THE GAYA HOTEL
See more of Taitung and spend less time traveling through it, when you stay at THE GAYA HOTEL and experience all the benefits of a truly central location. Plan your escape from the everyday! Located just 1.6 km from Taitung Forest Park, THE GAYA HOTEL is the perfect and relaxing place from which to explore nature and wilderness.
Take advantage of a wealth of unrivaled services and amenities at THE GAYA HOTEL. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Taitung can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at THE GAYA HOTEL.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at THE GAYA HOTEL offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at THE GAYA HOTEL, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, THE GAYA HOTEL can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at THE GAYA HOTEL. Warm up at the end of the day with a visit to the salon. The many offerings at THE GAYA HOTEL ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
Venture outside THE GAYA HOTEL and explore Taitung during your stay. Tourists travel from around the world to see Tiehuacun, which is an easy visit just 90 m away. Learn about the city's art history with a day at Taitung Railway Art Village located 310 m away, where you can see collections by famous artists.
Reasons to stay here
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 90% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.
This accommodation beats more than 89% of competition in the city on room comfort.
Luxury option in Taitung City”
Decent breakfast offering, good location, clean and fully equipped hotel.
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Great Location”
Huge room, comfortable bed, delicious breakfast. I could go on and on. The location was next to 2 hiking trails, a live music area, and a nearby night market. It was the highlight of my trip.
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Great rooftop swimming pool”
A relatively new hotel with up-to-date amenities. Great location and convenient access to tourist attractions. The food quality in the 10F restaurants is surprisingly good. The rooftop swimming pool offers great views of the city.
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Dear Guest, Thank you for accommodating with The Gaya Hotel! Our staff have been trained to offer a warm and friendly welcome. We will endeavour to make your stay with us, an enjoyable one as always. Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service! Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team. Vice Chairman Mei Lin Tai
Perfect place”
Perfect located, very modern, friendly staff, clean... best choice!
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Dear Martin: Thank you for accommodating with The Gaya Hotel! Our staff have been trained to offer a warm and friendly welcome. We will endeavour to make your stay with us, an enjoyable one as always. Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service! Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team. Vice Chairman Mei Lin Tai
Good location with cozy enviroment”
I love this place, and its swimming pool!
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Very Good”
Good location and good service
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親愛的貴賓您好, 感謝您日前選擇入住The Gaya Hotel, 更感謝您給予我們的高分評價。 我們很開心您於GAYA渡假期間留下了愉快難忘的回憶, 因著您的鼓勵與支持, 我們一定會繼續努力, 服務旅人, 並再創佳績。 也期待您能將GAYA的美好分享給您的親朋好友, 讓我們有機會為更多旅人們服務! The Gaya Hotel副董事長 戴美玲 敬上
Gym equipment ”
If have more jogging machines will be more better
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Exceptional”
Great location, many attractions just within 5-10 mins walking distance. Staff was very helpful. Complimentary wood painting DIY. Bicycle rental at ntd50.
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Staff was very rigid and unfriendly at the pool ”
We didn’t bring towel to the pool because we assumed there are towels at the pool. My son was soaking wet and the staff insisted us to return towel and go inside the elevator wet and cold.
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親愛的yun您好: 非常感謝您選擇入住The Gaya Hotel, 更感謝您願意撥空與我們分享您寶貴的住宿經驗。 GAYA一直以來希望聆聽顧客的聲音, 也因著客人實際的住宿經驗, 讓我們可以不斷地修正我們的軟硬體設施與服務。 感謝您給予的意見, 我們也會將此列入改善。敬祝您身體健康 萬事如意! The Gaya Hotel
Exceptional”
It's a perfect hotel which located in the crowded area in Taitung.
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Thank you for your opinion and your views on customer service and room design. The hotel staff are professionally training to provide the highest quality customer service. We are glad that you feel comfortable during your stay. Looking forward to your next visit THE GAYA HOTEL
Great location and awesome bicycle rental ”
Great location in downtown Taitung especially with the free bicycle rental. Pool shutting down for 4 hours from 11~3pm is extremely long as well as pool closes at 9pm is a bit early. Poor management on EV parking.
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Dear John: We got the important feedback and thank you very much. Welcome to stay The Gaya Hotel next trip.
Not a bad choice”
Overall it's a satisfying stay at the Gaya Hotel. The staff are friendly and the service is decent. The roof pool is impressive but the water is too cold even in Taiwan. I wish there were a jacuzzi next to it. The room is relatively clean, but we were disappointed when seeing used floss from previous customers left on the vanity tops.
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Thank you for your opinion and your views on customer service and room design. The hotel staff are professionally training to provide the highest quality customer service. We will offer more comfortable service during your next stay. Looking forward to your next visit THE GAYA HOTEL
Great location, nice hotel, food OK”
The buffet could be way better. Unfortunately the decor looks cheap not like the rest of the hotel and the quality is mediocre. They labeled several things wrong and the first day breakfast ran out of soy milk right away and didn't replenish it even through the next day. Upon mentioning they said they just ran out and the supplier didn't work on weekends. You would think they would order enough beforehand to last through Saturday morning. Not much variety and not a great deal for the dinner buffet unless there's a special deal going on. Really enjoyed the room, however.
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Thank you very much for choosing to stay at The Gaya Hotel, and taking the time to share your valuable accommodation experience with us. GAYA has always wanted to listen to the voice of customers, and because of the actual accommodation experience of the guests, so that we can continuously modify our hardware and software facilities and services. Thank you for your comments, we will also include this as an improvement. I wish you have a nice dayt! The Gaya Hotel
Nice Location”
Nice Location. Love the balcony.
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Thank you for your opinion and your views on customer service and room design. The hotel staff are professionally training to provide the highest quality customer service. We will offer more comfortable service during your next stay. Looking forward to your next visit THE GAYA HOTEL
Great Location ”
The hotel is well located at the heart of the city. The hotel provides free bicycles for its guest and you can also rent a scooter for a decent price. The rooms are of good size but the room that I was in did not have a bath-tub which was a pity. The pool is located at the roof which has a great view unfortunately the water has no temperature control and was just too cold to get in during the time I was there. The best thing about the hotel is the staff who are all very helpful and friendly.
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Nice city center hotel”
Good place to explore Taitung. Nice room and amenities. Love the bathroom. Will come back again
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Improvement needed on customer services”
Super dirty under the bed. Some tissue used by the previous guests were left under the bed. This was informed to the hotel but they did not clean it the next day.
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Dear Pei-Je: We got the important feedback and thank you very much. We suport the department to improve these question. we are so sorry for the trouble. Wish have the change to give you the better service .
Great facility, but that breakfast...”
This is a brand new hotel downtown. Very convenient to the bus station and many trails behind the hotel. A lot of restaurants in the area, even a McDonalds and Starbucks next door. I arrived early so room wasn’t ready so no problem, they took my bag and I went to the National Museum of Prehistory. Taxi was about NT$250. There was plenty of staff to check in and even though they struggled somewhat with English they were sincere in wanting to please. There was a sheet (in Chinese) with all hotel activities, such as happy hour, and pool operating hours. It would have been nice if this sheet was translated into English. My room was ready when I returned, but it would have been nice to have my bag waiting for me in my room. The room was spotless with many details. Such as the Taitung rice sample. Was well designed. It was lacking a work desk. Maybe larger rooms have one. There is a rooftop pool (unheated) with million-dollar views of the mountains and ocean on other side. Really beautiful. There is also a lounge there but wasn’t open. That would be a great place for a drink. They have a free shuttle that can pick you up or drop off at the train station or airport since they are some distance away. Call first to reserve. If there was a sour note, it would be the buffet breakfast. It wasn’t up to the quantity and quality of other breakfasts I’ve had in Taiwan. I hope they can improve that. In summary, a new hotel in great location with great views from the roof. I think this hotel is setting the new standard of hotels in Taitung.
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Dear Thomas: Thank you for staying with The Gaya Hotel! We provide the both chinese and western style food at our buffet breakfast. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience. We will keep developing our services and food, and we look forward to welcoming you back in the near future. The Gaya Hotel General Manager Claudia Cha
fantastic business trip”
I recently went on two days long business trip to Taitung City. A few friends had recommended the GAYA hotel over a few other nearby choices. The recommendations were definitely good ones. Bed was super comfortable and lovely big shower . We got lunch at the onsite restaurant on 10th floor on first noon, and hotel took place pool party on the roof. We enjoyed pool and yummy bits with amazing view. Staff excellent throughout. Thoroughly recommended.
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Dear Hsiao: Thank you for accommodating with The Gaya Hotel! We will endeavour to make your stay with us, an enjoyable one as always. Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service! Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team. The Gaya Hotel Assistant Manager Jane Lin
Excellent location and the sea view of restaurant is heart-touching.”
This new hotel since 2017 provides cosy, clean room (l'occitane gels), and facilities.I would recommend to go to the roof swimming pool in sunset or at night. GAYA treats every customer with courtesy but not interfering with you private journey. The breakfast offers versatile and tasty food and the sea view of restaurant is astonishing. They also offer some half-day or 1 day local tours. GAYA provides free train station shuttle service. This hotel is very closed to the Tiehua village, where the cultural market and some music events are held. The Taitung athletic field is nearby and people who like running in an open area can go there to enjoy the fresh air and warm sunshine.
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Dear Tzu-Hsiang: Let me first thank you for choosing our hotel during your Taitung visit. We are delighted that you truly enjoyed the stay with us. We are looking forward to welcome you back in nearest future. I wish you all the best in 2017. Kind regards, The Gaya Hotel General Manager Claudia Cha