The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 579 reviews

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About The Hanoi Club Hotel & Lake Palais Residences


Situated on the banks of Hanoi’s largest lake, the West Lake, The Hanoi Club Hotel & Lake Palais Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property provides professional service in a relaxing atmosphere with a long list of facilities which include a fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid’s Club, and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-togethers. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and a kid-friendly environment, The Hanoi Club Hotel & Lake Palais Residences makes a perfect solution.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Taxi service

Things to do, ways to relax

  • Badminton court(s)
  • Casino
  • Fitness center
  • Hot tub
  • Karaoke
  • Massage(s)
  • Mini golf course
  • Sauna
  • Spa
  • Squash court(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Kids club
  • Playground
  • Swimming pool [kids]


  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Vietnamese
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Children under 6 years old stay for free if using existing bedding.

Children 6 years and over are considered as adults.

Baby cot is available at no additional charge.

  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40-60 USD
Check-Out Until: 12:00PM
Distance from City Center: 4 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 128
Reception Open Until: 00:00AM
Room Voltage: 220
Time to Airport (Minutes): 40
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Verified traveler reviews

Filter by traveler type
Very good

based on 579 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 7.6
  • Room comfort and quality 8.1
  • Service 8.3
  • Value for money 7.9
  • Food and dining 7.2
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Claire from United Kingdom
Family with young children
Superior Room - Late check out 15PM
Stayed 1 night in April 2016
Great second stay at a hidden gem hotel
We came back after an overnight trip in Ha Long bay to be greeted like old friends by the friendly staff, who had looked after our big bags for us while we were gone, and again arranged a baby bed in one of the two rooms we booked. We enjoyed our stay just as much the second time and highly recommend staying here for value for money, cleanliness, great staff, nice food and wonderful views!!
Reviewed September 27, 2016

Claire from United Kingdom
Family with young children
Superior Room - Late check out 15PM
Stayed 1 night in April 2016
Great location and amazing value for money
Staying on the lake was amazing, and the hotel is hidden down a traditional street so the views from our rooms were amazing! There was something for everyone to do - swimming, golf, a baby play room (although that was the only place that wasn't very clean - toys were too dirty to play with) and lovely restaurant with reasonably priced food. The rooms were great with a nice bath tub and beautiful window seat to look out on the awesome views of the city and the lake. We were assisted in organising a taxi to our Ha Long bay bus and left our big bags here.
Reviewed September 27, 2016

Mai from Vietnam
Deluxe Double or Twin
Stayed 1 night in September 2016
Great view to the lake
Room is well equipped, cleaned and maintained. I stayed in the deluxe lake view room which has nice bathtub, a lovely couch by the wide window overlooking to the West Lake. Breakfast is nice (more like Japanese and Chinese cuisine).
Reviewed September 05, 2016

COSTA from Brazil
Business traveler
Superior Room - Late check out 15PM
Stayed 3 nights in August 2016
I keep coming back...
I have stayed at the hotel on and off for weeks and I would strongly recommend it. Great place and staff, great gym, swimming pool and view.
Reviewed August 21, 2016

Dean from United States
Solo traveler
Superior Double Room with City View
Stayed 2 nights in August 2016
Good experience
Feel this hotel is underrated. It was very clean. The cost was great. It had a big pool and tennis courts. You can also hit golf bals into the lake. I did not eat here so I can't comment
Reviewed August 18, 2016

achouri from France
Family with young children
Superior Room - Late check out 15PM
Stayed 1 night in August 2016
Far from the chaos of downtown. Friendly staff. Clean swimming pool but the water was too warm. Fitness room was ok but treadmill should be renew asap.
Reviewed August 18, 2016

COSTA from Brazil
Business traveler
Superior Double Room with City View
Stayed 4 nights in July 2016
Good value for money with a beautiful view
So far, I've spent about 10 days at the hotel, on and off. After a few days, I felt so comfortable that I made it my base in Hanoi for a while. The hotel is not located in a touristy area, but it is a short taxi ride away from a number of attractions around. It has a beautiful view of the west lake, great gym and swimming pool, polite and very helpful staff, good food, and beautiful and comfortable rooms. I would strongly recommend it; so much so, that I have not left the hotel yet and I am still using it as my base.
Reviewed August 06, 2016

Goh from Singapore
Suite King Bed
Stayed 2 nights in July 2016
Comfortable stay
Stayed here before. Loved the view of West lake from this hotel. This is the main selling point of this hotel. Forget the suite rooms or rooms with city view. This meant the view is blocked by the adjacent building across the road, and the window curtain is drawn at all times. I booked the suite room, then changed to the room with partial lake view and tennis court. Very exclusive hotel, quiet. check in and check out was a breeze. Staff were friendly. Breakfast spread very Japanese, with some international spread. Room was comfortable. If you like, you can enjoy swimming and view of West Lake, or just sit around seeping beer. To get to the nearby old quarter, needed to take taxi. The popular 6 degree roof top restaurant was nearby and walkable.
Reviewed August 01, 2016

Phiangphor from Thailand
Business traveler
Superior Room - Late check out 15PM
Stayed 2 nights in July 2016
Nice hotel and valuable money
Nice room clean and staff helpful
Reviewed July 27, 2016

Nguyen from Vietnam
Business traveler
Superior Double Room with City View
Stayed 2 nights in May 2016
Nice facility
Swimming pool with great view to the west lake of Hanoi
Reviewed July 20, 2016


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