The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 577 reviews

Recent customer comments

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Very good



based on 577 reviews
  • Cleanliness 8.4
  • Facilities 8.3
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
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Mei from United Kingdom
Solo travelers
Stayed 3 nights in November 2013
The surrounding is not nice except the lake side.
swimming pool. staffs and the size of the room.
The water flows to the floor from the edge of the bath tub when we have shower. The shower taps aren't easy to control the water running at stable temperatures.
Reviewed November 23, 2013
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thanh from Vietnam
Business travelers
Superior Room - Late check out 15PM
Stayed one night in November 2013
Quiet, good location, nice view
quiet, good location,nice view
Reviewed November 21, 2013
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thanh from Vietnam
Business travelers
Superior Room - Late check out 15PM
Stayed 2 nights in November 2013
Good calm place by the lake side, ok breakfast
Nice location, good view, quiet place
Reviewed November 21, 2013
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Jagdish from India
Business travelers
Superior Room - Late check out 15PM
Stayed one night in November 2013
it was nice staying in this hotel
room, location and staff
it was really very very nice to stay in this hotel, the hotel staff is really very very good and cooperative.
Reviewed November 20, 2013
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Derek from Hong Kong
Couples
Superior Room - Late check out 15PM
Stayed 2 nights in November 2013
Lake view + good facilties
Good language skills, fast WiFi, attentive service
- Staff spoke very good English and Mandarin. - Money exchange from USD to VND was the highest throughout our trip (since not all places accept USD). - Best: we had a late overnight train to catch the evening we checked out and the staff offered the gym shower room for us to refresh ourselves and this service was extended to when we came back from Hue before we headed for the airport.
Reviewed November 15, 2013
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kevin from Ireland
Couples
Deluxe Double or Twin
Stayed 2 nights in November 2013
very nice hotel, great pool and lake golf driving
golf, location , value
great hotel. beautiful pool with a golf range at the side.
Reviewed November 06, 2013
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Vanessa from United Kingdom
Couples
Superior Room - Late check out 15PM
Stayed one night in November 2013
excellent
modern, luxury, attentive
Rooms are large, comfortable and equipped with all mod-cons. Staff excellent. Pool clean and large. Breakfast buffet caters for both western and Asian tastes. Central to hanoi - hotel secluded and quiet. Lovely lake view.
Reviewed November 05, 2013
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Randall from Canada
Couples
Stayed 3 nights in October 2013
Nice Hotel but a little far for Sightseeing
Lake View Room by the lake, good breakfast and swimming pool
Very nice hotel by the West Lake, staff was friendly and good English skills. Booked a lake view room and it was very nice. Breakfast was basic but good quality, nice swimming pool also. There were not a lot of restaurants around the hotel. You need to take a taxi to the old quarter and cost you USD5. Spent half day walking around the Old Quarter streets and it was very interesting. Ate at the Hotel restaurant, the food was good but pricey!
Reviewed October 25, 2013
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francis from Australia
Solo travelers
Stayed 6 nights in October 2013
comfrtable
great staff,pool,good room srvice
very good ,friendly accommoditating staff ,cleanliness. relaxing pool.stafff would atttend to every request with prompt service.
Reviewed October 20, 2013
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ashay from India
Business travelers
Superior Room - Late check out 15PM
Stayed 2 nights in October 2013
good
location, room comfort and view
good stay. but they should improve breakfast. Also provide newspaper.
Reviewed October 14, 2013
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