The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 579 reviews

Verified traveler reviews

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Very good

based on 579 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
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Gary from Singapore
Business traveler
Suite King Bed
Stayed one night in February 2014
comfortable room
comfortable room,fast wifi and nice breakfast
Location is a little out of the way and approx. 30 mins to city center. the room is very big and comfortable. Wifi is good and breakfast was good. It is quite close to airport but there are some eateries just outside the hotel that are quite nice. overall stay was good
Reviewed March 04, 2014

Chan from Malaysia
Business traveler
Superior Room - Late check out 15PM
Stayed 3 nights in February 2014
Great and relaxing stay
Good facilities, Clean, Quiet surroundings
Good and very responsive/ attentive staffs. Clean and comfortable stay
Reviewed March 03, 2014

Phibbie from Philippines
Family with older children
Deluxe Double or Twin
Stayed 3 nights in February 2014
nice hotel value for money
good breakfast; very cheap, nice golf
The hotel is quite good for the price. there is value for money. The location is not that good but the breakfast is great. And the staff knows how to speak english
Reviewed February 28, 2014

David from Canada
Superior Room - Late check out 15PM
Stayed 2 nights in February 2014
business location
clean rooms, quiet, good beds
This is a business location. If you are wanting to see old Hanoi, it is not a good location. Hotel charged us to get a few squares of butter when trying to enjoy a local bakery.
Reviewed February 27, 2014

Adrian from Malaysia
Business traveler
Superior Room - Late check out 15PM
Stayed 2 nights in February 2014
Great value for money but far from city center
Variety of food, good service and well appointed rooms.
Enjoyable and felt good during the stay. Early checkin and late checkout - free internet with good speed and breakfast variety was good. Staff is friendly and helpful.
Reviewed February 22, 2014

Jiae from South Korea
Solo traveler
Suite King Bed
Stayed one night in September 2013
Value for money, swimming pool alongside lake
good value, swimming pool, breakfast
The room was clean and neat. The swimming pool was rather small but there were not many people so I enjoyed the swimming pool a lot. (specially when sun goes down, you can watch sunset over the lake). It takes some time to get to the downtown from this lake side, but it worth for a couple of days specially if you are tired of the pollution of Hanoi. (The air near lake is little bit clearer.)
Reviewed February 13, 2014

FRANCESCO from Australia
Superior Room - Late check out 15PM
Stayed 2 nights in January 2014
Fantastic, very attentive staff , excellent servic
cleanliness, quite, friendly staff
was excellent stay, 1st day a bit scary bcoz of taxi experience but the hotel fix it asap and they return our money back. Taxi driver cheated us the 1st day... then we learned the next day so it was ok. The hotel was very nice, quiet and you can relax no noisy neighbours..good view and its very accessible to the park, Pagoda and rest..good food try their Vietnamese-Thai food it was yummy...and the price was average. I will definitely recommend this place to all our friend and will be back.
Reviewed February 10, 2014

Chloe from Singapore
Suite King Bed
Stayed 2 nights in December 2013
Spacious, big and quite
Although we were given spa coupon but trust me you will not even bother… And the staff had pretty bad attitude...
Reviewed February 10, 2014

Nam from Vietnam
Business traveler
Superior Room - Late check out 15PM
Stayed one night in January 2014
Nice view
Nice view and you can play golf
It has a very nice view to the west lake and you can also play golf in this hotel.
Reviewed February 05, 2014

Shuk from China
Deluxe Double or Twin
Stayed 2 nights in September 2013
nice swimming pool
nice staff, nice swimming pool and good breafast
relaxing trip. easy to access to restaurants. good staff good english. nice swimming pool. nice breakfast buffet.
Reviewed February 03, 2014


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