Very good 7.3
Based on 36 reviews

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About this property

Description

Whether you're a tourist or traveling on business, The Gardens Apartments is a great choice for accommodation when visiting Brisbane. With its location just 1.5 km from the city center and 15.7 km from the airport, this 4-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by The Gardens Apartments ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy fax machine, photocopying, luggage storage, car park, family room.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers an excellent variety of recreational facilities, including outdoor pool, garden. Whatever your reason for visiting Brisbane, the The Gardens Apartments is the perfect venue for an exhilarating and exciting break away.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Things to do, ways to relax

  • Garden
  • Swimming pool [outdoor]
  • Tours

Services and conveniences

  • Concierge
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Czech
  • Spanish
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Policies

The reception hours are Monday to Friday: 8:30am - 4:30pm, Saturday: 9:00am - 11:00am, Closed Sunday and Public Holiday. If you expect to arrive outside reception opening hours, please inform The Gardens Apartments in advance for after hours check in procedures, using the contact details found on the booking confirmation.

There is a 2% charge when you pay with a Visa or Mastercard credit card and a 4% charge when you pay with an American Express credit card.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

This hotel has a strict "No Party Policy".

Car parking is available at additional charge of AUD29 a day.

The credit card used for payment at the time of booking needs to be shown upon check-in.

A credit card security deposit of 100 AUD for Studio or One-Bedroom Apartments and 200 AUD for Two-Bedroom Apartments is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.5 km
Distance to Airport: 15.7 km
Non-Smoking Rooms / Floors: yes
Number of Rooms : 10
Parking Fee (per day): 29 AUD
Room Voltage: 240
Time to Airport (Minutes): 18
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Recent customer comments

Filter by traveler type
Very good



based on 36 reviews
  • Cleanliness 7.1
  • Location 8.7
  • Room Comfort/Standard 7.2
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 5.7
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SYLVIE from New Caledonia
Family with young children
2 Bedroom Apartment
Stayed 5 nights in December 2015
Kind staff, great location
Location, staff kindness, confortable beds
It Was ok
Reviewed January 07, 2016
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Sandy from Australia
Group
2 Bedroom Apartment
Stayed 4 nights in December 2015
Wonderful location, comfortable accomodation
location, facilities, security
We thoroughly enjoyed our stay at the Gardens Apartments so conveniently close to all that Brisbane city has to offer. The apartment was comfortable and well equipped with all that you would use at home.There was no ice tray in the freezer but as soon as we told management they had an ice tray delivered to us.The only aspect of concern was that we arrived in Alice St just as the road became a clear way and the only way to access the property was via a remote operated gate by reception ( with the driver circling the block - no parking available in Margaret St either ) to register and be given keys. Solution would be to have a designated 5- 10 min parking area ( perhaps in parking garage alley )in case there're guests travelling by themselves.Thank you, we will recommend The Gardens Apartments to anyone visiting Brisbane.
Reviewed December 19, 2015
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michael from Australia
Family with young children
2 Bedroom Apartment
Stayed 3 nights in November 2015
Nice place but don't stay in summer
Location, furnishing security
I did not get my hopes up from look of initial photo. The outside is old but the rooms have been refurbish and has a very nice modern feel and was impressed. Only disappointment was bedrooms had no air conditioning which made for a very hard night sleep, I visited in November as it just getting hot, so in the peak of summer you can forget about it as it will become unbearable. The security is intense, you have a fob key for everything meaning you can lock yourself out accidentally. One small thing ensuite bathroom has only one towel rack, how do you hang two full size towels, slight oversight by interior designer. Other than that will most likely stay again
Reviewed November 29, 2015
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Bino from India
Couple
2 Bedroom Apartment
Stayed one night in September 2015
Very Good for family accommodtion.
Botanical Garden , Lots of hotels around, Good location.
Very good.
Reviewed September 14, 2015
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Kum from Hong Kong
Solo traveler
Studio Apartment
Stayed 2 nights in August 2015
Great location but not so good at customer service
Location, room size, decor
The hotel was at a great location but the biggest problem was the reception being inside the main gate which was locked. To talk to someone I had to press the bell button which at last connected me to their office hotline after a few minutes' wait. I arrived an hour early that day and they told me to return in an hour for checking in. That means you should not get there early (before 2pm) as there is nowhere you can leave your baggage behind.
Reviewed August 05, 2015
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Andrew from United Kingdom
Business traveler
Studio Apartment
Stayed one night in July 2015
fine locaion
location is fine
Reviewed July 31, 2015
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Ramon from Philippines
Family with teens
2 Bedroom Apartment
Stayed 6 nights in July 2015
Great Place in Brissy
Location, Value for money, very clean
Reviewed July 25, 2015
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Lorraine from Australia
Family with teens
2 Bedroom Apartment
Stayed 3 nights in April 2015
Couldnt stay
nil
Couldnt stay as it had a pest problem and had to be treated
Reviewed April 17, 2015
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Robyn from New Zealand
Group
2 Bedroom Apartment
Stayed 7 nights in March 2015
Brisbane week
location, value for money, good size
not enough glasses or plates for 3 people. all facilities worked OK not enough instructions about how to work equipment / air con shower was a dreadful system- water went everywhere over the floor and toilet every time it was used - tape was backwards and took a bit of working out how to use it
Reviewed March 15, 2015
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Lynley from New Zealand
Solo traveler
Studio Apartment
Stayed 5 nights in February 2015
Acommadation review.
Location, comfortable, helpful staff and systems.
Had the best time . . . Relaxed comfortable . Very good value for money and lovely modern décor. Thanks.
Reviewed March 02, 2015
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