Check-in later than the specified latest check-in time must be confirmed in advance with the property. Arrivals after the stated times without prior arrangement, or failure to check-in at all, will result in being marked as a no-show and no refund given.
No smoking throughout (including from balconies and windows). A charge of GBP 100 is applied to guests who smoke in their rooms to cover the replacement of bedding and specialist cleaning.
Please note that the property cannot accommodate stag or hen parties or large groups.
All breakages, damages and losses must be reported as soon as possible. The property reserves the right to charge the replacement cost of damaged or missing items.
Guests are expected to behave responsibly and anyone who causes excessive noise or nuisance will be asked to leave without refund.
Please notify the property at the time of booking if you have any allergies or special dietary requirements. A 48-hour notice is advised to ensure the property can meet your request.
Only guests who are staying are permitted in the building unless by prior arrangement.
The property reserves the right to refuse entry to guests who arrive with more people than the maximum number for the room type. If additional rooms are available these must be added for the additional persons.
There is a limited number of guest parking permits. These will allow you to park free on street in the relevant nearby zones but the property cannot guarantee a space nearby. Guests can also purchase 50% off day tickets for the long stay car parks. Parking requests must be made in advance and are subject to availability.
Bookings must be paid via credit or debit card, prior to arrival.