The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 577 reviews

Recent customer comments

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Very good



based on 577 reviews
  • Cleanliness 8.4
  • Facilities 8.3
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
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Sy from Hong Kong
Business travelers
Deluxe Double or Twin
Stayed 3 nights in January 2016
cosy and relax hotel
gd lake view, at center of city, gd gym rm
Reviewed January 22, 2016
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Raymond from Singapore
Business travelers
Deluxe Double or Twin
Stayed 2 nights in January 2016
Hanoi Visit
Clean, Comfortable and Good View of the lake
Good stay but a little difficult to find. Some Taxi drivers don't know the place. You need to have a map or exact address of the Hotel.
Reviewed January 18, 2016
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Daphne from Singapore
Business travelers
Superior Room - Late check out 15PM
Stayed one night in January 2016
Will book again...
Location, view and service
Reviewed January 18, 2016
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Jennifer from United Kingdom
Business travelers
Superior Double Room with City View
Stayed one night in January 2016
Functional, nothing special
Proximity to meetings
The hotel is nothing special. Smallish sized room, slightly faded and grubby, but OK. Very comfrotable bed. Soulless restaurant with OK food. Friendly staff.
Reviewed January 15, 2016
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Swee from Malaysia
Families with young children
Superior Room - Late check out 15PM
Stayed 2 nights in January 2016
Dissapointed
Location at west lake, facilities and great food
We are disappointed because they want to charge additional for the kids above 6 years old. We did not requested for extra bed, it shall not apply any additional charges.
Reviewed January 06, 2016
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Alexander from United Kingdom
Groups
Deluxe Double or Twin
Stayed one night in January 2016
A Hanoi hotel which is a calm oasis
The 3 best things were the rooms, service and location in Hanoi.
The Han
Reviewed January 04, 2016
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Abhijit from India
Solo travelers
Superior Room - Late check out 15PM
Stayed 2 nights in December 2015
It a no nonsense stay
clean, consistent, polite
hasslefree
Reviewed December 30, 2015
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Judy from Singapore
Business travelers
Superior Room - Late check out 15PM
Stayed 3 nights in December 2015
Good food, good service, clean and spacious room.
Staff has no problem speaking English and some can even speak Chinese. Breakfast is good, room is good!
I will come back again.
Reviewed December 26, 2015
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Michelle from Singapore
Couples
Superior Room - Late check out 15PM
Stayed one night in December 2015
Recommended for 4 star hotel at affordable price
Facilities such as gym and pool, location next to the lake and clean and polished decor
The hotel is very well maintained. Not a fan of the food at the deli.
Reviewed December 13, 2015
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Enzo from Malaysia
Business travelers
Superior Room - Late check out 15PM
Stayed 4 nights in November 2015
Bussines trip
Lake View, Golf driving range, location
The staff is helpful and friendly. The rooms are clean and well maintained. The lo location is very quiet so no traffic noise etc. Next time I'm in Hnoi I will go back to this place.
Reviewed December 07, 2015
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