The Grand Jade Hotel
The Grand Jade Hotel
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"Good location at the edge of canopy walk way to JB Sentral."

THANET

|

April 13, 2018

Superior Twin - No Window - Bed The Grand Jade Hotel
Superior Twin - No Window - Bed
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Lobby The Grand Jade Hotel
Lobby
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Lobby The Grand Jade Hotel
Lobby
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Interior view The Grand Jade Hotel
Interior view
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Very good
Location
7.6
See all 47 photos The Grand Jade Hotel
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Removed from saved list
Newly renovated

The Grand Jade Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 792 reviewsSee what guests said
7.4
/
10
Very good room comfort and quality
7.9
Recommended by 86% of guests
Value for money7.7
Distance to city center0.4km
Location rating7.6
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport22.8 km
86%

would recommend to a friend

Agoda Preferred Property

  • 480 meters to public transportation

  • Located in heart of Johor Bahru

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 1 hour ago | 10 travelers are looking at this property right now
Deluxe Queen
Deluxe Queen
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Family Room - (1 Double Bed 1 Single Bed)
Family Room - (1 Double Bed 1 Single Bed)
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 single bed and 1 queen be...
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Suite
Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
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  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Super Deluxe City View - Queen Bed
Super Deluxe City View - Queen Bed
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  • Room size: 20 m²/215 ft²
  • City view
  • 1 futon
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Superior Queen (No Window)
Superior Queen (No Window)
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  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
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Deluxe Twin Room
Deluxe Twin Room
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  • Room size: 15 m²/161 ft²
  • 2 single beds
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Classic Double Room with City View
Classic Double Room with City View
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  • Room size: 14 m²/151 ft²
  • 1 futon
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Superior Twin - No Window
Superior Twin - No Window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 2 single beds
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Deluxe With View Queen
Deluxe With View Queen
...
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    What people love about the property

    • "The Receptionist was friendly and helpful."

      Ong

      |

      January 1, 2018

    • "Nice, clean hotel."

      Suhaili B.

      |

      December 28, 2017

    • "The towels are lovely and nice!"

      Wong

      |

      December 25, 2017

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    More about The Grand Jade Hotel

    More about The Grand Jade Hotel

    "The staff was helpful and friendly."

    Thuy N.

    |

    March 5, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Barra Groove coffee bistro
    60 m American, European, Fusion
    Season's Cafe
    370 m American, Asian, Cafe
    Puteri Cafe Restaurant
    640 m American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    The Grand Gem - Johor Bahru
    200 m Asian, Fusion, Halal
    Restoran Gorkhali
    340 m Asian, Nepali
    Bornga Korean Bbq Restaurant
    380 m Asian, Korean
    Chinese cuisine
    Chinese cuisine
    D' Mezzanine Coffee House
    200 m Chinese
    Dapurkita Food Mall City Square Johor Bahru
    370 m Chinese
    T-Bowl Restaurant Johor Bahru
    510 m Chinese, Italian

    What they offer

    "Thanks for providing me a pleasant stay"

    SHAN W.

    |

    March 14, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (792)Booking.com Reviews (294)
    7.4
    /
    10
    Cleanliness7.9
    Facilities6.5
    Location7.6
    Room comfort and quality7.9
    Service7.6
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (792)
    All room types
    Showing 548 verified guest comments
    12345
    10.0
    Exceptional
    Nor from Singapore
    Couple
    Deluxe Queen
    Stayed 1 night in October 2018
    Exceptional”
    the place is so pretty and clean. you could simply get there by crossing the new brdige from jb custom.
    Reviewed November 15, 2018
    4.0
    Teo from Singapore
    Couple
    Deluxe Queen
    Stayed 2 nights in November 2018
    Acceptable”
    Room is too near the highway & road, very noisy the whole day. Not a safe environment. The bridge that link from custom to the hotel is ulu and at times there is no light at the bridge which make the bridge very dark. There is nothing around the hotel for now. Hopefully R&F is up &it will become more interesting.
    Reviewed November 07, 2018
    7.6
    Very good
    Askia from Malaysia
    Family with young children
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 2 nights in November 2018
    Hotel with good location. You get what you pay for.”
    Pros: 1. Location is very near CIQ, JBCC. 2. Room is big ( we booked the family suit -209) 3. Bed was comfortable with clear sg channel. Cons: 1. Bridge is really high. Stairs is a pain especially when travelling with small kids. Be prepared to lift your stroller as there are no lifts. 2. Parking space is behind the hotel but is a bit deserted and dark. 3. There’s a pub next to the hotel and a dog who keeps following us around. 4. Room comes with one access card and no fridge. It will take a while for the rooms to cool. 5. Breakfast was terrible but edible. It was the same menu everyday. Burnt mee hoon and tasteless fried rice. Hard boiled egg, cereal, toasts and plain porridge. Coffee and tea, orange juice and apple juice. If you can do without the breakfast, please skip the breakfast. 6. There were hair in the bathtub upon checking in. Unfolded the towel and there was a few strands of hair again. I think your housekeeper is going bald.
    Reviewed November 06, 2018
    7.6
    Very good
    Dina from Philippines
    Solo traveler
    Super Deluxe City View - Queen Bed
    Stayed 2 nights in August 2018
    Very good”
    Noise from the road can be heard from the room, the rest are great.
    Reviewed November 02, 2018
    8.8
    Excellent
    Micah from Philippines
    Couple
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 1 night in October 2018
    CLEAN AND MODERN ROOMS”
    We enjoy staying at this property because of the comfort and cleanliness. Check in and check out was a breeze too. Thanks and will definitely be back.
    Reviewed November 01, 2018
    8.8
    Excellent
    Siva from Malaysia
    Business traveler
    Super Deluxe City View - Queen Bed
    Stayed 1 night in October 2018
    Very Clean”
    The room was clean, electrical appliances were all in good order & the breakfast was reasonably good. I'll be back :-)
    Reviewed October 29, 2018
    8.8
    Excellent
    Mei from Singapore
    Couple
    Deluxe Queen
    Stayed 2 nights in August 2018
    value for money.”
    for the price, everything is good enough.
    Reviewed October 28, 2018
    7.2
    Very good
    Celine from Malaysia
    Couple
    Superior Queen (No Window)
    Stayed 1 night in October 2018
    Good stay”
    Pros: Quite a new hotel, clean Cons: Not budget friendly
    Reviewed October 24, 2018
    8.8
    Excellent
    Srihana from Singapore
    Family with teens
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 1 night in October 2018
    worth the money”
    Room clean but small
    Reviewed October 24, 2018
    10.0
    Exceptional
    Shazher from Malaysia
    Couple
    Deluxe Queen
    Stayed 1 night in October 2018
    STAFF SHAH VERY NICE I LIKE IT ”
    Stayed there for a night, staff was helpful and well mannered.good clean nice
    Reviewed October 22, 2018
    6.4
    Good
    Haziyah from Singapore
    Family with teens
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 1 night in October 2018
    Enough for a night’s rest”
    There was a generator-like sound coming from outside but it didn’t disturb our sleep. The breakfast buffet was just a small spread but enough to keep us full. Other factors were enough to keep us comfortable for the night’s stay.
    Reviewed October 22, 2018
    7.6
    Very good
    Jit from Malaysia
    Couple
    Superior Twin - No Window
    Stayed 1 night in October 2018
    Facilities”
    water heater is not functioning, water is so cold. Hair dryer need request from counter.
    Reviewed October 22, 2018
    8.8
    Excellent
    Siok from Singapore
    Solo traveler
    Super Deluxe City View - Queen Bed
    Stayed 1 night in October 2018
    Excellent”
    The wifi wasn't good
    Reviewed October 19, 2018
    5.6
    Robert from Malaysia
    Family with teens
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 1 night in October 2018
    Stay to get across to Singapore”
    The only reason we stayed in this hotel is because the hotel rates in Singapore is very high comparatively. So much cheaper if you put up the nights in JB & this hotel is the nearest to the immigration check point we can get to catch the public transport to Singapore. BUT the walking distance from the hotel to the check point can be challenging not to mention the exodus of people at the immigration check point. You can get very frustrated.
    Reviewed October 18, 2018
    7.6
    Very good
    SWEE from Malaysia
    Couple
    Deluxe Queen
    Stayed 3 nights in October 2018
    basic and clean hotel”
    Location is good. Room is clean ,however, its quite noisy sometimes from outside.
    Reviewed October 16, 2018
    9.6
    Exceptional
    Peace from Malaysia
    Business traveler
    Super Deluxe City View - Queen Bed
    Stayed 9 nights in September 2018
    Value & Standard service ”
    Pros : - Friendly reception & houskepping staff -Good customer service by General Manager for promptly feedback (eg. change room& WiFi matters) -Good location walking distance (long bridge) around 10-15 mins to Malaysia checkpoint -Easily grab car to shopping mall ( But if you need transportation you also can ask request from reception & GM) -Good WiFi -Clean & comfort bed Cons : - Limited choice for breakfast. - No vending machine like snacks or drinks -Soudproof no really good if your room face the main road . But after requested ,GM quickly assist me switch to other quite room - Juts provide 1 room card for 2ppl - no fridge * Value for money go this budget hotel . Recommended
    Reviewed October 12, 2018
    8.0
    Excellent
    Muhammad
    Family with young children
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 1 night in October 2018
    Value for money, but still room of improvements,”
    The staff is very polite and friendly, good work.
    Reviewed October 12, 2018
    6.0
    Vika from Indonesia
    Family with young children
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 2 nights in October 2018
    Location is near JB Sentral”
    The location is good..there are overpass bridge in front of the hotel that connect to JB Sentral
    Reviewed October 11, 2018
    8.0
    Excellent
    Hakimin from Malaysia
    Family with young children
    Family Room - (1 Double Bed 1 Single Bed)
    Stayed 2 nights in October 2018
    Friendly staff and Value for money”
    Our first night at this accommodation was greeted with a friendly receptionist who later attend to our needs via phone a few minutes later. Morning breakfast is at the top floor with an average view but this is countered by an air-conditioning environment. Furthermore, the workmanship of the room (family room) was excellent because it was spacious, enough plug points and amenities for our family. As such, the price paid for the room was reasonable for its high standards.
    Reviewed October 08, 2018
    6.0
    Lee from Singapore
    Solo traveler
    Deluxe Twin
    Stayed 1 night in September 2018
    Booking for deluxe room is not what was given. Booked for smoking room.but window cannot open.”
    Was given ground floor for deluxe room. I can get better deal with other hotel instead.
    Reviewed September 25, 2018
    12345
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