
The Grande Suites
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Juan part of Surigao City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surigao Airport. This 3-star property features massage to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Room service [24-hour]
Laundry service
Room service
Concierge
Wi-Fi in public areas
jay”
The hotel is a odd location but the service and value was great, Thanks for the pick up and taking me back from the airport
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very relaxing”
2 thumbs up. i really enjoyed my stay and the wife was happy so that is a plus.
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Nice new hotel but still a far way to go”
Hotel is far off from the main places. Neighbourhood is a bit scary at night. Shuttle not always available - check before Check in was real hustle as a couple we wanted a queensize bed instead of 2 seperate ones - it took the frontdesk 1.5h to call a manager and find out its costs 4 USD more for the night. That was very dissapointing. No ground towel for shower. A/C is dripping right at the front of the entrance hall Good restaurant Nice and clean hotel Friendly front desk
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nice and clean hotel”
i stayed this hotel for 2 day staff was very kind but driver didnt keep promise so i almost missed my flight...it was horrible memory to me
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very over rated”
Very unhappy location terrible food terrible tossed around rooms and restaraunts each day did not know where to go for dinner or breakfast no cereal for breakfast TV reception shocking nothing good to say about it only that the staff were friendly.
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Great minimalist place to stay”
Clean, minimalist, nice place overall. Great value for the money. Breakfast is plus. Recommended
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High rate”
very very high Rate. not recommended . No complimentary breakfast. No facilities.
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Very High Rate”
the rate is very high which is not included the Breakfast. the rate is very high which is the same rate in Cebu city inclusive of Breakfast.
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Exceptional”
Very accommodating… they still waited for us even though we had late check in… good place to stay, quiet area and very clean…
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Solo”
No hot water
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Acceptable”
lousy Hotel, there was a rat in the room No facility
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Good”
No water connection at early morning. No cable.
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Needs to improve”
This hotel has some simple to fix issues that prevent me from giving it a better rating. The room is very spacious and clean. However the tv doesnt work. The ac dripped so much it soaked up the towels and still left a puddle on the floor. The cr is excellent. The bed is ok but the pillows are very hard. The wifi is good but it needs reset everyday. So no breakfast as advertised. The staff are good and friendly. If they were to offer tv that worked, the restaurant they advertise and repair the ac I would likely return and give better rating.
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Bed/service”
The bed had a horrible matrass. Was like in a Hospital with plastic and from all the distoyed plastic. When we arrived and also leave, nobody helped me too carry my havy luggage. See also my coment 1 day before
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Acceptable”
The bed is not comfortable. I paid an extra bed for my son BUT WE GOT A MATTRESS OF DELAPIDATED FOAM. it was really not worth paying it. There was a TV but no cable connection. it was like it was just there for display purposes only. There was no hot shower during the night but it was good during daytime. The rooms are located in the 2nd and 3rd floors and NO ELEVATORS. i would not recommend this hotel
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Staff, not working toom equipment ”
The day receptionist was very unfriendly when we arrived. She give us the feeling of not being welcome because we disturbed here by private things. Nobody was helping us with our very havy luggage to carry on the second floor. TV was not working. We didn't had internet connection for 2 days. Nobody cleaned the room. Mattress was covered with plastic like in a hospital
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Budget Friendly”
The place is far from the city but its place is clean
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Not Worth the money”
Book on the day and it is much expensive, arrived at hotel and the room is not prepared, No extra bed just a make up bed made of foam. There is no Soap or body wash provided. No accessible transportation. It is better to book hotels near the pier area which is nicer and affordable. The staff were nice but not accomodating.
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Best value in the Philippines”
When we drove up to this three-story structure we were pleasantly surprised to find such a nice place in a lower end neighborhood. We were amazed as we went inside and it was first class all the way. We’ve been traveling for two months in the Philippines and this is without a doubt the best value we have found. Two things that were slightly troubling. There is no elevator and climbing the stairs is a little troubling for me since I have a bad knee. There’s not a lot of parking although with the slow amount of traffic we have no problem parking in front of the place. Once again, we were amazed at how nicely kept the place was with clean tile floors from the front door to the bathroom. I highly recommend this place and promise you won’t be disappointed if you stay here. Consider it one of your better finess.
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Just one night”
Happy we just stayed there for a night. Can’t recommend that hotel.
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