The reception hours are Monday to Friday: 8:30am - 4:30pm, Saturday: 9:00am - 11:00am, Closed Sunday and Public Holiday. If you expect to arrive outside reception opening hours, please inform The Gardens Apartments in advance for after hours check in procedures, using the contact details found on the booking confirmation.
There is a 2% charge when you pay with a Visa or Mastercard credit card and a 4% charge when you pay with an American Express credit card.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
This hotel has a strict "No Party Policy".
Car parking is available at additional charge of AUD29 a day.
The credit card used for payment at the time of booking needs to be shown upon check-in.
A credit card security deposit of 100 AUD for Studio or One-Bedroom Apartments and 200 AUD for Two-Bedroom Apartments is required upon check-in for charges or damages during the stay and will be refunded upon departure.
Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
When booking more than 5 rooms, different policies and additional supplements may apply.