THE GAYA HOTEL
THE GAYA HOTEL
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10.0
Exceptional

"New, clean with friendly and helpful staff!"

Man C.

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April 3, 2018

Family Room THE GAYA HOTEL
Family Room
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Lobby THE GAYA HOTEL
Lobby
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Interior view THE GAYA HOTEL
Interior view
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Interior view THE GAYA HOTEL
Interior view
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See map THE GAYA HOTEL
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Exceptional
Location
9.4
See all 6 photos THE GAYA HOTEL
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Newly built

THE GAYA HOTEL

Exceptional location
- 10 meters from city center
- What's nearby?
Exceptional
From 730 reviewsSee what guests said
9.1
/
10
Exceptional cleanliness
9.4
Recommended by 97% of guests
Value for money8.5
Location rating9.4
Nearest airportTaitung Airport (TTT)
Distance to airport4.4 km
  • 250 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Taitung

Select your room
15 travelers are looking at this property right nowBook now before it's too late!
Deluxe Family Room
Deluxe Family Room
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  • Room size: 49.65 m²/534 ft²
  • City view
  • 2 double beds
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Elegant Double Room
Elegant Double Room
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  • Room size: 39.72 m²/428 ft²
  • City view
  • 1 double bed
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Elegant Twin
Elegant Twin
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  • Room size: 39.72 m²/428 ft²
  • City view
  • 2 single beds
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Executive Double Room
Executive Double Room
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  • Room size: 66.2 m²/713 ft²
  • City view
  • 1 double bed
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Big Suite
Big Suite
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  • Room size: 132.4 m²/1425 ft...
  • City view
  • 1 super king bed
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Suite
Suite
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  • Room size: 99.3 m²/1069 ft²
  • City view
  • 1 super king bed
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Family Room
Family Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 double beds
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More about THE GAYA HOTEL

More about THE GAYA HOTEL

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (730)Booking.com Reviews (542)
9.1
/
10
Exceptional
Cleanliness9.4
Facilities8.8
Location9.4
Service9.2
Value for money8.5
Provided by verified guests of Agoda
All languages
All guests (730)
All room types
Showing 214 verified guest comments
12345
9.6
Exceptional
steven from Hong Kong
Couple
Elegant Double Room
Stayed 2 nights in March 2018
Great hotel”
This was a fantastic hotel, great location and the staff couldn’t do enough for you! My only criticism is that we did want to get a massage at the spa however we gave up as there wasn’t a menu available in English.
Reviewed April 04, 2018
Dear Steven: Thank you for taking the time to share your feedback, following the recent visit to The Gaya Hotel. We will starting to organize the English translation in our exposure of SPA and other brochure. Let more guest with different languages may understand all the informations that we provide. Thank you once again and We looking forward to welcoming you on your next Trip to Taitung. The Gaya Hotel General Manager Claudia Cha
Responded April 04, 2018
THE GAYA HOTEL
10.0
Exceptional
HSIAO from Taiwan
Business traveler
Elegant Double Room
Stayed 1 night in September 2018
fantastic business trip”
I recently went on two days long business trip to Taitung City. A few friends had recommended the GAYA hotel over a few other nearby choices. The recommendations were definitely good ones. Bed was super comfortable and lovely big shower . We got lunch at the onsite restaurant on 10th floor on first noon, and hotel took place pool party on the roof. We enjoyed pool and yummy bits with amazing view. Staff excellent throughout. Thoroughly recommended.
Reviewed September 11, 2018
Dear Hsiao: Thank you for accommodating with The Gaya Hotel! We will endeavour to make your stay with us, an enjoyable one as always. Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service! Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team. The Gaya Hotel Assistant Manager Jane Lin
Responded September 24, 2018
THE GAYA HOTEL
10.0
Exceptional
Daria from Taiwan
Family with young children
Deluxe Family Room
Stayed 1 night in August 2018
Exceptional”
Great new hotel with perfect facilities and friendly staff. Located in perfect neighborhood, has a swimming pool with a great view on the roof floor. Definitely will come again for a longer stay, one of the best in Taidong city
Reviewed August 18, 2018
Dear Daria: Thank you for accommodating with The Gaya Hotel! Our staff have been trained to offer a warm and friendly welcome. We will endeavour to make your stay with us, an enjoyable one as always. Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service! Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team. The Gaya Hotel General Manager Claudia Cha
Responded August 28, 2018
THE GAYA HOTEL
8.8
Excellent
Manjun from Singapore
Group
Deluxe Family Room
Stayed 1 night in November 2017
Relaxing hotel with many movies to watch”
Many recent movies to watch, it's a cinema! Comfortable bed and chairs Nice scenery with seaview Not noisy 5min walk from taitung bus interchange Huge toilet with bathtub Gym require improvements though Buffet in morning ok
Reviewed November 10, 2017
Dear Manjun: Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Gaya Hotel. At The Gaya Hotel it is our aim to provide a comfortable and relax stay to all the guest. We will keep developing our services and facilities, and we look forward to welcoming you back in the near future. The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
9.2
Exceptional
Thomas from United States
Solo traveler
Elegant Double Room
Stayed 1 night in October 2017
Great facility, but that breakfast...”
This is a brand new hotel downtown. Very convenient to the bus station and many trails behind the hotel. A lot of restaurants in the area, even a McDonalds and Starbucks next door. I arrived early so room wasn’t ready so no problem, they took my bag and I went to the National Museum of Prehistory. Taxi was about NT$250. There was plenty of staff to check in and even though they struggled somewhat with English they were sincere in wanting to please. There was a sheet (in Chinese) with all hotel activities, such as happy hour, and pool operating hours. It would have been nice if this sheet was translated into English. My room was ready when I returned, but it would have been nice to have my bag waiting for me in my room. The room was spotless with many details. Such as the Taitung rice sample. Was well designed. It was lacking a work desk. Maybe larger rooms have one. There is a rooftop pool (unheated) with million-dollar views of the mountains and ocean on other side. Really beautiful. There is also a lounge there but wasn’t open. That would be a great place for a drink. They have a free shuttle that can pick you up or drop off at the train station or airport since they are some distance away. Call first to reserve. If there was a sour note, it would be the buffet breakfast. It wasn’t up to the quantity and quality of other breakfasts I’ve had in Taiwan. I hope they can improve that. In summary, a new hotel in great location with great views from the roof. I think this hotel is setting the new standard of hotels in Taitung.
Reviewed October 20, 2017
Dear Thomas: Thank you for staying with The Gaya Hotel! We provide the both chinese and western style food at our buffet breakfast. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience. We will keep developing our services and food, and we look forward to welcoming you back in the near future. The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
10.0
Exceptional
Tzu-Hsiang from Taiwan
Couple
Elegant Double Room
Stayed 2 nights in September 2017
Excellent location and the sea view of restaurant is heart-touching.”
This new hotel since 2017 provides cosy, clean room (l'occitane gels), and facilities.I would recommend to go to the roof swimming pool in sunset or at night. GAYA treats every customer with courtesy but not interfering with you private journey. The breakfast offers versatile and tasty food and the sea view of restaurant is astonishing. They also offer some half-day or 1 day local tours. GAYA provides free train station shuttle service. This hotel is very closed to the Tiehua village, where the cultural market and some music events are held. The Taitung athletic field is nearby and people who like running in an open area can go there to enjoy the fresh air and warm sunshine.
Reviewed October 09, 2017
Dear Tzu-Hsiang: Let me first thank you for choosing our hotel during your Taitung visit. We are delighted that you truly enjoyed the stay with us. We are looking forward to welcome you back in nearest future. I wish you all the best in 2017. Kind regards, The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
10.0
Exceptional
WaiYu from Taiwan
Family with young children
Elegant Double Room
Stayed 3 nights in April 2018
Just GREAT!”
I've been to couple high end hotels, and GAYA is definitely on my top 3. The location is great, very convenient going to and from many popular tourist spots. The staff is great, they are very willing to help out. The hotel was fully booked during my stay, but when I asked whether I can switch to a two bed room, they checked right away and showed my the only room left. Most important of all, the room is very comfortable. The style and decoration of the room is simple (in a good way), and that makes me feel relaxed and comfortable resting in the room. I will definitely come back again when I visit Taitung next time.
Reviewed April 13, 2018
Dear WaiYu, Thank you for staying with us the and for your review. We are glad to know you enjoyed the convenience of our location, facilities and service. Your support and nice experience is the motivation for us to continue trying to be active every day. Hopefully we will welcome you back in the very near future. We are looking forward to providing you a better service on your next visit. The Gaya Hotel General Manager Claudia Cha
Responded May 03, 2018
THE GAYA HOTEL
10.0
Exceptional
Pei-Ying from Taiwan
Couple
Elegant Double Room
Stayed 1 night in April 2018
Highlight in taitung”
Don’t bother looking at any other hotel in taitung. This is the one. Personalized service, luxurious room, good decor, fantastic breakfast, and all other amenities are top of the line. Not to mention, the location is situated in downtown taitung, close to all eateries and attractions. Awwwwwweesome!
Reviewed April 05, 2018
Dear Pei-Ying: Thank you for such a positive review about our hotel! We are glad to know that you enjoyed the time in The Gaya Hotel, and that you liked the location, service and atomsphere. We look forward to welcoming you again. With best regards from your GAYA family. The Gaya Hotel General Manager Claudia Cha
Responded April 08, 2018
THE GAYA HOTEL
10.0
Exceptional
PAU from Singapore
Solo traveler
Elegant Double Room
Stayed 2 nights in July 2018
Posh and new hotel in Taitung city”
Enjoyable hotel for good rest in Taitung city. Hotel also provides free airport transfer, so do enquire.
Reviewed July 31, 2018
Dear Pau: Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our shuttle bus and faciities offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. The Gaya Hotel General Manager Claudia Cha
Responded August 09, 2018
THE GAYA HOTEL
10.0
Exceptional
Man from Hong Kong
Family with young children
Elegant Double Room
Stayed 2 nights in March 2018
Fantastic hotel, ”
New, clean with friendly and helpful staff! Modern and artistic decoration!
Reviewed April 03, 2018
Dear Man: Thank you for such a positive review about The Gaya Hotel. We are also very happy to know that you enjoyed the The Gaya Hotel, and that you liked our service and environment. We look forward to welcoming you again. With best regards from your GAYA Family! The Gaya Hotel General Manager Claudia Cha
Responded April 04, 2018
THE GAYA HOTEL
10.0
Exceptional
kangheng from Hong Kong
Solo traveler
Elegant Twin
Stayed 2 nights in March 2018
Exceptional”
I stayed higher end hotel in this area. This is definitely the better place than Sheraton or any other 4+ star hotels in Taitung. Highly recommended.
Reviewed March 22, 2018
Dear KangHeng: Thank you for taking the time to share your feedback, following the recent visit to The Gaya Hotel. Thank you once again and we shall look forward to welcome you back in the future. We look forward to seeing you on your next Trip to Taitung With best regards from your GAYA Family! The Gaya Hotel General Manager Claudia Cha
Responded April 04, 2018
THE GAYA HOTEL
10.0
Exceptional
Jo-Min from Australia
Couple
Elegant Double Room
Stayed 1 night in October 2017
Exceptional hotel with amenities that you would expect from the price”
Only stayed one night, but it had all the facilities , amenities and services that you would expect from a top tier hotel. The hotel room was spotless (possibly never used, since it was only built earlier this year?), bathroom amenities of high quality (l'occtane), robes and slippers provided. Our shower head was leaking a little, but I used the rain head option, so wasn't affected. Toilet is of the Japanese kind which can heat and wash your behind. Towels were excellent. Bed was very large, and very comfortable, and had far too many pillows (not a bad thing)! TV system was excellent and had a large variety of (very new) movies/shows to watch from (similar to an airplane system, where you select tv shows). Breakfast was great in the morning - situated on the tenth floor, it provides panoramic views of Taitung. The buffet was as varied as it was delicious - do not sleep in and miss this! Unfortunately i didn't get to try the other facilities like the roof top pool, and massage services (i think partially subsidised?). Staff were very friendly and helpful. Location is excellent being right next door to the railway art village - the walk to the main streets is about 5-10minutes. Would certainly stay again (if i can afford it!)!
Reviewed November 07, 2017
Dear Jo-Min: Let me first thank you for choosing our hotel during your recent trip to Taitung and sharing your experience with other travellers. We are delighted to read your kind words, especially mentioning our spacious and warm rooms, delicious breakfast and convenient location. We are looking foward to welcome you in the nearest future. I wish you all the best in 2017. Kind regards, The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
6.8
Good
Anthony from Hong Kong
Couple
Elegant Double Room
Stayed 3 nights in May 2017
Promising boutique hotel, but still needs a fair amount of work to deserve a better rating...”
I stayed here with my partner in a deluxe room with a king size bed over the Dragon Boat weekend and the following 2 days. Apparently the Gaya is still in its "soft" opening, so this review is written with that in mind and with reasonable latitude given. Overall, the Gaya is a promising new "boutique" styled hotel in Taitung, and has a lot going for it, but with room for further improvements (in my humble opinion). My main issues were:- 1. The buffet breakfast leaves quite a bit to be desired, not in terms of quantity, but quality. The bread/pastries were particularly disappointing (stale). The coffee (the self served ones) were also below average. The quality of the eggs at the "fried to order" (actually pre-cooked) station were really quite bad (think untrained home cook style). 2. The opening hours of the rooftop swimming pool are strange, to say the least. 6 to 10 am and 4:30 to 10 pm (if I recall correctly). Further, you are not permitted to sit by the pool during the day (10 am till 4:30 pm). Inflexible. 3. The duvet provided is way too thick and hot for the temperature of the air-conditioning, and both my partner and I had a restless first night (we both woke up in the middle of the night feeling too hot). The next day, we requested the front desk for a thinner quilt, which was not followed up the first time. After making a second request, we were simply handed an old, dirty and itchy woolen blanket. We ended up having to take the existing duvet out of the duvet cover ourselves and replace it with the woolen blanket. Disappointing service, to say the least. 4. The room's "Intelligent Audio System" has several connectors that allow you to plug in/connect your own USB, HDMI and Bluetooth devices. I tried plugging in my Android smartphone using the USB device, hoping to play some audio files, but was met with a screen on the TV which (for some unknown reason) I was unable to control, using the provided all-in-one remote control. After some trial and e
Reviewed May 31, 2017
Dear Anthony: Greeting from The Gaya Hotel! I behalf of the whole team of Gaya Hotel make appologized to all theinconvenient that happened in your stay. Since the date you stay is our "trial operation" period everything is not on track and unstable, especially the breakfast and 3C features in the room. We reorganized the breakfast in the begnning of September, no matter the items and quality, that improves a lot. The opening hour of the pool is base on the check in/out time, and the lifeguard is always accompany during the opening hour. For your safety, we recommend not enter the pool without lifeguard. As for the selection of the wine, we have more wine suppliers nowaday, I believe you must find your favourite wine in our restaurant. Once again, we applogized for the insufficient of the facilities and service in our hotel. We beileve Gaya Hotel will getting the better in future, and looking forward to meet you in the coming future soon. The Gaya Hotel General Manager Cla
Responded September 05, 2017
THE GAYA HOTEL
10.0
Exceptional
AI from Taiwan
Couple
Elegant Double Room
Stayed 3 nights in October 2018
飯店餐廳的食物物超所值,烹飪手法有層次!”
Gaya hotel, restaurant and bar. This has become our favorite vacation spot. A must if you plan to stay in the Taitung downtown area.
Reviewed October 15, 2018
Dear AI: Thank you for accommodating with The Gaya Hotel! We will endeavour to make your stay with us, an enjoyable one as always. Our commitment to providing our customers with a comfortable, relaxing and enjoyable experience. We are glad that you enjoy our service! Customer’s satisfaction is very important to us, it would be much appreciated for your comments which give more energy to our whole team. The Gaya Hotel Assistant Manager Jane Lin
Responded October 27, 2018
THE GAYA HOTEL
8.0
Excellent
YAN from Hong Kong
Family with teens
Elegant Twin
Stayed 1 night in November 2017
Services are good and staffs are polite. Appreciate the short tour within TaiYung City.”
Breakfast quality needs to improve
Reviewed November 05, 2017
Dear Yan: Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in breakfast. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of breakfast offered to all our guests. Looking forward to see you again in the near future. The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
9.6
Exceptional
Ariel from Taiwan
Family with teens
Elegant Double Room
Stayed 3 nights in April 2018
Exceptional”
beautiful hotel with nice deco and very friendly staff.
Reviewed April 30, 2018
Dear Ariel: Thank you for your kind comment and your choice to stay at The Gaya Hotel. We are glad to hear that you are generally satisfied with the friendly staff and our service. Hopefully we will have the opportunity to serve you again, and recommend you more interesting spot the next time when you return, there is always a warm welcome awaiting your return at The Gaya Hotel. The Gaya Hotel General Manager Claudia Cha
Responded May 03, 2018
THE GAYA HOTEL
8.0
Excellent
shung from Hong Kong
Family with teens
Deluxe Family Room
Stayed 4 nights in March 2018
Very good”
very neat and tidy. close to night market and next to sight seeing point. nice place to stay
Reviewed April 10, 2018
Dear Shung: Thank you for your stay with The Gaya Hotel. We were pleased to note that you appreciated the room of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, The Gaya Hotel General Manager Claudia Cha
Responded April 14, 2018
THE GAYA HOTEL
8.8
Excellent
Yun-Jie from Taiwan
Family with young children
Deluxe Family Room
Stayed 1 night in December 2017
Good. Clean. ”
Good and clean.
Reviewed December 31, 2017
Dear Yun-Jie: I would like to thank you for your recent visit to The Gaya Hotel. It was truly a pleasure to serve you. We are looking forward to your next visit and wish you the best in your business and personal endeavors. The Gaya Hotel General Manager Claudia Cha
Responded January 18, 2018
THE GAYA HOTEL
10.0
Exceptional
Wenhuan from United States
Group
Deluxe Family Room
Stayed 1 night in November 2017
Exceptional”
Great service and friendly staff
Reviewed November 06, 2017
Dear Guest: Thank you for your stay with us at Taitung. We were pleased to note that you appreciated the service of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!Sincerely, The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
9.6
Exceptional
Robert from United States
Family with young children
Elegant Double Room
Stayed 1 night in October 2017
Really nice place to visit for relaxation”
The place is really nice and good stop for pampering. Really great staff and wonderful facilities to include really nice infinity pool on roof. Views are great as well.
Reviewed October 10, 2017
Dear Robert: Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Gaya Hotel. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. The Gaya Hotel General Manager Claudia Cha
Responded December 16, 2017
THE GAYA HOTEL
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  • Exceptional location
  • Taitung Tourism Night Market
  • Taidong Bus Station is within 0.25 km