The Hanoi Club Hotel & Lake Palais Residences

76 Yen Phu Street, Tay Ho District, Hanoi, Vietnam - View on map

Very good 7.9
Based on 579 reviews

Recent customer comments

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Very good



based on 579 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 7.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.2
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Erika from Indonesia
Couples
Deluxe Double or Twin
Stayed 1 night in September 2015
Clean room, away from old quarter
Clean room, away from old quarter
The hotel was a bit far from old quarter and hanoi is not really walking friendly, so have to catch taxi everytime. Taxi can be a bit expensive because hanoi taxi is a bit dodgy (meter running extra fast/taxi drive takes you the long way) Breakfast was ok, not many selection available. they have a driving range where you could hit golf balls into the lake, that was really good. We got upgraded to studio room which is really spacious.
Reviewed September 18, 2015

Erika from Indonesia
Couples
Deluxe Double or Twin
Stayed 2 nights in September 2015
a bit far from old quarter, clean hotel
clean, good facilities, good staff
The hotel was a bit far from old quarter and hanoi is not really walking friendly, so have to catch taxi everytime. Taxi can be a bit expensive because hanoi taxi is a bit dodgy (meter running extra fast/taxi drive takes you the long way) Breakfast was ok, not many selection available. they have a driving range where you could hit golf balls into the lake, that was really good. We got upgraded to studio room which is really spacious.
Reviewed September 18, 2015

Phiangphor from Thailand
Business travelers
Superior Room - Late check out 15PM
Stayed 7 nights in August 2015
nice hotel good location
clean room, good location and good valuable
Stay this hotel for business trip. It very nice hotel and clean
Reviewed September 03, 2015

Tran from Vietnam
Couples
Suite King Bed
Stayed 1 night in August 2015
It's ok to stay here, good price
price, location & clean
Reviewed September 03, 2015

Stacey from New Zealand
Solo travelers
Superior Room - Late check out 15PM
Stayed 1 night in August 2015
We weren't given free breakfast
Friendliness of hotel staff, view from the room
It would have been better if breakfast was included. When it says free breakfast it should come standard. You shouldn't have to select it when you book online. Very disappointing
Reviewed August 31, 2015

Yvette from Australia
Couples
Suite King Bed
Stayed 2 nights in August 2014
Great for a quick stop
bed and view
not too bad, language barrier but that's to be expected. We had a pleasant stay!
Reviewed August 28, 2015

Siang from Australia
Couples
Suite King Bed
Stayed 4 nights in August 2015
Westlake serenity
location, comfort and staff
the signature room was amazingly comfortable for a 4 star hotel. Staff were very helpful and made our 4 night stay very enjoyable
Reviewed August 25, 2015

Jessica from Singapore
Families with young children
Superior Room - Late check out 15PM
Stayed 2 nights in August 2015
The staff were very friendly and helpful
Pool view, staff, room facilities
Reviewed August 11, 2015

Goh from Singapore
Business travelers
Deluxe Double or Twin
Stayed 2 nights in July 2015
First time stay at this hotel
Comfortable room, large bed
This is my first time stay in this hotel. Will be impressed by the West lake view if you stayed at their signature room. Otherwise, I got a deluxe room facing the tennis court and a bit noisy. For golfers, bring your club for to drive some golf balls into the lake. The restaurant staff however lack some smile.
Reviewed August 03, 2015

Syed from Singapore
Business travelers
Superior Room - Late check out 15PM
Stayed 1 night in July 2015
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Reviewed July 29, 2015


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