The Grand Plaza Hotel Smouha
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Alexandria part of Alexandria, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Borg El Arab Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Cash withdrawal
Contactless check-in/out
Fitness center
Restaurants
Exceptional”
Very good hotel!!!! Very good cleaning; service; the rooms are big, quiet, and nice! Staff are also very nice and helpful! I only have positive things to say!
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager
Clean & moderate”
It is a good clean hotel for business trip, having table hood internet and good breakfast. The rooms are a bit small but you would not need if you are in a business trip! Staff is polite and helpful! Food is nice! Value for money!
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager
Great Stay”
Hotel is clean, staff are friendly and extremely responsive. Will come again in the future
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Very Good”
Close to amenities, helpful and attentive staff, clean with sufficient facilities. Would stay there again. Thanks
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Dear Mr. Mohamed Thank you for your recent review of the grand plaza hotel. We are delighted you enjoyed your time with us . We look forward to welcoming you back again soon Mohamed Abdel Razzak Quality Manager
Good place, clean, quite, near to my business, good staff”
Good for short stay, make shopping and business in center of city, going for school exam and universities. But the towels in bath were not good
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager
Value for comfort n breakfast”
Location was not ideal . However they compensated with with applausable hospitality and the breakfast was good too.. tho u still have to ask for basic amenties like iron on room service
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager
Very good”
The hotel is clean ,rooms are nice ,the staff is very friendly.
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager
It was ok.”
The location was not good. It's too far from the sea front. Too much traffic jam in the area. The largest bed size is queen and you have to pay for extra bed. Parking costs 74 LE a day. Lunch buffet is expensive for the the little variety they offer. Too much close to the mosque loud speaker. At least New Cairo doesn't allow these kinds of loud speakers.
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Above average”
Ac not working
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Dear Mr. Vishal I would like to thank you for choosing the Grand Plaza Hotel Smouha for your recent stay in Alexandria and taking the time to submit a review concerning your experience. we are disappointed to hear that you didn’t like the Air condition efficiency in the room. However, we didn’t find any records that you raised a request to fix the air condition. we have available duty manager and reception team 24 hours / 7 we advise you your next stay to let us know and we will do all possible to make your stay as pleasant as we can. Looking forward to welcoming you back in the Grand Plaza Hotel. Best regards Mohamed Abdel Razzaq Quality & Guest Experience Manager
Acceptable”
It is bit expensive but it is clean The option of paying additional money flr the parking was not good Hope that they will make it free allover the time of stay and that would be a great option like all other hotels allover the word are following.
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Disgusting hotel! Avoid ”
The room is dirty af, loud music playing all night on the rooftop. Doggy neighbourhood and extremely poor management and attitude, avoid!
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EXCELLENT HOTEL”
The hotel is located not exactly near at the bustling city center of Alexandria, however its location is still close to all destinations and the very near to Green Plaza Mall . We had the family room which was excellent for us. Check in and check out was not a problem. Breakfast was great. All in all, it is an excellent hotel.
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager
Very nice and convenient”
As a solo traveller, I enjoyed my stay at the Grand Plaza hotel, I feel though that they don't realise how attractive their property is for solo travellers and they treat it like it's made for families. I found them very helpful and quick on their feet with my requests and enquiries, one lady in particular was very nice and friendly at reception. I especially liked their room service, the burger was homemade and very well cooked, the bread was fresh, the fries were still hot and well spiced, the salad fresh and tasty, I very much felt like this meal was done with love! haha. Their breakfast didn't have that many options, but it was up to standard, nothing too fancy. The room was very clean and equipped with all the basics, the bathroom modern and nice. There was no hairdryer though, which I thought was kinda weird and inconvenient. At some point I needed nail care kit, they didn't have clippers so they gave me two kits with nail file, they're genuinely helpful and good-natured.
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Exceptional”
highly Recommended to stay in this hotel . staff is friendly , room is spaciouse and clean . thanks to Sara supervisor for her help . Great value of money .
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Paid for superior and got standard room”
I paid for a superior room and the reservation at their system appears standard room. No swimming pool. Location is far from city center. Too high price for the quality and space.
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Bad location and no reception or swimming pool”
That was a bad experience the hotel didn’t have any facilities like lobby or swimming pool or a restaurant, and the rooms were small and the furniture was old
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A good stay”
Value for money.
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Aftab Ahmad”
O.K for one night.
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perfect”
you had everything i wanted thank youu
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Exceptional”
Good
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We are grateful for the feedback you have provided regarding your stay. We are happy to hear you enjoyed our relaxing atmosphere, and we hope to welcome you back again soon Mohamed Abdel Razzak Quality Manager