9.3
Exceptional
6.7% this month
/10
(1,484 reviews)See what guests said
Housekeeping130
Breakfast106
View10
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Pharmacy 80 m
Duc Nhan Tailor 130 m
Al Nour Mosque 180 m
Motorbike parking (Pho Hang But) 180 m
Evan Journey - Day Tours 200 m
Phung Hung Mural Street 210 m
Chua Cau Đong 270 m
Nam Tailor 270 m
Night Market 280 m
Dong Xuan Market 290 m
Nearby landmarks
Old Quarter 450 m
Vietnam Military History Museum 830 m
St. Joseph's Cathedral 880 m
Hoa Lo Prison 1.25 km
Ho Chi Minh Mausoleum 1.29 km
Presidential Palace Historical Site 1.34 km
One Pillar Pagoda 1.43 km
Vietnamese Women's Museum 1.55 km
Temple of Literature & National University 1.61 km
Vietnam Museum of Ethnology 4.95 km
The Hanoian Hotel

"Every single staff was so kind, especially the lady in the reception was the best."

Shinwoong - January 5, 2020
Superior The Hanoian Hotel
Lobby The Hanoian Hotel
Interior view The Hanoian Hotel
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Free Wi-Fi

The Hanoian Hotel

42A Hang Cot Street, Old Quarter, Old Quarter, Hanoi, Vietnam, 100000 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Old Quarter
Within 450 m of property
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Hanoi every 6 minutes on Agoda.com
Value for money9.4
Distance to city center0 km
Location rating9.4
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.4 km

Rooms available at The Hanoian Hotel

Villa
Villa
...
  • Room size: 70 m²/753 ft²
  • City view
  • 2 double beds
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Deluxe Balcony
Deluxe Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Family
Family
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
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Executive Suite
Executive Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
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Family Balcony Room
Family Balcony Room
...
  • Room size: 30 m²/323 ft²
  • Street view
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Penthouse Apartment
Penthouse Apartment
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
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Superior
Superior
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 king beds
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Deluxe
Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Suite with Balcony
Family Suite with Balcony
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed and 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Hanoian Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Hanoian Hotel?

The Hanoian Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Hanoian Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Hanoian Hotel has a car park that's close to the hotel. Parking is available for a fee of 10 USD per day. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Hanoian Hotel?

The Hanoian Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about The Hanoian Hotel

  • 8.4
    Excellent

    "The hotel was nice to help hold on to our luggages."

    Peng

    |

    December 29, 2019

  • 8.4
    Excellent
    Staff 

    "The staffs in the hotel were friendly and personal."

    Peng

    |

    December 29, 2019

  • 8.4
    Excellent
    Cleanliness

    "The rooms are cleaned with regular turn around."

    Peng

    |

    December 29, 2019

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Value for money score
9.5/10
Service score
9.7/10
Review score - United States
9.7/10
Location score
9.4/10
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
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Overall rating:
9.3
Exceptional
1,484 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
The breakfast was good with a moderate spread of cruisine.
Peng from Singapore
Family with older children
More about The Hanoian Hotel

More about The Hanoian Hotel

The Hanoian Hotel, located in the Dong Xuan Market area, is a popular choice for travelers. With its location just 0 km from the city center and 30 km from the airport, this 3.5-star property attracts numerous travelers each year. With its convenient location, the property offers easy access to the city's must-see destinations.

The Hanoian Hotel offers many facilities to enrich your stay in Hanoi. This property offers numerous on-site facilities to satisfy even the most discerning guest.

The property features 30 beautifully appointed guestrooms, many of which include flat screen television, bathroom phone, carpeting, complimentary instant coffee, complimentary tea. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, The Hanoian Hotel is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast
118 mentions
Housekeeping
93 mentions
Food & Dining
13 mentions
Internet
8 mentions

What they offer

10.0
Exceptional
Cleanliness

"Our room was large and very relaxing and also clean."

Mrs

|

May 31, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Vegetarian
Buffet

Restaurants on site

The hidden Gem
Cuisine:Vietnamese
Menu:Buffet, A-la-carte

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Ph bo 27B Phung Hung (Ly Qu c Su chuy n v )
20 m Vietnamese
Lutulata Desserts & Drinks
90 m Vietnamese
Thanh Thuy (Bo Tit Tet)
110 m Vietnamese
American cuisine
American cuisine
Purple Cherry Restaurant
260 m American, Asian, European
Hanoi Rocks Bar
380 m American, Bar, European
iCream Lab
520 m American, Australian, Vietnamese
Asian cuisine
Asian cuisine
Bit Tet Hai Ty
190 m Asian, Vietnamese
Loving Hut
240 m Asian, Vegan, Vegetarian
Slusnack
270 m Asian, Fast food, Pizza

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

Show less

Some helpful facts

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Reviews of The Hanoian Hotel from real guests

Overall rating
9.3
Exceptional
From 1484 reviews
9.7Service
9.5Room comfort and quality
9.4Value for money
Agoda Reviews (1285)Booking.com Reviews (199)
Rating via Agoda9.3
/
10
Cleanliness9.3
Facilities9.0
Location9.4
Service9.7
Value for money9.4
High score for Hanoi
Rating
9+ Exceptional (709)
8-9 Excellent (70)
7-8 Very Good (50)
6-7 Good (7)
<6 Below Expectation (13)
Time of the year
Mar - May (209)
Jun - Aug (206)
Sep - Nov (240)
Dec - Feb (194)
Don't miss out!Users are booking a place in Hanoi every 6 minutes on Agoda.com
All guests (1285)
All room types
All languages

Show reviews that mention 

Showing 849 verified guest comments
12345
10.0
Exceptional
Pucher
Family with young children
Superior
Stayed 1 night in April 2019

Best hotel in Vietnam ”

The Hanoian hotel is a newly opened hotel at the heart of the Old Quarter. It’s a part of a hotel group. Although at the heart of the Old Quarter the street is not tormented with the many scooters and constant honking, thus the room was quiet at night ! The hotel room was absolutely fabulous! Facilities such as soft towels, bidet, combs, hairdryer, razors, free WiFi, tv with international channels, water, coffee and tea are provided. The shower is comfortable and relaxing. The bed is so big that it could fit an entire family. Not to mention the amazing breakfast which is included!Altogether the hotel has friendly and helpful staff. The room was clean, luxurious and we got way more for the price that we paid! I recommend this hotel to everyone who would love to explore Hanoi during day and sleep in heaven at night. It exceeded all of our expectations

Reviewed April 28, 2019

Dear Valued Partner, How wonderful to read your detailed comments about your recent stay at the The Hanoian Hotel ! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!

Responded May 06, 2019
The Hanoian Hotel
10.0
Exceptional
Roca
Group
Superior
Stayed 1 night in March 2019

lovely hotel”

I was fortunate enough to stumble upon this hotel when searching for a place to stay in Hanoi's old quarter. The location of the hotel is quite convenient, at the middle of Hanoi's old quarter and within walking distance of many of Hanoi's attractions (old quarter, french quarter, Ho Chi Minh mausoleum). The rooms are new and modern. But to echo what many other reviews have said, what sets this hotel apart is how friendly and helpful the staff are. I booked a Ha Long Bay cruise at 23:00 the night before I was to depart for Sapa, and the staff willingly spent the time helping me find the right option, all the while conversing with me. I would definitely stay with The Hanoian Hotel again the next time I'm in Hanoi !

Reviewed April 09, 2019

Dear Roca, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

Responded April 11, 2019
The Hanoian Hotel
10.0
Exceptional
Roca
Family with young children
Superior
Stayed 1 night in March 2019

Great Staff and Great Location ”

I stayed here for 3 nights for me and my father. The Hanoian Hotel located in the old quarter, which is the location of tourism in Hanoi. I booked it by Agoda since they have good review and also affordable price and also located near with convenience store, and the famous banh my 25. When I came, they greet us very welcome and also gave us welcome drinks. They told me and suggested us all the attraction and must visit places to us with a city map. This is very useful since it was pretty hard to find information of Vietnam on internet. The room was great (located on 3rd level), they got some pictures in the room to make it more decorated. Nice bathroom without bathtub for my room. They greet me every time I leave the hotel, and also offered help for everything even I didn't ask them to do it. Feels like home, the staff very helpful and friendly. They speak English very well. They served the breakfast differently for every day during my stay. Overall, I will back to this hotel .

Reviewed April 09, 2019

Dear Roca, On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon.

Responded April 11, 2019
The Hanoian Hotel
10.0
Exceptional
Chew
Couple
Deluxe
Stayed 1 night in February 2019

awesome”

We have stayed in various hotels at the old quarters in our past 3 trips as tourists but did not any reason to revisit the previous hotels. But we will definitely stay at The Hanoian Hotel again. What we liked about The Hanoian Hotel is that the room is well furnished, clean, big, and the flowers in the room and bathroom are fresh. The room looked exactly as pictured and advertised. The staff is also amazing. We requested for 2 additional blankets and they arrived with a smile. The kitchen staff remembered our preferences for the way my husband's egg is to be done after the first day although the hotel is fully occupied. And when we asked for some fruits after the buffet breakfast hours are over, they obliged with a smile. Yes the main reason we are coming back here is the quality and cleanliness of the rooms and the service standard of the staff

Reviewed March 09, 2019

Dear Chew, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

Responded March 11, 2019
The Hanoian Hotel
10.0
Exceptional
Sergio from United Kingdom
Couple
Deluxe
Stayed 1 night in September 2019

Wonderful place to stay if you visit Hanoi”

We stayed at Hanoian Central Hotel for three nights and had a very pleasant stay, truly outstanding! Brand new facilities and really good location. The hotel is in the old quarter but in a quiet spot, so it has the perfect balance of location and comfort. We were welcomed with fruit juice, wet towels, fresh fruit and bean cakes upon arrival. All the staff was very friendly and helpful, always taking care of our needs. Breakfast was really good with a wide range of food in the buffet, great coffee and additional cooked dishes available (Pho, omelette, eggs...) We would like to thanks Molly, she was very kind, helpful and professional. Apart from arranging our transfers she gave us very useful information and wonderful tips about places to go in Hanoi, we really appreciate her warm attention. I highly recommend staying in The Hanoian Central hotel, would definitely stay again if I come back to Hanoi.

Reviewed September 24, 2019

Dear Sergio, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded October 01, 2019
The Hanoian Hotel
10.0
Exceptional
Christopher from Germany
Couple
Superior
Stayed 2 nights in May 2018

Best hotel in Vietnam on our trip, we came back for a second visit.”

We came back for a second visit after our trip to Halong Bay. This is the best place we stayed at in Vietnam. The Hanoian Hotel is a great place to stay while visiting Hanoi. It's at the border of the old quarter, so you can walk easily to any place in that area but still get a taxi easily to and from your hotel as the street in front is not that overcrowded. Government district is also in walking distance, as is the west lake. Hotel rooms are spotless clean, bathrooms spacious and fully functioning. Room interior is well designed and beds are super comfortable. Breakfast is wonderful with a mix of buffet and a la carte. But what made us come back was super helpful and friendly staff with very good English. We even were greeted by names the morning. They will also keep your luggage, if you go on a tour to e.g. Halong Bay or Sapa.

Reviewed May 12, 2018

Dear Christopher, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

Responded September 07, 2018
The Hanoian Hotel
10.0
Exceptional
Duncan from Australia
Couple
Superior
Stayed 2 nights in October 2019

Awesome and amazing”

I live in Southeast Asia and have traveled all over the region - The Hanoian Hotel is one the best I've ever visited and by far the best at the low price point. Great location in the Old Quarter of Hanoi but that's just the start. Comfortable beds, amazing staff who speak great English and the breakfast is to die for. We did have an issue on our first night - loud, drunk mainland Chinese tourists banging doors and keeping us up (not the hotel's fault) and the hotel responded by upgrading us to a better room for the rest of our stay. Put simply, I'd stay there again tomorrow. Fantastic across the board. You can't go wrong here.

Reviewed October 30, 2019

Dear Mr. Duncan, Dear Liz L, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded October 31, 2019
The Hanoian Hotel
10.0
Exceptional
Sergio from United Kingdom
Couple
Deluxe
Stayed 1 night in September 2019

We stayed at Hanoian Central Hotel for three nights and had a very pleasant stay, truly outstanding”

We stayed at Hanoian Central Hotel for three nights and had a very pleasant stay, truly outstanding! Brand new facilities and really good location. The hotel is in the old quarter but in a quiet spot, so it has the perfect balance of location and comfort. We were welcomed with fruit juice, wet towels, fresh fruit and bean cakes upon arrival. All the staff was very friendly and helpful, always taking care of our needs. Breakfast was really good with a wide range of food in the buffet, great coffee and additional cooked dishes available (Pho, omelette, eggs...) We would like to thanks Molly, she was very kind, helpful and professional. Apart from arranging our transfers she gave us very useful information and wonderful tips about places to go in Hanoi, we really appreciate her warm attention. I highly recommend staying in The Hanoian Central hotel, would definitely stay again if I come back to Hanoi.

Reviewed September 23, 2019

Dear Sergio, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi. Best Regards, Pham Huy Hung (Mr.) Duty Manager

Responded September 24, 2019
The Hanoian Hotel
9.6
Exceptional
Joyce from Singapore
Family with teens
Superior
Stayed 1 night in December 2017

Great Hospitality”

I had done my homework reading tons of reviews from different hotels and websites before settling for The Hanoian Hotel for my family holiday in Hanoi. I must agree that there is something really special about The Hanoian Hotel… that is, its people… it’s the team of staff that made my family's stay here so memorable... the great hospitality shown by the staff. From the hotel front desk, Justine and Kate to each and every one of the staff who serves during breakfast. They are ever so friendly, helpful, attentive, genuine and warmth. They do their rounds EVERY morning during breakfast and asked if you sleep well and everything was alright and asked about your itinerary for the day and would recommend some places of interest to you to visit. They are always so ready to help whenever there is a question or any request is made. Rooms were clean and large compared to the previous one that we stayed in Hanoi. Breakfast was good and sufficient. The delicious Phó is a must have every morni

Reviewed December 24, 2017

Dear Joyce, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

Responded October 07, 2018
The Hanoian Hotel
10.0
Exceptional
Alex
Group
Superior
Stayed 1 night in May 2019

Great service, convenient location ”

The Hanoian Hotel has the most attentive staff I have met at any hotel. The staff is proactive not only about solving problems, but about finding them and improving the experience of guests. In the heart of the Old Quarter, the Hanoian Hotel is within walking distance of Hanoi's core sights (Temple of Literature, Huc Bridge, etc.), close to a multitude of bars and restaurants. Breakfast is very good, particularly the eggs. WiFi is available throughout the hotel, and clocked consistently above 2.5 megabytes per second. All in all a great value and a great place to stay in Hanoi.

Reviewed May 29, 2019

Dear Alex, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again.

Responded May 31, 2019
The Hanoian Hotel
10.0
Exceptional
Christopher from Germany
Couple
Deluxe Balcony
Stayed 2 nights in May 2018

Great Hotel at the end of old quarter”

The Hanoian Hotel is a great place to stay while visiting Hanoi. It's at the border of the old quarter, so you can walk easily to any place in that area but still get a taxi easily to and from your hotel as the street in front is not that overcrowded. Government district is also in walking distance, as is the west lake. Hotel rooms are spotless clean, bathrooms spacious and fully functioning. Room interior is well designed and beds are super comfortable. Breakfast is wonderful with a mix of buffet and a la carte. But what made us come back was super helpful and friendly staff with very good English. We even were greeted by names the morning. They will also keep your luggage, if you go on a tour to e.g. Halong Bay or Sapa.

Reviewed May 12, 2018

Dear Christopher, How wonderful to read your detailed comments about your recent stay at the The Hanoian Hotel ! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!

Responded September 07, 2018
The Hanoian Hotel
10.0
Exceptional
Vahtervuo from China
Family with young children
Superior
Stayed 1 night in January 2019

Awesome”

Good location in the old quarters,10mins walk to Hoan Kiem lake, a 'happening place'. Food(KFC,McD,and other Asean cuisines are available) shopping , travel agents are everywhere, market, city tour buses and some places of interest nearby. The rooms are spacious, clean and we love the towels,pillows and bed! We enjoyed the breakfast we had at The Hanoian Hotel, though the buffet was not lavish but suffice, in addition to side orders like omelettes etc,noodles, sandwiches. Staff at the front desk were such professional. They welcomed us, got us seated at the dining table for a drink and fruits! Next, they gave us a brief overview of the places nearby and tips on what to do and where to go. In fact ,all the staff through out our stay were friendly and helpful. We felt very comfortable to be greeted with smiles and greetings each time we meet

Reviewed January 30, 2019

Dear Vahtervuo, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that our staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded January 30, 2019
The Hanoian Hotel
10.0
Exceptional
Chun
Couple
Deluxe
Stayed 1 night in April 2019

Good room and wonderful staff ”

I contacted Martin, the hotel manager the day before I arrived via WhatsApp and let him know when we would be landing. They offered us a private car pick up from the airport that only cost $18, pretty good considering the 40 min drive and not having to deal with overwhelming taxi drivers at the airport. We’ve spent the beginning of our trip mostly in Thailand and had some decent hotels. The Hanoian Hotel has been by far our favorite. Martin and his staff are very kind and extremely helpful in providing information about the town, tours, and even things to look out for while traveling around and all speak really good English. Hotel rooms are super clean and comfortable, offering air conditioning and tv. It’s location is in the center of The Old Town. so it’s literally walking distance to everything. Breakfast has also been a treat as well, you get to choose multiple items from the menu including Pho (Vietnamese noodle soup), eggs, pancakes, sandwiches, egg rolls, etc .

Reviewed April 24, 2019

Dear Mr/Ms. Chun, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

Responded April 25, 2019
The Hanoian Hotel
10.0
Exceptional
Han from Malaysia
Solo traveler
Superior
Stayed 1 night in June 2017

I'll be back!”

After a few trips to Hanoi, I realized any lodging location in the Old Quarter is a good location as there are many cafes, restaurants, convenience stores, and pubs within a short walk away. For this trip, I wanted to try a new hotel. I found this newly refurbished hotel with a new owner and management team. Naturally, everything was new. The room is a good size for similar hotels in the Old Quarter. The buffet breakfast is more than sufficient to start my day. The best part is Mr. Martin and his team are experienced in not only the hospitality industry but also the tourism industry. This makes communications much easier during my stay. I look forward to staying in The Hanoian again very soon.

Reviewed August 17, 2017

Dear Han, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded September 04, 2018
The Hanoian Hotel
10.0
Exceptional
Reichhold
Family with young children
Deluxe
Stayed 1 night in April 2019

Remarkable service indeed ”

My friends and I had spent few nights in Hanoi and stayed in three different hotels. The Hanoian Hotel is beyond with my expectation as the facade of the hotel is further inside and not visible to the public. The value of the room was properly presented with the amenities and warm service provided by the staff. Breakfast was awesome as it comes with a menu that has excellent options. We will never forget Kate's warm welcome and sincere service all throughout of our stay. And we were able to go around the busy streets of Old Quarter by cycling with the help of Elsa. If given a chance, we would definitely visit Hanoi and stay with this hotel again

Reviewed May 02, 2019

Dear Valued Partner, How wonderful to read your detailed comments about your recent stay at the TheHanoianHotel ! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel,your room to the TheHanoian Hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!

Responded May 06, 2019
The Hanoian Hotel
10.0
Exceptional
Schmitt
Group
Deluxe
Stayed 1 night in March 2019

Home Sweet Home ”

This hotel is in the middle of the old quarter. On booking this hotel , the hotel staff came around to the hotel we were staying at and collected our bags. On arrival we were given a very tasty cool drink and complimentary fruit in our room. The staff were very helpful and nothing was a problem. The rooms were clean and comfortable and for breakfast there was everything you could want. I would recommend this hotel without hesitation. Thanks The Hanoian Hotel for an enjoyable stay

Reviewed April 06, 2019

Dear Mr. Schmitt, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.

Responded April 08, 2019
The Hanoian Hotel
10.0
Exceptional
Perez
Family with teens
Superior
Stayed 1 night in April 2019

THE BEST HOTEL EVER ! ”

We stayed at this hotel for few times and we have had the best experience in Hanoi. We had experienced the staff's exceptional hospitality and love. They were very kind, friendly and helpful to all their guests. The Hanoian Hotel is located at the heart of Old Quarter. The room where we stayed is very comfy and very clean. We have always loved to take hot showers after a long day. We will definitely be back here if ever we come back to Hanoi. This hotel deserves a five stars rating for their service and affordable rates !

Reviewed May 10, 2019

Dear Valued Partner, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.

Responded May 17, 2019
The Hanoian Hotel
10.0
Exceptional
Joo from Singapore
Couple
Superior
Stayed 1 night in May 2018

Top Hotel”

The Hanoian Hotel was one of the best hotels I have stayed at in Ha noi . Location was great as located in Hanoi Old Quarter and walking distance to alot of restaurants and convenience stores. The service that was provided from reception , house keeping and bell boys was outstanding and could not ask for anything better. Management was always around incase there were any problems which they were very helpful and assisted us with any changes or any request which we needed. Most employees were able to speak english and understand quite well.

Reviewed May 25, 2018

Dear Joo, Warmest greetings to you and your partner from The Hanoian Hotel. We place tremendous value on guest feedback and cannot thank you enough for taking the time to share your experience at our hotel with others on the site. It is a joy to know that hospitality mind of the staffs made your stress away – that is what we strive to achieve with every guest stay. We take the utmost pride in our work and are flattered that you felt this too. We just hope that each guest experiences that same high level of warm and welcoming service. Once again, we sincerely thank you for your kind support and we do hope we will have the chance to welcome back for your next trip to Hanoi, Vietnam.

Responded September 07, 2018
The Hanoian Hotel
10.0
Exceptional
Perez
Group
Family Suite
Stayed 1 night in April 2019

Highly recommended ! ”

We stayed at the The Hanoian Hotel on two separate nights while in Hanoi. Everyone on staff was exceptional - warm/inviting, helpful, and provided incredible service. With a great location, it doesn't take long to walk out of the hotel and into the heart of the Old Quarter of Hanoi. The rooms were also very clean and comfortable. They even let us keep our bags there while we left for a two day, one night trip to Ha Long Bay. I'd absolutely stay there again when I got back to Hanoi

Reviewed May 10, 2019

Dear Valued Partner, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded May 17, 2019
The Hanoian Hotel
10.0
Exceptional
Yates
Couple
Superior
Stayed 1 night in March 2019

Excellent hotel with great staff and great location ”

We stayed at The Hanoian Hotel, using it as a base to travel to Halong Bay, Sapa and back to the UK. All of the receiption staff are incredibly friendly and make sure they remember your name and the activities you are doing. This all makes you feel like they genuinely care about your stay. They are very helpful in booking trains, tours, taxis etc. They booked us a train go to Sapa, a car picked us up from the hotel and took us to the station where a member of the hotel staff was waiting there to carry our bags and take us to our cabin. They were there to meet us at 5am when we got off the train and take us back to the hotel. They then made sure we could check in as early as possible when the previous people checked out. No extra charge. The rooms are very well presented, slightly on the small side, but this should be expected in the old town of Hanoi. Breakfast is also good. Highly recommend, especially as this hotel is very new and still getting up to speed

Reviewed April 05, 2019

Dear Mr. Yates, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.

Responded April 06, 2019
The Hanoian Hotel
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