21 Mar 2019
Thursday
22 Mar 2019
Friday
2 adults
1 room
The Gurney Resort Hotel & Residence
18 Persiaran Gurney, Gurney Drive, Penang, Malaysia, 10250
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Studio Suite - Room plan
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![Swimming pool [outdoor] The Gurney Resort Hotel & Residence](http://pix10.agoda.net/hotelImages/337/337520/337520_14121816200024047263.jpg?s=450x450)
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Guest reviews
7.2
Very good
/10
(6359 reviews)See what guests said
10.0
Exceptional"Good location"
keh Y.
-
December 18, 2018
7.3
Very good value for moneyRecommended by 81% of guests
Property highlights
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
This property is in high demand!Booked 25 times since yesterday | 31 travelers are looking at this property right now
Excellent
Location
8.1
See map
Excellent location - 1.08 kilometers from city center
Nearby
Popular
| Value for money | 7.3 |
| Location rating | 8.1 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 16.4 km |
Select your room
Room photos and details
2 Bedroom Suite
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- Room size: 88 m²/947 ft²
- Partial ocean view
- 2 single beds and 1 king be...
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Studio Suite
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- Room size: 48 m²/517 ft²
- Partial ocean view
- 2 single beds
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DOUBLE TWO BEDROOMS - ROOM ONLY
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- Kitchenette
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QUADRUPLE TWO BEDROOMS - ROOM ONLY
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- Kitchenette
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Two Bedroom Suites - Best Availability Rate
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Basic Double
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STUDIO STANDARD - ROOM ONLY
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Twin Suite (2 twin beds) (2 single beds, 2 bedrooms)
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Standard Studio
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Standard - 2 Beds Requested
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Have a question for The Gurney Resort Hotel & Residence?
What people love about the property
- 7.6Very good
"Big room,Good view & Good location"
Norharizul
|
January 1, 2019
- 10.0Exceptional
"Spacious room"
WAN A.
|
November 26, 2018
- 8.8Excellent
"Great location, great facilities, helpful staff."
Lik S.
|
November 26, 2018
Recommendations based on your views:
8.4
Excellent"Spacious family room."
Ahmad
|
January 6, 2019
An overview
Nestled in the heart of Gurney Drive, The Gurney Resort Hotel & Residence is an ideal spot from which to discover Penang. Only 30 minutes or 25km away, this 4-star hotel can be easily accessed from the Penang International Airport. As The Gurney Resort Hotel & Residence is located in the heart of Georgetown, close to the central business district, guests can find easy access to the city's attractions and landmarks, such as Gurney Plaza, Gurney Paragon, Gurney Drive Hawker Center, Penang Baptist Church, the famous Batu Ferringhi, Fort Cornwallis, Penang Hill, and Kek Lok Si. The Gurney Resort Hotel & Residence offers impeccable service and all the essential amenities needed to invigorate travelers. To name a few of the hotel's facilities, there is a poolside bar, smoking area, 24-hour room service, tours, and a restaurant. At night, guests can also find the fantastic scene of the city’s colorful lightings at the hawker centers combined with an unforgettable dining experience with many tasty local dishes. Step into one of 259 suites and escape the stresses of the day with a wide range of amenities such as ironing facilities, an in-room safe, mini bar, refrigerator, and complimentary bottled water. The Gurney Resort Hotel & Residence also features a range of business and recreational facilities to invigorate all travelers. Whatever the reason for visiting Penang, The Gurney Resort Hotel & Residence is the perfect venue for an exhilarating and exciting break away for all leisure and business travelers.
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What they offer
7.6
Very good"Good Location, clean room and nice pool."
Shirley
|
December 4, 2018
Popular facilities
- Spa
- Restaurants
- Front desk [24-hour]
- Swimming pool [outdoor]
- Swimming pool [kids]
Languages spoken
- English
- Chinese [Mandarin]
- Tamil
- Chinese [Cantonese]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Dart board
- Sauna
- Table tennis
- Garden
- Spa
- Tours
- Hot tub
- Steamroom
- Massage
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Coffee shop
- Restaurant [halal]
- Vending machine
- Grocery delivery
- Restaurants
- Poolside bar
- Room service
Services and conveniences
- Concierge
- Gift/souvenir shop
- Shops
- Convenience store
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
- Doorman
- Safety deposit boxes
- Dry cleaning
- Salon
For the kids
- Family room
- Playground
- Kids club
- Swimming pool [kids]
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
- Valet parking
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Interconnecting room(s) available
- Shower
- Bathrobes
- Internet access – wireless
- Slippers
- Bathroom phone
- Ironing facilities
- Smoke detector
- Bathtub
- Laptop safe box
- Smoking allowed
- Carpeting
- Linens
- Telephone
- Closet
- Microwave
- Toiletries
- Coffee/tea maker
- Mini bar
- Towels
- Daily newspaper
- Non-smoking
- Umbrella
- Desk
- On-demand movies
- Wake-up service
- Free bottled water
- Private entrance
- Whirlpool bathtub
- Free instant coffee
- Satellite/cable channels
- Wi-Fi [free]
- Hair dryer
- Separate dining area
- In-room safe box
- Separate shower/bathtub
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Nearest essentials
Airports
Penang International Airport (PEN)
16.4 km
29 minutes
Sultan Abdul Halim Airport (AOR)
85.1 km
Public transportation
Komtar Bus Terminal
2.2 km
Pengkalan Raja Tun Uda Bus Terminal
3.1 km
Hospital or clinic
Gleneagles Medical Centre
440 m
Shopping
Gurney Plaza
1.4 km
Convenience store
On-site
Cash withdrawal
ATM
110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Gurney Drive - 350 m
- Gurney Plaza - 1.35 km
- The Camera Museum - 2.15 km
- Khoo Kongsi - 2.6 km
- Penang Peranakan Mansion - 2.69 km
- Penang Hill - 3.43 km
- Kek Lok Si Temple - 6.26 km
- Penang Bridge - 9.05 km
- Penang National Park - 11.06 km
- Escape Adventureplay Theme Park - 11.75 km
Nearby landmarks
- Gurney Drive - 350 m
- Olympia College Penang - 370 m
- Gleneagles Medical Centre - 440 m
- Mr Nadesh Sithasanan - 440 m
- Penang Baptist Church - 460 m
- Buppharam Buddist Temple - 540 m
- Consulate General of Japan - 580 m
- PTPL College - 610 m
- Dharmikarama Burmese Temple - 630 m
- Wat Chaiya Mangkalaram Temple - 650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Travel time to airport (minutes): 35
The property
Non-smoking rooms/floors: Yes
Number of floors: 36
Number of restaurants: 1
Number of rooms : 259
Room voltage: 220
Year property opened: 2000
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (6359)Booking.com Reviews (2083)
7.2
/
10
Very good
Provided by verified guests of 
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Showing 3975 verified guest comments
12345
9.6
Exceptional
Majed from Saudi Arabia
Family with young children
2 Bedroom Suite
Stayed 1 night in February 2019
Old but nice and clean”
Nice and clean all rooms came with carpets, nice view from everyone room even the the washroom, shower and jacuzzi too have sea view. It has larg living room, nice facilities such as sauna, swimming pool, and playground.
Inside washroom and kitchenette there is no fans in room 2303, old lift and slowly, staffs are friendly and helpful. I recommend it.
Reviewed March 02, 2019
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9.6
Exceptional
nurfarahin from Malaysia
Family with young children
Studio Suite
Stayed 1 night in February 2019
Ther room are so spacious! 😍”
The room so spacious and comfortable, but the carpet a bit dirty. My daughter enjoyed to swim at the kids pool with the waterslide while me enjoyed the bath tub with jacuzzi! ;) And the staffs also very friendly & helpful. Very recommended!
Reviewed February 25, 2019
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10.0
Exceptional
Danial from Malaysia
Solo traveler
Studio Suite
Stayed 2 nights in November 2018
Room was so good”
I would like to recommend to my family and friends
Reviewed March 06, 2019
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10.0
Exceptional
Edo from Indonesia
Group
Studio Suite
Stayed 2 nights in February 2019
Awesome”
I love the location. It is near the beach. The room was clean. But the breakfast not so amazing hut it was okey. I love the jacuzzi inside the bathroom.
Reviewed March 05, 2019
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9.6
Exceptional
Nur from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in February 2019
Exceptional”
Room and pool superb. The only thing is about the lift. My room was located at level 28 but only 1 lift work that time so its quite hard for us to wait for the lift. Thank u to your staff that assist us upstairs since we are bringing small kids with us. All staff polite and well trained. Thank u and definetely will back to this hotel.
Reviewed February 20, 2019
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9.2
Exceptional
Cheryl from Malaysia
Group
2 Bedroom Suite
Stayed 2 nights in September 2018
Nice hotel but not during peak seasons!”
We went during the peak season and it was crazy packed!
But the environment in the unit was nice and cosy, making us want to just chill in the room.
Everything is well kept and provided to suit all our needs.
Nothing to complain about except a bit of problem with the shower head when I was there. However, no major issue.
Kudos to the team for managing the hotel well even during the crazy peak season!
Reviewed February 20, 2019
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10.0
Exceptional
Majed from Saudi Arabia
Family with young children
2 Bedroom Suite
Stayed 4 nights in February 2019
Nice ”
Clean , friendly and helpful staff, they have transport and tours office.
Reviewed March 04, 2019
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8.8
Excellent
Azrulein from Malaysia
Couple
Studio Suite
Stayed 2 nights in March 2019
Elevator doesn't work”
I understand it's required for upgrade but the work should be fast as this hotel is a high rise building and the elevator's traffic is quite high.
Reviewed March 04, 2019
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10.0
Exceptional
Majed from Saudi Arabia
Family with young children
2 Bedroom Suite
Stayed 1 night in March 2019
Nice and clean ”
Nice and clean
Reviewed March 03, 2019
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8.0
Excellent
Samuel from Singapore
Family with young children
Studio Suite
Stayed 2 nights in February 2019
Value for money”
Grab being already affordable and readily available, no issues on accessibility. Located in the middle of many things and yet just outside of the buzz. Staff are friendly and accommodating. Breakfast is pretty decent, kids’ pool was awesome.
Reviewed February 22, 2019
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6.4
Good
NUREENNATRAH from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in March 2019
Spacious room great breakfast”
Stay at 2 rooms suite for 1 night. Spacious room, good location, great variety of breakfast, excellent swimming pool for kids, got shower with bathtub. Heater and air cond worked fine.
Kitchen, sofa and carpet a little bit dirty, check in process took some times to complete. Flush at toilet had low pressure, shower at main room clogged. We used another shower.
Reviewed March 04, 2019
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9.6
Exceptional
NOR
Family with young children
2 Bedroom Suite
Stayed 2 nights in March 2019
Facilities”
Overall ok but put large amount of toiletries.one is enough only for 1 person..hair dryer not functioning well. Blanket and towel little bit smelly..
Reviewed March 06, 2019
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6.8
Good
Pang from Malaysia
Family with teens
2 Bedroom Suite
Stayed 3 nights in January 2019
ok-ok la”
Well, can't say it's 5 stars rated... room were decent, slightly dusty, but overall 3.5/5 clean, building is old, and well.. yeah.. Price was good.
Reviewed March 04, 2019
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9.2
Exceptional
junita from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in January 2019
Hotel Ok but lift facilities under maintance”
Overall hotel ok,great location but bfst no choice , hotel lift under maintance so people stay in lower level need to wait around 20-30min because lift always full during peek hour. Pool was great for child.
Reviewed January 29, 2019
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8.8
Excellent
Audrey from Malaysia
Family with teens
2 Bedroom Suite
Stayed 3 nights in December 2018
Excellent value”
The room and bathroom are very spacious. We had a very comfortable stay. However, during the time when we stayed there, the lifts was not working properly. So there were long queues at the lift which was very inconvenient.
Reviewed January 21, 2019
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8.0
Excellent
wan from Malaysia
Family with young children
Studio Suite
Stayed 2 nights in December 2018
Very good”
The reason i’m choosen this property because of the kids pool... the room is so-so.. and need major maintenance.. the furniture old.. the carpet dusty.. booked for 2 night.. but on my second night they did not make up my room..
Reviewed December 28, 2018
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8.4
Excellent
Azlina from Malaysia
Family with teens
Studio Suite
Stayed 1 night in December 2018
Excellent”
Superb location but the hotel is quite run down. I booked 2 studio suite with a connecting room. One of the room has an inconvenient scent. The room is quite big but the furniture and fittings very run down.
During check - out only 1 lift operate which cause a lot of trouble. My room on the 33rd floor and it takes 40 mins for me to go down.
the breakfast is simple but has good taste.
Reviewed December 24, 2018
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9.6
Exceptional
Audrey from Malaysia
Family with young children
Studio Suite
Stayed 1 night in December 2018
This hotel lives up to its expectation. ”
Pros: overall hotel is excellent with friendly & helpful staff.
Cons :
1. breakfast venue is limited. Although they have additional area for seating, it was quite hot there.
2. Parking fee was charged everytime we enter the hotel. Hope management can do something to avoid payment being done everytime we enter the parking.
Reviewed December 16, 2018
1 traveler found this review helpful. Did you?|
7.6
Very good
Khairun from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in February 2019
Worth for staying but worst for waiting!”
Please check your elevator! It was terrible to wait for 15-30 minutes to go up and down. The 2 bedrooms suites is marvelous with no doubt! Large bedroom size and good facilities. The adult pool is 1.5 m. Please on eyeing your children.
Reviewed February 20, 2019
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6.0
Sherly from Indonesia
Family with young children
Studio Suite
Stayed 3 nights in February 2019
Bad Room and Service”
The hotel is very old and the room got smell.
At the second day 1 room cant be lock when we want to go out, so I should lock from inside and come out from beside room because I have the connecting room. When we come back to hotel in the night both of the room is not locked after they do cleaning service, door is open. Even there’s nothing lost but this is very dangerous. The third night door cant be open when we come back. They change the card and still cant be open until we come down for twice they just going up help to check. So I wouldn’t recommend this hotel. 🤷♀️🤷♀️
Reviewed February 18, 2019
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Compare to other recommended properties
 The Gurney Resort Hotel & Residence |  | Best value!  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 6359 reviews 7.2 Location 8.1 | Very good 7598 reviews 7.0 Location 7.6 | Very good 8318 reviews 7.8 Location 8.3 | Very good 8227 reviews 7.2 Location 7.7 |
| Neighborhood | Gurney Drive | Tanjung Bungah | Gurney Drive | Tanjung Bungah |
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- Excellent location
- Gurney Drive
