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TUI BLUE The Haven Ipoh offers two travelers a picturesque retreat with the limestone knoll, Rockhaven, and a scenic living lake. Enjoy relaxation at the infinity pool, partake in various sports, and explore diverse dining options, all set against an adventurous backdrop. Nestled in Tambun, Ipoh, this serene retreat features rejuvenating mineral hot springs and vibrant local cuisine. Enjoy a sparkling swimming pool, an exclusive bar with refreshing drinks, and a soothing steam room. Each room includes a private balcony with stunning views, complimentary Wi-Fi, and an in-room safe. Just 1.4 km away, the Lost World of Tambun amusement park offers thrilling rides and exciting water attractions for adventure seekers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Check-in [24-hour]
Airport transfer
Great Breakfast
Newly renovated
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
10 travelers have booked today.
Based on 13,857 verified reviews
8.8
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Location rating score
Value for money | 8.4 |
Distance to city center | 11.3 km |
Location rating | 8.5 |
Nearest airport | Sultan Azlan Shah Airport (IPH) |
Distance to airport | 10.2 km |
Does TUI BLUE The Haven Ipoh provide shuttle service for getting around?
For your ease of travel around the city, TUI BLUE The Haven Ipoh offers shuttle service right at your doorstep making it simple for you to get to places conveniently.
Is car parking available at TUI BLUE The Haven Ipoh?
TUI BLUE The Haven Ipoh has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What kinds of facilities are available for children at TUI BLUE The Haven Ipoh?
While on holiday with your family, your kids can also enjoy the fun in sports and recreation facilities offered at TUI BLUE The Haven Ipoh which include children's playground and kids pool.
When was TUI BLUE The Haven Ipoh built?
TUI BLUE The Haven Ipoh was built in 2014.
How long do travelers typically stay at TUI BLUE The Haven Ipoh?
Verified past guests that have stayed at TUI BLUE The Haven Ipoh had an average nightly stay of 1 night at this property.
What do travelers love most about TUI BLUE The Haven Ipoh?
Verified guests that stayed at TUI BLUE The Haven Ipoh have given this property a rating of 8.812 for its outstanding cleanliness as the main highlight for their stay.
What is the typical rating that verified Solo travelers' have given to TUI BLUE The Haven Ipoh?
Past solo travelers that have stayed at this property have given TUI BLUE The Haven Ipoh an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to TUI BLUE The Haven Ipoh?
Past families with older children that have stayed at this property have given TUI BLUE The Haven Ipoh an average rating of 8.5. You can look into more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Can business events be hosted at TUI BLUE The Haven Ipoh?
On-site settings and effortless event services make TUI BLUE The Haven Ipoh an excellent option for organizing functions such as conferences, meetings, seminars, and corporate events. This property includes 7 venues to cater to you and your guests for business gatherings. free WiFi, meeting stationery, and projector or LED display is available to help your business gathering or event a successful one.
What is the closest airport to TUI BLUE The Haven Ipoh?
The closest airport to TUI BLUE The Haven Ipoh is Sultan Azlan Shah Airport, 10.0 km away.
Discover Luxury and Serenity at TUI BLUE The Haven Ipoh
Nestled in the captivating landscapes of Ipoh, Malaysia, TUI BLUE The Haven Ipoh is a luxurious 5-star retreat that promises an unforgettable experience. Located just 11.3 kilometers from the bustling city center and a mere 20-minute drive from the airport, this contemporary hotel seamlessly blends modern comforts with the tranquility of nature. Opened in 2014, it features 150 elegantly designed rooms, each offering stunning views and a serene ambiance, making it an ideal sanctuary for both leisure and business travelers.
Guests can enjoy a hassle-free stay with convenient check-in starting from 3:00 PM and a leisurely check-out time until 12:00 PM. Families will appreciate the hotel's child-friendly policy, allowing children aged 2 to 5 to stay free of charge, ensuring a delightful getaway for guests of all ages. At TUI BLUE The Haven Ipoh, every detail is thoughtfully curated to provide an exceptional experience that harmonizes relaxation and luxury.
Unwind and Indulge: Entertainment Facilities at TUI BLUE The Haven Ipoh
At TUI BLUE The Haven Ipoh, the entertainment experience is designed to rejuvenate both body and spirit. Guests can unwind at the stylish bar, where a curated selection of local and international beverages awaits. Whether you're in the mood for a refreshing cocktail or a fine wine, the ambiance invites relaxation and socialization, making it the perfect spot to unwind after a day of exploration.
For those seeking a more tranquil escape, the hotel's spa offers a sanctuary of serenity. Indulge in soothing massages that melt away tension, or immerse yourself in the soothing steam room, where the gentle warmth envelops you in comfort. Surrounded by lush gardens, the spa provides an idyllic setting to reconnect with nature while pampering yourself. The combination of these facilities ensures that every guest leaves feeling revitalized and refreshed, ready to embrace the beauty of Ipoh.
Unleash Your Inner Athlete at TUI BLUE The Haven Ipoh
At TUI BLUE The Haven Ipoh, sports enthusiasts will find a haven of activity that caters to every fitness level and interest. The state-of-the-art fitness center is equipped with modern machines and free weights, inviting guests to break a sweat and stay in shape during their stay. For those who prefer a more competitive edge, the resort boasts well-maintained tennis and squash courts, perfect for a friendly match or a serious game. Whether you're a seasoned player or a novice looking to learn, these facilities provide an excellent opportunity to engage in some high-energy fun.
After an invigorating workout, guests can cool off in the stunning outdoor pool, where the serene surroundings create a perfect backdrop for relaxation. The adjacent poolside bar offers refreshing beverages to help you unwind after a day of sports. Additionally, for those who enjoy indoor games, the resort features table tennis and badminton courts, ensuring that guests can keep the adrenaline pumping. With such a diverse range of sports facilities available, TUI BLUE The Haven Ipoh is the ideal destination for active travelers seeking both excitement and relaxation.
Convenience Facilities at TUI BLUE The Haven Ipoh: Your Comfort, Our Priority
At TUI BLUE The Haven Ipoh, we understand that convenience is key to a seamless and enjoyable stay. Our comprehensive laundry service, including dry cleaning, ensures that you can always look your best without the hassle of managing your own laundry. For those moments when you prefer to dine in the comfort of your room, our efficient room service is just a call away, ready to deliver delectable meals right to your doorstep. Additionally, our safety deposit boxes provide you with peace of mind, allowing you to securely store your valuables while you explore the wonders of Ipoh.
Stay connected with complimentary Wi-Fi available in all rooms, as well as in public areas, making it easy to share your travel experiences or catch up on work. Our dedicated concierge team is at your service to assist with any inquiries or special requests, ensuring that your stay is tailored to your needs. For your convenience, we also offer luggage storage, allowing you to explore the area unencumbered by your bags. If you’re in need of essentials, our convenience store is stocked with a variety of items to cater to your needs. With daily housekeeping and a designated smoking area, TUI BLUE The Haven Ipoh is committed to providing a comfortable and accommodating environment for all our guests.
Seamless Transport Facilities at TUI BLUE The Haven Ipoh
At TUI BLUE The Haven Ipoh, your journey begins with ease and convenience, thanks to our comprehensive transport facilities designed to enhance your stay. Guests can take advantage of our reliable airport transfer service, ensuring a smooth passage from the airport to our serene haven. For those looking to explore the vibrant surroundings, we offer a variety of tours that showcase the best of Ipoh, allowing you to immerse yourself in the local culture and attractions without any hassle.
Our hotel also features a spacious onsite car park, providing free self-parking for your convenience. Whether you arrive in your own vehicle or prefer to use our taxi service, you’ll find that navigating the area is effortless. Additionally, our ticket service is available to assist you with any travel arrangements, making it simple to plan your adventures. At TUI BLUE The Haven Ipoh, we prioritize your comfort and ease, ensuring that your transport needs are met with the utmost care.
Luxurious Comfort Awaits at TUI BLUE The Haven Ipoh
Step into a realm of tranquility and elegance at TUI BLUE The Haven Ipoh, where every room is designed to provide an unforgettable experience. Enjoy the perfect climate with air conditioning that ensures your comfort throughout your stay. Each room features a private balcony or terrace, offering breathtaking views of the lush surroundings, making it the ideal spot to unwind with a cup of complimentary tea or coffee. The separate living room adds an extra layer of space and privacy, allowing you to relax in style.
Indulge in the convenience of modern amenities, including a refrigerator stocked with a mini bar and complimentary bottled water. For your entertainment, a television equipped with satellite/cable TV and in-house movies awaits to keep you entertained during your downtime. Pamper yourself with plush bathrobes and quality toiletries, while blackout curtains ensure a restful night’s sleep. With daily newspapers delivered to your door and fresh linens and towels provided, TUI BLUE The Haven Ipoh truly offers a sanctuary of comfort and luxury.
Culinary Delights at TUI BLUE The Haven Ipoh
At TUI BLUE The Haven Ipoh, dining is not just a meal; it's an experience that tantalizes the senses. The hotel features a delightful halal restaurant that serves a variety of delectable dishes, ensuring that every guest finds something to savor. Start your day with an enticing breakfast buffet, where a wide selection of fresh fruits, pastries, and local specialties await, or enjoy a continental breakfast that caters to all tastes. The inviting atmosphere and exquisite flavors make each meal a celebration of culinary excellence.
For those who prefer the comfort of their own space, the hotel offers room service, allowing guests to indulge in delicious meals without leaving their cozy accommodations. Additionally, guests can take advantage of the BBQ facilities, perfect for a fun-filled evening grilling under the stars with family and friends. With daily housekeeping ensuring that your dining area remains pristine, TUI BLUE The Haven Ipoh provides a seamless blend of convenience and luxury, making every dining experience memorable.
Luxurious Room Offerings at TUI BLUE The Haven Ipoh
At TUI BLUE The Haven Ipoh, guests are invited to indulge in a selection of exquisitely designed suites that cater to both relaxation and spacious living. The 2 Bedroom Horizon View Suite, spanning 90 square meters, offers a serene retreat with options of a King Bed or a Queen Bed, perfect for families or friends seeking an intimate getaway. For those desiring more space, the 2 + 1 Bedroom Superior Lake View Suite provides a generous 109 square meters, featuring versatile bedding arrangements including a King Bed, Queen Bed, or Single Bed, ensuring comfort for every guest.
Elevating the experience further, the 2+1 Bedroom Lakeview Central Deluxe Suite boasts 131 square meters of elegant living space, while the expansive 3 Bedroom Lakeview Central Executive Suite, at 142 square meters, is designed for larger groups with flexible bedding options. Couples can escape to the cozy 1 Bedroom Lakeview Suite, offering 80 square meters of tranquility, or enjoy breathtaking views from the 3 Bedroom Lakeview Panoramic Suite, which encompasses an impressive 184 square meters. Each room type is crafted to provide a unique blend of comfort and style, making your stay truly memorable.
Booking your stay at TUI BLUE The Haven Ipoh through Agoda not only guarantees you the best prices available but also ensures a hassle-free experience from start to finish. With a user-friendly interface and exclusive deals, Agoda makes it simple for you to secure your dream accommodation, allowing you to focus on enjoying your getaway without any worries.
Discovering Tambun: A Gem in Ipoh, Malaysia
Nestled just a short drive from the vibrant city of Ipoh, Tambun is a delightful destination that beautifully marries natural beauty with cultural richness. Renowned for its lush landscapes and serene surroundings, this charming area is home to the famous Tambun Hot Springs, where visitors can indulge in rejuvenating thermal baths surrounded by tropical greenery. The soothing mineral waters are not only a treat for the senses but also offer therapeutic benefits, making it a popular spot for both locals and tourists seeking relaxation. The picturesque limestone hills that frame the area add a dramatic backdrop, perfect for photography enthusiasts and nature lovers alike.
In addition to its natural wonders, Tambun boasts a vibrant local culture, with a variety of eateries offering authentic Malaysian cuisine. Savor the flavors of Ipoh's signature dishes, such as the delectable chicken rice and the famous Ipoh white coffee, all while immersing yourself in the warm hospitality of the locals. For those seeking adventure, Tambun is also close to exciting attractions like the Lost World of Tambun, a water theme park that promises fun for the whole family. Whether you're looking to unwind in the hot springs or explore the rich cultural tapestry of the region, Tambun is a captivating enclave that enhances any stay at TUI BLUE The Haven Ipoh.
Traveling from Nearby Airports to TUI BLUE The Haven Ipoh
Getting to TUI BLUE The Haven Ipoh is a breeze, especially with its proximity to several airports. The nearest airport is Sultan Azlan Shah Airport (IPH), located just about 10 kilometers away. Upon arrival at IPH, you can easily opt for a taxi or rideshare service, which typically takes around 15 to 20 minutes to reach the resort. The scenic drive will introduce you to the lush landscapes of Ipoh, setting the tone for your tranquil getaway. If you’re flying into Kuala Lumpur International Airport (KUL), approximately 200 kilometers away, consider taking a domestic flight to Sultan Azlan Shah Airport for a quicker journey, or you can enjoy a picturesque 2 to 3-hour drive via the North-South Expressway, where you can soak in the beautiful Malaysian countryside.
Once you arrive at TUI BLUE The Haven Ipoh, you'll be greeted by the resort's stunning architecture, nestled amidst the serene hills of Tambun. The property is not only a luxurious retreat but also offers an array of activities, including access to a private lake, lush gardens, and top-notch amenities. Whether you’re looking to unwind by the infinity pool or explore the nearby attractions, the journey to this idyllic haven is just the beginning of your unforgettable experience in Ipoh.
Explore the Wonders Surrounding TUI BLUE The Haven Ipoh
Nestled in the vibrant region of Ipoh, TUI BLUE The Haven offers easy access to a treasure trove of attractions that promise adventure and excitement. Just a stone's throw away is the renowned Lost World of Tambun, a sprawling water park and amusement destination that boasts thrilling rides, relaxing hot springs, and captivating animal encounters. Whether you’re seeking a day of family fun or a leisurely afternoon soaking in the therapeutic waters, this attraction is sure to create unforgettable memories.
For those with a taste for adventure, the nearby Rock Climbing Area beckons thrill-seekers to scale its impressive cliffs. With routes suitable for all skill levels, it’s an exhilarating way to challenge yourself while enjoying the stunning natural landscape. Additionally, the Tambun Pomelo GoChin Agro Farm offers a unique glimpse into local agriculture, where visitors can taste the famous pomelo fruit and learn about its cultivation. With such a variety of attractions, your stay at TUI BLUE The Haven Ipoh is bound to be filled with exploration and discovery.
Culinary Delights Surrounding TUI BLUE The Haven Ipoh
Guests at TUI BLUE The Haven Ipoh are in for a culinary adventure with a diverse array of restaurants just a stone's throw away. Start your gastronomic journey at Jeff's Cellar, a unique dining experience set in a limestone cave that offers a stunning ambiance alongside a delectable menu. For a more casual bite, head over to EightMiles Burger Banjir, where juicy burgers are crafted to perfection, perfect for a quick yet satisfying meal. If you're in the mood for local flavors, Restoran Sajian Sazlee serves up authentic Malaysian dishes that are sure to tantalize your taste buds. Don't miss Mee Udang Banjir Diraja, renowned for its succulent prawns and flavorful noodles, making it a must-visit for seafood lovers. For a cozy atmosphere, Alex House offers a blend of modern and traditional dishes, while Areeya Tomyam specializes in spicy Thai cuisine that packs a punch. Beacon Point is ideal for those seeking a mix of Western and Asian dishes, providing a relaxed setting to enjoy a meal. For dessert enthusiasts, CAFE Dessert BY MANJE is a sweet haven that tempts with its delightful treats. Citrus Wine & Dine combines fine dining with an extensive wine selection, perfect for a romantic evening out. Lastly, Damansara Village Seafood & Steamboat Restaurant is perfect for those who enjoy a communal dining experience, offering a variety of fresh seafood and steamboat options that promise a fun and interactive meal. With such an enticing array of dining options, your stay at TUI BLUE The Haven Ipoh will be a feast for the senses.
Luxury Meets Affordability at TUI BLUE The Haven Ipoh
Nestled in the picturesque landscapes of Ipoh, TUI BLUE The Haven Ipoh offers a unique blend of luxury and comfort, with an average room price ranging from $151 to $200. This enchanting hotel stands out as a premium choice for travelers seeking an elevated experience amidst the natural beauty of Malaysia. With its spacious accommodations, stunning views, and top-notch amenities, guests are treated to a lavish retreat that goes beyond the ordinary.
In contrast, the average price for a hotel room in Ipoh typically falls between $76 and $100, making the TUI BLUE The Haven a more upscale option in the region. While it may be priced higher than the typical accommodations, the value offered is undeniable. Guests can indulge in exceptional service, exquisite dining options, and breathtaking surroundings, ensuring a memorable stay that justifies the investment. For those looking to experience the best of Ipoh without compromising on quality, TUI BLUE The Haven is the perfect destination.
A Family-Friendly Retreat at TUI BLUE The Haven Ipoh
Guests rave about the spacious rooms and the beautiful environment at TUI BLUE The Haven Ipoh, making it an ideal choice for families and travelers alike. The hotel boasts a large and inviting swimming pool that has quickly become a favorite among children, ensuring endless fun and relaxation for the whole family. Reviewers have noted the cleanliness and comfort of the accommodations, highlighting the attention to detail that enhances their stay.
The exceptional service provided by the staff is a recurring theme in the reviews, with many guests describing them as super friendly and always willing to help. This warm hospitality, combined with the hotel's great facilities, creates a welcoming atmosphere that guests truly appreciate. From the stunning views to the well-maintained surroundings, TUI BLUE The Haven Ipoh stands out as a lovely retreat where visitors can enjoy a pleasant and memorable stay.
Exceptional Experiences at TUI BLUE The Haven Ipoh
TUI BLUE The Haven Ipoh is a standout destination that consistently impresses guests with its remarkable overall rating of 8.6. Visitors are particularly enamored with the hotel's facilities, which boast an impressive score of 8.7. From the moment guests arrive, they are greeted with a blend of modern comforts and natural beauty that enhances their stay. The hotel's cleanliness is another highlight, with an outstanding rating of 8.8, ensuring that every corner of this stunning retreat is pristine and inviting.
Location is key for travelers, and TUI BLUE The Haven Ipoh excels in this area with a commendable score of 8.5. Nestled in the picturesque landscapes of Ipoh, guests have easy access to both serene surroundings and vibrant local attractions. The comfort level of the accommodations is equally impressive, also rated at 8.5, allowing guests to relax and unwind in style. Furthermore, the dedicated staff performance, rated at 8.7, showcases the commitment to providing exceptional service, making every visitor feel valued and well-cared for during their stay.
Excellent8.8
Facilities
Excellent8.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Review summary
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Many reviewers praised the excellent and friendly service provided by the staff. The hotel has a great location with natural and breathtaking views, which is close to Ipoh. Additionally, the spacious and clean rooms provided a peaceful atmosphere, perfect for relaxation. Reviewers also appreciated the great facilities provided by the hotel, making it a good resort option.
While reviewers enjoyed their overall stay, some mentioned that the food quality needs improvement.
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Summary: Clean and spacious unit with nice views Comfortable beds, but air cond noise at night Circuit breaker tripped a few times Pool had sharp edges (damaged swimwear) Late check-out granted upon request Partial lake view instead of full lake view TVs need upgrading to Smart TV Breakfast was decent, but flies were present Good parking options Overall satisfied and would return We had a pleasant stay overall. The unit was very clean, spacious, and well-maintained. The views were lovely, and the overall feel was more like a hotel, with good service and facilities. The beds were comfortable, and we slept well. However, there was a recurring flushing-like noise from the air conditioner every hour during the night, which was a bit distracting. Also, the circuit breaker tripped a few times during the day (thankfully not at night), which could be looked into. The swimming pool was large and enjoyable, but unfortunately, there were some sharp edges that tore my swimsuit—this should be addressed for safety and comfort. The staff were accommodating and allowed us a late check-out by one hour, which we really appreciated. We booked a unit with a lake view, but as it was a corner unit, we only had a partial lake view and a view of the valley. It was still nice, but not quite what we expected based on the listing. It would be great if the TVs were upgraded to Smart TVs with options like Netflix, YouTube, or Chromecast. The breakfast spread was good and service was friendly. That said, we preferred eating at local coffee shops in Ipoh. One thing to note: there were quite a few flies in the dining area. It would help to have traps or better control measures in place. Parking was easy, with both covered and uncovered options available. EV Charging is also available. Overall, we were satisfied with our stay and would be happy to return in the future.
Our stay at The Haven All Suites Resort was filled with excitement and fun activities, especially on the weekend. The resort offered a variety of on-site activities such as archery and paintball, providing endless entertainment for guests of all ages. Our stay was truly unforgettable, thanks to the exceptional staff and the breathtaking surroundings. From the moment we arrived, we were greeted with warmth and care by the attentive team, with special recognition to Miguel and Anand for their above-and-beyond service. We all enjoyed a warm welcome to breakfast every morning from Anand, who’s smiling face made us feel at home. One standout experience was when Miguel, one of the exceptional staff members, took extra care to show the children the turtles and monitor lizard on the property. His attention to detail and genuine care for our enjoyment made the experience even more special and memorable. It was evident Miguel was highly experienced in hospitality, greeting every guest, while anticipating every need. He had exceptional attention to detail. While the resort's location and stunning views were a highlight of our stay, we did encounter some minor issues with long waits for room service and room service food quality. The ongoing construction works in the lobby, accompanied by construction workers occasionally yelling at each other, created a slightly uncomfortable atmosphere at times. There were some shortcomings that prevented this resort from reaching a five-star rating, we encountered stains and holes in dressing gowns. Additionally, we were surprised by charges for basic amenities and the unavailability of services such as ordering coffee directly after breakfast hours. The resort offered two breakfast time slots (7am - 8:45am and 9am - 10:30am), so we chose the earlier slot to accommodate our early riser, kids. However, this setup also had its drawbacks. Opting for the earlier breakfast slot meant that on occasions when our children were feeling tired and needed more rest, we had to wake them up to ensure we made it to breakfast on time. While we understood the rationale behind having two breakfast sessions to cater to all guests, it could be a bit frustrating at times. Additionally, the breakfast location at the resort was occasionally moved around to accommodate varying numbers of guests. After a busy weekend, parts of the breakfast setup would be packed down, leading to uncertainty about where breakfast would be served next. The staff worked tirelessly to manage these changes, but the unpredictable nature of the breakfast setup could be a bit disorienting for guests. The breakfast spread at the resort was good. Guests were treated to a wide variety of options, including an egg cooking station, a soup station, Western and Asian breakfast choices, and a delightful selection of pastries and cakes. Additionally, the spread featured freshly brewed coffee and a refreshing assortment of juices, meeting the expectations typically associated with a buffet breakfast in Malaysia. Exploring the grounds of the Haven all suites resort, we stumbled upon remnants of an old zipline and ropes course, hinting at the resort's past glory days. As we walked through the property, these remnants sparked our imagination, allowing us to envision how wonderful and exciting this resort must have been in its heyday. Also, our visit to see the pony on the property was a bit disheartening. The pony was tied up without access to water and appeared to be covered in bites, giving the impression that he was not in the best condition. This sight was a stark contrast to the otherwise enjoyable and well-maintained activities and amenities offered at the resort. Another aspect that caught our attention was the extremely high cost of laundry services, which was a bit of a disappointment. However, despite these challenges, the exceptional service provided by the staff truly elevated our experience. Their dedication and hospitality skills were
Thank you for sharing your feedback on your recent stay at our hotel. At The Haven, we pride ourselves on being a luxury family resort designed to provide practical furnishings and services of a 5-star development, tailored specifically for families. Our suites are intentionally spacious, typically over 1,000 square feet, with multiple bedrooms and without thick luxury carpets, as we prioritize comfort and functionality for families. As our focus is on providing a family-friendly environment, our units may differ from traditional luxury business hotel suites. We appreciate your understanding and hope to have the pleasure of welcoming you again in the future.
My family needed a brief getaway so we tried out Tui Blue for the first time. I found a discounted room rate on Agoda. The site is tucked away and secluded, offering quiet and serenity, yet easily accessible by car. When we pulled up to the gate, the first sign I saw said “Residences”. I did not realize there were permanent residents, so this is not a true hotel resort and instantly changed some mindset in me. Nonetheless, from the time one drives in and observes the grounds, to the front desk and hotel/cafe staff, it is a well manicured and beautifully maintained facility. Staff are helpful and friendly everywhere. The pool was cool and clean, refreshing and fun. The pond has a short trail to walk around that is intentionally maintained and even lit at night. Breakfast is buffet style with limited standard Malaysian and western fare, good but not outstanding and nothing exceptional or unique. The dining area is quite small so hotel guests have to be divided into two shifts, 7-8:30am and 9-10:30am, so know your family’s tendencies as you decide upon check-in and have to go back to the lobby if you decide later to change it. Our room was 2 bed/2 bath with plenty of space. Had a new Coway water filter unit, which was great because we drink a lot of water. Accommodations were very clean and comfortable and sufficiently modern. Would definitely stay again but the price I paid is the max I would pay again (~RM680, which was supposedly ~60% discount) as this is definitely not a 5-star resort, more a high-end 3 star or standard 4 star but priced at 4 star and overpriced if I paid full price. We haven’t had too much overnight travel in Ipoh, but if you do, consider this place as it is beautifully set.
Thank you so much for taking the time to share such a detailed and thoughtful review of your recent stay with us at TUI BLUE. We're delighted to hear that you and your family enjoyed a peaceful and refreshing getaway, and that our staff, surroundings, and accommodations contributed positively to your experience. We truly appreciate your kind words about our well-maintained grounds, clean and spacious rooms, and the friendliness of our team—these are the very elements we strive to uphold for every guest. Regarding your observation about the “Residences” signage and mixed-use nature of the site, we understand how that could have shifted expectations upon arrival. We’ll take your feedback into consideration as we continue to improve the clarity of our communication for first-time guests. We’re glad to know the Coway water filter and overall comfort of the unit met your needs. Your comments on breakfast variety and dining logistics are also well-noted, and we’re continuously exploring w
Great escape from the city. The breakfast was great with variety of choices except the seat are quite limited. The water in the swimming pool was not so clean, i can see floaties but still acceptable. And dont bring food while sightseeing around the lake because the monkeys might snatch it from you.
Thank you for your kind review! We're happy to hear you enjoyed the peaceful escape and the breakfast variety. We appreciate your feedback regarding the seating during breakfast and the pool cleanliness — we'll definitely look into improving both. And thank you for the helpful tip about the monkeys by the lake! We always encourage guests to be cautious with food around wildlife. We hope to welcome you back for another relaxing stay soon.
Airport transfer
Free Wi-Fi in all rooms!
Steamroom
Air conditioning
“The BEST hotel in ipoh”
Okay let me start off by saying I stayed in 4 different hotels in ipoh and Tui Blue The Haven I loved so much I decided not to stay at the 5th hotel I had booked and extended my stay 2 more days! I stayed in A-20-2 and the view from my apartment was spectacular. The views of the limestone mountains are phenomenal and that is just the start of it. You are completely surrounded by nature which gives you a feeling of healing automatically with the views. The room is like an apartment and perfect for longer stays or families because of the size. The bed is so large and comfortable you have such a good rest I literally wanted to take the bed with me, lol. Very very clean rooms and they service your room every day. They have a restaurant with many options including nice wine, champagne and cocktails or mocktails too. The breakfast is complimentary and has so many options from local cuisine, to eggs cooked fresh how you like, and the latte and cappuccino is delicious! There is fresh fruit which I was a big fan of. The icing on the cake was the staff. From the time I arrived just before 1pm staff greeted me as I got out of my grab and took over my bags from the grab and put them on the wheel thing as I checked in seamlessly. I was able to check in 2 hours early and get my relaxation started and headed to the pool . The pool is one of the best I’ve ever been to. The staff brought my suitcase and bags to my room on arrival. The one staff member that sticks out to me the most is “Singh” from the restaurant. Forgive me I can’t remember his first name as I called him “Singh”. But all I can tell you is this staff member put a smile on my face every day and I looked forward to seeing him every day. I would be at the pool area and he would always check on me and bring me beverages to the poolside, and there was something very unique and special about him. He made me feel so welcome there. No matter how you are feeling Singh will surely put a smile on your face and there are not many people in the world like that. He and another staff member even came to ring my doorbell on day of check out before it was time to go and brought me flowers and to say goodbye and give kind words. I will never forget my time at The Haven. I will admit Tui Blue The Haven is a special place and one of my top favorites in the world and I live in hotels as I travel country to country. I will be back to visit and look forward to it.
Thank you for taking the time to share your feedback with us. We truly appreciate it. Your satisfaction is our top priority, and we're thrilled to hear that you enjoyed your experience with us. Our team is dedicated to providing exceptional service, and we can't wait to have the opportunity to welcome you back for another memorable stay.