 m
Cash withdrawal
  • ATM
    350 m 4 min drive

What's nearby

Popular landmarks
  • Armenian Street
    220 m
  • Khoo Kongsi
    330 m
  • Pinang Peranakan Mansion
    400 m
  • Cheong Fatt Tze - The Blue Mansion
    530 m
  • Chew's Jetty
    670 m
  • Penang Fort Cornwallis
    920 m
  • Kek Lok Si Temple
    7.3 km
  • Batu Ferringhi Beach
    11.6 km
  • Entopia
    13.9 km
  • Escape Theme Park
    13.9 km
Nearby landmarks
  • Gerakbudaya Bookshop
    50 m
  • Sri Mariamman Temple
    70 m
  • Jalan Masjid Kapitan Keling
    80 m
  • Teochew Temple
    90 m
  • Han Jiang Ancestral Temple
    90 m
  • The 'Street of Harmony'
    100 m
  • Al Ameen Mart
    110 m
  • Queen Street
    130 m
  • Lam Yeong Tong Yep Temple
    140 m
  • M.O. Krishnan
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until22:30
Getting around
  • Distance from city center1.2km
  • Travel time to airport (minutes)25
The property
  • Room voltage240
  • Number of rooms 19
  • Non-smoking rooms/floorsno

Reviews of The Frame Guesthouse from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 6.8
  • 8.4
  • 10
  • 8.4
  • 9.6
  • 10

Most recent

  • Location score 9.5 out of 10 and is a high score in Penang
    Location9.5
  • Service score 9 out of 10 and is a high score in Penang
    Service9.0
  • Cleanliness score 8.8 out of 10 and is a high score in Penang
    Cleanliness8.8
  • Room comfort and quality score 8.8 out of 10 and is a high score in Penang
    Room comfort and quality8.8
  • Value for money score 8.8 out of 10 and is a high score in Penang
    Value for money8.8
  • Facilities score 8.4 out of 10 and is a high score in Penang
    Facilities8.4
High score for Penang

Rating

9+ Exceptional (469)
8-9 Excellent (131)
7-8 Very Good (122)
6-7 Good (25)
<6 Below Expectation (51)

Review summary

Powered by OpenAI

The hotel staff goes above and beyond, offering helpful advice and showing warmth and hospitality. It's located in the heart of Georgetown, near plenty of shops, bars, and attractions. The rooms are clean, featuring comfy beds, personal lockers, and earplugs. The vintage decor in the communal areas adds to the cozy atmosphere. Overall, it's a pleasant stay.

Guests may experience some noise from other guests, street, and nearby mosque. Bathroom and toilet facilities need improvement as they are sometimes dirty, broken, and limited.

Did you find this review summary helpful?

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Location

Mentioned in 101 reviews
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Cleanliness

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Room comfort

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Air conditioning

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Bathroom

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Value for money

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Showing 798 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Timothy from Malaysia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 2 nights in June 2025

    “Journey to the Island of Plentiful”

    I stayed at The Frame for 2 nights in their 8-bed dormitory. The hostel has a rustic theme that jives well with the ‘holiday-in-Penang’ vibe. The dormitory was not only clean but very comfortable. Air conditioned and with fan. The lockers provided were large enough to store my backpack. They provided a towel and the shower rooms were equipped with hot water and shower gel. Water pressure is good too. Due to its strategic location on Chulia Ave, pubs are a 3-minutes walk away, so are many of the interesting shops, cafes and restaurants around George Town. Getting around on foot is a no-brainer. As for travelling via e-hailing services, the location is well mapped on Grab, AirAsia Ride and InDrive. The cafe downstairs makes excellent coffee, perfect to get you energised for a day of sightseeing. The staff is friendly and welcoming. Ken is well-versed in the area and gave me the recipe to make the Black Tonic coffee. They have great plans for future expansions and ideas for travellers to have a holistic holiday experience. Recommended for solo travellers, group travellers and for couples too. Tip for travellers: bring an adapter if you have multiple devices to charge at night. Tip for The Frame management: Consider adding more hooks/ storage in the toilet/shower/ sink area. Overall it was a great experience staying at The Frame with great value for money and will be sure to recommend this place to my friends and family. Till next time!

    Reviewed June 28, 2025
  2. 10.0
    Exceptional
    Muhammad from Malaysia
    Solo traveler
    1 Person in 12-Bed Dormitory - Mixed
    Stayed 1 night in July 2025

    “Perfect for solo and carpool travellers!”

    If you’re a solo traveler who don’t mind staying in a mixed dorm/room (men & women) and uses a car for your main transportation or carpools, this is perfect for you. Let’s start with things I think have room for improvement: (1) Very limited parking but these are legal and have yellow boxes so it’s definitely better than most solo trip places as long as you pay the parking fee to the MBPP (local city council). (2) No specific prayer room (not a major issue as there is usable space in the dorm itself). (3) There are limited toilets and shower rooms but I had no problems last time I booked (I woke up close to 11 am, which is close to the check out time of 12 pm so maybe that’s why there’s no queue) Things I love: (1) The cleanliness of room, bed, game room/communal area and toilet/shower room. (2) Very cold A/C (the blanket provided is a little too thin though haha) (3) Plugs for each bed to charge your devices! (4) A very relaxing communal area with an indoor cafe shop if you want a quick croissant and coffee (excluded from hotel price of course). (5) Super awesome service, I checked in late around midnight and managed to stumbled upon the host just before he left and lock the building. A very nice and friendly person. I don’t know about past midnight check ins though. (6) Clean white towels are provided! (7) Ambient light in every capsules, and although you can’t stand in it, its spacious and comfortable enough for 1 person. In short, awesome place. Thanks!

    Reviewed July 19, 2025
  3. 8.4
    Excellent
    Gingin from Malaysia
    Couple
    Twin Room Shared Bathroom
    Stayed 1 night in June 2025

    “Great stay but FEW THINGS TO TAKE NOTE.”

    The Frame Guesthouse has a great location if you're looking to explore the liveliest part of town — just about 500m from the bustling street filled with local food, massage spots, and nightlife. That said, it’s opposite a mosque, so if you’re sensitive to the early morning Azan, do take note. The building itself is a charming old house, and it’s well-maintained for its age. We enjoyed the unique experience and appreciated the overall cleanliness. However, be aware that the shared bathrooms and toilets are not located on the second floor — you’ll need to go downstairs, and only two showers and two toilets are shared among guests on two floors, which might be a concern during peak times. The only downside for us was the blanket, which had a musty smell like it wasn’t fully dried — this affected our sleep. Otherwise, everything else was fine, and we did enjoy our stay overall.

    Reviewed June 29, 2025
  4. 10.0
    Exceptional
    KAYLA from United States
    Solo traveler
    Double Room Shared Bathroom
    Stayed 4 nights in July 2025

    “Favorite hostel in Malaysia!”

    This place is peaceful, beautiful and minimalist, and—although it looks rather small from the street—is a huge property. The staff is friendly, kind, and attentive, the facilities are clean and quiet, and the atmosphere is peaceful. It’s close to many shops and restaurants, and a beautiful mosque is directly across the street. The cats are sweet and made my stay extra memorable. I would highly recommend this hostel to solo travelers and couples or groups alike. I will definitely stay again when I return to Malaysia.

    Reviewed August 06, 2025
  5. 10.0
    Exceptional
    Iqrasarbaie from Malaysia
    Group
    Twin Room Shared Bathroom
    Stayed 2 nights in September 2025

    “A Convenient and Comfortable Stay in the Heart of Georgetown”

    I had a pleasant stay at The Frame Hotel in Penang. The location is excellent — right in the heart of Georgetown, surrounded by cafes, attractions, and just next to a bike rental shop. The staff were friendly and helpful throughout my stay. The room was clean, modern, and comfortable, though slightly compact. A nice bonus is that if you rent a bike, you can safely park it inside the hotel. Overall, a great choice for travelers who value convenience, comfort, and safety.

    Reviewed October 07, 2025
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