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The Grande Suites
Standard Room, The Grande Suites in Surigao City
Interior view, The Grande Suites in Surigao City
Bathroom, The Grande Suites in Surigao City
Bathroom, The Grande Suites in Surigao City
Business center, The Grande Suites in Surigao City
Coffee shop, The Grande Suites in Surigao City

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6.9

Good

95 reviews

95 reviews

See map
See map

6.4

Good

Location rating score

Parking
FREE
Closest landmarks
Rock and Mineral Museum
1.6 km
Eva Macapagal Passenger Terminal
1.8 km
Surigao Airport
3.2 km
Birok Beach
7.7 km
Load Island
7.9 km

The Grande Suites

Ramon Kaimo St., P6 San Juan, San Juan, Surigao City, Philippines, 8400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Juan part of Surigao City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surigao Airport. This 3-star property features massage to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Room service [24-hour]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service [24-hour]

Laundry service

Room service

Concierge

Wi-Fi in public areas

Cheaper than 88% of all properties in Surigao City in the last 24 hoursCompared to 24 Surigao City properties at Agoda for various dates
Value for money6.9
Distance to city center1 km
Location rating6.4

Rooms available at The Grande Suites

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Country view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    Does The Grande Suites offer laundry services?

    Yes! The Grande Suites offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

    Is car parking available at The Grande Suites?

    The Grande Suites offers car park free of charge for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    How long do guests normally stay at The Grande Suites?

    Verified past guests that have stayed at The Grande Suites had an average nightly stay of 2 nights at this property.

    At what time of the year is The Grande Suites most popular?

    The Grande Suites's most popular month where verified tourists have stayed the most is in August.

    What was the average room rate for The Grande Suites been in the past month?

    The typical room rate for The Grande Suites in the past month is 1379.07 PHP, compared to city's average of 1742.02 PHP.

    What do past visitors love most about The Grande Suites?

    Past guests that stayed at The Grande Suites have given this property a rating of 7.833 for its remarkable service as the primary highlight for their stay.

    What is the typical rating that verified Couples' have given to The Grande Suites?

    Verified couple travelers that have stayed at this property have given The Grande Suites an average rating of 7.1. You can look up on more detailed customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with young children have given to The Grande Suites?

    Past families with young children that have stayed at this property have given The Grande Suites an average rating of 6.8. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What do local visitors think about The Grande Suites?

    Verified local visitors that have stayed at this property have given The Grande Suites an average rating of 7.2. You can look up on more specific customer evaluations, and feedback for this property down in the review section.

    What people love about The Grande Suites

    • 8.4

      Excellent
      Cleanliness

      "The establishment excels in professionalism, courtesy, cleanliness, and tidiness, creating a highly favorable impression."

      Karel

      |

      June 14, 2023

    • 8.8

      Excellent
      Cleanliness

      "The inside of the hotel itself was clean."

      Joseph

      |

      June 9, 2023

    • 7.2

      Very good
      Spaciousness

      "The room is very spacious and clean."

      James

      |

      January 26, 2023

    Overall rating:

    6.9

    Good
    95 reviews
    Cleanliness
    7.1
    Facilities
    6.2
    Location
    6.4
    Read all reviews >
    More about The Grande Suites

    More about The Grande Suites

    Experience Comfort and Convenience at The Grande Suites in Surigao City

    Discover a world of comfort and convenience at The Grande Suites in Surigao City. This 3.0-star hotel offers a wide range of facilities, including 24-hour room service, laundry service, and concierge. Each room is equipped with air conditioning, bathrobes, hair dryer, television, mini bar, and satellite/cable TV. Relax and unwind with a massage or stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms. The hotel also features a car park and designated smoking area for guests' convenience. With daily housekeeping and a car park free of charge, The Grande Suites is the perfect choice for your next stay in Surigao City.

    Comfortable and Spacious Rooms at The Grande Suites

    The Grande Suites in Surigao City, Philippines, offers a variety of room types to suit every traveler's needs. The Deluxe Room boasts 25 square meters of space and comes with a cozy Queen-sized bed, perfect for couples or solo travelers looking for a comfortable stay. For those traveling in groups or with family, the Standard Room offers 22 square meters of space and comes with two Single beds, providing ample space for a good night's rest. No matter which room type you choose, The Grande Suites guarantees a comfortable and relaxing stay in Surigao City.

    Experience Exceptional Service and Comfort at The Grande Suites

    The Grande Suites in Surigao City, Philippines has received high praise from its customers for its exceptional staff performance and comfortable accommodations. With an overall rating of 6.9, guests have consistently highlighted the hotel's friendly and attentive staff who go above and beyond to ensure a pleasant stay. The Grande Suites also received high marks for cleanliness, with a rating of 7.0, reflecting the hotel's commitment to maintaining a pristine environment for its guests. While the facilities received a rating of 6.1, the hotel's comfortable accommodations received a rating of 6.8, providing guests with a cozy and relaxing space to unwind. With a rating of 7.8 for staff performance, guests can expect to receive exceptional service during their stay at The Grande Suites.

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    Amenities and facilities

    Good
    Facilities

    6.2

    Most talked about facilities

    Food & Dining

    1 mention

    Breakfast

    1 mention

    Housekeeping

    1 mention

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Massage
    Dining, drinking, and snacking
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Elevator
    • Laundry service
    • Meeting/banquet facilities
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [free of charge]
    Available in all rooms
    • Air conditioning
    • Free bottled water
    • Non-smoking
    • Private bathroom
    • Shower

    Location

    Ramon Kaimo St., P6 San Juan, San Juan, Surigao City, Philippines, 8400
    Good
    Location

    6.4

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center1 km
    • Travel time to airport (minutes)10
    Extras
    • Breakfast charge (unless included in room price)350 PHP
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors4
    • Number of restaurants2
    • Number of rooms 15
    • Room voltage220
    • Year property opened2011

    Reviews of The Grande Suites from real guests

    Provided by verified guests of Agoda
    Cleanliness7.1
    Facilities6.2
    Location6.4
    Room comfort and quality6.8
    Service7.8
    Value for money6.9
    High score for Surigao City
    Rating
    9+ Exceptional (9)
    8-9 Excellent (5)
    7-8 Very Good (6)
    6-7 Good (4)
    <6 Below Expectation (28)
    Time of the year
    Mar - May (10)
    Jun - Aug (16)
    Sep - Nov (10)
    Dec - Feb (16)

    Show reviews that mention 

    Showing 52 verified guest comments
    123
    9.2
    Exceptional
    Kenneth from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in November 2022

    Best value in the Philippines”

    When we drove up to this three-story structure we were pleasantly surprised to find such a nice place in a lower end neighborhood. We were amazed as we went inside and it was first class all the way. We’ve been traveling for two months in the Philippines and this is without a doubt the best value we have found. Two things that were slightly troubling. There is no elevator and climbing the stairs is a little troubling for me since I have a bad knee. There’s not a lot of parking although with the slow amount of traffic we have no problem parking in front of the place. Once again, we were amazed at how nicely kept the place was with clean tile floors from the front door to the bathroom. I highly recommend this place and promise you won’t be disappointed if you stay here. Consider it one of your better finess.

    Reviewed November 27, 2022

    See room deals

    8.4
    Excellent
    Benerose from Philippines
    Family with young children
    Standard Room
    Stayed 1 night in October 2022

    the grande suites”

    We are a returning customer, this time is different from before check in, since we try to book on agoda the hotel tried to tell us that their only have limited benefits than having too book on their hotel, like they don’t have free breakfast, no TV, Free shuttle going to airport, etc. Our stay is such a waste of money. Were not happy at all.

    Reviewed October 23, 2022

    See room deals

    7.2
    Very good
    James from United States
    Family with young children
    Deluxe Room
    Stayed 2 nights in January 2023

    Needs to improve”

    This hotel has some simple to fix issues that prevent me from giving it a better rating. The room is very spacious and clean. However the tv doesnt work. The ac dripped so much it soaked up the towels and still left a puddle on the floor. The cr is excellent. The bed is ok but the pillows are very hard. The wifi is good but it needs reset everyday. So no breakfast as advertised. The staff are good and friendly. If they were to offer tv that worked, the restaurant they advertise and repair the ac I would likely return and give better rating.

    Reviewed January 26, 2023

    See room deals

    8.4
    Excellent
    Alexa from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in October 2022

    Room was big!!”

    4 stars only coz they dont have an elevator.

    Reviewed October 11, 2022

    See room deals

    7.6
    Very good
    Jacquiline from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in December 2022

    Budget Friendly”

    The place is far from the city but its place is clean

    Reviewed December 27, 2022

    See room deals

    6.8
    Good
    Ferdinand from United States
    Solo traveler
    Standard Room
    Stayed 2 nights in September 2021

    No elevator ”

    This is not the place if you're coming from abroad, with several pieces of heavier luggage. There is no one to help take your luggage up 3 flights of stairs. Also, they do not provide toiletries, which is the first time I have ever experienced this situation, in a hotel.

    Reviewed September 17, 2021

    See room deals

    5.2
    Mark from Philippines
    Couple
    Standard Room
    Stayed 2 nights in October 2022

    Grande Suites Surigao”

    No drinking water. Sign in bathroom states water not potable. No bottled water, no water coolers. Staff said I had to go outside and buy my own drinking water. No hot water in shower. No shower curtain. No television reception as local cable still out from typhoon in December 2021. No restaurant. Hotel in a rural area, not within walking distance of restaurants or shopping.

    Reviewed October 24, 2022

    See room deals

    5.2
    Nat from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in March 2021

    Smelly shower”

    Its an okay hotel. But i dont think its worth the price. The shower water has this unpleasant smell. It isnt really the kind of smell you like to clean urself with.

    Reviewed May 03, 2021

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    4.8
    Michael from Germany
    Couple
    Deluxe Room
    Stayed 1 night in January 2023

    Bed/service”

    The bed had a horrible matrass. Was like in a Hospital with plastic and from all the distoyed plastic. When we arrived and also leave, nobody helped me too carry my havy luggage. See also my coment 1 day before

    Reviewed January 10, 2023

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    3.6
    Michael from Germany
    Couple
    Deluxe Room
    Stayed 1 night in January 2023

    Staff, not working toom equipment ”

    The day receptionist was very unfriendly when we arrived. She give us the feeling of not being welcome because we disturbed here by private things. Nobody was helping us with our very havy luggage to carry on the second floor. TV was not working. We didn't had internet connection for 2 days. Nobody cleaned the room. Mattress was covered with plastic like in a hospital

    Reviewed January 08, 2023

    See room deals

    3.6
    Hans from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in January 2023

    Acceptable”

    The bed is not comfortable. I paid an extra bed for my son BUT WE GOT A MATTRESS OF DELAPIDATED FOAM. it was really not worth paying it. There was a TV but no cable connection. it was like it was just there for display purposes only. There was no hot shower during the night but it was good during daytime. The rooms are located in the 2nd and 3rd floors and NO ELEVATORS. i would not recommend this hotel

    Reviewed January 10, 2023

    See room deals

    4.0
    Cesar from United States
    Solo traveler
    Standard Room
    Stayed 3 nights in November 2021

    The site is not as advertised”

    The wifi was in the lobby only and they did not provide the morning breakfast as in the promo add. I asked about this and was told it was an old add and would not take it off the site. I then asked for some type of reimbursement and they said they would not provide.

    Reviewed November 14, 2021

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    3.2
    val from Philippines
    Family with teens
    Standard Room
    Stayed 1 night in December 2022

    Not Worth the money”

    Book on the day and it is much expensive, arrived at hotel and the room is not prepared, No extra bed just a make up bed made of foam. There is no Soap or body wash provided. No accessible transportation. It is better to book hotels near the pier area which is nicer and affordable. The staff were nice but not accomodating.

    Reviewed December 27, 2022

    See room deals

    2.0
    Andreas from Philippines
    Couple
    Standard Room
    Stayed 1 night in October 2022

    Just one night”

    Happy we just stayed there for a night. Can’t recommend that hotel.

    Reviewed November 06, 2022

    See room deals

    2.0
    Tom from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in March 2021

    Never again”

    Internet didn’t work. Breakfast was disgusting. No hot water. Dumb staff. If you try to contact them, they don’t respond. Never staying here again.

    Reviewed August 07, 2022

    See room deals

    7.7
    Very good
    michael from United States
    Business traveler
    Stayed 3 nights in January 2015

    jay”

    hotel as good hot water , great customer service and clean rooms

    The hotel is a odd location but the service and value was great, Thanks for the pick up and taking me back from the airport

    Reviewed January 30, 2015

    See room deals

    9.3
    Exceptional
    david from United States
    Couple
    Stayed 2 nights in September 2013

    very relaxing”

    very clean, very friendly, always willing to help

    2 thumbs up. i really enjoyed my stay and the wife was happy so that is a plus.

    Reviewed October 06, 2013

    See room deals

    4.7
    Manfred from Germany
    Couple
    Stayed 1 night in May 2014

    Nice new hotel but still a far way to go”

    Best rate at this point and time, newest build, free shuttle to airport, good restaurant

    Hotel is far off from the main places. Neighbourhood is a bit scary at night. Shuttle not always available - check before Check in was real hustle as a couple we wanted a queensize bed instead of 2 seperate ones - it took the frontdesk 1.5h to call a manager and find out its costs 4 USD more for the night. That was very dissapointing. No ground towel for shower. A/C is dripping right at the front of the entrance hall Good restaurant Nice and clean hotel Friendly front desk

    Reviewed May 25, 2014

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    6.7
    Good
    yinsu from South Korea
    Business traveler
    Stayed 1 night in January 2014

    nice and clean hotel”

    clean kind low price

    i stayed this hotel for 2 day staff was very kind but driver didnt keep promise so i almost missed my flight...it was horrible memory to me

    Reviewed February 15, 2014

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    5.7
    Terrance from Australia
    Couple
    Stayed 3 nights in January 2015

    very over rated”

    cannot come up with 3 very poor

    Very unhappy location terrible food terrible tossed around rooms and restaraunts each day did not know where to go for dinner or breakfast no cereal for breakfast TV reception shocking nothing good to say about it only that the staff were friendly.

    Reviewed February 04, 2015

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    123
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