The Garden Hotel
The Garden Hotel
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8.4
Excellent

"Staff polite and very helpful."

suhail

|

April 30, 2018

Premier King Room - Bed The Garden Hotel
Premier King Room - Bed
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Lobby The Garden Hotel
Lobby
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Interior view The Garden Hotel
Interior view
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Interior view The Garden Hotel
Interior view
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See map The Garden Hotel
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Exceptional
Location
9.0
See all 6 photos The Garden Hotel
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What guests are saying:
it is good
yongyi from China
Family with young children
They upgraded us to the suites which is really good of them. The hotel is in good condition and most of their staff can understand english.
Maria from Philippines
Family with teens
The buffet is no good, very poor.
Ahmad from United States
Couple
Excellent location with the metro station literally on the doorstep of the hotel. Staff polite and very helpful. Given that this is an expensive 5 star hotel, the room furnishings and shower are a bit tatty.
suhail from United Kingdom
Business traveler
Everything is great except there is no toilet water hose
bander from Saudi Arabia
Business traveler
The breakfast manager. Men from India. Best employee I ever see. Incredible work for this guy.
alejandro from Argentina
Business traveler
excellent location, fast internet
kelvin from Indonesia
Business traveler
I stayed here one night. It way exceeded my expectations. The room was spacious and upscale. So was the bath. The buffet breakfast had an amazing spread. I will definitely stay here again.
Kumar from United States
Business traveler
It is January ,the weather did not help to use facilities.
walid from Lebanon
Business traveler
easy to get taxi, eateries is about 5 minutes walk away. the only complain is the super slow service at the Lai Wan Market restaurant where we had our breakfast
Loong from Philippines
Group

The Garden Hotel

Exceptional location
- 2.98 kilometers from city center
- What's nearby?
Excellent
From 1101 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.8
Recommended by 91% of guests
Value for money8.2
Distance to city center0 km
Location rating9.0
Nearest airportGuangzhou Baiyun International Airport (CAN)
Distance to airport28.2 km
  • 110 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Guangzhou

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 285 times since yesterday | 5 travelers are looking at this property right now
Canton Fair Package - Premier Room with Dinning & Laundry Credit
Canton Fair Package - Premier Room with Dinning & Laundry Credit
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  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
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Garden Suite with King Bed
Garden Suite with King Bed
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  • Room size: 96 m²/1033 ft²
  • City view
  • 1 super king bed
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Premier King Room
Premier King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Executive Suite King Bed
Executive Suite King Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 super king bed
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1 King Bed Executive Suite Non-Smoking
1 King Bed Executive Suite Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
1 King Bed Premier Suite Non-Smoking
1 King Bed Premier Suite Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Premier Suite King
Premier Suite King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 super king bed
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2 Queen Beds Premier Suite Non-Smoking
2 Queen Beds Premier Suite Non-Smoking
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
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Premier Suite Twin
Premier Suite Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
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1 King Bed Premier Non-Smoking
1 King Bed Premier Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
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What people love about the property

  • 9.2
    Exceptional

    "Great staff, lovely rooms, great location."

    Lip

    |

    December 2, 2017

  • 9.2
    Exceptional

    "Nice and comfortable"

    kwanchai

    |

    October 17, 2017

  • 10.0
    Exceptional

    "Very clean, security very good."

    RAMOLY

    |

    October 15, 2017

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More about The Garden Hotel

More about The Garden Hotel

10.0
Exceptional

"Beautiful hotel and staff were very attentive."

Hui Q.

|

January 4, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
LiWan Ting
30 m Chinese
Bai YunXuan Restaurant
220 m Chinese
Xin KeJia (Hua Le Road)
240 m Chinese
American cuisine
American cuisine
Ajisen Ramen (ZhongHua Plaza)
1.0 km American, Asian, Chinese
Sun's Bistro
2.8 km American, French, Italian
Qian Cao Ting Japanese Restaurant (ZhuJiangXinCheng)
3.7 km American, Japanese
Fast food
Fast food
Istage Cafe & Bar
200 m Fast food
HuaJiu
620 m Fast food
ZunBao Pizza (JianShe)
630 m Fast food

What they offer

10.0
Exceptional

"Excellent location, fast internet"

kelvin

|

February 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1101)Booking.com Reviews (1988)
8.6
/
10
Cleanliness8.8
Facilities8.6
Location9.0
Room comfort and quality8.5
Service8.5
Value for money8.2
Provided by verified guests of Agoda
All languages
All guests (1101)
All room types
Showing 693 verified guest comments
12345
8.4
Excellent
Ana from Macau
Couple
Room
Stayed 2 nights in December 2018
Very good hotel”
I use this hotel often when i go to Guangzhou and I was never disappointed. The only thing that is not so good is the organization at breakfast time: no staff to show us to the table, very crowded and confuse, cold coffee... This should be revised. But he breakfast choice is good. The staff as a good English evel in general, which helps when you don't speak Chinese.
Reviewed December 11, 2018
8.4
Excellent
maggie from Hong Kong
Couple
1 King Bed Executive Suite Non-Smoking
Stayed 1 night in September 2018
excellent hotel in Guangzhou”
The hotel is really nice, but booking through Agoda was confusing me. I paid additional for the unique executive suite, expected the rate included the usage of the club lounge, but it wasn't. And the room size of the Executive suite is relatively smaller than Garden suite. I will still book this hotel again as it is great. but not the Executive floor next time.
Reviewed September 04, 2018
8.0
Excellent
Mun from Singapore
Couple
2 Single Beds Premier Non-Smoking
Stayed 1 night in November 2018
Can be better ”
Room is clean, location is great . Check in and check out very slow , needs to improve .
Reviewed November 21, 2018
7.2
Very good
Pualin from Hong Kong
Business traveler
1 King Bed Premier Non-Smoking
Stayed 1 night in October 2018
Great customer focused staff, made a big difference”
Negative: I did arrive late evening, and there was a queue of 5 people ahead of me at that were not able to check in because the hotel was overbooked. All the guest were angry and upset as you can imagine as everyone had confirmed reservations including me. Very bad experience. Positive: I'd like, however, to point out 2 excellent staff: the duty manager from the front desk (i'm afraid i cannot recall his name), and especially Brian Ding, the Guest Experience Manager, who both did try their best to help and finally got me a room after nearly 2 hours wait. The customer service attitude of both these two individuals did save the day and helped to counter the bad experience I had. A big thank you to the front desk manager and Brian.
Reviewed October 28, 2018
10.0
Exceptional
Eric from United States
Solo traveler
1 King Bed Premier Non-Smoking
Stayed 1 night in June 2018
Great location, great hotel”
The hotel was great. The lobby and rooms were fantastic. The staff was very helpful and spoke English very well. Even the young ladies at the coffee shop spoke English well.. The morning breakfast buffet was a great way to start the day with Chinese, Japanese, Western and Middle Eastern options. I liked the noodle station the most. You can't beat the location with the metro right outside and the bus to Hong Kong takes off from the parking lot. Plenty of restaurants around the hotel too. I would definitely stay here again if I am in Guangzhou.
Reviewed June 06, 2018
9.6
Exceptional
Shau from Malaysia
Couple
Premier King Room
Stayed 2 nights in April 2018
Excellent”
Have our stay here for carton fair, have bus transfer to canton fair. The exterior of building just normal but inside is Elegant! Staffs is friendly. The breakfast is tasty and have many variety. The room is small but clean and tidy with open bath tub. Good location in town center.
Reviewed April 29, 2018
9.6
Exceptional
HARNEET from India
Business traveler
Premier King Room
Stayed 4 nights in April 2018
A very relaxing trip”
No doubt a very good hotel. staff has been very good all the times. Just that a little maintainance is required in the rooms as they are detoriating a little bit. Common washrroms were dirty. You should put in LED tv’s in the rooms and should show some Indian channels as well.
Reviewed April 09, 2018
7.6
Very good
Choon from Singapore
Business traveler
2 Single Beds Premier Non-Smoking
Stayed 2 nights in July 2018
Very good”
Very good hotel in a nice, accessible location with great food and shopping options. Staff was courteous and multinational and friendly. Room is a little small and crammed though with a bathtub in the living area which I find rather weird.
Reviewed August 25, 2018
8.0
Excellent
Tan from Macau
Solo traveler
1 King Bed Premier Suite Non-Smoking
Stayed 2 nights in November 2018
Location is super convenient ”
However the service is still need to be improved
Reviewed November 04, 2018
9.2
Exceptional
Farzad from India
Business traveler
2 Single Beds Premier Non-Smoking
Stayed 4 nights in October 2018
Excellent Customer Service”
Excellent service. Gives a tough competition to Venetian Macau in this regard.
Reviewed November 04, 2018
9.2
Exceptional
Meltem from Turkey
Business traveler
Executive Suite King Bed
Stayed 3 nights in November 2017
Exceptional”
this time we tried the executive rooms and I wish they had an executive room with the lounge on the same floor. it is so inconvenient to go to the 4th floor for the lounge since the hotel is extremely busy. Don't like waiting for checking in and checking out that long also the lobby doesn't have a place to sit down...
Reviewed November 24, 2017
9.2
Exceptional
Meltem from Turkey
Business traveler
Premier Suite King
Stayed 3 nights in October 2017
very good hotel ”
comfortable rooms, nice lobby lounge area, helpful staff, I love the hotel very much but only one complaint is their breakfast; it used to be a high standard one and I used to enjoy it but last 2 times, it is quite simple and not good, I wish they can hold the standard they used to have.
Reviewed October 21, 2017
9.2
Exceptional
Meltem from Turkey
Business traveler
Premier King Room
Stayed 2 nights in April 2017
nice hotel to stay in”
Always prefer to stay in garden hotel.. its clean, renovated rooms, nice breakfast and used to have a very nice lounge bar in the entrance but nowadays the place is rather annoying... As a hotel guest, I do not like to have limitations or quotes on my consumption while I am zipping my drink and enjoying the moment.. The service ppl are poor in the bar and also now they have this new! policy that every time, have to spend 300rmb or above or can not sit there... the money is not the issue but the policy is cheap and ugly. This will affect me not booking garden hotel next time since my guests complained about it.
Reviewed April 21, 2017
10.0
Exceptional
ridwan from Indonesia
Business traveler
Executive Suite King Bed
Stayed 4 nights in October 2016
Great stay for 2nd time”
We stayed for the 2nd time at garden hotel for canton fair. Usually local hotel is crappy in service even though they put 5 star hotels. But, Garden 5 star hotels equal to Sofitel Hotel. GREAT. The room are spacious, the lighting is great and water pressure is fantastic too. Also, the cleanliness are great. we try some restaurants in the hotel such as the 30th floor and Japanese restaurant on 2nd floors. The Japanese restaurant are great and must try when you are staying here. reasonable prices and great portion and most important: great taste. During canton fair, they provide hotel-fair shuttle and they were really nice too in providing sandwich and water before boarding the bus... nice attention to customers.. also, when we are boarding back from the fair, we are given water too... nice touch. Also, do not forget to utilize the canton fair promotion of buying RMB1000 credit for just RMB500. Great value..
Reviewed October 21, 2016
8.8
Excellent
Meltem from Turkey
Business traveler
Premier King Room
Stayed 2 nights in September 2016
the hotel service is getting bad...”
I always stay in garden hotel when i stay in guangzhou and the new rooms are really nice, comfortable and chic... But hotel lobby bar turned to a disaster. I am in the lobby bar ordering some drinks and being warned that i have a minimum charge to pay?? this is a 5 star hotel and treating me like a broke teenager . After that incident i did not go to the lobby bar again, i went out and drank outside and this is a very big no no no for me, i might change my hotel for guangzhou.
Reviewed September 30, 2016
10.0
Exceptional
ABDULLAH from Saudi Arabia
Business traveler
Premier King Room
Stayed 4 nights in July 2016
Class. ”
Was recommended by friend...love everything about the hotel.. Start from the reception.. To the guest service center. Room are spacious clean and comfy... For me it was nice stay..and for sure I will comeback again.. Abdullah MANSOOR 26-31 July
Reviewed August 03, 2016
8.8
Excellent
Gabrielle from New Zealand
Business traveler
Premier Suite King
Stayed 2 nights in May 2016
Quality, location, luxury. Awesome massage!”
I had to wait so long for check in because the staff was not knowledgeable about APEC card. Finally the duty manager stepped in and everything got solved in a blink - very nice. They ran out of non-smoking room so gave me a free upgrade to premier suite which suited me fine. Very nice, spacious and luxurious room with separate lounge. Location is so convenient for everything. Breakfast was only so so. Definitely coming back!
Reviewed July 28, 2016
10.0
Exceptional
Monica from Philippines
Business traveler
Premier King Room
Stayed 3 nights in May 2016
Perfect Package”
The Garden Hotel exceeded my expectations. I will definitely stay here again. There's a Metro station in front, restaurants and malls nearby, a supermarket and more mall within walking distance. Staff is courteous and very helpful.
Reviewed May 26, 2016
10.0
Exceptional
raed from Australia
Business traveler
Premier King Room
Stayed 2 nights in May 2016
Thanks for front office manager jacky su”
They have the best manger I ever met... He's name is jacky Su.... He will help you with everything you need. And he offer me free transportation to the train station with a luxury car for free.. Thanks for everything I will be back inshallah
Reviewed May 23, 2016
10.0
Exceptional
Mohammed from Saudi Arabia
Couple
Premier King Room
Stayed 1 night in June 2015
The best hotel in Guangzhou ”
Location, price, and room quality
This is the best hotel I stayed in during my China trip and one of the best I've been in in southeast Asia. The lobby is nice and the rooms are better and the staff were very hospitable which was a change from what we've experienced in other hotels in the city. Highly recommended and will be the only hotel I'll stay-in in future trips.
Reviewed November 16, 2015
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  • Exceptional location
  • China Plaza
  • Taojin Subway Station is within 0.11 km