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The Grand Renai
Deluxe Room King - Guestroom, The Grand Renai in Kota Bharu
Entrance, The Grand Renai in Kota Bharu
Lobby, The Grand Renai in Kota Bharu
Swimming pool [outdoor], The Grand Renai in Kota Bharu
Swimming pool [outdoor], The Grand Renai in Kota Bharu
Fitness center, The Grand Renai in Kota Bharu

Removed from saved list

8.5

Excellent

6,402 reviews

6,402 reviews

Housekeeping112
Breakfast97
Food & Dining17
See map
See map

8.7

Excellent

Location rating score

Excellent location - 400 meters from city center
Parking
FREE
Popular landmarks
War Museum
1.3 km
Kelantan State Museum
1.8 km
Pasar Besar Siti Khadijah
2.2 km
Istana Jahar
2.5 km
Bank Kerapu
2.6 km
Closest landmarks
Billion Shopping Centre
20 m
Watsons
70 m
Lim Clinic
590 m
Klinik Haidar Kamal
900 m
Santan Segera 343
950 m
2022

The Grand Renai

Jalan Sultan Yahya Petra, Kota Bharu City Centre, Kota Bharu, Malaysia, 15150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kota Bharu City Centre part of Kota Bharu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pantai Cahaya Bulan. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

11 travelers have booked today.

Value for money8.6
Distance to city center3 KM
Location rating8.7
Nearest airportKota Bharu Airport (KBR) - Malaysia
Distance to airport7.9 km

Rooms available at The Grand Renai

Excellent
Room comfort & quality

8.1

Deluxe Room King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Deluxe King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Premier King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Premier Room
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Grand Renai offers connecting rooms?

The Grand Renai offers connecting rooms for customers who would like to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

Does The Grand Renai offer dry cleaning services?

Yes! The Grand Renai provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What procedures does The Grand Renai take in terms of hygiene, safety, and cleanliness?

The Grand Renai meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with temperature check for guests and staff, staff trained in safety protocol, first aid kit, and body thermometer for more safety precautions and hygiene protocols.

How long do guests usually stay at The Grand Renai?

Verified past guests that have stayed at The Grand Renai had an average nightly stay of 1 night at this property.

At what time of the year is The Grand Renai most popular?

The Grand Renai's most popular month where verified guests travelers have stayed the most is in January.

What was the average room rate for The Grand Renai been in the past month?

The typical room rate for The Grand Renai in the past month is 236.13 MYR, compared to city's average of 114.76 MYR.

In which languages can The Grand Renai's personnel communicate?

The Grand Renai can speak in 5 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that verified Group travelers have given to The Grand Renai?

Verified group travelers that have stayed at this property have given The Grand Renai an average rating of 8.4. You can look up more precise customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What dining places are close by The Grand Renai?

The Grand Renai’s community is Kota Bharu City Centre which comprises of popular restaurants such as Chicken Rice Shop @ KB Mall, McDonald @ KB Mall, and Suriani Nasi Kukus.

What well-known shopping venues are nearby The Grand Renai?

Shopping options in The Grand Renai’s Kota Bharu City Centre neighborhood include Aeon Mall Kota Bharu.

What is the closest airport to The Grand Renai?

The nearest airport to The Grand Renai is Sultan Mahmud Airport, 125.0 km away.

What people love about The Grand Renai

  • 10

    Exceptional
    Staff 

    "Staff friendly, clean, best bed ever"

    muhamad

    |

    October 19, 2023

  • 8

    Very good
    Cleanliness

    "The room was clean and comfortable."

    rozeta

    |

    October 17, 2023

  • 7.6

    Very good
    Location

    "Location is strategic, can reach airport within 20 minutes."

    Chai

    |

    October 16, 2023

Property ranking|Compared to 776 Kota Bharu properties
See all rankings
Room comfort score
8.1/10
Room size
41 sqm.
Couples review score
8.8/10
Service score
8.8/10
Better than
99
%
of Kota Bharu properties
Bigger than
96
%
of Kota Bharu properties
Better than
93
%
of Kota Bharu properties
Better than
91
%
of Kota Bharu properties
Overall rating:

8.5

Excellent
6,402 reviews
Cleanliness
8.6
Facilities
8.5
Location
8.7
Read all reviews >
What travelers say they love:
Loved the stay, room was super clean, comfy and cozy.
SyazwanAzhar from Malaysia
Family with young children
More about The Grand Renai

More about The Grand Renai

The Grand Renai

Take everything available in Kota Bharu with a comfort stay at The Grand Renai.
Take advantage of a wealth of unrivaled services and amenities at The Grand Renai. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Kota Bharu even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Grand Renai is furnished and equipped with handy amenities. Some rooms at The Grand Renai are equipped with air conditioning for your convenience. Some rooms at The Grand Renai include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Grand Renai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Grand Renai which has a selection of halal options.
Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
The Grand Renai offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun without traveling far, by taking advantage of the dart board, yoga room and badminton court at The Grand Renai. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

The Grand Renai provides an excellent base for exploring the sights of Kota Bharu in-depth. Istana Jahar is located 2.4 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Kota Bharu.
This accommodation is highly rated for its staff and service, beating 91% of competition within the city.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

87 mentions

Housekeeping

64 mentions

Food & Dining

34 mentions

Swimming Pool

26 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Body scrub
  • Dart board
  • Fitness center
  • Foot bath
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Clothes dryer
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Halal
Restaurants on site
Palm Terrace Cafe, Level 1
  • Cuisine: Seafood, Malaysian
  • Menu: Buffet, A-la-carte
Dynasty Restaurant, Level 6
  • Cuisine: Chinese
  • Menu: Buffet, A-la-carte
Lobby Lounge, Level 1
  • No additional information available

Location

Jalan Sultan Yahya Petra, Kota Bharu City Centre, Kota Bharu, Malaysia, 15150
Excellent
Location

8.7

Airports
  • Kota Bharu Airport (KBR) - Malaysia
    7.9 km
  • Narathiwat Airport (NAW) - Thailand
    71.7 km
Public transportation
  • Kota Bharu Bus Station
    2.0 km
  • Wakaf Bharu Train Station
    5.5 km
Hospital or clinic
  • Watsons
    70 m
Shopping
  • Aeon Mall Kota Bharu
    2.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • War Museum
    1.3 km
  • Kelantan State Museum
    1.8 km
  • Pasar Besar Siti Khadijah
    2.2 km
  • Istana Jahar
    2.5 km
  • Bank Kerapu
    2.6 km
  • Handicraft Village and Craft Museum
    2.8 km
  • Masjid Muhammadi
    3.0 km
  • Min Fireflies Garden
    5.2 km
  • Pantai Sabak
    10.7 km
Nearby landmarks
  • Billion Shopping Centre
    20 m
  • Watsons
    70 m
  • Lim Clinic
    590 m
  • Klinik Haidar Kamal
    900 m
  • Santan Segera 343
    950 m
  • Immigration Office
    1.1 km
  • KB Mall
    1.1 km
  • KPJ Perdana Specialist Hospital
    1.1 km
  • Kota Bharu Mall
    1.1 km
  • KFC Stadium Car Park
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Please be informed that the guests are required to pay a Local Government Fee (LGF) of MYR 3.00 per room/night. This amount is not included in the room rate and will be paid directly to the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee50 MYR
  • Distance from city center3 KM
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)40 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants2
  • Number of rooms 298
  • Room voltage240
  • Year property opened1998

Reviews of The Grand Renai from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.6
Facilities8.5
Location8.7
Room comfort and quality8.1
Service8.8
Value for money8.6
High score for Kota Bharu
Rating
9+ Exceptional (696)
8-9 Excellent (265)
7-8 Very Good (377)
6-7 Good (121)
<6 Below Expectation (171)
Time of the year
Mar - May (353)
Jun - Aug (431)
Sep - Nov (439)
Dec - Feb (407)

Show reviews that mention 

Showing 1,630 verified guest comments
12345
10.0
Exceptional
Neez from Malaysia
Business traveler
Deluxe Room Twin
Stayed 2 nights in February 2023

The best!”

I will always recommend this hotel. Large clean room, large super single bed, well functioning accommodation, wide breakfast spread (they even serve Egg Benedict), warm and welcoming staff of every unit. This hotel attach to supermarket if you need anything. There are also self service laundry just beside the hotel building. Compared to other hotels' price, this hotel offered the best price.

Reviewed March 01, 2023

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Dear Mrs Neez, Thank you for staying at The Grand Renai Hotel! We are glad you had taken the time to share your experience staying at our Hotel. It is good to know you have had a pleasant experience. Your positive feedback will be shared with our team members to inspire them in giving their best at all time. We look forward to welcome you back the next time you are in town!

Responded July 05, 2023
The Grand Renai
10.0
Exceptional
Nor from Malaysia
Family with young children
Deluxe Room Twin
Stayed 1 night in February 2023

Good place to stay”

Clean room n toilet. Beds comfy. They have separate shower n bathtub. Breakfast got lots of choice tho some tasted good some so-so only. Parking at basement shared with shopping mall but its free. The only problem was aircond really cold even after adjusting. And the bedside lamp was not working. Lain lain ok.

Reviewed February 27, 2023

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Dear Mrs Nor, Thank you for sharing your feedback with us. Please accept our sincere apologies for the shortcomings. Meeting our guest’s highest satisfaction has always been our top priority and we are striving hard towards that objective. We are constantly upgrading our products and services in stages to serve you better in the future. We're looking forward to welcoming you back soon!

Responded July 05, 2023
The Grand Renai
10.0
Exceptional
Nur from Malaysia
Business traveler
Deluxe Room Twin
Stayed 3 nights in March 2023

One of the best in town”

I come for work, but I bring my family along. It’s so convenience. The staff is friendly and helpful as well. The bfast spread is plenty.

Reviewed April 01, 2023

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Dear Nur, Thank you for the highest rating. We look forward to welcoming you back soon!

Responded April 02, 2023
The Grand Renai
10.0
Exceptional
Rafidah from Malaysia
Family with young children
Deluxe Room King
Stayed 2 nights in May 2023

Nice ambience”

The hotel has been upgraded. The breakfast is superb! middel of the city, easy access to any place.

Reviewed May 11, 2023

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Dear Ms Rafidah, Thank you for sharing your feedback on your stay experience. We are delighted to know you had enjoyed your stay with us.

Responded September 11, 2023
The Grand Renai
10.0
Exceptional
Anis from Malaysia
Group
Deluxe Twin Room
Stayed 2 nights in May 2022

A pleasant stay”

It was a nice stay ever in KB! Got free parking as well. The breakfast buffet is the best coz it served local kelantan food (nasi kerabu, nasi dagang, laksam, akok, roti kacang pool etc). Will definitely come again for the breakfast. 👍🏻👍🏻👍🏻👍🏻👍🏻

Reviewed May 19, 2022

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Thank you for choosing our hotel and giving us a perfect rating! We're so glad that you enjoyed your stay with us. Thank you for your support and we're excitedly looking forward to welcoming you back soon.

Responded June 12, 2022
The Grand Renai
10.0
Exceptional
Mimie from Malaysia
Family with young children
Suite
Stayed 2 nights in December 2022

EXCELLENT SERVICES”

Thank you for assisting me during my stay on 31/12/2022. From receptionist, bellman/valet, room service, operator, & housekeeper all do their jobs excellent. Wishing you guys all the best.. 😘

Reviewed January 05, 2023

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded January 10, 2023
The Grand Renai
10.0
Exceptional
MOHD from United Kingdom
Family with young children
Deluxe Room Twin
Stayed 3 nights in January 2023

Great to stay”

The hotel is attached with shopping mall. Breakfast with a lot of varieties from local to continental foods. Since it's attached with the shopping mall, the car park also shared with shopping mall and it's a bit tough during peak hour . The rest are okay

Reviewed January 25, 2023

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Thank you for sharing your feedback. We have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Please accept our sincere apologies for the shortcomings.

Responded January 25, 2023
The Grand Renai
10.0
Exceptional
Farah from Malaysia
Couple
Deluxe Room King
Stayed 2 nights in February 2023

Will be my first option in Kota Bharu”

King bed, have working table, hanger, safety box, hanger, cupboard, towels, room services daily. A good stay just parking quite difficult, the hotel merge with shopping mall so don't forget to ask hotel's staff the parking direction

Reviewed February 28, 2023

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Dear Mrs Farah, Thank you for staying at The Grand Renai Hotel! We are glad you had taken the time to share your experience staying at our Hotel. It is good to know you have had a pleasant experience. Your positive feedback will be shared with our team members to inspire them in giving their best at all time.

Responded July 05, 2023
The Grand Renai
10.0
Exceptional
ROSSALMI from Malaysia
Group
Deluxe Room
Stayed 1 night in July 2022

The best stay ever”

I would recommend this hotel to everyone👍👍👍.the room was neat and clean.the facilities are great and the food was so good.this was my 2nd stay and will repeat it in future🥰

Reviewed July 30, 2022

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Thank you for choosing our hotel and giving us a perfect rating! We are glad to know that you enjoyed your stay with us at The Grand Renai Hotel. Your positive feedback will be shared with our team members to inspire them to give their best at all times. Thank you for recommending us and we're looking forward to welcoming you back soon!

Responded August 03, 2022
The Grand Renai
10.0
Exceptional
Suzita from Malaysia
Family with young children
Deluxe Room Twin
Stayed 1 night in February 2023

Comfortable ”

I love to stayed in this Hotel, the staff were friendly. The location of this hotel is strategic, middle of the city where you can get food, 7eleven, mall just around the corner. Thanks!

Reviewed February 26, 2023

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Dear Mrs Suzita, Thank you for staying at The Grand Renai Hotel! We are glad you had taken the time to share your recent stay experience at our Hotel. It is good to know you have had a pleasant experience. Your positive feedback will be shared with our team members to inspire them to give their best at all time. We look forward to welcoming you back soon!

Responded July 05, 2023
The Grand Renai
9.6
Exceptional
Tasnim from Malaysia
Business traveler
Deluxe Room King
Stayed 1 night in February 2023

CLEANLINESS”

I BOOK 2 ROOMS 1 ROOM IS GOOD NICE AND CLEAN BUT!!!!! ONE ROOM IS SO BAD!! THE DUVET SMELL LIKE SOMEONE BODY!! I KNEW YOU NOT CHANGE IT!! SO PLEASE MAKE SURE CHANGE YA!! WE PAY FOR GOOD SERVICES!! THIS UPCOMING WEEK I WILL BE THERE ALSO!! IF THIS KIND OF THING HAPPEN AGAIN I WILL GIVE VERY BAD RATING!! NASIB THE OTHER ROOM GOOD. BUT NO SMART TV LA PULA...

Reviewed March 13, 2023

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Dear Mrs Tasnim, Thank you for taking the time to give your feedback on our Hotel. We regret that your stay with us was not so pleasant. We do apologies for the issue faced and we’ll strive to ensure better services moving forward. We have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Please accept our sincere apologies for the setbacks. We look forward to welcome you back soon!

Responded July 05, 2023
The Grand Renai
10.0
Exceptional
Nur from Malaysia
Couple
Deluxe Room King
Stayed 1 night in March 2023

Exceptional”

Location good - beside a market & bowling Facilities good - swimming pool Staff good - friendly & fast response Food excellent - so many choices for breakfast

Reviewed March 16, 2023

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Dear Ms Nur, Thank you for sharing your feedback on your stay experience. We are delighted to know you had enjoyed your stay with us.

Responded September 11, 2023
The Grand Renai
10.0
Exceptional
NOR from Malaysia
Couple
Deluxe Room King
Stayed 1 night in December 2022

Best hotel in Kota Bharu”

Everything is good for me. From buffet breakfast that I like most, the huge gym, the deep pool, spacious room until best customer service from staffs. Repeatable !!

Reviewed January 06, 2023

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded January 10, 2023
The Grand Renai
10.0
Exceptional
Nurhani from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in October 2022

Breakfast great”

Staffs hotel are so polite n friendly..the great n delicious breakfast buffet with variety of food especially local food..sure will repeat when come klantan again..parking also available for guest..at first thought no parking provided..but actually have..so recommended for others

Reviewed October 11, 2022

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Thank you for choosing our hotel and giving us a perfect rating! We are glad to hear that you enjoyed your stay with us at The Grand Renai Hotel. Thank you for your support and we look forward to welcoming you back soon!

Responded October 12, 2022
The Grand Renai
10.0
Exceptional
NURUL from Singapore
Business traveler
Deluxe Room Twin
Stayed 2 nights in February 2023

Good hotel in KB”

Breakfast buffet is the best! Spoilt for choices also comes with great taste food!

Reviewed March 06, 2023

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Dear Mrs Nurul, Thank you for sharing your review. We are glad you had enjoyed your stay with us. It is good to know you have had a pleasant experience. Your positive feedback will be shared with our team members to inspire them in giving their best at all time. We appreciate your feedback and looking forwad to welcome you back the next time you're in town.

Responded July 05, 2023
The Grand Renai
10.0
Exceptional
Nurul from Malaysia
Business traveler
Deluxe Room King
Stayed 1 night in March 2023

Pleased”

From the entrance, front office, receptionist, f&b, room services all helpful & great services. Recommend!

Reviewed March 26, 2023

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Dear Ms Nurul, Thank you for sharing your feedback on your stay experience. We are delighted to know you had enjoyed your stay with us.

Responded September 11, 2023
The Grand Renai
10.0
Exceptional
Lo from Malaysia
Family with teens
Deluxe Room King
Stayed 1 night in March 2023

Rooms , staff”

Spacious , clean and comfortable rooms Friendly and helpful staff

Reviewed March 16, 2023

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Dear Mr Lo, Thank you for sharing your feedback on your stay experience. We are delighted to know you had enjoyed your stay with us.

Responded September 11, 2023
The Grand Renai
10.0
Exceptional
nor from Malaysia
Business traveler
Deluxe Room King
Stayed 2 nights in January 2022

Exceptional”

The lobby staff during check in was very courteous and helpful. Her name is Eisha. Due to some problem with my flight booking, I had to take early morning flight from KL. So I arrived at the hotel early. She was kind enough to let me sit at the business centre to do my work while waiting for a room. During checkout I requested for late checkout and she was equally helpful and kind.

Reviewed February 01, 2022

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Dear Nor, Thank you so much for the positive rating. We look forward to welcoming you back to The Grand Renai, the next time you are back in Kota Bharu.

Responded February 07, 2022
The Grand Renai
10.0
Exceptional
SITI from Malaysia
Couple
Deluxe Room King
Stayed 1 night in November 2022

Exceptional”

Second time here,bilik bersih,location strategic close to KB Mall, pasar siti khadijah, staff friendly dan sangat membantu.Best part is their breakfast had a lot of varieties from local to western choice and their roti titab so nice.

Reviewed November 29, 2022

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 30, 2022
The Grand Renai
10.0
Exceptional
Muhammad from Malaysia
Couple
Deluxe Room Twin
Stayed 1 night in June 2022

Hotel is quite old but room very well maintained ”

Room still cantik although old. Staff very professional and friendly. Breakfast is also very good plus they have local food like laksam and laksa. TV also latest samsung flat screen that u can watch netflix and youtube. Overall I’m very satisfied.

Reviewed June 17, 2022

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Thank you for choosing our hotel and giving us a perfect rating! We are glad that you've enjoyed your stay with us. Thank you for your support and we're looking forward to welcoming you back soon.

Responded June 21, 2022
The Grand Renai
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