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![Swimming pool [outdoor], The Garden Hotel in Guangzhou](http://pix10.agoda.net/hotelImages/6193945/0/f77fd3edac61ca0ad4bc1a5371a8ce7b.jpg?ca=9&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], The Garden Hotel in Guangzhou")
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9.0
Exceptional
9,385 reviews
9,385 reviews
"I love the design of the rooms (not to mention they are big and clean)."
"Clean comfortable bed ."
"The location of the hotel is well situated near a Subway station."
"Ambiance terrific, breakfast variety excellent."
"Easy to find different kinds of restaurants, near the subway station and very good reception!"
9.0
Exceptional
Location rating score
The Garden Hotel
Located in heart of Guangzhou
Check-in [24-hour]
Airport transfer
Excellent breakfast
120 meters to public transportation
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming pool [outdoor]
Fitness center
Check-in/out [express]
Luggage storage
5 travelers have booked today.
| Value for money | 8.2 |
| Distance to city center | 0 km |
| Location rating | 9.0 |
| Nearest airport | Foshan Shadi Airport (FUO) |
| Distance to airport | 22.9 km |
What sort of non-water sports and outdoor activities are readily available at The Garden Hotel?
The Garden Hotel includes non-water sport and outdoor activities such as tennis courts for you to take joy in.
What are the property's policies for children's bedding at The Garden Hotel?
The Garden Hotel's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does The Garden Hotel have?
The Garden Hotel has a total of 30 floors.
How many rooms does The Garden Hotel have?
The Garden Hotel has a total of 828 rooms.
At what time of the year is The Garden Hotel most popular?
The Garden Hotel's most popular month where verified tourists have stayed the most is in February.
What was the average room rate for The Garden Hotel been in the past month?
The average room rate for The Garden Hotel in the past month is 1059.56 CNY, compared to city's average of 486.73 CNY.
What payment cards are supported at The Garden Hotel?
The Garden Hotel supports up to 5, with payment card selections including UnionPay, MasterCard, American Express, and Visa.
What is the average rating that verified Families with older children have given to The Garden Hotel?
Past families with older children that have stayed at this property have given The Garden Hotel an average rating of 8.5. You can check out more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to The Garden Hotel?
Past group travelers that have stayed at this property have given The Garden Hotel an average rating of 8.3. You can check out more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about The Garden Hotel?
Verified local visitors that have stayed at this property have given The Garden Hotel an average rating of 8.8. You can look up on more in depth customer ratings, and feedback for this property down in the review section.
What is the nearest train, metro, or bus station to The Garden Hotel?
The nearest train, metro, or bus station is Luoxi Subway Station, 10336.25 m away from The Garden Hotel.
10
"I love the design of the rooms (not to mention they are big and clean)."
Paul
|
February 20, 2022
10
"Clean comfortable bed ."
ABDULHAFIZ
|
December 9, 2021
10
"The location of the hotel is well situated near a Subway station."
MINGWEI
|
June 14, 2023
The Garden Hotel
Get the most from an urban escape in Guangzhou when you book a room at The Garden Hotel. Located right in the city center, The Garden Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Guangzhou that most travelers never see, with a stay at The Garden Hotel -- located only 5.0 km from Canton Tower.
At The Garden Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Guangzhou even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Garden Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service and daily housekeeping let you get the most out of your room time.
All rooms at The Garden Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at The Garden Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, The Garden Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the salon, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court and squash court.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
Around the property
The Garden Hotel is the perfect spot to explore Guangzhou's fascinating cultural sights and attractions. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Shamian Island located 5.2 km away. Acquire some cultural knowledge with a day at Chen Clan Ancestral Hall-Folk Craft Museum located 4.2 km away, where you can see famous works by local artists.
Reasons to stay here
Facilities at this hotel are rated higher than 97% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
8.6
Breakfast
37 mentions
Housekeeping
30 mentions
Food & Dining
19 mentions
Internet
12 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In compliance with policies issued by local government, the property will not provide disposable amenities to guests.
Please be informed that that the Swimming pool will be closed from July 17, 2023 to August 31, 2023 for upgrading and maintenance.
The gym is open, opening hours: 24 hours
Sauna service is open, opening hours: from 07:00am to 09:00pm.
Thank you all for your support and cooperation.
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/8171/-1/6587c05d2040ebdaaa1ed49c46a75793.jpg?ca=21&ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/8171/-1/94ce5b16c5d074c24482424f69885c58.jpg?ca=21&ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6193945/0/f77fd3edac61ca0ad4bc1a5371a8ce7b.jpg?ca=9&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/8171/-1/447d19b871de6c4a008329e6e1eb32fc.jpg?ca=21&ce=0&s=512x384)
120 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Guangzhou
Relaxing stay”
Excellent hotel. I always choose this hotel when I go to Guangzhou. Beautiful lobby, and the large garden in the back of the hotel is a little oasis in the big city. I love the design of the rooms (not to mention they are big and clean). The sauna and cold bathtub in the fitness center help me sleep so soundly at the end of the day. The staff are always so helpful--a special thanks to Gina and Jay for an easy check-in and assistance throughout our stay. We were traveling with an infant child and the hotel was very helpful and accommodating--they were able to setup a baby cot in the room for us. The hotel is very family friendly but doesn't sacrifice its elegance.
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Dear guest, Thank you for sharing your recent stay experience with us in Guangzhou. With a mission to provide perfect customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation from the hotel environment, rooms facilities arrangement and staff service from staff Gina and Jay. Your feedback has been shared with the team to continue to inspire and motivate us to deliver more exceptional service to other guests, Thank you once again for your stay and look forward for your next visit with us whenever your travel needs bring you back to Guangzhou. Yours Sincerely Jay Lee Senior Guest Service Manager
Wonderful hotel ”
One of the best 5 stars hotel in Guangzhou . Very good location. Clean comfortable bed .big room many restaurants inside helpful staff . Special thanks to Catherine in front disk for her kindness Definitely I would stay her for my next trip
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay experience at our hotel, and appreciate for your nomination of Front Desk Katherine with her excellent job! We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
Best ”
Best location, nice room and affordable price per night with mall infront. Thank you garden hotel!
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the staff service during the stay. We will keep providing the qualified product and service. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon. Yours Sincerely Jay Lee Senior Guest Service Manager
Friendly English speaking staff”
Jessica helped us check in at the front desk. She was very helpful and her English was perfect. Beautiful hotel and great facilities. Lounge is worth checking out for cocktails under a waterfall
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel, especially Front Desk Jessica did great service on your accommodation. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
Superb hotel and service”
Every part of my stay was excellent. By far the best hotel I've stayed in. Outstanding in every way.
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
Great! ★ ★ ★ ★ ★”
Nothing to complain there; nice stuff & proper service, grate room, fine location — definitely will stay again! Thank You, the Garden Team
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Dear guest, Thank you for sharing your stay experience with us in Guangzhou. With a mission to provide perfect customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation during your stay Your feedback has been shared with the team to continue to inspire and motivate us to deliver more exceptional service to other guests. Thank you once again for your stay and look forward for your next visit with us whenever your travel needs bring you back to Guangzhou. Yours Sincerely Jay Lee Senior Guest Service Manager
Best hotel that I've ever been. ”
Amazing staff. Big room with all the facilities. Super soft bed. Food really nice. 100% recommended to anyone.
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
Perfect”
Everything was perfect. The staff there are super friendly and they even upgraded our room to a new suite!
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
Great Value for Money”
Garden Hotel's rooms are great, facilities and location amazing.
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
good hotel”
good hotel for doing business in guangzhou
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Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours Sincerely Jay Lee Senior Guest Service Manager
good experience ”
It was good
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Dear Khushbu, Thank you for taking the time out to review your recent stay with us! Your comments are much appreciated and will be shared with our team. We look forward to welcoming you back to Garden Hotel for your future trips to Guangzhou! Regards, Garden Hotel
Above average”
Staff need to have better communication between different departments. The bath tub is only good for young and healthy person! I was glad that my mom did not stay with me here!
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Dear Shirley, Thank you for taking the time out to review your recent stay with us! Your comments are much appreciated and will be shared with our team. I'm terribly sorry to hear that we weren't able to extend the level of service expected to you, please rest assured that we will look into this. We look forward to welcoming you back to Garden Hotel for your future trips to Guangzhou! Regards, Garden Hotel
Brilliant hotel -Excellent service ”
This is my first visit to the Garden Hotel for business. I have been to Guangzhou many times and usually stay at another hotel. I visited to provide feedback to parents whose children are studying in Australia. The staff were friendly and courteous and could not do enough for me. The meeting room was clean and quiet for me to talk to the parents. The executive floor staff showed all of the parents to the meeting room and kept everything running like clockwork. The food in the restaurants and breakfast were fresh and beautifully prepared and presented. The rooms were well appointed with everything required by business travellers. I will now always return to the Garden Hotel.
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Great stay for 2nd time”
We stayed for the 2nd time at garden hotel for canton fair. Usually local hotel is crappy in service even though they put 5 star hotels. But, Garden 5 star hotels equal to Sofitel Hotel. GREAT. The room are spacious, the lighting is great and water pressure is fantastic too. Also, the cleanliness are great. we try some restaurants in the hotel such as the 30th floor and Japanese restaurant on 2nd floors. The Japanese restaurant are great and must try when you are staying here. reasonable prices and great portion and most important: great taste. During canton fair, they provide hotel-fair shuttle and they were really nice too in providing sandwich and water before boarding the bus... nice attention to customers.. also, when we are boarding back from the fair, we are given water too... nice touch. Also, do not forget to utilize the canton fair promotion of buying RMB1000 credit for just RMB500. Great value..
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Stay at The Garden Hotel Guangzhou”
I enjoyed staying in The Garden Hotel as I booked the hotel online through the Agoda website. As soon as I enter the hotel, I was amazed to its interior lobby. I sent to the hotel an Email a day earlier than our arrival so they can pick us from the airport, and they responded immediately, and a car was waiting for us at the Guangzhou Airport, and the hotel staff collected me & my wife. Later, I found they charged us almost two & half times for the hotel pick up than the normal charges.
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the hotel service is getting bad...”
I always stay in garden hotel when i stay in guangzhou and the new rooms are really nice, comfortable and chic... But hotel lobby bar turned to a disaster. I am in the lobby bar ordering some drinks and being warned that i have a minimum charge to pay?? this is a 5 star hotel and treating me like a broke teenager . After that incident i did not go to the lobby bar again, i went out and drank outside and this is a very big no no no for me, i might change my hotel for guangzhou.
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nice hotel to stay in”
Always prefer to stay in garden hotel.. its clean, renovated rooms, nice breakfast and used to have a very nice lounge bar in the entrance but nowadays the place is rather annoying... As a hotel guest, I do not like to have limitations or quotes on my consumption while I am zipping my drink and enjoying the moment.. The service ppl are poor in the bar and also now they have this new! policy that every time, have to spend 300rmb or above or can not sit there... the money is not the issue but the policy is cheap and ugly. This will affect me not booking garden hotel next time since my guests complained about it.
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Hotel is beautiful. Entrance everything grand style. But cleaning staff are terrible.”
Double the price of Asia hotel. Which for most will tick all the boxes. Asia hotel is placed closer to the bigger restaurants which are halaal. Garden hotel Is really good also outside the back left of the hotel (the quick exit) are halaal 7/11 store and halaal food. The only thing that spoilt it for me was the cleaning staff. They used the same cleaning towel in the room to 1)clean the toilet and shower. (Spread germs) 2)clean your basin with the same towel and wait for it...... Use the same drying towel to clean your dishes. We stayed back in the hotel to watch how they clean and witnessed this first hand. Utterly disgusted about the cleanliness. They don't mop the floors nor did they vacuum and we were there for 5 days only happened when my wife remained behind to call the staff to clean and do everything where she witnessed above. Apart from that hotel is great. Please review your cleaning policy
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Best hotel in Guangzhou ”
Every year my family and me go to Guangzhou staying in Garden hotel. We always had good time in there. I like the waterfall and garden and structures of the building and very professional staff ‘s service. I am happy to recommend it to my friends.
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Great location, great hotel”
The hotel was great. The lobby and rooms were fantastic. The staff was very helpful and spoke English very well. Even the young ladies at the coffee shop spoke English well.. The morning breakfast buffet was a great way to start the day with Chinese, Japanese, Western and Middle Eastern options. I liked the noodle station the most. You can't beat the location with the metro right outside and the bus to Hong Kong takes off from the parking lot. Plenty of restaurants around the hotel too. I would definitely stay here again if I am in Guangzhou.
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