The Hanoian Hotel
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The Hanoian Hotel

42A Hang Cot Street, Old Quarter, Old Quarter, Hanoi, Vietnam, 100000
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    The Hanoian Hotel Reviews

    9.4
    Exceptional
    /10
    (963 reviews)See what guests said
    3.2
    Review score

    "Pros : Staff are very friendly and helpful."

    GOH

    -

    January 2, 2019

    9.7
    Exceptional service
    Recommended by 96% of guests

    Things you’ll love about The Hanoian Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Breakfast [free]

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • Old Quarter340 m
  • St. Joseph's Cathedral (Nha Tho Lon)860 m
  • Hoan Kiem Lake970 m
  • Hoa Lo Prison1.19 km
  • Vietnam Fine Arts Museum1.22 km
  • Ho Chi Minh Mausoleum1.23 km
  • Temple of Literature1.4 km
  • One Pillar Pagoda1.43 km
  • West Lake1.88 km
  • Vietnam Museum of Ethnology5.02 km
  • Value for money9.5
    Distance to city center0 km
    Location rating9.4
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.4 km

    Rooms available at The Hanoian Hotel

    Villa
    Villa
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Deluxe Balcony
    Deluxe Balcony
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family
    Family
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Penthouse Apartment
    Penthouse Apartment
    ...
    • Room size: 70 m²/753 ft²
    • Balcony/terrace
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 king beds
    Enter dates to see prices
    Penhouse with Breakfast - Best Available Rate
    Penhouse with Breakfast - Best Available Rate
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Hanoian House
    Hanoian House
    ...
    • Shower
    Enter dates to see prices
    Have a question for The Hanoian Hotel?

    What people love about The Hanoian Hotel

    • 10.0
      Exceptional

      "We stayed at The Hanoian Hotel for 2 times and enjoyed it very much."

      Mr

      |

      January 10, 2019

    • 8.0
      Very good
      Staff 

      "Absolutely professional, well trained and very courteous people, which made for a very nice stay."

      David

      |

      January 12, 2019

    • 10.0
      Exceptional

      "The hotel is very nice."

      Anders

      |

      November 25, 2018

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    More about The Hanoian Hotel

    More about The Hanoian Hotel

    10.0
    Exceptional

    "We were received and treated like top guests , everyone at t..."

    Mr

    |

    January 10, 2019

    An overview

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    What they offer

    10.0
    Exceptional

    "Staff are incredible ! So helpful and kind ."

    Mr

    |

    January 10, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Ph bo 27B Phung Hung (Ly Qu c Su chuy n v )
    20 m Vietnamese
    Lutulata Desserts & Drinks
    90 m Vietnamese
    Thanh Thuy (Bo Tit Tet)
    110 m Vietnamese
    American cuisine
    American cuisine
    Purple Cherry Restaurant
    260 m American, Asian, European
    Hanoi Rocks Bar
    380 m American, Bar, European
    iCream Lab
    520 m American, Australian, Vietnamese
    Asian cuisine
    Asian cuisine
    Bit Tet Hai Ty
    190 m Asian, Vietnamese
    Loving Hut
    240 m Asian, Vegan, Vegetarian
    Slusnack
    270 m Asian, Fast food, Pizza

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of The Hanoian Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (963)Booking.com Reviews (1251)
    9.4
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.1
    Location9.4
    Service9.7
    Value for money9.5
    All languages
    All guests (963)
    All room types

    Show reviews that mention 

    Showing 682 verified guest comments
    12345
    9.6
    Exceptional
    Yen-Pang from Taiwan
    Couple
    Superior
    Stayed 1 night in May 2019

    Great experience.”

    Staffs in the hotel are kind and friendly. The room is big and clean and comfortable. The only little problem is about the location cause it takes around 15~20mins to walk to the Hoan Kiem lake.However, if you want to enjoy the atmosphere in Hanoi and take a walk before & after dinner, it will be good location for it. I will use it again if I have a chance to Hanoi next time.

    Reviewed May 22, 2019

    Dear Yen Pang, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.

    Responded May 25, 2019
    The Hanoian Hotel
    9.6
    Exceptional
    Jia
    Couple
    Superior
    Stayed 1 night in May 2019

    Great Customer Service”

    Staff were all very professional. Had a slight issue with the room where the staff subsequently dealt with it. 2nd time staying here and it was great.

    Reviewed May 22, 2019

    Dear Jia, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

    Responded May 25, 2019
    The Hanoian Hotel
    8.8
    Excellent
    Sanjay from Philippines
    Couple
    Executive Suite
    Stayed 2 nights in April 2019

    One of the best options in Hanoi”

    The staff is amazing especially the manager Kate! We transferred from the Hanoian hotel to another hotel on our last day to Hanoi due to fully booked rooms and the manager Kate even extended her courtesy by sending our bags to another hotel while we were in Halong Bay! That’s really an amazing hospitality that you cannot get even from big hotels! Will be back again if in Hanoi.

    Reviewed April 25, 2019
    9.6
    Exceptional
    Julian from United Kingdom
    Family with young children
    Family
    Stayed 1 night in April 2019

    Exceptional”

    We are a family who stayed twice in April. Staff are excellent, rooms clean, breakfast ok and well located. There’s no bar, restaurant or swimming pool but that’s how they all are in Old Town Would stay again

    Reviewed April 24, 2019

    Dear Julian, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that our staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

    Responded April 24, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Jia
    Couple
    Superior
    Stayed 2 nights in May 2019

    Enjoyable Stay”

    Staff were all very helpful in attending to us. Advice on places of attraction were also provided.

    Reviewed May 20, 2019

    Dear Jia, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again.

    Responded May 25, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Tan from Malaysia
    Family with teens
    Deluxe Balcony
    Stayed 1 night in May 2019

    Great stay, nice breakfast!”

    Overall is amazing. Especially the breakfast, i enjoyed it very much! Staff is super friendly and polite. Highly recommended to you all, it is not an ad 😁

    Reviewed May 20, 2019

    Dear Tan, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

    Responded May 25, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Perez
    Family with young children
    Superior
    Stayed 1 night in April 2019

    Perfect hotel and a great nights sleep ! ”

    Spent our first night in Hanoi in this hotel. It was a perfect retreat from the hustle and bustle of the old quarter. The location of the hotel is perfect , we managed to walk to most of the museums and attractions. Hoan Kiem lake is a five minute walk away and 2 minutes for the night market . The staff were all wonderful and friendly and helpful. Bedrooms were clean, bed comfortable and a television with several channels... Breakfast was excellent with a good variety of food choices .

    Reviewed May 10, 2019

    Dear Valued Partner, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Perez
    Group
    Family Suite
    Stayed 1 night in April 2019

    Highly recommended ! ”

    We stayed at the The Hanoian Hotel on two separate nights while in Hanoi. Everyone on staff was exceptional - warm/inviting, helpful, and provided incredible service. With a great location, it doesn't take long to walk out of the hotel and into the heart of the Old Quarter of Hanoi. The rooms were also very clean and comfortable. They even let us keep our bags there while we left for a two day, one night trip to Ha Long Bay. I'd absolutely stay there again when I got back to Hanoi

    Reviewed May 10, 2019

    Dear Valued Partner, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Perez
    Family with teens
    Superior
    Stayed 1 night in April 2019

    THE BEST HOTEL EVER ! ”

    We stayed at this hotel for few times and we have had the best experience in Hanoi. We had experienced the staff's exceptional hospitality and love. They were very kind, friendly and helpful to all their guests. The Hanoian Hotel is located at the heart of Old Quarter. The room where we stayed is very comfy and very clean. We have always loved to take hot showers after a long day. We will definitely be back here if ever we come back to Hanoi. This hotel deserves a five stars rating for their service and affordable rates !

    Reviewed May 10, 2019

    Dear Valued Partner, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Perez
    Family with young children
    Family
    Stayed 1 night in April 2019

    Fantastic hotel and staff ”

    What an absolutely fantastic gem of a place to stay in the old quarter of Hanoi! We used the hotel as a base to explore Ha Long Bay. It is a boutique hotel located within 15 min walk from the main lake in the centre of the city and has very spacious rooms with high quality furnishings and large new bathrooms. What really set this hotel apart from other nice modern hotels though is the staff. We were looked after and treated so well on our entire stay and anything we needed everyone really went the next step for us! The Staff was there when we got home at nights you have done your place proud and are a big part of the reason we can't wait to come back and visit Hanoi again !

    Reviewed May 10, 2019

    Dear Valued Partner, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Hogan
    Couple
    Superior
    Stayed 1 night in April 2019

    Nice Hotel in The Old Quarter ”

    Good hotel with extremely helpful staff. The facilities are good (bed not too hard, television, air con etc) and the breakfast is above standards (Buffet with plenty to chose from and eggs/pancakes from menu) . Located 10 min from the main area making it more quiet in the night and easy to reach everywhere. Would stay here again !

    Reviewed May 09, 2019

    Dear Valued Partner, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again.

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Hogan
    Couple
    Superior
    Stayed 1 night in April 2019

    What a gem ! ”

    We booked a room on three occasions whilst travelling to Vietnam and going back to Hanoi. Loved the location in buzzy old quarters, yet the room were fairly quiet, very roomy and comfortable and spotlessly clean. Breakfast was various with many choices. Be sure to order their amazing Pho! The best we had in Vietnam. Vietnamese coffee was brewed to perfection. Staff are adorable and will go out of their way to keep you happy. They arrange transfers to / from the airport as well

    Reviewed May 09, 2019

    Dear Valued Partner, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Hogan
    Couple
    Superior
    Stayed 1 night in April 2019

    Next Level services ”

    Comfy beds, great breakfast (especially the Pho!) and brilliant customer service. We were made to feel so welcome and the staff helpfully and happily assisted every time we had a question or issue. The Old Quarter restaurant/activity guide given on arrival is especially useful. We would not hesitate to stay here again the next time we are in Hanoi.

    Reviewed May 09, 2019

    Dear Valued Partner, How wonderful to read your detailed comments about your recent stay at the The Hanoian Hotel ! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!

    Responded May 17, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    Tan from Singapore
    Couple
    Superior
    Stayed 1 night in May 2019

    Superb service ”

    The staff are so friendly and helpful, best service I ever had. Strongly recommended!

    Reviewed May 22, 2019

    Dear Mr. Tan, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

    Responded May 25, 2019
    The Hanoian Hotel
    9.6
    Exceptional
    Emma from Thailand
    Couple
    Superior
    Stayed 3 nights in April 2019

    Wonderful Hotel”

    This was a great place to stay in the Old Quarter in Hanoi. Right when we walked in, we were welcomed with a welcome drink and the staff gave us a map and some wonderful recommendations about where to go and eat. The room was good- basic, but everything you could need. The breakfast was delicious! They had a buffet and you could order food. Overall, I would definitely recommend this hotel. The helpfulness and friendliness of the staff was what made this place to wonderful!

    Reviewed April 16, 2019

    Dear Emma, On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon. Justin Pham Sales Department

    Responded April 21, 2019
    The Hanoian Hotel
    8.4
    Excellent
    Tiffany from United States
    Couple
    Family
    Stayed 1 night in April 2019

    Amazing Staff”

    Rooms are clean, breakfast small but good couple items made to order, Front desk staff amazing. They greet you buy your name and take an interests in you and what you are doing. More than happy to provide directions, places to go and what street food might not be the cleanest to eat at. While there Jane, Elsa, Trainer were all wonder to work with. I feel that Alice went above and beyond helping and making hour stay at the Hanoian Hotel feel like home.

    Reviewed April 15, 2019
    10.0
    Exceptional
    Kyoung from United Kingdom
    Business traveler
    Deluxe Balcony
    Stayed 2 nights in April 2019

    Excellent hotel with lovely staff!”

    The room was very clean and the location was good enough. It is located near Long bien station and Dong-Xuan market. And Night Market is just at the corner. Hoankiem lake and great local restaurants are just within walking distance. Breakfast is simple but good enough. And all the staff there are very friendly and nice. They will give you a great brief about the city when you are check-in. They are awesome!

    Reviewed April 09, 2019

    Dear Kyoung, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again.

    Responded April 11, 2019
    The Hanoian Hotel
    10.0
    Exceptional
    pedro
    Couple
    Deluxe
    Stayed 2 nights in March 2019

    Staff very friendly”

    They even provide you with robes for the bathroom, staff super friendly ( best English I have heard almost in all Asia after a month travelling). Breakfast its average, the room is quiet and nice. I recommend it 100%!!

    Reviewed April 01, 2019

    Dear Mr. Pedro, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that our staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

    Responded April 06, 2019
    The Hanoian Hotel
    8.0
    Excellent
    KWEE from Singapore
    Couple
    Deluxe Balcony
    Stayed 1 night in March 2019

    Value for money ”

    I find the price reasonable. Old quarters hotel rooms are quickly run out and very small. But I find by paying a few dollars more, I can get a deluxe room which is much more bigger and comfortable. You can have sufficient room for 2 big luggages. Compare to cheaper room or hotel, you could hardly have enough room for 1 big luggage and comfortable walking space. The front desk staff and manager is very helpful and very professional. Kate, Hàng, and Tracy are great !

    Reviewed March 31, 2019
    8.8
    Excellent
    Grant from United States
    Solo traveler
    Deluxe
    Stayed 2 nights in March 2019

    Super Friendly Staff, Convenient Location, Average Property”

    There's nothing impressive about the rooms or the property itself, but the staff goes out of its way to be friendly and helpful. The location is convenient for visiting most tourist sites and there are lots of food options in the vicinity. The rooms are clean. The breakfast offerings are rather limited, but still a great deal overall given the rate.

    Reviewed March 20, 2019
    12345
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    The Hanoian Hotel
    |Exceptional 9.4
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    • Exceptional location
    • Old Quarter
    • Hanoi Railway Station is within 1.48 km