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Excellent8.4
Based on 15 reviews
The Grand Hotel Eastbourne
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Interior view
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Interior view
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Swimming pool
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Swimming pool
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8.8 Excellent location
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8.8Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Deluxe Room
...
  • City view
  • 30 m²
  • 1 double bed
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Deluxe Double Room with Side Sea View
...
  • 32 m²
  • 1 double bed
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Suite
...
  • 58 m²
  • 1 king bed
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Executive Sea View Room
...
  • Sea view
  • 34 m²
  • 1 double bed
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Executive Room
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  • 32 m²
  • Non-smoking
  • 1 queen bed
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Junior Suite
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  • 38 m²
  • Non-smoking
  • 1 double bed
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More about The Grand Hotel Eastbourne

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Verified guest reviews

Agoda Reviews (15)
Booking.com Reviews (867)

4.8

Filter by guest type:
  • Cleanliness 8.8
  • Facilities 10.0
  • Location 8.8
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 7.6
Review score
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 10.0
  • Value for money 4.0
  • Cleanliness 8.7
  • Facilities 10.0
  • Location 8.7
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 7.3
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 10.0
Provided by verified guests of Agoda
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  • Deluxe Room
  • Junior Suite
  • Executive Sea View Room

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6.7
Steve from United Kingdom
Couple
Deluxe Room
Stayed 1 night in July 2015
Lack of attention”
The food was good; the room was clean; good location: all of which you would expect for a 5 star hotel
The staff were not attentive and did not match up to other 5 star hotels I have stayed in. We only stayed for one night and during that time we had to request things more than once. Our first experience was when we asked to have drinks outside, the response was a list of cant's, such as, you can't sit on the terrace because it's reserved for a bbq. After several questions we found that we could sit by the pool and have drinks in plastic glasses, which we did and the drinks were delivered, but no follow up to see if we would like more. We had to walk back to the bar and order again.
Reviewed July 16, 2015
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8.3
Glenda from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in October 2014
Fabulous hotel”
The Architecture, friendly and helpful staff, lovely confortable beds
My husband ran the Beachy Head Marathon on Saturday he deserved some luxury so only the Grand would do. We have stayed there before, the whole experience was amazing, the staff are lovely and the beds are extreemly comfortable, very important after 26 miles across the South Downs. We will be back next year.
Reviewed October 27, 2014
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8.3
Angus from United Kingdom
Couple
Deluxe Room
Stayed 1 night in July 2014
well attended and comfortable”
staff,ambience, breakfast
grand
Reviewed July 17, 2014
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7.3
HUGO from United Kingdom
Couple
Deluxe Room
Stayed 1 night in August 2013
A fantastic old skool experience.”
Its service, its old fashioned nature, its grandeur
I loved my stay at the note. It is terrifically old fashioned. The hotel is run beautifully. I have no complaints apart from the food could be a bit better, and the restaurant could be better priced and inviting for more local guests. That said, I like the dress code.
Reviewed January 18, 2014
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10.0
Michael from United Kingdom
Solo traveler
Deluxe Room
Stayed 3 nights in May 2013
Outstanding”
Quality luxury hospitality
Exceptional.
Reviewed May 23, 2013
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9.0
James from United Kingdom
Couple
Executive Sea View Room
Stayed 2 nights in April 2013
Exceptionally satisfying, relaxing and great”
Bed, spa and food
Reviewed April 27, 2013
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9.3
Georgina from United Kingdom
Couple
Deluxe Room
Stayed 1 night in April 2013
Our friends golden wedding celebration”
food, staff ,comfort
Reviewed April 21, 2013
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9.3
hilary from United Kingdom
Couple
Executive Sea View Room
Stayed 2 nights in December 2012
pure pampering experience”
comfort, service, friendliness
Stayed as a pampering experience after husbands major operation. left feeling completely relaxed and ready to move forwards.
Reviewed January 02, 2013
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9.3
Jen from Australia
Group
Deluxe Room
Stayed 1 night in December 2012
Lovely traditional hotel - grand...huge!”
Grand, old world, ocean views
There are a lot of modern and minimalist hotels these days. This one is traditional and grand - a pleasant stay if you feel like something a bit different. I liked the high ceilings downstairs. And the dining hall is grand. Afternoon tea was pleasant, and breakfast ingredients were good quality - even at five star hotels you sometimes get just the usual tasteless cereal selection. The muesli here was delicious, as was the fresh honeycombe. There was also a full hot English breakfast selection, smoked salmon, fruit, etc. Housekeeping service was excellent. And with the exception of one staff member who seemed a bit inconsistent with five star standards, reception service was generally good as well.
Reviewed January 02, 2013
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5.7
MaryTherese from Ireland
Couple
Deluxe Room
Stayed 2 nights in September 2012
Shabby chic”
Restaurant and Breakfast
The Hotel was a grand hotel and has a certain faded glory about it. When we arrived they didn't appear to have our booking and everything was looking rather suspicious as we were staying for 2 nights and Saturday night appeared to be full. When we got to our room I thought they had managed to find a very small room, I had booked a Deluxe room so was very disappointed that this was actually their standard room. The name of the room is very misleading. We had dinner in the restaurant on the night of our arrival and I was feeling unwell and all I really wanted was tomato soup which was not on the menu, my husband was having a full meal. The restaurant manager was excellent and got me tomato soup I was very happy. My husband was pleased with the standard of food. Breakfast is good, substantial but they are very prompt at clearing away at 10.30 even if there is a queue to get seated. The kettle in our hotel tripped the power so were without power for about an hour, the hotel dealt with it very promptly. I'm not sure I would go back again. I thought it was very expensive for what we got. It's not good value for money.
Reviewed September 26, 2012
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