The Grand Jade Hotel

15R & 15S, Jalan Bukit Meldrum, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map
Free Wi-Fi
7.6
Very good
/10
(1,300 reviews)See what guests said
Housekeeping99
Breakfast8
Shops6
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The Grand Jade Hotel

"Pros: Spacious, provided toiletries and good air cond."

Logeswaran - July 2, 2019

Superior Twin - No window The Grand Jade Hotel
Lobby The Grand Jade Hotel
Lobby The Grand Jade Hotel
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See map
Popular landmarks
Jalan Wong Ah Fook 300 m
Johor Bahru City Square 510 m
Angry Birds Activity Park 640 m
Arulmigu Sri Rajakaliamman Glass Temple 1.19 km
Johor Zoo 1.32 km
Sultan Abu Bakar State Mosque 1.87 km
KSL City Mall 2.9 km
Danga Bay 5.46 km
Paradigm Mall Johor Bahru 11.07 km
Legoland Malaysia 15.84 km
Nearby landmarks
R&F Mall 70 m
UOB Bank @ Bandar Johor Bahru 220 m
Tourist Information Centre 240 m
Merlin Tower 290 m
Jalan Wong Ah Fook 300 m
Meeting Point 350 m
United Overseas Bank 360 m
Johor Bahru Sentral Railway Station 360 m
CIMB Bank @ Jalan Tun Abdul Razak 370 m
Hong Leong Bank @ Jalan Stesen 380 m
7.9

Very good

Location rating score

Inside city center
Popular neighborhood
What guests are saying:Read all 1,300 reviews
Exceptional reputation
Recommended by 85% of guests
Very good cleanliness
7.9 rating for cleanliness
Very good comfort
7.9 room quality and comfort
Very good service
7.8 rating for service

Nearby have food shop and opposite connected with Link Bridge is a New Mall with a lot choice of Food.

Eng | February 12, 2020

The location is good as it is near to Woodland, a link bridge walkable to causeway link.

JIUN | June 9, 2019

The location is excellent, opposite R&F mall and nearby to JB Sentral as well.

Logeswaran | July 2, 2019

Within walking distance from custom and good hospitality from staffs.

TEO | December 10, 2019

There was unique arrangement of the bed without bed frame .

JASICKAPERSCILA | December 16, 2019

Pro: Located directly opposite R&F mall so very convenient.

Jowin | January 3, 2020

  • 380 meters to public transportation

  • Located in heart of Johor Bahru

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Convenience store

Your dates are popular among travelersUsers are booking a place in Johor Bahru every 3 minutes on Agoda.com
Value for money7.9
Distance to city center0.4km
Location rating7.9
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport22.8 km

Rooms available at The Grand Jade Hotel

7.9
Very good
Room comfort & quality
Suite
Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Deluxe Queen
Deluxe Queen
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Family Room - (1 Double Bed 1 Single Bed)
Family Room - (1 Double Bed 1 Single Bed)
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 single bed and 1 queen be...
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Deluxe Twin
Deluxe Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Super Deluxe City View - Queen Bed
Super Deluxe City View - Queen Bed
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 futon
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Superior Queen (No Window)
Superior Queen (No Window)
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 queen bed
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Superior Twin - No window
Superior Twin - No window
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 2 single beds
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Deluxe Queen Room
Deluxe Queen Room
...
  • 1 queen bed
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Superior Queen Room - No Window
Superior Queen Room - No Window
...
  • Room size: 12 m²/129 ft²
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Deluxe Queen Room
Deluxe Queen Room
...
  • Room size: 15 m²/161 ft²
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Frequently asked questions

What time is check-in and check-out at The Grand Jade Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Grand Jade Hotel?

Car parking is available for an additional charge.

What is the smoking policy at The Grand Jade Hotel?

The Grand Jade Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about The Grand Jade Hotel

  • 9.6
    Exceptional
    Staff 

    "Staff were very cheerful and helpful."

    Karen

    |

    September 2, 2019

  • 10.0
    Exceptional

    "Would be back to this hotel again ."

    JASICKAPERSCILA

    |

    December 16, 2019

  • 8.0
    Very good
    Location

    "Good location with fantastic view"

    Siang

    |

    March 18, 2020

Property ranking|Compared to 2,439 Johor Bahru properties
See all rankings
Room comfort score
7.9/10
Review score - United States
6.3/10
Room size
20 sqm.
Cleanliness score
7.9/10
Better than
99
%
of Johor Bahru properties
Better than
97
%
of Johor Bahru properties
Bigger than
94
%
of Johor Bahru properties
Better than
93
%
of Johor Bahru properties
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Overall rating:
7.6
Very good
1,300 reviews
Cleanliness
7.9
Facilities
6.8
Location
7.9
Read all reviews >
What travelers say they love:
Great location, clean room, helpful staff.
TEO from Singapore
Solo traveler
More about The Grand Jade Hotel

More about The Grand Jade Hotel

When visiting Johor Bahru, you'll feel right at home at The Grand Jade Hotel, which offers quality accommodation and great service. Only 28km away, this 2-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The Grand Jade Hotel also offers many facilities to enrich your stay in Johor Bahru. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, express check-in/check-out, luggage storage.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, towels, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at The Grand Jade Hotel.

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Most talked about facilities

Housekeeping
116 mentions
Breakfast
67 mentions
Internet
25 mentions
Food & Dining
9 mentions

What they offer

10.0
Exceptional
Staff 

"Btw their staffs are really friendly."

nor

|

February 8, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Halal
Vegetarian

Nearby restaurants

American cuisine
American cuisine
Barra Groove coffee bistro
60 m American, European, Fusion
Season's Cafe
370 m American, Asian, Cafe
Puteri Cafe Restaurant
640 m American, Asian, Cafe
Asian cuisine
Asian cuisine
The Grand Gem - Johor Bahru
200 m Asian, Fusion, Halal
Restoran Gorkhali
340 m Asian, Nepali
Bornga Korean Bbq Restaurant
380 m Asian, Korean
Chinese cuisine
Chinese cuisine
D' Mezzanine Coffee House
200 m Chinese
Dapurkita Food Mall City Square Johor Bahru
370 m Chinese
T-Bowl Restaurant Johor Bahru
510 m Chinese, Italian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Grand Jade Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.9
Facilities6.8
Location7.9
Room comfort and quality7.9
Service7.8
Value for money7.9
High score for Johor Bahru
Rating
9+ Exceptional (122)
8-9 Excellent (117)
7-8 Very Good (246)
6-7 Good (113)
<6 Below Expectation (138)
Time of the year
Mar - May (146)
Jun - Aug (213)
Sep - Nov (194)
Dec - Feb (183)
Don't miss out!Users are booking a place in Johor Bahru every 3 minutes on Agoda.com
All guests (1300)
All room types
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Show reviews that mention 

Showing 736 verified guest comments
12345
8.4
Excellent
Adrianna from Indonesia
Couple
Suite
Stayed 2 nights in October 2016

Good and Recommended”

Grand Jade is a boutique hotel. The room is modern and clean. It's worth to stay here. The location is very near to JB Sentral Station, which is good for anyone who is going to go to Singapore from Johor Bahru. One thing that I really like is that it has bathtub in it. However, the friendliness of the staffs should be improved. The staffs do not really greet customers when they pass the lobby, and they are not very welcome in the beginning. There is no sleepers inside the room, which is should be improved. The breakfast was really cute, but it was also very simple (cereals, breads, and fruits). Overall, I will consider this hotel if I go to Johor Bahru again and recommend it to anyone who is going to stay in Johor Bahru.

Reviewed October 24, 2016
9.3
Exceptional
Wolfgang from Germany
Business traveler
Deluxe Queen
Stayed 1 night in September 2013

a hidden gem in unpleasant JB”

nice design, brand-new, free snacks

JB is the armpit of Malaysia, and the City's unpleasant and run-down hotel scene does reflect this perfectly. Hard to believe therefore, that such a hidden gem still can be found. The Grand Jade is located not far from the CIQ and JB Sentral, towards the sea. From the JB Sentral Bus station, where the airport Express stops, it is about 7-8 minutes walk. I discovered it while sitting on the said Bus a week earlier, and after several nasty experiences in the downtown-area, I luckily decided to give the Grand Jade a try. The rooms, which are obviosuly all different in size and design, are tastefully decorated with quality-hardwood-furniture. the mattress is excellent, not too soft, but as well not hard as concrete. the bathroom is very small (at least in my room), and the sink is inside the actual room, but that did not bother me. they give you design-toiletries (hand-made designer-soap!!!), and they give you a small basket with snacks for free - quality snacks, no rubbish: 2 packs of expensive Marigold Multi-fruit-juice, 100% juice, no sugar added. Cookies with no preservatives added. The big flat-screen TV has Astro with several (though not too many) English and Chinese channels. Sadly, there is no fridge in the room, this is the one big let-down, particularly as there is no convenience store around where you could just drop by and buy a cold drink or whatever. Kettle, coffee/tea, Hairdryer is provided. some rooms obviously do not have a window, but mine had. I would not have accepted a windowless room for that price. the problem with the location is, that there is a lot of street noise right outside, and even though the windows are good and of high standard, they can not block all the street noise. But nevertheless, this was a very positive stay, and if I am unlucky enough that I have to stay in JB again in the future, this small hotel will be my first consideration for sure. these people actually understand the meaning of hospitality - they deserve your business !

Reviewed September 23, 2013
10.0
Exceptional
AIMAN from Malaysia
Couple
Classic Double Room with City View
Stayed 1 night in August 2019

All good”

Everything so good, got bathtub also with lower price room. Even 4 star hotel sometimes got no bathtub. Haha..nearby Johor Bahru city centre n just across the hotel got R&F Mall. GREAT.

Reviewed August 13, 2019
8.0
Excellent
QATADA from Jordan
Solo traveler
Deluxe Twin
Stayed 2 nights in March 2017

Great simple hotel with good location and great staff”

Hotel staff are so kind and friendly and cooperative.and i noticed this is the general attitudes of johor bahru people ,staff,taxi drivers,legoland staff....etc. which is really amazing and very unique compared to other cities of Malaysia. Hotel is simple and clean located just cross the road to city center shops and restaurants and cafe .also walking distance to jb station and mall. It located near to jb-singapore bridge near to the water strain. Breakfasr is very simple and i think need to be improved.other than that hotel was a great choice .

Reviewed April 06, 2017

Thank you for your support. We will definitely try our best to improve on your next visit. Hope to see you soon.

Responded April 18, 2017
The Grand Jade Hotel
8.8
Excellent
Sharmaine from Malaysia
Couple
Superior Twin - No window
Stayed 2 nights in February 2018

A comfortable stay on a budget”

Worth it for it's value, after all one should have realistic expectations when choosing to stay at a budget hotel.The Grand Jade Hotel meets most of my requirements - a comfortable bed, decent bathroom, basic facilities and Wifi. Plus, it's just a 10min walk to JB Sentral and CIQ (beware of the Google Maps walking directions) Cleanliness wise is pretty good with the exception of some red ants wandering around the table top. But overall, no disturbances or much of a problem. I would come back.

Reviewed February 23, 2018
9.2
Exceptional
Do from Vietnam
Family with teens
Deluxe Twin
Stayed 3 nights in July 2018

Best location with reasonable price at JB Checkpoint”

It's worth more than I expected for The Grand Jade. Really close to checkpoint and shopping center with short walking distance. Really convenient with the walking bridge leads directly to the hotel from JB Sentral. Will come back if I stay in JB next time

Reviewed August 07, 2018
7.3
Very good
Nur from Malaysia
Group
Deluxe Queen
Stayed 3 nights in April 2015

Comfortable Boutique Hotel”

Service. Staff. Location.

Grand Jade is located a 10-minute walk to City Square Shopping Mall and as well as Little India. Danga City Mall is a 10-minute drive while Senai International Airport is a 45-minute drive away. Check in was quick and we were attended by a sweet and polite Malay girl. Upon entering the room, we were pleasantly surprised by the sheer abundance of space, tasteful modern contemporary furnishings and the cleanliness maintained throughout the entire hotel. Adding on, the window in the room opens up to the view of the main road. The rooms small but adequate an a spotless bathroom with all the amenities. Excellent air-conditioning to beat the tropical heat, comfortable bedding and cable TV, a free breakfast was not ordered but included anyway, staff friendly and helpful. Breakfast was a limited affair but I enjoyed it. There was a choice of cereals, breads (white, wholemeal/granary and if I'm not mistaken Butterscotch), butter, various jams and marmalade, sliced cake and biscuits. The filter coffee was fine (flavoursome and somewhat strong) and the toaster worked – what more could I expect for the cheap price. The hotel’s staff at the 24-hour front desk will be happy to assist guests. The rooms in front are at the junction where it can get noisy at night when motorcyclists are reeving away. The only problem is the parking are limited and there are no safe deposit box and mini fridge in the hotel room. More like park at your own risk although the staff assured me that there's no need to pay coupons. It is safe from my opinion as long as you are alert enough. Bring your own hairdryer if you need one. No convenience store in immediate vicinity. It is not a huge hotel and felt more like a boutique hotel than one for a quick stopover.

Reviewed April 16, 2015
7.7
Very good
Jenny from Singapore
Solo traveler
Deluxe Queen
Stayed 1 night in October 2014

Nice comfortable stay!”

The staff are helpful, the decor is nice and price is reasonable.

I stayed there twice during my trip to Johor Bahru. First stay I left my 2 necklaces behind in the room. Pleasantly surprise that I was able to retrieve the necklaces a week later during my second stay as the staff was helpful. Cosy and comfortable with nice ambience. thanks

Reviewed November 02, 2014
7.3
Very good
Bee from Singapore
Couple
Suite
Stayed 1 night in March 2014

Pleasant stay”

Clean room, friendly staff, value for money

Very difficult to locate, I would suggest that you check out the location of Grand Bluewave Hotel to figure out how to walk over because Grand Jade hotel is a very small hotel and nobody knows where it is. If you are walking over from City Square, you have to cut through from CIQ building. Overall, room was very clean and nicely decorated, bathtub was small for suite. Breakfast was just a very simple toast and bread at the coffeeshop nearby and limited channels on the television. If you're looking for a 1night stay for a shopping spree or movie marathon/ktv session at City Square, this will be a good hotel to chill for the night.

Reviewed April 02, 2014
9.2
Exceptional
SHAN from Malaysia
Couple
Super Deluxe City View - Queen Bed
Stayed 1 night in March 2018

Value for money”

Really really very nice and clean hotel i stayed ever in Johor!!Hotel looks new,staff very friendly and helpful,location very near to CIQ also... Thanks for providing me a pleasant stay.. Will definitely come back again!

Reviewed March 14, 2018
6.7
Good
Nordin from Singapore
Family with teens
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in November 2013

A simple yet comfortable experience. ”

Location, cleanliness, large room.

The grand jade hotel's location is very close to the immigration checkpoint so it was really convenient for us who travelled to Johor by bus, since we did not have to drive around to find the hotel as it is just a walking distance away from the checkpoint. Although the hotel was quite small from the outside, it was nicely built and exudes a very clean and sophisticated image. The room we picked was quite big since we chose the room that could fit in 3 adults. It was quite clean and spacious. Overall the room was quite comfortable, the only downside was the view from the window; one of our windows was blocked by a wall and the other was of a rundown house. They had no breakfast, or any meal for that matter, as they did not even have a restaurant but that was fine with us as the makan places were very near to the hotel. Overall, it was really value for money. We enjoyed our stay and would stay there again next time.

Reviewed November 14, 2013
7.0
Very good
Li from Singapore
Couple
Suite
Stayed 1 night in September 2014

Not Fantastic, Just Alright”

Clean lobby, clean bed (except for the pillows) and quite spacious room

Cleanliness is very important to me when I book a hotel. I read reviews that Grand Jade is clean although some said that it is a little inconvenient. I booked a Suite room and on the Agoda website the features were stated as below: Room Features: air conditioning desk hair dryer ironing facilities television LCD/plasma screen bathtub shower mini bar satellite/cable TV coffee/tea maker complimentary bottled water refrigerator Free WiFi access There wasn't any fridge, hairdryer, iron and bathtub in the room that I was given, and my skin care product needs to be put in the fridge. Lucky it was just a one night stay. One of the pillow case has a bit of light brown stain on it, and luckily my bf didn't mind using that pillow and asked me not to trouble the hotel staff since it was only a one night stay. Then it was the towel. Both towels had small patches of brown or black stain on them, and one of the towels even had two strands of hair on it. This is the first hotel I have stayed in jb. Hence, I am not sure if this is still an above average standard there. And I really hope so as it is a little more pricey than the other average hotels.

Reviewed September 30, 2014
9.0
Exceptional
phuah from Malaysia
Couple
Deluxe Queen
Stayed 1 night in October 2013

Very valuable hotel with new & clean room”

Classic lobby, nice and simple room, good service as in bathroom kid provided

Very satisfying hotel with nice lobby, clean and comfortable room. Initially dint expect hotel with this price will provide toothbrush, toothpaste but they did. A big plus for them. But unfortunately the room I stay don't have fridge. For those who like quiet place this hotel not really suitable due to the hotel is located right beside the main road. So at night a bit noisy. For those look for convenient will be highly recommend coz ICQ, city square is just within walking distance.

Reviewed October 23, 2013
9.3
Exceptional
Kamaliah from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in April 2013

Very nice”

Themed rooms, near the city, boutique hotel

I got the chance to have a tour around the hotel before I made a booking. Each room is unique with various concepts, one of which includes the Japanese Theme room with bed on an elevated flooring. I am a fan of boutique hotels and this is a good place for those who are like me. It is still new so facilities are excellent. They've yet to have a restaurant or breakfast area, so if you are hungry, you can walk to JB Sentral, if you don't prefer local food stalls behind the hotel. There's a shopping center opposite it. The hotel is very near to Woodlands checkpoint- a perfect pit stop hotel before hitting Singapore. Value for money if you are not too fussy about the absence of breakfast.

Reviewed April 25, 2013
8.0
Excellent
Nazimah from Malaysia
Family with young children
Family Room - (1 Double Bed 1 Single Bed)
Stayed 2 nights in September 2017

Pleasant stay”

Recommended for families with young children. The rooms are neat, clean and the facilities are in working condition. I was pleasantly surprised to see the hot water kettle so clean! Even 5-star hotels don't clean their hot water kettles! Keep it up Grand Jade.

Reviewed September 26, 2017
7.6
Very good
Tony from Malaysia
Solo traveler
Deluxe Queen
Stayed 1 night in November 2016

good for a night sleep”

if you are travelling from singapore to johor for a 1 night stay, this might be the best location to stay as it is near to the immigration checkpoint and you can reach there within walking distance in 10 mins. there's a western restaurant downstairs and you need a taxi to travel to the city and taxi dont cost much in johor especially if you are using mobile apps

Reviewed December 04, 2016
8.0
Excellent
Aik from Malaysia
Group
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in July 2013

Clean and nice design hotel”

Value for the price

This hotel design very nice, clean room. It also value for the money, the room design very nice, when i tired for rush from airport to hotel, i'm feel great when i check in to the hotel and saw the room design. i'm not regret to lived this hotel. Will return again if i go to Johor.

Reviewed July 20, 2013
9.2
Exceptional
Mohammad from Malaysia
Business traveler
Deluxe Queen
Stayed 3 nights in April 2017

Nice boutique hotel”

Arrived at 2am. Got the room behind the reception counter. Surprisingly clean and very nice interior. There's some construction work going on at front of hotel so it looks a bit messy. There's no dedicated parking lot but u can share parking lot for another hotel nearby and will be given voucher for that. And its an open parking lot. Breakfast is a little bit on the downside as u are served packed food instead of freshly cooked ones. Hope the management can improve on this matter. Location is very near to JB Sentral and night bazaar (walking distance) and only 7 minutes to town center. Good hotel, will consider staying again.

Reviewed April 08, 2017

Thank you for you prompt review. We will try our best to improve on your comments. Please visit us again.

Responded April 18, 2017
The Grand Jade Hotel
10.0
Exceptional
Dennis
Solo traveler
Superior Queen (No Window)
Stayed 1 night in November 2018

Affordable, Central and just great!”

The hotel is located in a newer area of the city centre, separated from the dodgy, shady and dirty city areas (eg jln Wong Ah Fook, Jln True) but still near enough to be within walking distance from JB Sentral- it’s very safe & comfortable to walk as there is a elevated and sheltered walkway that takes you directly to the front of the premise. Location is very ideal. The whole place is presentable, brightly lit and comfortable to be in. The room I was assigned is clean, spacious and airy. The rooftop breakfast area was very nice as well. Reception was great, check-in/ out was done swimmingly. For those of you with a budget under MYR200, this is probably the best place to stay. I am very pleased so will therefore recommend this place highly.

Reviewed November 19, 2018
7.2
Very good
Md
Group
Deluxe Twin
Stayed 1 night in July 2019

Room 206”

I have been a guest of Grand Jade for many, many times but Room 206 design, especially the toilet should be reviewed. The sink was placed outside the toilet, and the toilet door cannot open fully inwards into the toilet because the toilet bowl is right smack in front of the door. Such design issues is indeed problematic for hotel stayers.

Reviewed July 21, 2019
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The Grand Jade Hotel
|Very good 7.6
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  • Very good location
  • Jalan Wong Ah Fook
  • Johor Bahru Sentral Railway Station is within 0.36 km
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