The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 - View on map

Excellent 8.2
Based on 5692 reviews

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Excellent



based on 5692 reviews
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 7.6
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Jacques from Singapore
Families with older children
2 Bedroom Premier
Stayed 3 nights in December 2015
Short holiday in KL
Location, Clean and well kept rooms,
Was a great stay. Rooms were very comfortable and clean. Had all the amenities in the bathroom. Due to the Christmas season, it was very crowded but the check in staff was very helpful. However, the checkout staff was not very good with the checkout service. Lobby staff was very good and arrange for pour transport to airport. Good food, great location
Reviewed December 30, 2015

Sharon from Malaysia
Couples
Deluxe
Stayed 3 nights in December 2015
Good location
Location, spacious room, convenient
Excellent stay
Reviewed December 30, 2015

Tan from Singapore
Business travelers
Deluxe
Stayed 2 nights in June 2015
Great
Good
Good
Reviewed December 30, 2015

Chao from Malaysia
Families with older children
2 Bedroom Deluxe
Stayed 1 night in December 2015
Excellent overall
Location, excess to food, shopping
Great comfort
Reviewed December 30, 2015

Dayang from Malaysia
Families with young children
Deluxe
Stayed 4 nights in December 2015
Great
Cleanliness,good food and good service
Great service n friendly staff
Reviewed December 30, 2015

lim from Singapore
Families with young children
Deluxe
Stayed 1 night in September 2015
good location
shopping
nothing special. room dont look very new
Reviewed December 30, 2015

JOHNNY from Singapore
Couples
Deluxe
Stayed 1 night in December 2015
super location
Location, parking, shopping
Great and enjoying, only draw back it did not give us high floor
Reviewed December 29, 2015

boo from Malaysia
Families with young children
Deluxe
Stayed 2 nights in December 2015
St-Giles Stay
1) Great Location 2) Room is comfortable and clean 3) Decent Service
Reviewed December 29, 2015

Lee from Malaysia
Families with young children
Deluxe
Stayed 2 nights in December 2015
Moderate
Link to shopping, variety choice for breakfast,
Service not up to standard. Only able to check in at 5pm. Surprisingly can ran out of access card. Request higher floor but end up lower floor (Initial card stated 21st floor change to 13th floor). No daily newspaper just noticed when check out. WiFi service unable to use. Breakfast need to queue and also can ran out of baby chair (Time wasted). Parking inconvenience and charged, it shouldn't charge for hotel guest. No security observation!!! (anybody can follow hotel guest enter the lift-lucky nothing happen to me after I scan and press the floor no. but unfortunately did not notice this middle east guy not the hotel guest and just a visitor...long story) Overall moderate.
Reviewed December 28, 2015

HUI from Singapore
Families with older children
2 Bedroom Deluxe
Stayed 1 night in December 2015
Where is St Giles?
Location, clean and comfortable rooms
There were no clear signs to indicate where the hotel is located. The street signs only read Boulevard Hotel and The Gardens and the taxi driver never heard of St Giles. The taxi driver finally dropped us at St Giles Boulevard Hotel and from there we were re-directed to St Giles The Gardens Hotel and re-directed again to St Giles The Gardens Residences.
Reviewed December 28, 2015


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