The Gateway Hotel Marine Drive Ernakulam
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8.1
Excellent
/10
(106 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
  • KTDC Tourist Reception Centre100 m
  • Tourist police Ernakulam100 m
  • Marine Drive250 m
  • Government Law College340 m
  • Current Books360 m
  • Main Boat Jetty450 m
  • Shenoy Cinema500 m
  • Net Park540 m
  • College post office580 m
  • Centre Square Mall700 m
  • Free Wi-Fi

    The Gateway Hotel Marine Drive Ernakulam

    Marine Drive , Ernakulam, Kochi, India - See map
    "True treasured time with my stay at Taj Gateway, great location at first and personalised care and great staff."
    Jouhar - July 26, 2016
    Excellent service
    8.2 rating for service
    Excellent cleanliness
    8.1 rating for cleanliness
    • 890 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Steamroom

    Property ranking|Compared to 2,237 Kochi properties
    See all rankings
    Room comfort score
    8.1/10
    Location score
    8.5/10
    Review score - United States
    8.1/10
    Service score
    8.2/10
    Better than
    98
    %
    of Kochi properties
    Better than
    97
    %
    of Kochi properties
    Better than
    97
    %
    of Kochi properties
    Better than
    96
    %
    of Kochi properties
    Value for money7.7
    Location rating8.5
    Nearest airportCochin International Airport (COK)
    Distance to airport23.5 km

    Rooms available at The Gateway Hotel Marine Drive Ernakulam

    8.1
    Excellent
    Room comfort & quality
    Superior
    Superior
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Superior
    Superior
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
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    Executive Queen Sea View
    Executive Queen Sea View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Queen Bed
    Superior Queen Bed
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
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    More about The Gateway Hotel Marine Drive Ernakulam

    More about The Gateway Hotel Marine Drive Ernakulam

    9.3
    Exceptional

    "The food is fabulous and room facing the beautiful river."

    Thevidarsny

    |

    February 2, 2016

    An overview

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    What they offer

    9.3
    Exceptional

    "Great stay and will definitely be back."

    Thevidarsny

    |

    February 2, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Reviews of The Gateway Hotel Marine Drive Ernakulam from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (106)Booking.com Reviews (538)
    8.1
    /
    10
    Cleanliness8.1
    Facilities7.9
    Location8.5
    Room comfort and quality8.1
    Service8.2
    Value for money7.7
    Rating
    9+ Exceptional (27)
    8-9 Excellent (19)
    7-8 Very Good (20)
    6-7 Good (6)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (22)
    Jun - Aug (23)
    Sep - Nov (22)
    Dec - Feb (19)
    All languages
    All guests (106)
    All room types

    Show reviews that mention 

    Showing 86 verified guest comments
    12345
    10.0
    Exceptional
    MAREYAPPAN from Malaysia
    Family with young children
    Executive Suite
    Stayed 2 nights in May 2019

    Excellence l service ..”

    Value for each follar spend, staffs are giving at-most sevice...

    Reviewed June 06, 2019
    9.7
    Exceptional
    Florence from Malaysia
    Family with young children
    Superior Queen
    Stayed 1 night in September 2015

    One of my best stay in india”

    Location, design & staffs

    We enjoyed the stay. We love the hotel, the location, the staffs. Definately outstanding! Cant say less about their crews. Extraordinary. Too polite, too friendly & too good to be true. Comfy bed, excellent "tata brand coffee" in room, beautiful seaview, free cruise, nice chinese food at "U" floor, variety of choices for breakfast and superb wifi connection. I love this place and i will surely stay here for my next trip.

    Reviewed September 22, 2015
    10.0
    Exceptional
    Susan from New Zealand
    Business traveler
    Superior Queen Bed
    Stayed 3 nights in March 2015

    What a lovely place to stay....”

    The friendly staff, great service and the complimentary sunset cruise

    It was great to stay there. The room was really nice. I had stayed there some years ago but this time everything was better and brighter!!! The staff were very friendly and very helpful. The food was great. I will be back there again....

    Reviewed March 05, 2015
    8.7
    Excellent
    HSIAOYUN from Taiwan
    Solo traveler
    Superior Queen
    Stayed 2 nights in August 2014

    Wonderful service and facility”

    Service and location

    The staff is very caring and professional. They allow me to check in early before 10am because my flight arrived Kochin early in the morning. Complimentary cruise trip was also good. Overall the facility and service are perfect and will stay there again in future.

    Reviewed September 04, 2014
    8.0
    Excellent
    Patricia from Australia
    Couple
    Superior Twin
    Stayed 4 nights in December 2016

    Ideal Location with a complimentary sunset cruise!”

    Fantastic location, close proximity to be able to walk to shopping and ferry terminal to get easy access to surrounding tourist attractions - a true saving of ground transport ie. auto rickshaws. Lovely gardens, pool and gym/spa centre. We stayed for 4 nights and were able to see most of the sights easily. Sian Asian restaurant was the pick for food and service. A bit expensive in comparison to other 5 star hotels in the area, but worth it for the location.

    Reviewed December 22, 2016
    6.8
    Good
    Narinder from United States
    Couple
    Executive Queen Sea View
    Stayed 9 nights in November 2016

    Great staff, but not location for tourists”

    The hotel itself is ok for an older building, but definitely not the quality of other Taj's. The staff were very high quality, helpful and professional, which made the stay better. The location is not conducive for tourists since there are no restaurants, good shopping experiences, or touring sites within walking distance. the hotel's restaurants were good, but expensive. No businesses or shops open along the boardwalk..just empty buildings.. and you are not on any beach, you are inside the inlet. Good for a couple day business meeting venue I suppose.

    Reviewed November 25, 2016
    9.3
    Exceptional
    Thevidarsny from Malaysia
    Couple
    Superior Queen
    Stayed 2 nights in October 2015

    Excellent Hotel”

    Clean, Friiendly and Value for money

    We have stayed here on 2012 and it is great to be back here. The staffs are friendly as usually and very near to Ernakulam ferry terminal to Fort Cochin. The food is fabulous and room facing the beautiful river. Great stay and will definitely be back.

    Reviewed February 02, 2016
    10.0
    Exceptional
    Jayant from India
    Couple
    Executive Queen Sea View
    Stayed 2 nights in September 2015

    Amazing Location & Rooms”

    Rooms | Location | Service

    This is an excellent hotel with one of the best locations in terms of proximity to town, railway station and markets not to forget the Marine Drive. The rooms are clean and huge offering decent views. The food as with all Taj properties is fabulous! We will highly recommend a stay here.

    Reviewed September 17, 2015
    9.3
    Exceptional
    Rohan from India
    Family with young children
    Superior Twin
    Stayed 3 nights in August 2015

    Pleasent stay for 3 days”

    the staff were extremly helpful, the complimentary boat ride in the evening and the Chinese restaurant

    our stay was extremely pleasant for the 3 days that we were there. the location was convenient and the staff very helpful. the only issue that we had was that the air conditioner was not very effective on the last night.when we complained we were told that the filters were blocked and that they could not do anything immediately. overall we enjoyed the trip.

    Reviewed September 02, 2015
    8.7
    Excellent
    Sameek from India
    Couple
    Superior Twin
    Stayed 1 night in August 2015

    Best hotel to stay at Ernakulam”

    Located at the hub of Cochin just overlooking the Marine drive is indeed fantastic.add to it the hospitality of the hotel staff and breath taking sunset cruise which is complimentary with the room.

    Gateway was our first stop to our 5days tour at Kerala.While we were pretty exhausted after the long flights,Gateway with all its exeburance greeted us to make us feel much more relaxed and comfortable,While we had our onward journey the next day to explore Cochin , recommend 2 notes stay to njoy this hotel more. Food seemed bit expensive,overall great exp.

    Reviewed August 23, 2015
    7.7
    Very good
    Leah from United States
    Family with teens
    Superior Queen
    Stayed 2 nights in December 2014

    Horrible stench in hallway, great breakfast”

    breakfast buffet, proximity to ferry to Fort Cochin, value

    While check-in was smooth, I arrived on my hotel floor only to be confronted by the most noxious smell I have ever encountered at the hotel. It was as if someone had spilled something toxic directly outside the elevator. I literally had to cover my face as I was immediately sickened. While the room itself smelled fine, I could not stomach the hallway walk to get there. One staff member suggested it was the smell of eucalyptus. Nonsense. I live near eucalyptus trees, and they smell great. I spoke with hotel management and beyond apologies, they were unable to do anything about it, nor could they offer me a decent room to move to. Eventually, by morning, the smell had dissipated after I spoke with staff who aired out the hallway. From that point forward, our stay was fine. But I felt insulted that they argued with me about the smell to begin with. Also, the furnishings in the room were quite worn and scratched. The breakfast buffet was fabulous and the beds were comfortable. I had expected a nicer hotel given that it is part of the Taj chain.

    Reviewed January 15, 2015
    10.0
    Exceptional
    Jacqueline from Philippines
    Couple
    Executive Queen Sea View
    Stayed 2 nights in November 2014

    Excellent service”

    Staff are very accommodating, service was excellent and breakfast buffet choices was extensive and are all good. I can't pick and choose which one to try, try all of it!!

    It was a relief to always go back at the end of a long day to the hotel and "re-charge" for another day of adventure in Ernakulam. Unfortunately I was not able to use some of their amenities but most important I was comfortable and was able to rest and sleep. One thing I would like to comment but definitely does not affect my desire to stay in the hotel again was the bed was a little too firm for me.

    Reviewed November 23, 2014
    9.0
    Exceptional
    Tharanga from Sri Lanka
    Family with young children
    Superior Queen
    Stayed 3 nights in July 2014

    great friendly staff. good be in.”

    Staff, Location, Food

    it was a great one & remarkable one. Location was very convininant as we ran on tight shedule. Location helps us lot to have a better trip in kerala. Food was great. Only improvment needed is wifi. even booking said wifi on public areas, it was not there. Have to pay & get it.

    Reviewed August 08, 2014
    9.3
    Exceptional
    Joseph from Malaysia
    Family with young children
    Superior Queen Bed
    Stayed 1 night in July 2014

    Family First Trip to India”

    The best thing was the staff at the Cafe. Second was the Value for the rooms. We extended the stay in one of the rooms and the price was maintained by the hotel.. The security at the hotel is the 3rd

    It was enjoyable and comfortable. All the staff were friendly and helpful. There was some issue with the booking when we arrived past midnight but it was all sorted out by the front desk by the time I went for breakfast.

    Reviewed August 02, 2014
    8.3
    Excellent
    Larvin from Malaysia
    Couple
    Superior Queen Bed
    Stayed 1 night in March 2014

    Enjoyable and comfortable stay ”

    Attentive staff, good location and decent food

    Overall, it was a very comfortable stay and was really impressed with the staff especially sarath at front desk. I would recommend this hotel to friends. Only downside is they don't have complimentary Wifi/internet.

    Reviewed March 13, 2014
    10.0
    Exceptional
    Edgar from Australia
    Couple
    Superior Twin bed
    Stayed 3 nights in March 2014

    Great hotel in the heart of Ernakulam.”

    Clean,well appointed,rooms.Great breakfast and centrally located.

    We had a very good stay at the Gateway.Everything you would expect from the Taj chain,the only down side was charging for wi-fi.To pay so much for accommodation you would expect internet thrown in.We stayed at much cheaper hotels on our trip with free wi-fi.

    Reviewed March 10, 2014
    8.0
    Excellent
    hoong from Malaysia
    Solo traveler
    Superior Queen
    Stayed 4 nights in January 2014

    Pleasant staff, central location and good food.”

    The hotel is located facing the sea. near the ferry to Fort Cochin. It is in quite a nice part of town. The staff very helpful and efficient. Also the restaurant served very good food.

    Arrived at midnight. The hotel transfer was efficient, so was the chek in. The room was very comfortable and as advertised. Unfortunately, wifi is not provided. The restaurant food and service was good. Staff were friendly. Used the travel counter at the hotel for a few excursions. That department was also very good and punctual. Generally a very well run hotel.

    Reviewed February 07, 2014
    9.7
    Exceptional
    Kim from United Kingdom
    Couple
    Superior Twin
    Stayed 1 night in November 2013

    Excellent stay.”

    superb restaurant, professional staff, lovely room

    The staff, from the moment that we checked in right down to our breakfast the following morning were excellent and very professional.The room was clean and spacious and the hotel was in a excellent spot, close to the action in Ernakulum.We were pushed for time and ate dinner in the hotel restaurant which was Thai and Japanese and it was superb.The only down side was that because we were moving on the next morning we didn't have chance to enjoy the hotel as much as we would have liked and make the most of the facilities.We would definitely stay here again!

    Reviewed December 15, 2013
    8.3
    Excellent
    anuj from India
    Couple
    Superior Queen
    Stayed 1 night in September 2013

    Excellent Weekend in Kochi”

    Friendly,attentive staff- central location- access to beach

    Loved staying at The Gateway. Being long time Agoda users we got 2 rooms at a steal. The hotel upgraded us to nice Sea facing rooms. Have to mention the front desk staff was very attentive and friendly suggesting things for us to do in the city. The hotel is located at the heart of the city close to shopping district as well as a ferry ride away from Fort Kochi which helped us see more and get out more. The hotel itself isn't really new and sparkling but is well maintained and the service more than makes up for the refurbished decor.

    Reviewed September 12, 2013
    9.7
    Exceptional
    anelete from Malaysia
    Couple
    Executive Suite
    Stayed 5 nights in August 2013

    it was a pleadant stay. staffs were very friendly.”

    the breakfast, location and spa

    I booked executive room and was accidently given the superior room.once I voiced it out they were truly upset and hosted diner with a complimentary ride back to the airport. Am glad they accepted their mistakes rather than making excuses. Overall had a good stay.

    Reviewed August 13, 2013
    12345
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    The Gateway Hotel Marine Drive Ernakulam
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    • Excellent location
    • Kashi Art Gallery
    • Maharajas Ground Metro Station is within 0.89 km