Beautiful setting. Peaceful and calm.”

Very beautiful property in a tranquil setting with lake and limestone formations, tropical jungle all around. Apartments are very clean and well maintained. It is quite far out of town for those looking for the famous Ipoh food, and very far from the cave temples though. Luckily Grab is easy to get in Ipoh and only costs RM5 to get into town. Location is good for those wanting to go to Lost World of Tambun which is only 5 minutes drive away. Breakfast is excellent.

Nice scene”

Nice scene with natural lake and mountain view. Very fresh air and nature breeze all day. Very nice and good maintain pool with jacuzzi.

A great place for family retreat”

The place was just awesome with a beautiful view of the banjaran and the lake, a big and clean pool, slide pool for kids and a baby pool, playground, kids room, a jogging track, ping pong area and gym. We stayed there for 3days/2 nights in a 3 bedroom apartment. It was a perfect place to celebrate our daughters’ 1st birthday. However, room service was a bit slow maybe coz the place was packed when we were there. The only downside was the water heater...we had intermittent hot shower and sometimes just really cold shower 😰. Breakfast was also ok, but could do better with a bit more variety. Nevertheless will definitely stay there again.

Friendly staff and pleasant stay”

Arrived at check in time and immedietly got a room. Because i have a young infant they provided a cot for free. Very courteous and friendly staff at security and reception. At the restaurant the staff named Jeet Singh a young sikh guy clad in turban gave us the best service. From explaining about the resort , from recomending what to eat and as well accomodating our stay there. He is a very good staff. The swimming pool and hot pool is jz amazing with an amazing view. Rooms are clean and baby friendly. Will definately stay here again

Suitable for nature lovers”

Everything including rooms, facilities, breakfast & staff are above average. It will be better if they provide free shuttle service to & fro airport, town area & shopping centre like Ipoh Parade. As the location is near many caves, it will be good to provide discounted package tour to near by places of interest like caves & hot spring.

Good hotel but breakfast is disappointed”

Overall the rooms & stayed were great. They could do better in breakfast (major disappointment!). You can expect same spread of breakfast everyday. Also, they could do better with their bell boys with trolleys to assist with check out.

Great experience”

Super clean and comfy, suitable for family gateways, peaceful and calm, nearby supermarket, banks and restaurants. Swimming pool is awesome. Only suggestion for improvement is to improvise and increase the food selection for breakfast. Menu is quite limited compared to other high end hotels.

Clean & comfortable hotel”

We received an unexpected upgrade to Lake View Suite, it was spectacular! We loved this hotel so much. The bed was comfortable. Overall cleanliness was top notch. My toddler loved the swimming pool, playground & play room so much. We have a lot of options in the breakfast buffet. Everything about this hotel are pleasant. We're supposed to stay for 2 nights but we extended our stay for one more night because we didn't get enough of it. 10/10 will come again!

Very good”

Great view & environment.. friendly & helpfull staff.. more okay if housekeeping staff more friendly and do makeup room properly (not clean on bathtub).. anyway thanks for fulfill my request (honeymoon decoration).. will repeat stay😍

Excellent”

Haven Resort the name made us feel the environment in Heaven.The place is really superb n excellent with the great maintenance.During our stay we really enjoy all the facilities there especially the pools were well maintain n the environment is clean.. The food served for breakfast was also very tasty n well I was vegetarian on the day so they prepared me a vegetarian dish which was really nice and we were impress because they took the time to prepare for us.We would like to thank the hotel beverage staff for being so kind.Next my father is on wheelchair once we entered the resort the staff were so kind they helped my father to assist to his room. This are some good qualities a staff should have and the customer service was also very helpful.Well the rooms very also very clean n well maintain so we decided to make a next visit again due the service in Haven Resort is simple superb.Well done to all staff over there and keep up the good job.Tq

Incredible value for money”

The concept of apartment stylist, calmness and the management of hotel had upgraded our 4 units of apartment..that really awesome.. Spacious apartment, good facility effeciancy of check in, good on guest service, i rated 5 star service been presented to us along our stay.

Pleasant stay”

If you're looking for a total rest and relaxation, this hotel is suitable for you. Quite and serene surroundings.

A True Haven (Paradise Awaits) ”

Lovely apartments overlooking a stunning jungle lagoon. Excellent service and staff. Perfect place to relax in a big apartment as a couple or family.

Exceptional”

Quite far from the old town but near to Bercham where there’s a lot of good food.

A Memorable Escapade - Value for Money”

Great hotel, good hospitality, magnificent view. Our room was upgraded to the lakeside view, the staff was really helpful. Breakfast was ok. My son enjoyed the children pool. Overall, enjoyable experience and value for money getaway

Spectacular stay at The Haven Resort ”

Staff were very helpful and friendly especially in helping me with my 1 year old baby. They made sure our stay was as comfortable as possible. Would definitely recommend everyone to visit. Definitely book the lake view room because it's the best view ever. Thanks to all

Amazing time with my little family on my born day”

My family and I very enjoy stay at Haven...The place is amazing n cool.The breakfast must have more variety and the taste of Nasi lemak with sambal so poor...Overall I will come again coz Iam very love the hot jacuzzi

Jaw-dropping scenery, heart-warming staff”

Panoramic beauty handcrafted by Mother Nature over millions of years. Well-trained, conscientious family of caretakers who know very well how to take care of the surrounding beauty and visiting tourists... Like my family and me. Muthu and team pampered us with the best 5-star GOLD service from booking all the way until checkout. Thank you, The Haven, for a truly memorable stay.

Relaxing in a heavenly resort ”

I have stayed in this hotel for 5 nights, if you are looking for a relaxing place, look no further. City of Ipoh is not a very touristic place, so it's way more quiet compare to Kuala Lumpur. Rooms are spacious, clean and comfortable, swimming pool is very good, you can play table tennis, badminton, and squash, but there is no AC and it's too hot, gym has proper equipment, but again no air conditioning in gym which makes it very hard to train. Hotel restaurant called Cuisine and it is very good, and it's not too pricey, people are really nice and attentive, Mr. Jeet was one of the best, he was very friendly and helpful, it total it was a very pleasant stay and definitely I will go there again. Just a tiny note for the management, restaurant uniform was better when I arrived, sorry to say that but the new uniform was like tennis court ball collectors.

Children indoor playground”

Swimming pool was wonder, beautiful and relax scene, very nice for picture. Food ok, can be improve. Staffs friendly and helpful, only the children indoor playground should be more improve, needed a Bigger area / room, more toys/slide . Overall is nice ! Will come back !