The Grand Sathorn Hotel
The Grand Sathorn Hotel
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"Spacious Room and Friendly Staff"

Kyaw

May 4, 2018

Deluxe Rooms - Guestroom The Grand Sathorn Hotel
Deluxe Rooms - Guestroom
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Lobby The Grand Sathorn Hotel
Lobby
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Lobby The Grand Sathorn Hotel
Lobby
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Interior view The Grand Sathorn Hotel
Interior view
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Excellent
Location
8.0
See all 53 photos The Grand Sathorn Hotel
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The Grand Sathorn Hotel

Excellent location
See what's nearby
Very good
From 815 reviewsSee what guests said
7.9
Recommended by 83% of guests
Value for money8.0
Distance to city center5.4 km
Location rating8.0
Nearest airportDon Mueang International Airport (DMK)
Distance to airport23.6 km
Has restaurantYes
83%

would recommend to a friend

Agoda Preferred Property

  • 310 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Fitness center

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 14 times in the last 24 hours | 40 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • City view
  • 63 m²/678 ft²
  • 1 king bed
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Deluxe Rooms
Deluxe Rooms
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  • City view
  • 43 m²/463 ft²
  • 2 single beds
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Junior Suite
Junior Suite
...
  • City view
  • 60 m²/646 ft²
  • 1 king bed
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Executive Room
Executive Room
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Presidental Suite
Presidental Suite
...
  • City view
  • 103 m²/1109 ft²
  • 2 single beds and 1 king be...
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Deluxe Suite
Deluxe Suite
...
  • 60 m²/646 ft²
  • 1 super king bed and 1 sofa...
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Suite Standard
Suite Standard
...
  • 60 m²/646 ft²
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SUITE EXECUTIVE BED AND BREAKFAST [All Market]
SUITE EXECUTIVE BED AND BREAKFAST [All Market]
...
  • Shower
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Twin/Double room - Executive
Twin/Double room - Executive
...
  • Shower
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Double Or Twin Executive
Double Or Twin Executive
...
  • Shower
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More about The Grand Sathorn Hotel

More about The Grand Sathorn Hotel

"Nice ambience with wonderfully helpful Staff!"

Reviewed January 4, 2018

Tsui W. from Singapore

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Saffron
190 m Thai
Jam
370 m Thai, Vegan
Orchado
460 m Thai
Asian cuisine
Asian cuisine
Baan Glang Soi
30 m Asian, Thai
Nalin Kitchen
160 m Asian, Seafood, Thai
Banyan Tree Bangkok
190 m Asian, European, Thai
Japanese cuisine
Japanese cuisine
Bento and Bake
130 m Japanese, Sushi
Yayoi Restaurant - Robinson Bangrak
230 m Japanese
Sai Zen
350 m Japanese, Seafood, Sushi

What they offer

"The front desk staff was attentive and helpful."

Terence from Singapore

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (815)Booking.com Reviews (3286)
7.9
Cleanliness7.9
Facilities7.5
Location8.0
Room comfort and quality8.0
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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Deluxe Rooms
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Showing 528 verified guest comments
12345
3.2
DAJIN
Solo traveler
Executive Room
Stayed 2 nights in September 2018
Disappointed”
Totally different from the pic. Very old and so required to remodel Not clean (a lot hairs in bathroom) and didn't make up room during my stay even though I hang the sign at the door Sink in bathroom stuck Hot water does not come up properly Water pressure is too weak Terrible Slippers .. looks somebody used.. and so on... can't say good .. Just cheap deal at the last minute in the place I wanted.
Reviewed September 24, 2018
2.8
Christina from Australia
Couple
Deluxe Rooms
Stayed 1 night in September 2018
Disappointing service and amenities”
We arrived and were given a less than welcoming greeting. No offer to take bags to or room not explain where anything was located. The whole hotel had a dank, almost toilet-like smell. Large room but extremely small and unpleasant bathroom. Mound in patches on the shower curtain and barely room to move. Very small and unappealing bar on the rooftop. Pool looks great on the website but not as great in reality. Very disappointed. In the competitive Bangkok accommodation market, I’m surprised this place is still operating. Everywhere else we have stayed has been super welcoming and helpful. Best to avoid.
Reviewed September 22, 2018
10.0
Exceptional
Sana
Group
Deluxe Rooms
Stayed 2 nights in September 2018
Exceptional”
Amazing Hotel and best staff.
Reviewed September 11, 2018
Dear Sana, Thank you for your excellent review, we are delighted that your time with us at our hotel was a joyful experience. We hope that you will return to stay with us again soon! With best regards, Sasinant Wis. Hotel Manager
Responded September 19, 2018
The Grand Sathorn Hotel
9.6
Exceptional
Alina from United States
Solo traveler
Deluxe Rooms
Stayed 1 night in September 2018
Loved my stay!”
Very large, modern, and cozy accommodations. Room service food was really great and the bar/coffee shop/rooftop pool are terrific.
Reviewed September 09, 2018
Dear Alina, I would like to thank you for sharing your great review regarding our hotel. Thank you for highlighting the spacious rooms, comfortable rooms, delicious food and our rooftop pool. We look forward to your return soon :) With best regards, Sasinant Wis. Hotel Manager
Responded September 11, 2018
The Grand Sathorn Hotel
9.6
Exceptional
Ariel from Israel
Couple
Deluxe Rooms
Stayed 1 night in September 2018
Good Hotel, needs renovation on lower floors ”
we slept there twice one night. One night in the 8th floor, the room was excellent in all of views. big, confortable , new, .... The second night, it was on the 4th floor, the room was the same but with old furniture and bad smell. I recommend this hotel with all the good service, the good breakfast I received if you ask for a room in the lasts stair until they renovate the lowest.
Reviewed September 08, 2018
Dear Ariel, Thank you for your great feedback and for taking the time to share your experience with us. We appreciate your loyalty to the Grand Sathorn and we are pleased to read that you had an enjoyable stay and that you were satisfy with our spacious rooms and amenities. Your comment is greatly appreciated and will be shared to the entire team! We look forward to the next opportunity of welcoming you back soon for another enjoyable stay with us. With best regards, Sasinant Wis. Hotel Manager
Responded September 11, 2018
The Grand Sathorn Hotel
9.2
Exceptional
Sandy from Singapore
Group
Deluxe Rooms
Stayed 4 nights in August 2018
Deluxe Room”
Location is good as in near BTS station. Is 6 stop to siam station. Facilities is good as well, went to the pool every morning and see staff is doing cleaning, the pool may have some dead insect but is acceptable as those insect are cause by the night light flies. Outside of the building may seem old and doggy but don't judge by it cover, the room given to us is very spacious and clean only that the shower water flow is very small but still bearable so we didn't inform the staff, and staff over there are very nice and friendly. I get a smile and greeting from them every morning. Enjoy the trip with my sibling for holiday. Overall we did have a pleasant stay and will choose to stay there again.
Reviewed September 06, 2018
Dear Sandy, Thank you so much for your wonderful high ratings of our hotel. It's really great to hear from our guests and we deeply appreciate your compliment to our specious room, cleanliness, convenient location and friendly staff. We can't wait for you to return for your next visit! We truly enjoyed having you as our guests and we look forward to see you again soon:) With best regrads, Sasinant Wis. Hotel Manager
Responded September 07, 2018
The Grand Sathorn Hotel
10.0
Exceptional
VIENGSOTH from France
Couple
Deluxe Rooms
Stayed 2 nights in September 2018
A++”
Everything Nice
Reviewed September 06, 2018
Dear VIENGSOTH, Thank you for taking the time to review your stay with us and giving us perfect rating. We are delighted to note that you appreciated our services availed by you at the hotel during your visit. Compliments like these motivates us to strive for more and also helps us to constantly improve ourselves. Hoping to see you again soon :) With best regards, Sasinant Wis. Hotel Manager
Responded September 06, 2018
The Grand Sathorn Hotel
5.2
Mika from Japan
Family with young children
Deluxe Rooms
Stayed 4 nights in August 2018
Room allocated was not the room we booked.”
We ( 1 adult and 2 kids, 11&7) booked a deluxe room for 5 nights. Room on the photo looked very clean and modern, and the beds looked big enough for 3 of us without an extra bed. When we checked in at 21:00pm, a guy at the reception told us he specially allocated us to a big king size bed. When we entered the room, we were disgusted by the odor of moldy, musty, a room- which-never-been-used-for-a-long-time- smell. The room looked very different from the deluxe room that was shown in agoda booking page, it was run-down old room. Walls were yellow, bed was not even a king size bed but more like double. Tab was broken and drainage was stuck, shower was broken we hardly get water coming down from the shower head. We asked the reception if we could change a room, but the reception told us that all the rooms are fully booked and thats the king size bed we asked for and the room was what we booked for, and all the rooms have the same size bed and even if we change the room, bed size will be the same. We were tired after 22:00pm, and we wanted to sleep. We asked for an extra bed as there was no other choice for all of us to sleep on that small double sized bed. We went out to have dinner while they are setting up an extra bed. Came back to the room, a baby cot was there which was a joke to us. We asked once again that we need a bed not a baby cot. They finally set up an extra bed for additional THB400 /night. Next morning we woke up with the very unpleasant moldy smell and again I went to the reception and asked them to change the room. This time they changed a room for us. We were moved to the room now looked like what we booked on agoda website with a proper king size bed. As we didn’t need extra bed anymore, I asked at the reception to remove the extra bed, 2 guys at the reception told me off saying that the extra bed fee for 5 nights were already charged to my Agoda account and charged to my credit card, and cannot be refunded. And the room allocated to us on the first
Reviewed August 26, 2018
Dear Mika, We regret that your stay at our hotel did not entirely correspond to your expectations. We are very sorry that you feel that were not comfortable, Regarding the old rooms type, we will have a renovation project soon. Thank you for your constructive comments and suggestions, which will be taken into consideration. If you ever visit us again, please do not hesitate to contact us. We will try to make sure that your next stay is a positive and satisfying one. With best regards, Sasinant Wis. Hotel Manager
Responded August 28, 2018
The Grand Sathorn Hotel
9.6
Exceptional
WILKA from Hong Kong
Solo traveler
Deluxe Rooms
Stayed 4 nights in August 2018
Close to BTS saphan Taksin station ”
Big room with comfortable pillow , only 8 mintues by walk from bts saphan Taksin station , many street food nearby ! Strong air conditioner
Reviewed August 24, 2018
Dear WILKA, Thank you for your excellent reviews and your wonderful feedback here of our hotel. We are very happy that you mention our great location, spacious rooms and comfortable. Thank you once again and we look forward to seeing you again soon. With best regards, Sasinant Wis. Hotel Manager
Responded August 28, 2018
The Grand Sathorn Hotel
9.2
Exceptional
Linda from United States
Family with teens
Deluxe Rooms
Stayed 3 nights in March 2018
Loved it and a great deal!”
Wow! The pool views, the attractive rooms, the location and the price were all great. A 5-minute walk to the river and a 5-minute walk to the "subway." It wasn't luxury, but we didn't need that. Don't be put off by the tired-looking exterior; inside it is very nice. Just a terrific experience for the money. Highly recommended!
Reviewed August 21, 2018
Dear Linda, We're very pleased to hear that you enjoyed your stay and liked our rooftop pool and the convenient location. Thank you for taking the time to post a review. We appreciate your feedback and hope to see you again soon :) With best regards, Sasinant Wis. Hotel Manager
Responded August 22, 2018
The Grand Sathorn Hotel
10.0
Exceptional
Richard from Australia
Couple
Deluxe Rooms
Stayed 2 nights in August 2018
Awesome room.. awesome staff”
Room exceeded expectations and was very clean and fairly well appointed.. staff were friendly and willing to help with any problem.. big or small.. would definitely book this place again
Reviewed August 19, 2018
Dear Richard, Thank you very much for your fantastic review on our hotel. It gives us great pleasure to know that you had a comfortable stay with us and like our cleanliness and friendly staff. We look forward to welcoming you back again in the future :) with best regards, Sasinant Wis. Hotel Manager
Responded August 22, 2018
The Grand Sathorn Hotel
7.6
Very good
Jan from Denmark
Couple
Junior Suite
Stayed 4 nights in August 2018
Nice place to stay in Bangkok - excelent breakfast ”
Staff is really helpful and dedicated to please your stay. Breakfast has many choices and a wonderful way to start the day. Cleanliness in general is okay - but floor and windows were very dirty. We would stay there again.
Reviewed August 16, 2018
Dear Jan, We would like to say thank you very much for your nice review. We will keep your review to update our service facilities. We have passed on your comment to the Housekeeping to improve working immediately. And we would like to say sorry for your inconvenience and request you to come back to us next time. With best regards, Sasinant Wis. Hotel Manager
Responded August 22, 2018
The Grand Sathorn Hotel
3.6
choo from Malaysia
Family with young children
Deluxe Rooms
Stayed 2 nights in August 2018
Too far different with shown picture in agoda”
Very old style hotel and the bed is very hard. feel disappointed . with that price can get more valuable stay .
Reviewed August 13, 2018
Dear Choo, I am deeply sorry for the discomfort of the bedding you experienced during your stay. Our goal is to ensure you are satisfied with your stay and we provide exceptional service to fulfill all of your needs. I am sorry we failed you. We are always looking for ways to improve our guest experiences. We hope to have a chance to welcome you back in the future. With best regards, Sasinant Wis. Hotel Manager
Responded August 22, 2018
The Grand Sathorn Hotel
10.0
Exceptional
Azhar from United Kingdom
Couple
Deluxe Rooms
Stayed 2 nights in July 2018
Very good location ”
Cheap grabs to anywhere a tourist would want to go, there are also so many restaurants close by as well as a shopping centre with a McDonald’s and KFC which is a 3 minute walk Max
Reviewed August 02, 2018
Dear Azhar, Thank you for your review and your positive comments about our convenient location. Kind feedback is always highly appreciated and always feels heartwarming and rewarding! We would love to have you again in the future. With best regards, Sasinant Wis. Hotel Manager
Responded August 07, 2018
The Grand Sathorn Hotel
8.4
Excellent
Edgardo from Singapore
Couple
Deluxe Rooms
Stayed 4 nights in July 2018
Great Location”
The rooms are huge and the location is very convenient. If you don't mind a home feel but a little old hotel then this is it. Wi fi works well, BTS is walking distance and staffs are courteous. Best for family as the hotel rooms are clean and large.
Reviewed July 30, 2018
Dear Edgardo, Thank you for sharing your excellent feedback with us. It is great to hear you enjoyed our spacious room, hotel location, friendly staff and the WIFI worked well. We look forward to being at your service again soon :) With best regards, Sasinant Wis. Hotel Manager
Responded July 30, 2018
The Grand Sathorn Hotel
4.8
Silvia from Spain
Couple
Deluxe Rooms
Stayed 2 nights in July 2018
Not so good...”
the only good thing about the hotel is the localization. The room was so dirty that qe had to ask for another one (hair in the shower, gum,...). The food was expensive and not so good...
Reviewed July 26, 2018
Dear Silvia, Thank you for your reviews. We are deeply sorry for the discomfort of the room was dirty you experienced during your stay with us. Our goal is to ensure you are satisfied with your stay and we provide exceptional service to fulfill all of your needs. We are sorry we failed you. Please let us know if there's anything we can do to help and we will be glad to assist the next time you come visit us soon. With best regards, Sasinant Wis. Hotel Manager
Responded July 30, 2018
The Grand Sathorn Hotel
8.8
Excellent
Justin from Malaysia
Solo traveler
Deluxe Rooms
Stayed 1 night in July 2018
Overall a good hotel”
The deluxe room was big with a couch sitting area, a small coffee table by the window and large bed. Bathroom was adequate with a bathtub as well. Swimming pool on the roof top was great for a dip but the hottub was not working. Overall satisfied with the amenities on offer. The TV though has a lot of news channel in different international languages but no movie channel at all. Hotel is less than 10mins walking distance to BTS Saphan Kwai. Nearby to Robinson's department store and a lot eateries / hawker food around. Also, manage to have a late checkout by an hour. Price without breakfast is higher than other places but does cover up with the big room and decent amenities.
Reviewed July 24, 2018
Dear Justin, Thank you for your wonderful review of our hotel. It is always inspiring to receive such positive feedback from valued guests and we appreciate your comments and liked our spacious rooms, rooftop pool and the convenient location. Thank you sharing and we look forward to being at your service again soon. With best regards, Sasinant Wis. Hotel Manager
Responded July 30, 2018
The Grand Sathorn Hotel
10.0
Exceptional
Rachelle from Philippines
Solo traveler
Deluxe Rooms
Stayed 3 nights in June 2018
big rooms, good location”
They have bigger rooms than i expected. Not crowded and near to trains, water taxi, taxi! Easy to navigate.
Reviewed July 22, 2018
Dear Rachelle, Thank you so much for such a great review! We are pleased to hear that you had a perfect stay with us and liked our spacious rooms and the convenient location. Once again thank you for sharing your experience with us, we hope to see you again soon :) With best regards, Sasinant Wis. Hotel Manager
Responded July 24, 2018
The Grand Sathorn Hotel
8.0
Excellent
Jesus from Philippines
Group
Deluxe Rooms
Stayed 3 nights in June 2018
Very good”
Staff are very polite and easy to talk with. Place is near the MRT and and River Boat so very accessible to transportation.
Reviewed July 18, 2018
Dear Jesus, We are delighted to know that you had a really good stay at our hotel and that you liked our convenient location and our friendly staff. We really appreciate your feedback, we always work to satisfy our guests and we are so happy to read that we did it with you. Thank you once again and we look forward to seeing you again soon :) With best regards, Sasinant Wis. Hotel Manager
Responded July 18, 2018
The Grand Sathorn Hotel
9.2
Exceptional
Sheree from Australia
Couple
Junior Suite
Stayed 4 nights in July 2018
Nice place to stay out of the way but within reach”
Good location Staff friendly & helpful Room - Junior suite- clean, large, functional however close to expressway side and can hear traffic noise! Didn’t eat at the premises so can’t comment on food Location/ close to two stations/ skyrail easy to use.
Reviewed July 15, 2018
Dear Sheree, I would like to say thank you very much indeed for your excellent review of the Grand Sathorn. I am glad that to read you had an enjoyable stay with us, and appreciate you like our big room, the convenient location and friendly staff. I do hope to welcome you back again in the future. With best regards, Sasinant Wis. Hotel Manager
Responded July 16, 2018
The Grand Sathorn Hotel
12345
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