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7.9
Very good
438 reviews
438 reviews
"Quiet and clean."
"The rooms and property is clean, with staff working continuously to clean and tidy-up."
"Good location, good air conditioning, good shower, comfortable bed."
"Excellent, immediate service and even help with unplanned emergencies by all the friendly staff."
"Hotel bersih dan dekat dengan pasar"
8.5
Excellent
Location rating score
The Grand Palace Hotel Malang
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Malang Center part of Malang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Malang City Square. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Hygiene Plus
Located in heart of Malang
Front desk [24-hour]
Airport transfer
420 meters to public transportation
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Spa
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
9 travelers have booked today.
Value for money | 7.9 |
Location rating | 8.5 |
Nearest airport | Abdul Rachman Saleh Airport (MLG) |
Distance to airport | 10.5 km |
Does The Grand Palace Hotel Malang offer laundry services?
Yes! The Grand Palace Hotel Malang offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
Is car parking available at The Grand Palace Hotel Malang?
The Grand Palace Hotel Malang has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What procedures does The Grand Palace Hotel Malang take in terms of hygiene, safety, and cleanliness?
The Grand Palace Hotel Malang fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, staff trained in safety protocol, and temperature check for guests and staff for extra safety precautions and hygiene protocols.
What public parks are within range of The Grand Palace Hotel Malang?
While staying at The Grand Palace Hotel Malang, indulge in your morning or evening wander at nearby park which include Alun Alun Tugu, Taman Trunojoyo, and Taman Slamet.
How long do travelers generally stay at The Grand Palace Hotel Malang?
Verified past guests that have stayed at The Grand Palace Hotel Malang had an average nightly stay of 1 night at this property.
What was the average room rate for The Grand Palace Hotel Malang been in the past month?
The average room rate for The Grand Palace Hotel Malang in the past month is 370250.73 IDR, compared to city's average of 292108.91 IDR.
What is the average rating that verified Couples' have given to The Grand Palace Hotel Malang?
Past couple travelers that have stayed at this property have given The Grand Palace Hotel Malang an average rating of 7.9. You can look up on more descriptive customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the closest train, metro, or bus station to The Grand Palace Hotel Malang?
The closest train, metro, or bus station is Pakisaji, 10004.87 m away from The Grand Palace Hotel Malang.
What time is check-in and check-out at The Grand Palace Hotel Malang?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.
What is the closest airport to The Grand Palace Hotel Malang?
The nearest airport to The Grand Palace Hotel Malang is Abdul Rachman Saleh Airport, 11.0 km away.
8.8
"Quiet and clean."
jean-Pierre
|
March 15, 2023
9.2
"The rooms and property is clean, with staff working continuously to clean and tidy-up."
Patricia
|
February 23, 2023
10
"Good location, good air conditioning, good shower, comfortable bed."
Derek
|
April 9, 2023
Experience Comfort and Convenience at The Grand Palace Hotel Malang
The Grand Palace Hotel Malang offers a range of facilities that cater to the comfort and convenience of its guests. From 24-hour room service, coffee shop, bar, laundry service, restaurant, room service, safety deposit boxes, airport transfer, tours, valet parking, air conditioning, bathrobes, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, spa, Wi-Fi in public areas, car park, designated smoking area, refrigerator, shuttle service, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, daily housekeeping, taxi service, ticket service, halal restaurant, breakfast buffet, continental breakfast, car park onsite, to car park free of charge, this 3.0 star hotel has everything you need to make your stay in Malang a comfortable and memorable one.
Luxurious Room Types at The Grand Palace Hotel Malang
The Grand Palace Hotel Malang offers a variety of luxurious room types to suit every traveler's needs. Guests can choose from the Deluxe Room, which features 22 square meters of space and either 2 Single Beds or 1 Double Bed, or the Executive Room, which boasts 28 square meters of space and the same bed options. For those seeking the ultimate indulgence, the Presidential Suite offers 35 square meters of space and a plush Double Bed. The Superior Room is also available, with 17 square meters of space and either 2 Single Beds or 1 Double Bed. Each room type is designed to provide guests with the utmost comfort and relaxation during their stay at The Grand Palace Hotel Malang.
Discover the Best of Malang from The Grand Palace Hotel
The Grand Palace Hotel Malang is strategically located near some of the city's most popular landmarks and attractions. Take a stroll to Malang City Square and witness the vibrant local life and street food culture. Immerse yourself in the colorful and picturesque Jodipan Colorful Village, a unique destination that offers a glimpse of Malang's artistic side. Marvel at the stunning architecture of the Jami Great Mosque Malang, one of the oldest and most beautiful mosques in the city. For nature lovers, Rainbow Waterfall is a must-visit destination, where you can enjoy a refreshing dip in the cascading waters. Other nearby landmarks and attractions include Malang City Hall Monument, Museum Malang Tempo Doeloe, Hawai Waterpark, Masjid Tiban, Brawijaya Museum, and Alun Alun Tugu. With so much to explore, The Grand Palace Hotel Malang is the perfect base to discover the best of Malang.
Great Location and Friendly Staff
The Grand Palace Hotel Malang has received a lot of positive feedback from its guests, with many praising the hotel's great location and friendly staff. The hotel is conveniently located right in the town center, making it easy for guests to explore the city's attractions. Guests have also complimented the hotel staff for being very helpful and accommodating. Additionally, guests have noted that the rooms are clean and comfortable, making their stay at the hotel even more enjoyable. Overall, The Grand Palace Hotel Malang is a great choice for travelers looking for a hotel with a convenient location and friendly staff.
Experience Unmatched Hospitality and Convenience at The Grand Palace Hotel Malang
The Grand Palace Hotel Malang in Malang, Indonesia has consistently earned high praise from its guests, with an impressive overall rating of 8.0. With an 8.0 rating for value, guests can enjoy a luxurious stay without breaking the bank. The hotel's facilities have also received a commendable rating of 7.7, offering guests a range of amenities to enhance their stay. The Grand Palace Hotel Malang's location has earned an exceptional rating of 8.5, making it an ideal choice for travelers looking for convenience and accessibility. Guests have also praised the hotel's cleanliness, with a rating of 7.9, and the exceptional performance of the staff, with a rating of 8.3. While the food and dining may have received a lower rating of 6.3, guests can still indulge in a variety of delicious dishes at the hotel's dining establishments. Overall, The Grand Palace Hotel Malang offers unmatched hospitality and convenience, making it an excellent choice for travelers visiting Malang.
7.7
Breakfast
15 mentions
Housekeeping
6 mentions
Food & Dining
5 mentions
Internet
3 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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420 meters to public transportation
Airport transfer
Located in heart of Malang
Free Wi-Fi in all rooms!
Best hotel in malang”
I would truly recommend the hotel. Very friendly staff with easy check in. Thank you very much
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worth the money”
the staff is really professional and the place is comfortable
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Exceptional”
Tempat tenang cocok buat me time ataupun perjalanan bisnis
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Dear Pelanggan Yth, Terima kasih telah memilih hotel kami sebagai partner anda, terima kasih atas respon dan review yang baik terhadap hotel kami. Kami tunggu kehadirannya kembali di The Grand Palace Hotel Malang. Salam hangat, The Grand Palace Hotel Malang
great place”
totally recommended
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Really good for westerners ”
Haven’t been disappointed at all. This place is amazing. Clean, charming, good staff, quiet. Recommend it
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Overall was okay”
Room size was in standard size, just like any other room in its class. Breakfast choices wasn't much, rather repetitive for most of it. Staff were friendly. Overall just okay. But if there is another hotel with similar price range offering better facilities and all then it's better to try that other hotel.
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Very good”
I was bitten by bed bugs and now I am not well . They changed my room but did not sleep all night due to the itch
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Very bad”
Pelayanan kurang memenuhi standrt
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Dear pelanggan Yth, Terima kasih telah memilih hotel kami sebagai partner berlibur anda. Terima kasih atas respon yang telah di berikan. Mohon maaf atas ketidaknyamanannya,, dikarenakan voucher booking yang terlambat masuk sehingga mengakibatkan terhambatnya proses check in, dari pihak kami telah berusaha dengan maksimal untuk membantu anda menangani kendala tersebut. Terimakasih, Salam hangat, The Grand Palace Hotel Malang
Vacation”
We opted for the grand palace in Malang because our family was on vacation to see the surrounding areas attractions including Batu Malang which is about an hours drive from Malang. I was attracted to the Grand Palace because of its unique Greco Roman architecture and location in central Malang as well as the affordable pricing, We were not disappointed upon arrival as the Hotel is kept very clean and has a palace theme including many european paintings reproductions of village and hunting scenes , The room was comfortable and suited our needs we the shower was sufficient and we opted for breakfasts in the main restaurant included and the food was a good choice of different dishes. I felt it was a good deal for a very affordable price and enjoyed the architecture theme.
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One of Best Budget Hotel at the centre of Malang”
I travelled in groups. On Lebaran holiday, we decide to go to Malang. At first, i intended to book a nice hotel. But, they're all booked. One of my friends asked me to find a hotel via Agoda. After few clicks, i found The Grand Palace. The hotel and room kinda looks old in pictures. Afraid didn't get the room, i choose it without any consideration. Arrived at the hotel.. I think it didn't look as bad as in the picture. The staffs there are friendly and polite. Everything's good. After all, we only used the hotel to put our things and sleep. I think when i visited again, i probably will stay at The Grand Palace again.
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Weekend get-away to Malang”
My partner and I stayed in an Executive suite for one night. The room was lovely but not generously sized. The Executive suite is the same as the Deluxe, with the only difference being that it has a small balcony facing the atrium. The hotel has a Romanesque theme and has very lovely decorative features throughout. An Indonesian breakfast (rice, noodles, vegetables, chicken) is served in the morning as well as freshly made omelets. Being located in the city centre, it's close to all the restaurants and services that Malang has to offer.
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Nice location with friendly & helpful staff”
the hotel's location is central, less than 500 m from the legendary "toko oen" restaurant & alun2 malang. getting a taxi in malang could be a hard thing to do from this hotel, especially in the rush hour (i have to wait for a taxi for about 20 minutes after the call wa made by the front office staff). nice & friendly front office staff, they've responded to all of my queries in no time, and even one morning one of the staff took time to have a chat with me while waiting for the taxi, telling me "thing to do & what to buy" in malang. on the negative side, the food quality is below average. they have a nice initiative to provide one special, traditional dish every morning, but the overall taste of the food is rather bland. food availability is not a problem, however, since the've replenished every items that are in short supply in the buffet in no time.
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Enjoyable and love the cleaniness”
Ifind this hotel very clean compared to many others. Interior very classic and staff is friendly. Will stay here if come back to Malang again. Travellers wanting to see the town should stay here.Access is good because centre of twn.
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A hotel with friendly staff”
The staff was friendly and helpful. When the lamps in the room did not work it was handled properly by the staff in timely manner. The room is clean, the bed is good, only the hot water is sometime not hot enough and no working table and chair. Since the location is very close to the market and "alun-alun", we can just walk to explore Malang city. Plenty of good restaurants near by, the best of its kind in Malang city.
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Nice Hotel Good Value for the Price”
This was my first trip to Malang; I found The Grand Palace Hotel to be centrally located and convenient. The room is small but nice. The bathroom is really too small and it is nearly impossible to take a shower without water getting onto a portion of the floor which does not have a drain - Otherwise, I enjoyed my stay and would stay again.
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Value for Money Hotel in the heart of Malang City”
This hotel have a nice decoration and its one of the historical hotel in Malang City. The hotel location at the downtown and near to shopping center of Malang. Hotel's staff are very helpful with they are smile and processing my check in and check out in just a view minutes. Its nice room to take a rest after my long driving from Yogyakarta and take a vacation with my family...
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a nice luxury hotel but small room”
i've stayed at the grand palace hotel malang for 2 nights. the lobby is nice and luxurious. the superior room is also luxurious with the glass door and a nice interior.but the room is not big enough for me and my kids.if you like to stay at the grand palace hotel with your children,i suggest you to take the family/suite room because it is big and comfortable.
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Good Location & Unique Ambience”
The hotel is centrally located, near to Pasar Besar, Alun-Alun, Toko Oen, Sarinah, and many other attractions & shops / restaurants located in the vicinity of alun-alun. Renaissance design gives this hotel a unique ambience. Glass door in each room is a nice feature, albeit people in the corridor might catch a glimpse of what you are doing inside if you happen to forgot to close the curtain. Breakfast quality is improving from last visit. Malang is well known for its food, so you do have a choice between taking your breakfast at the hotel or eat somewhere else (which is easily reachable within 10 minutes walk or becak ride).
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great location and nice bedroom”
Recommended hotel to stay and nice location center of malang... Nice design of hotel
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Great location but need to improve”
the location is in malang center so it easily to go around malang.. i love the garden in the middle of hotel and the room terrace facing to the garden. Also the staff is really good, the food not bad.. but i think it'll be better if the hotel provide more parking area, and i think the room cleaness need more attention.. many dust in unseen side (below the desk, bed, etc) and the bathroom need more improvement.. and one thing really annoyed me that the wifi is really really slow... and the cellular signal can't reached inside the room... i need to go to lobby just to check my email.. the hotel concept is good but need more improvement in the future
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