The Grass Serviced Suites by At Mind

The actual hotel is perfect. The room has everything you could need and more, two air con machines is just ideal for cooling the room down after you have been out. I found the staff really helpful and anyone I encountered was fantastic. The only downside,for me, was the location. It is quite a bit away from the centre of Pattaya i.e not walkable. However the money you save booking this hotel covers the motorbike taxis into the centre which you can haggle down to 60baht. I am returning shortly to Pattaya and have just booked another AtMind hotel because of my experience here.

Value for money, there is 2 rooms where 1 room with queen bed while another room with single bed. It is suitable for small family with kids. Everything is good except the wifi service, the internet very slow, sometime unable to connect to internet at all.

A comfortable and convenient small suite with a very nice small bed. The design is beautiful. I enjoyed everything in my room. The maid cleans the room everyday. There are also fitness, swimming pool, and its own restaurant and cafe. The safety system is also good. The place is near several seafood places and not far from Big C, many motorcyle taxi around as well as public transportation.

Room clean but very noisy and many Indian people! Car park very full in the night time and security not talk good :-( If want to stay here have to request top floor and room behind or swimming pool view that'll be ok.

We got a single room apartment, that looks more like a studio. There is a simple kitchen with microwave, and a nice little sitting room. Rooms are clean. They even have swimming pool and gym, though we didnt have a chance to try them. There is a 7-11 nearby, which u can get to easily via the bus parking area. A bit far from the walking street. There isnt much shops around, you be better off to go to downtown for eating and shopping, which is just 5-10mins ride away. The rooms are comfortable and quiet.

We were surprised when check in. It was so nice! See it to believe!

need to improve the cleanliness of their facilities.

I have stayed at at mind hotels before and they have been excellent. I can’t say the same for this one. After having to wait over 2 hours to check in I made my way to the room which was filthy. I laid on my bed only to wake an hour later with multiple bites from bed bugs. On top of all that I could not get to sleep again due to the extremely loud road noise and the constant bark of all the Indians inhabiting the adjacent rooms. Don’t be fooled by the other reviews. This place is a dump!

the staff must be trained a lot it seems like they dont know how to service the guests I never experienced sick service like this when I stayed in other hotel. upon checking in the reception just asked me "check in?" she even didnt say hi' hello' or Sawaddeekha (such a poor staff) I checked in approximately 1 pm I asked for early checkin (I do understand normally checkin time is after 2 pm.) so I asked her additional charge for 1 hour checkin cause I dont want to leave the luggage in front of the desk without luggage tag I felt unsafe for my stuff to be put there but she still confirm that the room will be ready at 2 pm then I accepted to put my stuff in front of the desk. when I got my room around 8 pm (came from traveling) there was non towel to use!!!!! seriously??? I called to the desk and she would check and I had to wait for 20 mins without any feedback then we went out for dinner when we return we have to ask for the towel again :( and I got a call it seem like the staff complaint to me that we were not in the room and wait for towel when the house keeping brought the towel to our room.... then asked her back how could we have towel to shower and she said she would check again..???? omg 2 calls without towel??? 3rd call she ask me to get the towel myself at the desk and its different buildings and almost midnight just because of no house keeping working this time. .....I could say I won't return to this sick hotel anymore and suggest not for you to stay here.. as it far from the beach poor staff.

Pros: clean studio good for long stay, walking distance to BigC super market, Bhat bus to south Pattaya, Gym and pool good, massage available in the building, 7-11 close to hotel Cons: Internet is slow, far off from the beach

The hotel is nice and clean. Staff are okay. It is a bit far away from the beach but if you plan to go around Pattaya, it saves you a lot of time going to the main road. The restaurant was fairly priced but they charged us differently for service charge. One night, they charged 20% for service fee, the next day, another lady charged us only 10%. Breakfast was basic. They did not serve bacon. They do not have baby cots but the rooms were nice. We booked the 2 bedroom suite. Overall, it is a nice place to stay.

Is a very goog hotel appartment.good breakfast nice swimmingpool very comfortable bed,I stayed at this hotel twice and iwill stay again if time gives.fantastic toilet .it has a botton to udjust if you are female you press female possition and it washes you. i strongly recommend staying at this hetel cuz it got all

The best value for the dollar I have ever had in Thailand. The location is the only issue as it is away from everything and a little difficult to get in and out of with the car at peak traffic times. Having a car for this hotel is an advantage as it is 2 km to the beach from here. The rooms are modern and well maintained with a nice living and kitchen area. The bathroom is nice but they should have swung the door out as it is difficult to use the toilet as the door opens blocking the toilet access. Plenty of storage area and a small balcony. They also have 2 ac's in the room this is a first for me. One actually does the trick so the other is just back-up. There is a gym, sauna and a pool. I found the pool too cold and was not expecting that in this climate but if you like to swim in cold water you will love it. They must have a chiller on it or I just went too early in the morning.

All good with the grass, however the bathroom could be a problem if your over weight or in poor health, it is very small and you have to step in the shower to close the door. But for me still excellent value. BTW I'm 1.8 metres and 90 kg. If that helps.

We've stayed at all the @ mind apartments and hotels this in terms I would place it 3rd place reason being car parking was crazy at night also there's no walk way to the Seven Eleven behind so was a bit of a mission each time that could be improved. Dispute the staff was very helpful as we requested a extra room card at extra cost of a deposit.

Pros : nice and new. Very easy. Helpful staff. Very secure. Safe in room for added security. Comfortable bed, quiet rooms at night hence a good sleep. Local transport to almost everywhere. Lots of shops and places to eat. Good value for the money. Cons: The bathroom is very small and compact, so much so you have to step into the shower to shut the door. No good for the infirm or of a large stature.

Was really satisfied with the service, good for long period stay, there is a kitchenette and lounge area. Biggest affordable place I have booked so far in Pattaya. Along the streets there are delicious local food to eat, hence extremely happy with the stay, no complaints at all.

Room is clean and have small living room and kitchen as well. Breakfast is pretty good. Have a small pool and gym if you want to do exercise. Overall is is value for money.

Front desk staff is not behavior is not good Toilet is quiet small In bedroom black out curtains are not suffient in day time , light come from kichen side

Room is nice and clean but when we were in a room, we heard ppl talk clearly. They should improve it.