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Radisson Hotel Grand Rapids Riverfront
270 Ann Street Northwest, West Grand, Grand Rapids (MI), United States, 49504 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the West Grand part of Grand Rapids (MI), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Frederik Meijer Gardens & Sculpture Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Enjoyed our stay”
We enjoyed a nice stay at the hotel. We were very pleased with the food from the restaurant at the the hotel.
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Acceptable”
I was left for over an hour waiting for a shuttle after I was told that it would be there in 10 minutes, after that several calls to the hotel went unanswered. Ended up taking a Lyft. That ruined everything. the Elliptical and bike were not functional in the fitness room.
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Cheapest Hotel in GR and still not worth the price.”
Absolutely disgusting rooms. Poor customer service. Run down facilities.
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Not clean”
I think the sheets were washed, but the rest of it was visibly dirty (shampoo on shower walls, some half cleaned red stain on the countertops, spilled soda in the mini fridge, long streaks of fingers on the inside window) I got what I paid for, I guess, since it was really cheap, but this was not a 3 star place to stay. It's the kind of place you look under the mattress to make sure there's no bedbugs.
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Radisson Disappointment ”
When you think of Radisson over the years you think of quality and cleanliness and superb accommodations. When you go to this location it is the exact opposite and was a disappointment from the time we walked in the door. The property is pretty dated and needs a facelift everywhere. The elevator had pushed in bulbs and looked beat up. You think you have a balcony when you pull up but it’s just a trick to think you have a balcony. No fresh air allowed in through a door wall as there is no doorwall, nor window that opens to the fake balconies. Speaking of fresh air, unless you love Indian cuisine do not stay here. The restaurant at the main lobby is an Indian restaurant and smells of Curry permeate the lobby and all the way down our hallway on the fifth floor. Many people do not like that strong curry smell and it made it difficult for those of us that don’t like that smell at all. Staff was nice but did not go out of their way to help us check in a couple hours early. The Starbucks coffee at the restaurant in my opinion is NOT Starbucks. I buy Starbucks all the time and this was anything BUT Starbucks. I feel that they buy cheaper coffee and say it’s Starbucks. They should be checked out to see if they are false advertising. Overall, the stay was just overnight and we just didn’t like it. Lastly the bed sheet had hairs of what looked like someone’s shaving remnants right next to my pillow. Also the fridge wasn’t cleaned out as someone’s ice cream was left in there. Peeling paint in the bathroom. Pay the extra money and stay somewhere else.
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Good”
Used to have free coffee ☕ in the morning. Not available anymore 😢
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Good for price”
Nice hotel for area and price. Disappointed that the bar didn’t offer draft beers. Had to go somewhere else for that.
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Exceptional”
We enjoyed our stay. Thank you
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Just average”
Our stay did not give the real Grand Rapids vibe. My husband had outpatient surgery and had to go back to the hospital after his 7 am procedure at 1:30 pm. I asked for a late checkout and did get one additional hour until noon but could not extend it until 12:30 pm without a $50 fee.
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Room was great”
Room as great, staff was friendly, the breakfast in the morning was not included (which is your typical continental breakfast) was cold & not very good for paying extra.
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Clean and Comfortable”
Enjoyed our weekend. Close to all downtown action and many local breweries.
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Above average”
Restaurant was closed and bathroom wasn't the cleanest.
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Good enough ”
I thought the room could have been cleaner. I used to be a housekeeper at a few different hotels and always took great pride in having the cleanest rooms. I ran my fingers along the top of the picture frames and there was a pile of dust. I pulled out the filters in the ac/heater unit and they were pretty gross also. The beds were comfy, the shower was hot, and the front desk girls were nice. so if that’s all you need and you’re not super picky about it being white glove clean this is fine.
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Excellent”
Staff was extremely friendly! Room was clean and the location is extremely easy to get to downtown! Will be back soon enough!
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Very Nice Hotel”
Very nice updated rooms, bed and pillows were very comfortable and room was very clean. They had lots of towels and wash cloths, bar was great and staff was very friendly. I would highly recommend this hotel.
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Out dated”
Unfortunately they didn't have enough staff but the people at the front desk were great. Not a convenient location and over priced. Restaurant wasn't open when we got there because they had no one to work there, it was open the day we left. Rooms are small. Pool and hot tub were nice. We were there for four nights and wasn't worth the money.
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