This property is in high demand!
17 travelers have booked today.
St. Giles Gardens Hotel Kuala Lumpur combines luxury and convenience with a rooftop infinity pool overlooking the city. Its prime location offers direct access to Gardens Mall and Mid Valley Megamall, ideal for exploring the city's vibrant energy. Located in the vibrant Mid Valley area, this hotel offers easy access to top shopping, dining, and cultural spots. Relax at the rooftop pool, enjoy drinks at the lively bar, or join guided city tours. Rooms include air conditioning, free WiFi, and select options with balconies and stunning views. Nearby landmarks include Mid Valley Megamall and Thean Hou Temple, ensuring two travelers are well-connected to Kuala Lumpur's attractions. Perfect for shopping or sightseeing, it’s an ideal base for urban exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
190 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Free Wi-Fi
Pool with view
Car park
Front desk [24-hour]
Fitness center
Restaurant
Bar
Airport transfer
17 travelers have booked today.
Based on 20,508 verified reviews
9.2
8.6
8.5
8.4
8.3
8.2
Location rating score
Value for money | 8.3 |
Distance to city center | 15 km |
Location rating | 9.2 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 13.6 km |
What type of restaurant cuisines are offered at St. Giles Gardens Kuala Lumpur?
Start off your day with St. Giles Gardens Kuala Lumpur's available cuisine and dining options which includes a variety of options such as Western cuisine, Buffet in restaurant,and International cuisine for you to choose from.
Does St. Giles Gardens Kuala Lumpur have a fitness center?
St. Giles Gardens Kuala Lumpur offers free fitness center that is ideally located at the tip of your finger, making it possible for you to get your daily exercise routine in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
How many rooms does St. Giles Gardens Kuala Lumpur have?
St. Giles Gardens Kuala Lumpur has a total of 550 rooms.
In which languages can St. Giles Gardens Kuala Lumpur's staff members communicate?
St. Giles Gardens Kuala Lumpur can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the verified guest review consensus about St. Giles Gardens Kuala Lumpur's view?
67.0% of our verified guest ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for St. Giles Gardens Kuala Lumpur down in the review section.
What is the verified guest review consensus about St. Giles Gardens Kuala Lumpur's food?
71.0% of our verified visitor evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for St. Giles Gardens Kuala Lumpur down in the review.
What is the verified guest review consensus about St. Giles Gardens Kuala Lumpur's pet services?
73.0% of our verified visitor ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for St. Giles Gardens Kuala Lumpur down in the review section.
What is the average rating that verified Couples' have given to St. Giles Gardens Kuala Lumpur?
Past couple travelers that have stayed at this property have given St. Giles Gardens Kuala Lumpur an average rating of 8.5. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Can special events be hosted at St. Giles Gardens Kuala Lumpur?
This property has an indoor venue for your special event. Big events and gatherings like weddings can be organized at St. Giles Gardens Kuala Lumpur. Services for in-house planning are made available to help your event go smoothly.
What is the closest airport to St. Giles Gardens Kuala Lumpur?
The closest airport to St. Giles Gardens Kuala Lumpur is Sultan Abdul Aziz Shah Airport, 14.0 km away.
Experience Luxury at St. Giles Gardens Hotel Kuala Lumpur
Nestled in the vibrant heart of Kuala Lumpur, St. Giles Gardens Hotel stands as a beacon of luxury and comfort. Built in 2008, this exquisite 5-star hotel boasts a prime location just 15 kilometers from the bustling city center, making it an ideal retreat for both leisure and business travelers. With a commitment to exceptional service and an array of amenities, guests can indulge in a serene escape while remaining conveniently close to the city's attractions.
Check-in at St. Giles Gardens Hotel begins at 2:00 PM, allowing you to settle in and unwind after your journey. The hotel features an impressive 550 well-appointed rooms, each designed to provide a tranquil haven amidst the energy of Kuala Lumpur. Families will appreciate the hotel's child-friendly policy, which allows children aged 2 to 12 to stay free of charge, ensuring that your loved ones can enjoy a memorable getaway without added costs. With a check-out time of 12:00 PM, you can savor every moment of your stay, making the most of your luxurious experience.
Unwind and Indulge: Entertainment Facilities at St. Giles Gardens Hotel Kuala Lumpur
At St. Giles Gardens Hotel Kuala Lumpur, guests are invited to explore a delightful array of entertainment facilities that elevate their stay to a new level of enjoyment. The hotel features a vibrant bar, where you can unwind after a day of exploring the bustling city. Sip on expertly crafted cocktails or choose from a selection of fine wines and local brews as you relax in the chic ambiance. Whether you're catching up with friends or enjoying a quiet evening, the bar provides the perfect setting to unwind and socialize.
For those who enjoy a bit of retail therapy, the hotel is conveniently located near a variety of shops, offering everything from unique souvenirs to stylish apparel. Strolling through these shops not only allows guests to indulge in some shopping but also to experience the local culture and craftsmanship of Kuala Lumpur. Additionally, the hotel boasts beautifully landscaped gardens, providing a serene escape from the urban hustle. Take a leisurely stroll amidst lush greenery, or find a cozy spot to read a book and soak in the tranquil atmosphere. With these entertainment facilities, St. Giles Gardens Hotel ensures that every guest experiences both relaxation and excitement during their stay.
Unwind and Energize: Sports Facilities at St. Giles Gardens Hotel Kuala Lumpur
At St. Giles Gardens Hotel Kuala Lumpur, guests can immerse themselves in a world of wellness and recreation, thanks to the hotel's impressive sports facilities. The state-of-the-art fitness center is designed to cater to both seasoned athletes and casual gym-goers alike. With a wide array of modern equipment, including cardio machines, free weights, and resistance training tools, visitors can maintain their fitness routines while enjoying the vibrant atmosphere of Kuala Lumpur. Plus, the free access to the fitness center ensures that every guest can prioritize their health without any added expense.
After an invigorating workout, guests can take a refreshing dip in the outdoor pool, surrounded by lush greenery that creates a serene oasis amidst the urban hustle. The pool area is perfect for relaxation, allowing you to soak up the sun or enjoy a leisurely swim. For those seeking a more social experience, the poolside bar offers a delightful selection of beverages and light snacks, making it an ideal spot to unwind with friends or family. Whether you’re looking to break a sweat or simply relax, St. Giles Gardens Hotel Kuala Lumpur provides the perfect balance of fitness and leisure.
Convenience Facilities at St. Giles Gardens Hotel Kuala Lumpur
At St. Giles Gardens Hotel Kuala Lumpur, convenience meets comfort with an array of thoughtful facilities designed to enhance your stay. Guests can indulge in the ease of 24-hour room service, allowing you to savor delectable meals from the comfort of your room at any hour. For those in need of freshening up their travel attire, the hotel offers efficient laundry and dry cleaning services, ensuring you look your best for every occasion. Additionally, daily housekeeping guarantees your room remains a pristine sanctuary throughout your stay, while luggage storage provides peace of mind as you explore the vibrant city of Kuala Lumpur.
Safety is paramount at St. Giles Gardens, with safety deposit boxes available for your valuables, allowing you to enjoy your adventures without worry. The dedicated concierge is always on hand to assist with any inquiries or arrangements, from booking local tours to securing transportation. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to share your experiences or catch up on work. Whether you’re seeking a designated smoking area or the exclusive access to the executive lounge for some quiet time, every convenience is thoughtfully provided to ensure a seamless and enjoyable stay.
Effortless Transport Facilities at St. Giles Gardens Hotel Kuala Lumpur
At St. Giles Gardens Hotel Kuala Lumpur, your journey begins with ease, thanks to an array of exceptional transport facilities designed to cater to every traveler's needs. The hotel offers convenient airport transfer services, ensuring a seamless transition from the bustling airport to the tranquil comfort of your accommodation. Whether you're arriving or departing, this service allows you to relax and enjoy the stunning views of Kuala Lumpur without the hassle of navigating public transport.
For those looking to explore the vibrant city, the hotel provides a comprehensive car hire service, allowing you the freedom to discover Kuala Lumpur at your own pace. Additionally, the valet parking and self-parking options ensure that you can securely park your vehicle onsite, with car park charges applied for your convenience. If you prefer to leave the driving to someone else, the taxi service is readily available, along with ticket services for local attractions and tours, making it easy to plan your adventures. St. Giles Gardens Hotel Kuala Lumpur truly prioritizes your travel experience, ensuring that every aspect of your journey is as smooth and enjoyable as possible.
Luxurious Comfort at St. Giles Gardens Hotel Kuala Lumpur
Experience the epitome of comfort and convenience in the well-appointed rooms of St. Giles Gardens Hotel Kuala Lumpur. Each room is equipped with air conditioning to ensure a refreshing atmosphere, allowing you to unwind in style. Enjoy the luxury of plush bathrobes awaiting you after a long day of exploration, and catch up on the latest news with a complimentary daily newspaper. For your entertainment, indulge in a selection of in-house movies or relax with your favorite shows on the television featuring satellite/cable channels.
The spacious rooms also feature a separate living room, perfect for lounging or entertaining guests. Step out onto your own private balcony or terrace to enjoy the vibrant city views and fresh air. Guests can take advantage of the well-stocked mini bar and refrigerator for refreshments, while coffee and tea makers provide a cozy way to start your day. Each room is thoughtfully equipped with a hair dryer, complimentary bottled water, and luxurious toiletries, ensuring that every detail is taken care of. Blackout curtains and plush towels complete the experience, making your stay at St. Giles Gardens Hotel a truly indulgent retreat.
Culinary Delights at St. Giles Gardens Hotel Kuala Lumpur
At St. Giles Gardens Hotel Kuala Lumpur, dining is an experience that caters to every palate and craving, ensuring that guests are never far from a delicious meal. The hotel's restaurant offers a delightful array of culinary options, featuring a sumptuous breakfast buffet that showcases both local and international flavors. Guests can indulge in a continental breakfast that is perfect for those looking to start their day with a light yet satisfying meal, setting the tone for a day of exploration in the vibrant city of Kuala Lumpur.
For those who prefer the comfort of their own room, the 24-hour room service is just a phone call away, providing a convenient solution for late-night cravings or leisurely meals in the privacy of your accommodation. The cozy coffee shop invites guests to unwind with a freshly brewed cup of coffee or tea, making it an ideal spot for casual meetings or quiet moments of relaxation. Additionally, the shared kitchen offers a unique opportunity for guests to whip up their own culinary creations, fostering a sense of community and connection among travelers. With daily housekeeping ensuring that every dining experience is accompanied by impeccable service, St. Giles Gardens Hotel Kuala Lumpur truly elevates the art of dining.
Explore Luxurious Room Offerings at St. Giles Gardens Hotel Kuala Lumpur
At St. Giles Gardens Hotel Kuala Lumpur, guests are invited to indulge in a selection of beautifully designed room offerings that cater to a variety of preferences and needs. The Hotel Wing Deluxe Double Room, spanning 38 square meters, features a sumptuous King Bed that promises restful nights and rejuvenating mornings. For those seeking more space, the Premier King Room, with its 40 square meters, offers a similar luxurious King Bed, perfect for couples or solo travelers looking for a touch of elegance.
For families or groups, the One Bedroom Residence and Two Bedroom Residence provide expansive living areas, with the former boasting 79 square meters and a plush King Bed, while the latter offers an impressive 130 square meters, featuring a King Bed and two Single Beds. Each room type is thoughtfully designed to ensure comfort and style, making your stay in Kuala Lumpur truly memorable. By booking your stay through Agoda, you can enjoy the best prices available, along with a hassle-free experience that allows you to secure your ideal room effortlessly.
Explore the Vibrant Mid Valley and Bangsar: A Hub of Culture and Commerce
Nestled in the heart of Kuala Lumpur, the Mid Valley and Bangsar area is a dynamic fusion of modernity and tradition, making it a must-visit destination for travelers seeking a taste of local culture and urban sophistication. Mid Valley Megamall, one of the largest shopping complexes in Southeast Asia, offers an unparalleled retail experience with over 400 stores, ranging from high-end fashion brands to quirky local boutiques. After a day of shopping, indulge in a culinary journey at the mall's diverse dining options, featuring everything from Malaysian street food to international cuisine, ensuring that every palate is catered for.
Just a stone's throw away, Bangsar exudes a trendy and laid-back atmosphere, known for its vibrant nightlife and eclectic dining scene. This upscale neighborhood is dotted with charming cafes, chic restaurants, and lively bars, making it the perfect spot for an evening out. Stroll through the streets and discover hidden gems, such as artisanal coffee shops and boutique galleries showcasing local art. On weekends, the Bangsar Sunday Market comes alive with stalls offering fresh produce, handmade crafts, and delicious street food, providing a delightful glimpse into the local lifestyle. Whether you're shopping, dining, or exploring, Mid Valley and Bangsar promise an enriching experience that captures the essence of Kuala Lumpur's urban charm.
Getting to St. Giles Gardens Hotel Kuala Lumpur from Nearby Airports
Traveling to St. Giles Gardens Hotel Kuala Lumpur is a breeze, thanks to its convenient location and the accessibility provided by nearby airports. The primary gateway to the city is Kuala Lumpur International Airport (KLIA), situated approximately 55 kilometers from the hotel. Upon landing, you have several options to reach your destination. The most comfortable choice is to take a taxi or a private car service, which can be booked in advance or found at the airport's designated taxi stands. The journey will take around 45 minutes to an hour, depending on traffic, allowing you to soak in the sights of Kuala Lumpur as you make your way to this elegant hotel nestled in the vibrant Mid Valley area.
Alternatively, if you prefer public transport, you can hop onto the KLIA Ekspres train service, which whisks you directly to Kuala Lumpur Sentral Station in just 28 minutes. From there, you can easily catch a taxi or use a ride-hailing app for the short 10-minute ride to St. Giles Gardens Hotel. This option not only offers a quick and efficient journey but also gives you a taste of the local transport system. For those arriving at Subang Skypark Airport, located closer to the city, you can opt for a taxi or a ride-hailing service, which will take about 30 minutes to reach the hotel. Regardless of which airport you arrive at, the journey to St. Giles Gardens Hotel is straightforward, ensuring a smooth start to your stay in Kuala Lumpur.
Explore the Vibrant Surroundings of St. Giles Gardens Hotel Kuala Lumpur
Nestled in the heart of Kuala Lumpur, St. Giles Gardens Hotel offers easy access to a plethora of captivating landmarks and attractions that showcase the rich cultural tapestry of Malaysia. Just a short drive away, you will find the stunning Thean Hou Temple, an architectural marvel that stands as one of the largest and most revered temples in Southeast Asia. With its intricate designs and vibrant colors, this temple offers visitors a serene escape and a glimpse into the spiritual heritage of the region. The panoramic views from its elevated position provide the perfect backdrop for memorable photographs.
For those seeking a blend of leisure and entertainment, the nearby Desa Water Theme Park is a fantastic destination for family fun, featuring exhilarating water slides and relaxing pools that promise a day of joy. Additionally, the Bangsar Sports Complex offers a range of sporting facilities to keep active guests entertained. If you're in the mood for a cinematic experience, Golden Screen Cinemas in Mid Valley is just around the corner, showcasing the latest blockbusters in a state-of-the-art setting. Art enthusiasts will appreciate a visit to Valentine Willie Fine Art, where contemporary masterpieces await, making St. Giles Gardens Hotel an ideal base for exploring the vibrant culture and attractions of Kuala Lumpur.
Seamless Connectivity at St. Giles Gardens Hotel Kuala Lumpur
St. Giles Gardens Hotel Kuala Lumpur boasts an enviable location that offers guests unparalleled access to a variety of public transport options, making it easy to explore the vibrant city of Kuala Lumpur. The nearby KTM Train Station - Seputeh provides a convenient gateway for travelers looking to venture further afield, while the KTM Train Station - Mid Valley offers a direct route to one of the city's premier shopping and entertainment hubs. For those seeking to navigate the urban landscape with ease, the KTM Train Station - Abdullah Hukum is just a short distance away, connecting visitors to multiple destinations across the city.
In addition to the KTM stations, guests will find the Kerinchi LRT Station and Universiti LRT Station within close proximity, enhancing the hotel's accessibility to key areas of Kuala Lumpur. The Abdullah Hukum LRT Station further complements the transport network, providing seamless transfers to various parts of the city. For a more expansive reach, the Kuchai MRT Station and KTM Train Station - Pantai Dalam are also easily reachable, allowing guests to hop on and off with convenience. With such a robust public transport system at their fingertips, guests at St. Giles Gardens Hotel Kuala Lumpur can effortlessly immerse themselves in the rich culture, shopping, and dining experiences that this dynamic city has to offer.
Culinary Delights Surrounding St. Giles Gardens Hotel
The dining scene surrounding St. Giles Gardens Hotel Kuala Lumpur is a vibrant tapestry of flavors and cultures, promising an unforgettable culinary journey. Just a stone's throw away, Antipodean @ Mid Valley and Antipodean Cafe @ Bangsar serve up delicious brunches and aromatic coffees, perfect for those looking to kickstart their day. For a taste of traditional Malaysian cuisine, Mahbub Restaurant @ Bangsar offers mouthwatering dishes in a lively atmosphere. If you're in the mood for something exotic, Gajaa at 8 Royal Indian Food Restaurant tantalizes with its rich spices and authentic Indian flavors. Not to be missed, The Barn Mid Valley presents a cozy setting to enjoy a selection of fine wines paired with hearty meals. For a trendy dining experience, Knowhere Bangsar is a hotspot for innovative dishes and cocktails. Seafood lovers will delight in Ikan Bakar Jalan Bellamy (Seri Melaka), where freshly grilled fish takes center stage. For a more upscale dining experience, Alexis Bistro offers a menu filled with European classics and delectable desserts. Annalakshmi invites you to indulge in a vegetarian feast that celebrates Indian heritage, while Bakerzin is perfect for those with a sweet tooth, offering a delightful array of pastries and desserts. With such a diverse selection of restaurants nearby, guests at St. Giles Gardens Hotel are sure to find something to satisfy every palate.
Shopping Haven at Your Doorstep
St. Giles Gardens Hotel Kuala Lumpur is perfectly positioned for those who love to shop, surrounded by a vibrant array of shopping landmarks that cater to every taste and interest. Just a stone's throw away, Bangsar Village offers a delightful mix of boutique stores and trendy cafes, making it a popular spot for both locals and tourists. For a taste of nostalgia, British India is a must-visit, showcasing a unique collection of apparel and home decor inspired by the rich heritage of the subcontinent. If you're an avid reader, the MPH Bookstore branches in both Bangsar and Mid Valley are treasure troves filled with literary gems across various genres. Adventure seekers will find Dive Station and Planet Scuba perfect for all their diving needs, while book lovers can explore Silverfish Books for an eclectic range of titles. Don't miss out on the exquisite offerings at Touches de Siam, where you can discover handcrafted items that reflect the artistry of the region. Lastly, indulge in a shopping spree at The Gardens Mall, an upscale shopping destination featuring a wide selection of international and local brands, gourmet dining, and entertainment options. With such an impressive array of shopping landmarks nearby, your stay at St. Giles Gardens Hotel Kuala Lumpur promises to be a delightful blend of comfort and convenience.
Competitive Pricing at St. Giles Gardens Hotel Kuala Lumpur
St. Giles Gardens Hotel Kuala Lumpur offers an inviting range of accommodations that cater to both leisure and business travelers. With room rates averaging between $76 to $100, guests can enjoy a comfortable stay without stretching their budget. This pricing aligns perfectly with the overall average hotel room cost in Kuala Lumpur, which also falls within the same range. This equivalence not only highlights the hotel's value but also positions it as a competitive choice for those seeking quality and affordability in the vibrant heart of Malaysia's capital.
What sets St. Giles Gardens apart is the exceptional value it provides within this price bracket. Guests can expect modern amenities, elegant decor, and a convenient location that makes exploring Kuala Lumpur a breeze. Whether you're visiting for a weekend getaway or an extended business trip, the hotel’s pricing ensures that you can enjoy a memorable stay while indulging in the rich culture and attractions the city has to offer, all without exceeding your budget.
Experience Unmatched Hospitality at St. Giles Gardens Hotel Kuala Lumpur
Guests at St. Giles Gardens Hotel Kuala Lumpur consistently rave about the hotel's prime location and the exceptional service provided by its friendly staff. Many visitors have expressed their intention to return, highlighting the inviting atmosphere and cleanliness of the rooms. The combination of a wonderful location and well-maintained accommodations makes for a delightful stay that guests are eager to repeat.
The hotel’s room service has also garnered praise, with guests enjoying the convenience and quality of dining options available. Fitness enthusiasts will appreciate the excellent gym facilities that come with breathtaking views, enhancing their workout experience. With clean, spacious rooms and a staff that goes above and beyond, it's no wonder that St. Giles Gardens Hotel is a favorite among travelers seeking comfort and hospitality in the heart of Kuala Lumpur.
Exceptional Experience at St. Giles Gardens Hotel Kuala Lumpur
St. Giles Gardens Hotel Kuala Lumpur stands out as a premier destination for travelers seeking comfort and convenience in the heart of the city. With an impressive overall rating of 8.5, guests consistently praise the hotel for its exceptional value and outstanding facilities. The combination of modern amenities and thoughtful design creates an inviting atmosphere that caters to both leisure and business travelers alike. The hotel's commitment to cleanliness shines through with a remarkable score of 8.6, ensuring that every corner of the property is maintained to the highest standards for a worry-free stay.
One of the most notable features of St. Giles Gardens Hotel is its unbeatable location, boasting a stellar rating of 9.2. Nestled in the vibrant Kuala Lumpur, guests have easy access to the city's top attractions, shopping districts, and cultural experiences, making it an ideal base for exploration. Coupled with comfortable accommodations rated at 8.2, visitors can unwind after a day of adventure in a serene environment. The dedicated staff, rated at 8.5 for their performance, go above and beyond to ensure a memorable experience, providing warm hospitality that leaves a lasting impression. Whether you are traveling for business or leisure, St. Giles Gardens Hotel Kuala Lumpur promises an exceptional stay that exceeds expectations.
Excellent8.4
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Our accommodation on this visit was a very spacious 2 room plus bathroom residence! In the first room was a kitchen complete with stove, large refrigerator and sink with a filtered water tap and bar with 2 stools complemented with the necessary cutlery, crockery and pans to prepare a significant meal. No microwave is available. There was also a Lounge and TV area for relaxation. The balcony came with a pleasant view. The bedroom contains a king size bed, 2 wardrobes and drawers and a small lounge plus another TV. The bathroom has a bath, shower adjacent to the bath and a separate toilet. A wash basin and essential toiletries are also available. Service by Lobby staff including Dylan and Swindan, Reception, (Kina)and Housekeeping (John) was very good. A RM40 Big Breakfast is available at The Spread Restaurant which is open 24 hours. Service from the Hotel Food and Beverage Manager (Kenneth)and Staff (Bella, Kimi and Ahmad) was very good. An excellent Saltwater Pool and Gym are available. A very comfortable package for our 5 night stay.
Dear John, Thank you for your rating and sharing with us your positive review. We are thrilled to have your details feedback and compliments towards our associates' excellent services. Please be rest assured we will be sharing this with all our associates and at the same time, we will continue to improve to strive for better service. Looking forward to welcoming you in the near future. Yous sincerely The Management
Recommended Hotel. Staff is very friendly and helpful. The hotel is connected to the Garden Mall so it would be perfect for those ladies who like shopping. The room is spacious and clean but there is a minor complaint whereby the air-cond are not so cold. Anyhow, I will choose to stay here if I come to KL again.
Dear Irene, Thank you for your rating and positive review. We are glad to hear that you had enjoyable stay with us. Please allow us to review with our service team on the aircon feedback that you had highlighted, rest assured we will rectify it for improvement. Looking forward to welcoming you back in the near future. Best regards The Management
Everything about this hotel is good and in many ways excellent. The only reason we gave a 3 stars for staff was because of a front desk hotel manager's attitude to an issue we brought up twice with the hotel. The shower drainage in our room was very poor and was tending to overflow out of the shower cubicle. It was obvious there was a blockage somewhere. The front desk manager however said there was nothing they could do about it and in fact asked us " what we wanted the hotel to do ?. There was no degree of acknowledgement of the guest's concerns, no ability to assure the guest they would look into it, no apology, no interest. We were shocked that he could actually and confidently inform us that he could do nothing about it and showed and attitude and could not caring less. It informed us that this senior staff member needed better training and understanding basic customer service.
Dear Villy, Thank you for taking the time to provide your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the shower drainage issue and for the unsatisfactory response from our front desk manager. Please be assured that your concerns have been taken seriously and will be addressed promptly with our team to prevent future occurrences. We appreciate your kind words about our hotel's location and overall experience. Guest satisfaction is our top priority, and we regret that we did not meet your expectations in this instance. Your feedback is invaluable to us as we continuously strive to improve our service and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay. Best regards, The Management
A perfect facility for the location, service and the cleanliness. Recently refurbished. Residence staff was great on their prompt services. The residence is perfect for family stay. Very Good experience.
Dear Yoosuf, Thank you for your rating and positive review. We are glad to hear you have enjoyable stay and we had overall met your expectation. Looking forward to welcoming you back in the near future. Best regards The Management
190 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Perfect”
Our stay at St. Giles Boulevard Hotel in Mid Valley was fantastic. The hotel offers everything you need for a comfortable and convenient stay in Kuala Lumpur. The location is one of its biggest strengths—directly connected to Mid Valley Megamall and The Gardens Mall, making shopping, dining, and entertainment easily accessible. The room was spacious, clean, and well-furnished with a comfortable bed, modern amenities, and a great view of the city. We appreciated the fast Wi-Fi, efficient air-conditioning, and daily housekeeping service that kept everything in top shape. The staff were professional, friendly, and always ready to help. Check-in and check-out were smooth and efficient. We also enjoyed the breakfast buffet, which had a good variety of local and international dishes. Whether you’re in KL for business or leisure, this hotel is a great choice. Everything was well-managed and exceeded our expectations. We would definitely return and recommend it to anyone looking for a relaxing and well-located stay in Kuala Lumpur.
Dear Tom, Thank you for your rating and review. We sincerely appreciated your positive feedback, and we are glad to hear you had enjoyable stay at our St. Giles Gardens Hotel back in Dec 2024. Looking forward to welcoming you back in the near future. Best regards The Management