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8.3

Excellent
14.8% this month
/10
(1,440 reviews)See what guests said
Highly rated by guests – 95% would recommend
Housekeeping30
View25
Breakfast11
See map

8.1

Excellent

Location rating score

Excellent location - 1.36 kilometers from city center
Parking
FREE
Popular landmarks
Presidential Palace Historical Site 1.4 km
Ho Chi Minh Mausoleum 1.7 km
One Pillar Pagoda 2.0 km
Vietnam Military History Museum 2.1 km
Old Quarter 2.4 km
Temple of Literature & National University 2.7 km
St. Joseph's Cathedral 2.9 km
Hoa Lo Prison 3.1 km
Vietnamese Women's Museum 3.5 km
Vietnam Museum of Ethnology 4.1 km
Nearby landmarks
deutsche mart 270 m
Kim Lien Pagoda 290 m
My spot 330 m
Paris Miki Vietnam 440 m
Chua Tran Quoc 450 m
An Duong Tennis Courts 500 m
Tran Quoc Pagoda 660 m
Truc Back Lake 660 m
Paddleboats 790 m
Trạm Y tế phường Trúc Bạch 840 m
The Hanoi Club Hotel & Residences

"Very good place to stay well recommended 👍🏿"

Haitham - December 11, 2021
Superior Twin Room The Hanoi Club Hotel & Residences
 The Hanoi Club Hotel & Residences
Lobby The Hanoi Club Hotel & Residences
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The Hanoi Club Hotel & Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam, 10000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "All sports facilities will be closed as a requirement from the Government due to Covid-19"
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money8.3
Distance to city center4 km
Location rating8.1
Nearest airportGia Lam Airport (NULL)
Distance to airport5.6 km

Rooms available at The Hanoi Club Hotel & Residences

Excellent
Room comfort & quality

8.1

One-Bedroom Apartment Lake View - Standard rate
...
  • Room size: 75 m²/807 ft²
  • Lake view
  • 1 king bed
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Premier Lake View King Room
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 king bed
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Premier Lake View Twin Room
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds
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1 Bedroom Apartment
...
  • Room size: 78 m²/840 ft²
  • Partial lake view
  • 1 king bed
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Superior Double
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Deluxe Double
...
  • Room size: 23 m²/248 ft²
  • Partial lake view
  • 1 king bed
Enter dates to see prices
Premier Double Room with Lake View
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 king bed
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Signature Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Studio King bed
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Two Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Hanoi Club Hotel & Residences?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Hanoi Club Hotel & Residences?

For those who wish to drive their own cars, The Hanoi Club Hotel & Residences has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at The Hanoi Club Hotel & Residences?

Wake up to a great buffet breakfast at The Hanoi Club Hotel & Residences. Adults can enjoy breakfast offered with an additional charge of 300000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Hanoi Club Hotel & Residences?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Hanoi Club Hotel & Residences. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at The Hanoi Club Hotel & Residences?

On-site venues and convenient event services make The Hanoi Club Hotel & Residences an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences is located in Tay Ho District, famous for good restaurants such as Cafe Duy Tri, Quan Kien Passion Restaurant and Song Hong Bar.

What popular shopping places are close to The Hanoi Club Hotel & Residences?

Shopping options in The Hanoi Club Hotel & Residences’s Tay Ho District neighborhood include YNOT, Hoa Fashion and Hanoi Design Centre.

What are popular attractions near The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences is located in Tay Ho District area, which is famous for attractions such as Ho Tay Water Park, Kim Lien Pagoda and An Duong Tennis Courts.

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Explore the neighborhood

What people love about The Hanoi Club Hotel & Residences

  • 10

    Exceptional

    "Very good place to stay well recommended 👍🏿"

    Haitham

    |

    December 11, 2021

  • 10

    Exceptional

    "Very cozy environment - definitely will come back soon"

    Roberto

    |

    November 21, 2021

  • 10

    Exceptional
    Cleanliness

    "Clean, quietly and costly when traveling to Ha Noi."

    Anh

    |

    September 8, 2020

Property ranking|Compared to 2,470 Hanoi properties
See all rankings
Room size
44 sqm.
Room comfort score
8.1/10
Cleanliness score
8.6/10
Cheapest price score
Bigger than
95
%
of Hanoi properties
Better than
94
%
of Hanoi properties
Better than
89
%
of Hanoi properties
Better than
87
%
of Hanoi properties
Overall rating:

8.3

Excellent
1,440 reviews
Cleanliness
8.6
Facilities
8.4
Location
8.1
Read all reviews >
What travelers say they love:
If looking for relaxing holiday, this is ideal place to stay...
Yen from Australia
Couple
More about The Hanoi Club Hotel & Residences

More about The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences

Take a good wander and unveil the wonder of Hanoi with a stay at The Hanoi Club Hotel & Residences.
Enjoy all that The Hanoi Club Hotel & Residences has to offer! Free internet access provided within the serviced apartment keeps you connected throughout your stay. Exploring Hanoi is made even more convenient with the taxi services available at the serviced apartment. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the serviced apartment's fireplace. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the The Hanoi Club Hotel & Residences.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at The Hanoi Club Hotel & Residences provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at The Hanoi Club Hotel & Residences, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Hanoi Club Hotel & Residences. A number of great dining options at the serviced apartment assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the casino.
Fill your days with the array of activities and facilities offered at The Hanoi Club Hotel & Residences. A relaxing end to every day is possible with a visit to the salon, located right in the serviced apartment. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility. Challenge your travel group members or other guests to competitive fun, with the serviced apartment's yoga room, tennis court and squash court.


Around the property

Don't spend all your time inside while in Hanoi! A great museum trip can be had at Vietnam Museum of Ethnology located 4.0 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to other accommodations in Hanoi, facilities here are rated higher than 92% of them.
Compared to the city's accommodation options, this serviced apartment scored higher than 94% of them for food and dining.
According to guests who stayed here, this serviced apartment's room comfort is rated higher than 93% of other accommodations in Hanoi.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

55 mentions

Housekeeping

45 mentions

Swimming Pool

31 mentions

View

21 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Swimming pool [outdoor]
  • Tennis court
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Breakfast takeaway service
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bottle of water
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]
Food and dining
Restaurants on site

Café Tivoli

  • Cuisine: Asian, European, International
  • Menu: Buffet, A-la-carte
Location
76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam, 10000
Excellent
Location

8.1

Airports

  • Gia Lam Airport (NULL)
    5.6 km 25 min drive
  • Noi Bai International Airport (HAN)
    18.9 km 32 min drive

Public transportation

  • Hanoi Railway Station
    3.1 km 13 min drive

Hospital or clinic

  • Paris Miki Vietnam
    440 m

Shopping

  • Night Market
    2.2 km

Convenience store

  • Vinmart
    1.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Presidential Palace Historical Site
    1.4 km
  • Ho Chi Minh Mausoleum
    1.7 km
  • One Pillar Pagoda
    2.0 km
  • Vietnam Military History Museum
    2.1 km
  • Old Quarter
    2.4 km
  • Temple of Literature & National University
    2.7 km
  • St. Joseph's Cathedral
    2.9 km
  • Hoa Lo Prison
    3.1 km
  • Vietnamese Women's Museum
    3.5 km
  • Vietnam Museum of Ethnology
    4.1 km

Nearby landmarks

  • deutsche mart
    270 m
  • Kim Lien Pagoda
    290 m
  • My spot
    330 m
  • Paris Miki Vietnam
    440 m
  • Chua Tran Quoc
    450 m
  • An Duong Tennis Courts
    500 m
  • Tran Quoc Pagoda
    660 m
  • Truc Back Lake
    660 m
  • Paddleboats
    790 m
  • Trạm Y tế phường Trúc Bạch
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 6 years old stay for free if using existing bedding.
  • Children 6 years and over are considered as adults.
  • Baby cot is available at no additional charge.
  • A security deposit of VND 1,000,000 or USD 50 per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee700000 VND
  • Distance from city center4 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)300000 VND

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 140
  • Room voltage220
Property announcements

All sports facilities will be closed as a requirement from the Government due to Covid-19

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of The Hanoi Club Hotel & Residences from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.4
Location8.1
Room comfort and quality8.1
Service8.6
Value for money8.3
High score for Hanoi
Rating
9+ Exceptional (194)
8-9 Excellent (180)
7-8 Very Good (221)
6-7 Good (82)
<6 Below Expectation (84)
Time of the year
Mar - May (210)
Jun - Aug (250)
Sep - Nov (172)
Dec - Feb (129)
All guests (1,199)
All room types
All languages

Show reviews that mention 

Showing 761 verified guest comments
12345
9.3
Exceptional
Heinrich from Germany
Business traveler
Stayed 4 nights in May 2012

Great Hotel in interesting location”

Excellent rooms, great staff and service

The Hanoi Club Hotel is located in the North of Hanoi in reasonable distance between the airport and downtown. The room was excellent, great designed, best features the king size bed and the spacy luxory bathroom. also well, wide screen TV, WiFi, AC. The staff is very friendly, competent and supportive. Every question answered satisfctionally. The breakfast is good to excellent, the room and breakfast staff excellent. The location invites you to real Vietnames urban life, walking at the West Lake, great restaurants and sightseeing points in walking distance. The price is very reasonable for the service you get. also a very nice pool with lake view, a good gym and spa available. The service there incl. towels is also excellent. No comments or prejudices for us as mixed couples Vietnamese/German which we faced in other locations. Yes we will come again!

Reviewed October 10, 2012

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9.6
Exceptional
Jim
Couple
Superior Twin Room
Stayed 2 nights in March 2019

1st Time in Hanoi”

This was our 1st trip Hanoi to visit our adult son teaching English. Spent most of our time in Old Quarter, but then wanted to stay in Tay Ho area near his apartment. The Hanoi Club was a great choice. Beautiful location on the lake. Large hotel like most in the area. Would choose again with future trips

Reviewed March 28, 2019

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9.3
Exceptional
Jonathan from United Kingdom
Solo traveler
Stayed 1 night in July 2012

Upmarket hotel away from the old quarter”

Pool, room, views, food and staff

Vietnam isn't famed for it's levels of customer service so when you come across attentive and caring staff you notice the difference. The Hanoi Club Hotel is light years ahead of most rivals in this part of the world when it comes to customer care. Located away from the hustle and bustle of the old quarter it provides a relaxing venue with a good standard of room and hotel facilities. The food is good but like most hotels it is typically expensive compared to nearby restaurants. If your stay includes breakfast make sure you give it a try - delicious.

Reviewed August 04, 2012

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8.7
Excellent
Sushil from Nepal
Business traveler
Stayed 3 nights in June 2012

Fantastic location and a very good hotel instead. ”

Clean, spacious rooms, nice location.

I do travel to Hanoi frequently for work. This hotel is a noch better than the hotels I stayed in old quarters (with similar price range). The best part about this hotel is the Gym, small but very lively. A decent sized pool and tennis courts, sauna etc ( I did not try them ). The room ( deluxe) was specious. Internet was fast, and the staff were bit short in English but were smiling, attentive and friendly. Food in the restaurant was not bad but could have been better. Breakfast seem to be in a need of an upgrade. The lettuce was not always properly cleaned. Not many eateries, nearby as well. Food is bit of an issue, if you are staying here for long. I did walk for 10 mins and found some decent fast food joints. I did not try to chinese restaurant at the second floor. The menu looked good but was higher in price range. Location and the lake view from the hotel room was superb. I will stay in this hotel again and would recommend this hotels to friends. Considering its Hanoi and the price tag it carries, I am overall, very happy.

Reviewed June 11, 2012

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10.0
Exceptional
Kerri from Australia
Solo traveler
Stayed 2 nights in October 2012

Was amazed on Arrival”

This hotel has everything

on arrival was amazed by how big the hotel is. the hanoi club is located on the river. is very central to everything. i was given a warm welcome by staff and they were very helpful with information on what to do and where to visit. so many sporting options available, golf swimming squash gym child minding just to mention a few even a swimming instuctor for the kids. the rooms are very very nice with good views of the city or river. loved the bed and pillows and very clean. i would deffinatley reccomend staying here,you can take a walk from the hotel right around the river along the promenade. really liked the street food around the hotel as well. will be back. value for money.

Reviewed October 30, 2012

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10.0
Exceptional
Sophie from New Zealand
Couple
Superior Double
Stayed 2 nights in February 2018

Great service, comfortable and value for money. ”

We loved staying at the Hanoi club. We were even happier when we found a great deal to stay here on Agoda.com. We loved the accessibility of all the services that were joined to the hotel. We enjoyed a facial and massage, a sauna and spa, the golfing range, the restaurant and we really enjoyed our room. Thanks Hanoi club!

Reviewed February 26, 2018

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8.7
Excellent
Katherine from Philippines
Solo traveler
Stayed 1 night in May 2013

Nice Quiet Hotel Overlooking West Lake”

Location overlooking West Lake, A more Quiet side of Hanoi, Beautiful room overlooking West Lake

I wanted to stay in another area of Hanoi and preferrably overlooking a lake, and the Hanoi Club Hotel was perfect choice. Located in the quieter, expat area of Hanoi with a beautiful view of West Lake. Driving Range that fronts the lake, nice pool and rooms with beautiful view of West Lake. I especially liked that it was quiet and away from the usual noise of Hanoi. And that I was not awakened at 6am by the usual morning announcments over loudspeaker. Was not impressed though with the buffet breakfast. Nothing spectacular. But the service of the staff was quite good.

Reviewed June 04, 2013

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9.0
Exceptional
Adam from Australia
Couple
Stayed 3 nights in February 2012

Excellent hotel with good facilities”

Large, clean rooms, nice atmosphere

the hanoi club hotel really exceeded our expectations. the rooms were nice and spacious, the bathroom was very clean and functional and the staff were very helpful. the facilities were also great, especially the fitness centre with jacuzzi and sauna/steamroom! oh and if you happen to be there on a friday night make sure you get down to the arena bar - the live music will blow you away!

Reviewed February 23, 2012

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8.7
Excellent
Brian from Australia
Couple
Stayed 10 nights in March 2013

A great value stay in a top location.”

1 Very friendly and helpful staff - all with good english. 2 Great amenities 3 Close to all major tourist venues

We were extremely pleased with the hotel. The hotel and staff made our stay very enjoyable. The hotel facilities were great and met all our needs. The local tour company, Wide Eyed Tours, working from the hotel lobby, organized a 5 day tour package, with guides, that meant we did not miss any of the major attractions. We also went on two Hash House Harrier runs and met some great locals and expats. We have some very good memories of Hanoi and the people and were lucky to have chosen to have stayed at the Hanoi Club Hotel.

Reviewed April 06, 2013

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10.0
Exceptional
Harrison from United States
Solo traveler
Superior Double
Stayed 3 nights in March 2018

Great hotel!”

This hotel is right on the water of the West Lake. The patio and pool area are away from the street, facing the lake, so it is quiet and peaceful with a nice view and outdoor area--a welcome oasis away from busy Hanoi. The room was clean and very nice for a reasonable price. The lakefront area around it has nice cafes and restaurants. The staff was extremely helpful and spoke English well. The food was good. They have a travel agent on-site who can help with tours, too. I preferred staying here and then traveling to the Old Quarter. An Uber ride to the old quarter cost less than $2 and was quick. However, on the morning of my departure, the Uber driver had difficulty finding the right street and was delayed. Best to book a taxi with the hotel for departure to get a driver who knows how to get there without delay--and the price to the airport they could arrange was actually cheaper than Uber. Overall, I'm very glad I stayed there, and would do so again in a heartbeat!

Reviewed March 07, 2018

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9.0
Exceptional
Stephanie from Australia
Couple
Stayed 2 nights in April 2012

Great Hotel”

Pool, Lovely room, Helpfull Staff

we stayed at the hanoi club after 3.5 weeks of travelling through vietnam and wanted to relax for the last few days. we were given a lovely room on a high floor and enjoyed the pool, driving range and lazing around for a few days before we headed home. only downside was the xuan restaurant we went to indulge on our last night - the food was good but service was terrible. staff made several mistakes and insisted that they weren't wrong until the manager came over and agreed that we were in fact correct. on top of all that, it was incredibly expensive (for vietnam). not many other restaurants in the area (we walked the streets trying to find some) - eat at the cafe downstairs, it's much better.

Reviewed July 17, 2012

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9.0
Exceptional
John from United Kingdom
Business traveler
Stayed 5 nights in November 2012

Good value hotel with very helpful staff”

Comfortable, well furnished rooms, with good internet links

A very enjoyable stay. Hanoi is a fascinating City, with many interesting tourist attractions most of which are in easy reach from the Hanoi Club. The Club provides a very nice "oasis of calm" in what is otherwise a chaotic and sometimes noisy city. Staff very helpful, e.g. when a taxi was late arriving they dealt with it efficiently and got the fare reduced.

Reviewed November 12, 2012

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8.3
Excellent
Laurent from France
Family with young children
Stayed 1 night in August 2011

great view on the lake - a good change”

swimming pool

a bit of change from the busy hanoi city center, this hotel is also the sport club of vietnamese and expats. beautiful view on the huge lake, from most of the rooms and from the pool; you'll have access to the pool and the gym but also to the tennis and squash courts and can even hit a few golf balls into the lake. great hotel if your kids need to relax from buzzing hanoi in late afternoon (pool, indoor & outdoor playground...). you can extend easily for late checkout until 6pm and they also helped us when we needed a room from 5am (train return from sapa) until 12 !

Reviewed August 20, 2011

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8.3
Excellent
Julian from Singapore
Business traveler
Stayed 3 nights in April 2013

Great staff, lake view and comfy room”

Clean & comfortable room, nice lake view and helpful staff

There was a disconnect with my airport transfer, but the staff was apologetic and that was enough for me; remember to include your email contact when you specify your booking/rooming needs. Hotel was in the lake district, which was where I needed to be and the journey to the airport takes about 30 minutes. I found the two public taxi companies Airport Taxi (white colored taxi) and Mai linh taxi the most reliable taxi-metered services; I was scammed by a smallish taxi (whose brand I can’t remember) whose ‘doctored’ meter charged twice the fare for the return journey. Get a local or the hotel concierge to help you pronounce your destination accurately. Breakfast was satisfactory: muesli, fruits, a la minute eggs, toast, fair variety of breads, cold cuts and cheese, salmon sashimi, 2 kinds of sausages and a local Pho cooked-to-order station. There is a Lake Driving Range, where you hit your balls into the lake; the breakfast room looks out into the lake and this driving range. The room was a comfortable, clean and comfortable, as depicted in the pictures. I was also very grateful to the housekeeping staff who was sent to my room to iron my jacket, tie, shirt and pants on the spot (for my next day meeting) that had been crumpled by my lousy packing. There were a few eateries within walking distance but I did not sample these. I would give a thumbs up for this hotel, given its price.

Reviewed April 12, 2013

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10.0
Exceptional
Avinash from United States
Family with young children
Premier Double Room with Lake View
Stayed 1 night in December 2019

Great hotel and great value for money”

Hi We stayed in the hotel for one night, check-in was easy, location was beautiful with the view of lake and pool. It's in a beautiful and quaint neighborhood of Hanoi (hard to imagine that :)). The staff was very courteous and helped with the luggage. They gave us an extended checkout to by 3 hours and ride to airport was about 40mins in traffic. Breakfast was about ok but I also didn't eat meat so my opinion differes from other travellers. I would stay here again,its 4 mins from Intercontinental which was twice the price.

Reviewed December 27, 2019

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9.7
Exceptional
Shirley from United States
Couple
Stayed 5 nights in August 2013

Good service, good location and nice accomodations”

We liked the food -- it was quite delicious. The swimming pool is quite well situated for swimming, relaxing and enjoying the view across the water. The room was just what one would expect.

My wife and I stayed there for a week, as I was on business in Hanoi but we did fit in quite a bit of sightseeing, cultural visits and time at the pool. The staff was very friendly and knowledgeable about transportation, dining and local things to do. We loved the location -- great for taking walks around the lake. It was a little off the busy, noisy part of Hanoi but with easy access to all of the hustle and bustle of the city. I have been to Hanoi a few times and I would definitely put this place at the top of my list for my next trip -- for business or pleasure.

Reviewed June 16, 2014

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10.0
Exceptional
rob from Australia
Couple
Stayed 3 nights in July 2011

A fantastic breath of fresh air in Hanoi,”

lovely staff,fantastic rooms, wonderful breakfast, relaxing place to stay, beautiful pool and great driving range

This hotel was a highlight of our stay in Hanoi. A wonderful place to stay and only about 10 minutes fron the old quarter of Hanoi, in a taxi. A lovely walk around "West Lakes" as well. The staff were all wonderful and looked after us extremely well. Rooms were very well maintained and extremely clean and well appointed. When travelling into the old quarter take a business card of the hotel's address so the taxi drivers are aware of where you are staying.

Reviewed August 15, 2011

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9.2
Exceptional
Cu from Vietnam
Couple
Premier Lake View King Room
Stayed 1 night in August 2018

Excellence choice for Upscale hotel”

This hotel locate in very good location, quite but not far from center Hanoi. View from balcony overlooking Westlake is fantastic. In room facility is superb, modern, brand new. I rate this property 4 stars for Staff and Facilities just because it lacks some of the class from international brands in general, but every single aspects are up there very good, worth the price you pay

Reviewed August 04, 2018

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8.0
Excellent
peter from United Kingdom
Solo traveler
Stayed 4 nights in February 2013

Peace away from the bustle of Hanoi”

On the shore of the West Laks

i stayed in the hanoi club hotel during tet new year holiday. unfortunately all the amenities of the hotel (bar, golf driving range etc) were closed for the holiday. room was very comfortable, a good size and the view over the lake was excellent. the staff on duty were all very polite and spoke excellent english. i would go back to this hotel again but not during tet !!

Reviewed February 23, 2013

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10.0
Exceptional
Shanty from Philippines
Couple
Superior Twin Room
Stayed 3 nights in May 2014

Great hotel staffs they are hospitable.”

1) Hotel Staff 2)Room Service is good 3) City Area hotel

I highly recommend this hotel. My 3 nights of stay in hotel was awesome. The hotel staffs are hospitable and have a good attitude. They have a good customer service. The place is near the city area and it is not hassle to go outside to see some tourist attractions as it is near to the city area. The room is nice and good. Very relaxing place to stay. I would probably come back here when I plan to visit Hanoi again.

Reviewed June 02, 2014

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