Best hotel in Vietnam ”

The Hanoian hotel is a newly opened hotel at the heart of the Old Quarter. It’s a part of a hotel group. Although at the heart of the Old Quarter the street is not tormented with the many scooters and constant honking, thus the room was quiet at night ! The hotel room was absolutely fabulous! Facilities such as soft towels, bidet, combs, hairdryer, razors, free WiFi, tv with international channels, water, coffee and tea are provided. The shower is comfortable and relaxing. The bed is so big that it could fit an entire family. Not to mention the amazing breakfast which is included!Altogether the hotel has friendly and helpful staff. The room was clean, luxurious and we got way more for the price that we paid! I recommend this hotel to everyone who would love to explore Hanoi during day and sleep in heaven at night. It exceeded all of our expectations

lovely hotel”

I was fortunate enough to stumble upon this hotel when searching for a place to stay in Hanoi's old quarter. The location of the hotel is quite convenient, at the middle of Hanoi's old quarter and within walking distance of many of Hanoi's attractions (old quarter, french quarter, Ho Chi Minh mausoleum). The rooms are new and modern. But to echo what many other reviews have said, what sets this hotel apart is how friendly and helpful the staff are. I booked a Ha Long Bay cruise at 23:00 the night before I was to depart for Sapa, and the staff willingly spent the time helping me find the right option, all the while conversing with me. I would definitely stay with The Hanoian Hotel again the next time I'm in Hanoi !

Great Staff and Great Location ”

I stayed here for 3 nights for me and my father. The Hanoian Hotel located in the old quarter, which is the location of tourism in Hanoi. I booked it by Agoda since they have good review and also affordable price and also located near with convenience store, and the famous banh my 25. When I came, they greet us very welcome and also gave us welcome drinks. They told me and suggested us all the attraction and must visit places to us with a city map. This is very useful since it was pretty hard to find information of Vietnam on internet. The room was great (located on 3rd level), they got some pictures in the room to make it more decorated. Nice bathroom without bathtub for my room. They greet me every time I leave the hotel, and also offered help for everything even I didn't ask them to do it. Feels like home, the staff very helpful and friendly. They speak English very well. They served the breakfast differently for every day during my stay. Overall, I will back to this hotel .

awesome”

We have stayed in various hotels at the old quarters in our past 3 trips as tourists but did not any reason to revisit the previous hotels. But we will definitely stay at The Hanoian Hotel again. What we liked about The Hanoian Hotel is that the room is well furnished, clean, big, and the flowers in the room and bathroom are fresh. The room looked exactly as pictured and advertised. The staff is also amazing. We requested for 2 additional blankets and they arrived with a smile. The kitchen staff remembered our preferences for the way my husband's egg is to be done after the first day although the hotel is fully occupied. And when we asked for some fruits after the buffet breakfast hours are over, they obliged with a smile. Yes the main reason we are coming back here is the quality and cleanliness of the rooms and the service standard of the staff

Wonderful place to stay if you visit Hanoi”

We stayed at Hanoian Central Hotel for three nights and had a very pleasant stay, truly outstanding! Brand new facilities and really good location. The hotel is in the old quarter but in a quiet spot, so it has the perfect balance of location and comfort. We were welcomed with fruit juice, wet towels, fresh fruit and bean cakes upon arrival. All the staff was very friendly and helpful, always taking care of our needs. Breakfast was really good with a wide range of food in the buffet, great coffee and additional cooked dishes available (Pho, omelette, eggs...) We would like to thanks Molly, she was very kind, helpful and professional. Apart from arranging our transfers she gave us very useful information and wonderful tips about places to go in Hanoi, we really appreciate her warm attention. I highly recommend staying in The Hanoian Central hotel, would definitely stay again if I come back to Hanoi.

Best hotel in Vietnam on our trip, we came back for a second visit.”

We came back for a second visit after our trip to Halong Bay. This is the best place we stayed at in Vietnam. The Hanoian Hotel is a great place to stay while visiting Hanoi. It's at the border of the old quarter, so you can walk easily to any place in that area but still get a taxi easily to and from your hotel as the street in front is not that overcrowded. Government district is also in walking distance, as is the west lake. Hotel rooms are spotless clean, bathrooms spacious and fully functioning. Room interior is well designed and beds are super comfortable. Breakfast is wonderful with a mix of buffet and a la carte. But what made us come back was super helpful and friendly staff with very good English. We even were greeted by names the morning. They will also keep your luggage, if you go on a tour to e.g. Halong Bay or Sapa.

Awesome and amazing”

I live in Southeast Asia and have traveled all over the region - The Hanoian Hotel is one the best I've ever visited and by far the best at the low price point. Great location in the Old Quarter of Hanoi but that's just the start. Comfortable beds, amazing staff who speak great English and the breakfast is to die for. We did have an issue on our first night - loud, drunk mainland Chinese tourists banging doors and keeping us up (not the hotel's fault) and the hotel responded by upgrading us to a better room for the rest of our stay. Put simply, I'd stay there again tomorrow. Fantastic across the board. You can't go wrong here.

We stayed at Hanoian Central Hotel for three nights and had a very pleasant stay, truly outstanding”

We stayed at Hanoian Central Hotel for three nights and had a very pleasant stay, truly outstanding! Brand new facilities and really good location. The hotel is in the old quarter but in a quiet spot, so it has the perfect balance of location and comfort. We were welcomed with fruit juice, wet towels, fresh fruit and bean cakes upon arrival. All the staff was very friendly and helpful, always taking care of our needs. Breakfast was really good with a wide range of food in the buffet, great coffee and additional cooked dishes available (Pho, omelette, eggs...) We would like to thanks Molly, she was very kind, helpful and professional. Apart from arranging our transfers she gave us very useful information and wonderful tips about places to go in Hanoi, we really appreciate her warm attention. I highly recommend staying in The Hanoian Central hotel, would definitely stay again if I come back to Hanoi.

Great Hospitality”

I had done my homework reading tons of reviews from different hotels and websites before settling for The Hanoian Hotel for my family holiday in Hanoi. I must agree that there is something really special about The Hanoian Hotel… that is, its people… it’s the team of staff that made my family's stay here so memorable... the great hospitality shown by the staff. From the hotel front desk, Justine and Kate to each and every one of the staff who serves during breakfast. They are ever so friendly, helpful, attentive, genuine and warmth. They do their rounds EVERY morning during breakfast and asked if you sleep well and everything was alright and asked about your itinerary for the day and would recommend some places of interest to you to visit. They are always so ready to help whenever there is a question or any request is made. Rooms were clean and large compared to the previous one that we stayed in Hanoi. Breakfast was good and sufficient. The delicious Phó is a must have every morni

Great service, convenient location ”

The Hanoian Hotel has the most attentive staff I have met at any hotel. The staff is proactive not only about solving problems, but about finding them and improving the experience of guests. In the heart of the Old Quarter, the Hanoian Hotel is within walking distance of Hanoi's core sights (Temple of Literature, Huc Bridge, etc.), close to a multitude of bars and restaurants. Breakfast is very good, particularly the eggs. WiFi is available throughout the hotel, and clocked consistently above 2.5 megabytes per second. All in all a great value and a great place to stay in Hanoi.

Great Hotel at the end of old quarter”

The Hanoian Hotel is a great place to stay while visiting Hanoi. It's at the border of the old quarter, so you can walk easily to any place in that area but still get a taxi easily to and from your hotel as the street in front is not that overcrowded. Government district is also in walking distance, as is the west lake. Hotel rooms are spotless clean, bathrooms spacious and fully functioning. Room interior is well designed and beds are super comfortable. Breakfast is wonderful with a mix of buffet and a la carte. But what made us come back was super helpful and friendly staff with very good English. We even were greeted by names the morning. They will also keep your luggage, if you go on a tour to e.g. Halong Bay or Sapa.

Awesome”

Good location in the old quarters,10mins walk to Hoan Kiem lake, a 'happening place'. Food(KFC,McD,and other Asean cuisines are available) shopping , travel agents are everywhere, market, city tour buses and some places of interest nearby. The rooms are spacious, clean and we love the towels,pillows and bed! We enjoyed the breakfast we had at The Hanoian Hotel, though the buffet was not lavish but suffice, in addition to side orders like omelettes etc,noodles, sandwiches. Staff at the front desk were such professional. They welcomed us, got us seated at the dining table for a drink and fruits! Next, they gave us a brief overview of the places nearby and tips on what to do and where to go. In fact ,all the staff through out our stay were friendly and helpful. We felt very comfortable to be greeted with smiles and greetings each time we meet

Good room and wonderful staff ”

I contacted Martin, the hotel manager the day before I arrived via WhatsApp and let him know when we would be landing. They offered us a private car pick up from the airport that only cost $18, pretty good considering the 40 min drive and not having to deal with overwhelming taxi drivers at the airport. We’ve spent the beginning of our trip mostly in Thailand and had some decent hotels. The Hanoian Hotel has been by far our favorite. Martin and his staff are very kind and extremely helpful in providing information about the town, tours, and even things to look out for while traveling around and all speak really good English. Hotel rooms are super clean and comfortable, offering air conditioning and tv. It’s location is in the center of The Old Town. so it’s literally walking distance to everything. Breakfast has also been a treat as well, you get to choose multiple items from the menu including Pho (Vietnamese noodle soup), eggs, pancakes, sandwiches, egg rolls, etc .

I'll be back!”

After a few trips to Hanoi, I realized any lodging location in the Old Quarter is a good location as there are many cafes, restaurants, convenience stores, and pubs within a short walk away. For this trip, I wanted to try a new hotel. I found this newly refurbished hotel with a new owner and management team. Naturally, everything was new. The room is a good size for similar hotels in the Old Quarter. The buffet breakfast is more than sufficient to start my day. The best part is Mr. Martin and his team are experienced in not only the hospitality industry but also the tourism industry. This makes communications much easier during my stay. I look forward to staying in The Hanoian again very soon.

Remarkable service indeed ”

My friends and I had spent few nights in Hanoi and stayed in three different hotels. The Hanoian Hotel is beyond with my expectation as the facade of the hotel is further inside and not visible to the public. The value of the room was properly presented with the amenities and warm service provided by the staff. Breakfast was awesome as it comes with a menu that has excellent options. We will never forget Kate's warm welcome and sincere service all throughout of our stay. And we were able to go around the busy streets of Old Quarter by cycling with the help of Elsa. If given a chance, we would definitely visit Hanoi and stay with this hotel again

Home Sweet Home ”

This hotel is in the middle of the old quarter. On booking this hotel , the hotel staff came around to the hotel we were staying at and collected our bags. On arrival we were given a very tasty cool drink and complimentary fruit in our room. The staff were very helpful and nothing was a problem. The rooms were clean and comfortable and for breakfast there was everything you could want. I would recommend this hotel without hesitation. Thanks The Hanoian Hotel for an enjoyable stay

THE BEST HOTEL EVER ! ”

We stayed at this hotel for few times and we have had the best experience in Hanoi. We had experienced the staff's exceptional hospitality and love. They were very kind, friendly and helpful to all their guests. The Hanoian Hotel is located at the heart of Old Quarter. The room where we stayed is very comfy and very clean. We have always loved to take hot showers after a long day. We will definitely be back here if ever we come back to Hanoi. This hotel deserves a five stars rating for their service and affordable rates !

Top Hotel”

The Hanoian Hotel was one of the best hotels I have stayed at in Ha noi . Location was great as located in Hanoi Old Quarter and walking distance to alot of restaurants and convenience stores. The service that was provided from reception , house keeping and bell boys was outstanding and could not ask for anything better. Management was always around incase there were any problems which they were very helpful and assisted us with any changes or any request which we needed. Most employees were able to speak english and understand quite well.

Highly recommended ! ”

We stayed at the The Hanoian Hotel on two separate nights while in Hanoi. Everyone on staff was exceptional - warm/inviting, helpful, and provided incredible service. With a great location, it doesn't take long to walk out of the hotel and into the heart of the Old Quarter of Hanoi. The rooms were also very clean and comfortable. They even let us keep our bags there while we left for a two day, one night trip to Ha Long Bay. I'd absolutely stay there again when I got back to Hanoi

Excellent hotel with great staff and great location ”

We stayed at The Hanoian Hotel, using it as a base to travel to Halong Bay, Sapa and back to the UK. All of the receiption staff are incredibly friendly and make sure they remember your name and the activities you are doing. This all makes you feel like they genuinely care about your stay. They are very helpful in booking trains, tours, taxis etc. They booked us a train go to Sapa, a car picked us up from the hotel and took us to the station where a member of the hotel staff was waiting there to carry our bags and take us to our cabin. They were there to meet us at 5am when we got off the train and take us back to the hotel. They then made sure we could check in as early as possible when the previous people checked out. No extra charge. The rooms are very well presented, slightly on the small side, but this should be expected in the old town of Hanoi. Breakfast is also good. Highly recommend, especially as this hotel is very new and still getting up to speed