The Halyards Hotel and Spa
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Port Alfred part of Port Alfred, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Hot tub
Kids club
Comfortable stay”
The hotel is perfectly situated on the marina. Rooms have a lovely view. Breakfast was delicious. Walking distance to the beach. Rooms could do with a bit of an upgrade. Taps are rusted and bathroom is tiny. Couch has lost its Springs. Was great for a quick stop over.
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4 out of 10”
I would say below par for a hotel in this price range. Had to firstly switch rooms because the television reception was poor and it was a small old tube television. The room I was then given - the shower doors were broken with the result that water leaked out. The bathroom was also in a poor state with moss/ fungus, etc all over. I did complain to them, after which they fixed the door and cleaned the bath room a little bit. Stayed for three nights and breakfasts lacked variety and were altogether tasteless and uninspiring. Wifi is an added extra. Pricy for the service and facilities offered.
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6 out of 10”
The hotel room was large, clean and opened up onto the river. Very nice view. Had a quick breakfast the next morning and cant really comment. The negatives were that the gym is closed down - the hotel should remove this of their site as it was one of the reasons why I booked. Also WIFI is an added extra (in this day and age). Length paperwork to be completed on check-in (Why? When you already have all my details via the booking site)
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Heavenly retreat”
The hotel was exception and the staff very good, situated in an awesome place and the bedroom view stunning, food was great.
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Amazing”
Love the Haylards Hotel, the location is amazing, the staff are so friendly and the food is very good.
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Very good”
The place is clean and tidy. The views are amazing, we enjoyed the breakfast. The professionalism in that dining area is amazing. The only issue was the reception, the younger lady bluntly told us she's busy before we could finish a sentence (we didn't know if we should seat and wait or leave) but the other more matured lady came over and rescued a rather awkward situation. From there all was great. We'll definitely recommend the place
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Great Location - Dated Hotel”
Great location and having visited PA many times we were looking forward to staying at the hotel. We booked a suite (9) and the layout and facilities were odd to say the least, the bathroom is huge yet the loo is tiny and even y wif who is a very slim woman struggled to get in to the odd little loo. There is also no laptop safe with the one installed barely being large enough to hold a set of car keys. The carpets in the suite are old and stained and the bathroom ceiling needs a coat of paint. No plugs near the beds to charge your phones. Breakfast was tasty but we were disturbed to note that food that fell on the first morning was still under the table on the second. All in all its a great location for a drink but rather stay at My Pond or Royal St Andrews.
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Disappointing”
This will be the last time we stay at Halyards - Room had a musty smell which caused allergies to flare up. Carpets were worn and looked dirty, ants in the bed and cold tap in the shower didn't work. Overall unpleasant stay.
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6.5 out of 10”
Overall was a good stay. Positives were the spacious room and good food. Quite a few negatives. Bathrooms need work. WIFI was slow and kept disconnecting. Reception asking me to produce proof of payment and email this through to accounts, after I did tell them that the accommodation was already paid for via the site. The dish that I wanted to eat was finished.
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Good”
Rooms were clean, and big enough
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Great location”
Room could benefit from an upgrade but superb view over canals from balcony. Centrally situated. Food and bar good and staff friendly. Boat cruise on canal/river recommended.
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Christmas break ”
thank you for a lovely welcome and stay-
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nice and peaceful, ”
very nice and relaxing peaceful enjoyable and nice to have attentive staff
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Above average”
They did NOT have the Booking which we made thru your Company and paid for At arrival at Hotel we had to wait around for 1/2 hour while they tried to sort out the problem as they did not have our booking
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Great Stay”
We had an absolutely great weekend, we will definitely be back again!!!
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Acceptable”
The place is falling apart, smells of damp and feels dirty. The linen was old and tatty, the carpet dirty and stained. There aircon did not work, nor did the TV remote and one light. The "garden" room - has a small flower bed in front of it with more cigarette butts than plants. I would never recommend to anyone.
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Halyards”
Comfortable
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Pleasant with a few service issues.”
Pleasant
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Acceptable”
Un organised staff, TVs not working, everything is in a BAD state even their toilet paper!
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Exceptional”
Great hotel!!
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