THE HAVEN RESORT HOTEL, IPOH -All Suites
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Location
Excellent
8.0
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Removed from saved list
2017

THE HAVEN RESORT HOTEL, IPOH -All Suites

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Excellent
From 1674 reviewsSee what guests said
8.1
Recommended by 88% of guests
  • Free Wi-Fi in all rooms

  • Steamroom

  • Air conditioning

  • Daily housekeeping

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Room choices
8.5
Excellent
Room comfort & quality
12 travelers are looking at this property right nowBook now before it's too late!
3 Bedroom Executive Suite
...
  • Lake view
  • 135.17 m²/1455 ft²
  • 1 single bed and 1 queen be...
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2 Bedroom Deluxe Suite
...
  • Lake view
  • 131 m²/1410 ft²
  • 1 queen bed and 1 king bed ...
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3 Bedroom Deluxe Suite
...
  • Lake view
  • 154.68 m²/1665 ft²
  • 1 single bed and 1 queen be...
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3 Bedroom Suite
...
  • Lake view
  • 184.31 m²/1984 ft²
  • 2 single beds and 1 queen b...
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2 Bedroom Suite
...
  • Lake view
  • 109.6 m²/1180 ft²
  • 1 queen bed and 1 king bed ...
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2 Bedroom Suite City View
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  • Country view
  • 89.9 m²/968 ft²
  • 2 queen beds
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1 Bedroom Suite City View
...
  • Country view
  • 89.9 m²/968 ft²
  • 1 queen bed
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Suite Premier
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  • 184 m²/1981 ft²
  • Bathtub
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1 Bedroom Suite Lake View
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  • Lake view
  • 80.63 m²/868 ft²
  • 1 king bed
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Suite Superior One Bedroom
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  • 89 m²/958 ft²
  • Bathtub
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Real reviews from real guests

Agoda Reviews (1674)Booking.com Reviews (1286)
8.1
Excellent
Filter by guest type:
Cleanliness8.5
Facilities8.4
Location8.0
Room comfort and quality8.5
Service8.3
Value for money7.6
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12345
7.6
PHEI from Malaysia
Family with young children
1 Bedroom Suite City View
Stayed 2 nights in April 2018
Nice environment”
Nearby Lost world theme park, very friendly and nice environment, pool side view is so much attracting, good scenery. F&B Chinese manager is really nice guy and friendly, helping us to prepare porridge and drinks !
Reviewed April 24, 2018
8.4
SYED from Malaysia
Family with young children
2 Bedroom Suite City View
Stayed 1 night in April 2018
Nice rooms n facilities”
Friendly staff. Nice rooms with kitchen n space to hang ur laundry. Value for money if ure travelling more than 3 persons
Reviewed April 23, 2018
9.2
JAYANTHI from Malaysia
Group
3 Bedroom Executive Suite
Stayed 1 night in March 2018
Very nice hotel”
Breakfast was disappointing.
Reviewed April 23, 2018
7.6
SIEW from Malaysia
Group
2 Bedroom Suite City View
Stayed 1 night in April 2018
Excellent.”
Worth Value For The Stay! Keep it up.
Reviewed April 23, 2018
8.0
SIEW from Malaysia
Group
3 Bedroom Suite
Stayed 1 night in April 2018
Excellent.”
Worth Value For The Stay! Keep it up.
Reviewed April 23, 2018
4.4
Murni from Malaysia
Family with young children
1 Bedroom Horizon Suite with Breakfast
Stayed 2 nights in April 2018
Blackout and need to wait for TNB to settle.”
Got hidden charges. On first night, my tower blackout and need to wait for TNB to settled, no emergency light available.
Reviewed April 23, 2018
10.0
Amy from Malaysia
Group
2 Bedroom Suite City View
Stayed 1 night in September 2017
Great Place”
came with some friends. Though the facilities are not that great but the service and stay was comfy.
Reviewed April 18, 2018
10.0
Abdul from Singapore
Family with young children
2 Bedroom Suite
Stayed 2 nights in March 2018
Your one step to heaven.......”
3adults and 3 small kids, excellent place to be in, friendly staff thumbs up, beautiful view from 7th floor, damm nice pool really feel like heaven even for 2 days... i will come back again and recommend all my friends here, thumbs up for the Heaven. i will give 10 star for everything.
Reviewed April 11, 2018
9.6
Chen from Malaysia
Family with young children
1 Bedroom Suite Lake View
Stayed 1 night in April 2018
Will go again in next few months”
Overall is best experience. Only bathroom in master room had cigarette smell.
Reviewed April 10, 2018
8.4
Mustafa from Malaysia
Family with young children
1 Bedroom Suite City View
Stayed 2 nights in April 2018
V. Good ”
The place is really nice and the staff are helpful and makes you feel welcomed. Location is great and near city facilities. My only comment is that it's considered expensive compared to other hotels with same qualities.
Reviewed April 10, 2018
7.2
Wilson from Malaysia
Couple
1 Bedroom Suite Lake View
Stayed 1 night in March 2018
Very good”
The room is clean and big and their service is good However, the breakfast that day was a bit disappointed , as it is not on par with the money we paid for.
Reviewed April 09, 2018
5.6
Teh from Malaysia
Couple
1 Bedroom Suite City View
Stayed 1 night in April 2018
Friendly security guard but very STINGY management ”
Pros: The security guard at the main gate was very friendly and briefs us about the resort e.g swimming pool, gym room and etc. The security guard/ bell boy at Tower C was very helpful, guide us where to park, and help us carry the luggage. Cons: The waitress the restaurant was showing us black face when we went there for dinner. Never greet us and not even smile to us which make us feel like we are not welcome to the restaurant. She also tried to stop us to sit at window side table although there are no any customers other than us were inside the restaurant. One and most important thing that we DISLIKE about this resort is that the management is just too stingy and CALCULATIVE. I have been stayed in many other hotels / resorts in Malaysia or overseas and experienced my room was upgraded more than once and this is the first time I have encounter such stingy ‘upgrading’. I was told that my room was changed from one bedroom to two bedrooms. However, I can only use one bedroom and will be charged if we use the other bedroom. Seriously, I can’t help but feel this is very ridiculous. I did tell the receptionist that I feel uncomfortable for this and if in this case I would like to have the room I have booked for – 1 bedroom. And the response I get was, WE as the guest should be more considerate, understand that the hotel was fully booked so we have to accept another room not I booked. Yes, I can understand that the hotel was full, and I am ok to change room but I just can’t accept that the management was so stingy to put a sign of ‘charged if used’ on the extra room. Anyhow I am not going to use the bedroom just that I really don’t like such a stingy action from a so called 5 star hotel. This act is just low class and makes the resort so cheapskate even worse than a 3 stars hotel. In fact, what are they going to lose if we use the room? They can’t rent out the bedroom, and just have to tidy up the extra bedroom if we use it. Even if we din use the room, I be
Reviewed April 09, 2018
6.0
Alexandre from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in September 2017
Not a resort”
more like an appartment pretending to be a hotel with a nice breakfast spot. ok for a weekend get away to relax. dont expect this to be all fun and excitement
Reviewed April 08, 2018
8.4
Chun from Malaysia
Couple
1 Bedroom Suite Lake View
Stayed 1 night in March 2018
Quiet Getaway”
The lake and limestone hill behind the apartment is a sight to behold. A place to get away for a quiet weekend. Food at its restaurant is surprisingly ok, recommends the Ipoh hor fun.
Reviewed April 05, 2018
8.4
SIEW from Malaysia
Family with teens
2 Bedroom Deluxe Suite
Stayed 2 nights in March 2018
Excellent”
Will recommend this resort to those looking for retreat. Nice, peaceful and quiet place. Staff are friendly and very helpful... Children just love the pool so much.
Reviewed April 05, 2018
9.6
Sheau from Malaysia
Couple
1 Bedroom Suite City View
Stayed 1 night in April 2018
Hidden Gem!”
We upgraded our room to lake facing & the view is spectacular. Highly recommended place for a quiet & relaxing holiday. We love every bits of it. The sound of the forest, birds chirping, back to nature feel & absolutely value for money. It's indeed a hidden gem in Ipoh!
Reviewed April 03, 2018
5.6
kriti from India
Couple
1 Bedroom Suite Lake View
Stayed 2 nights in March 2018
More of Service apartments than hotel”
Decent, clean hotel but overpriced for the kind of services/facilities offered. Pros - view Cons - Price too high, breakfast (horrible, unclean, everything was just dumped in the containers, all we could eat was some bread and jam and milk and cereal, the egg station looked like it was manned by amateurs who were cooking for the first time. The eggs looked inedible.), hospitality (not that great, definitely not 5*)
Reviewed April 02, 2018
9.6
Rainer from Germany
Family with young children
1 Bedroom Suite Lake View
Stayed 1 night in March 2018
unfortunately only one night”
it was beautiful, great pool, wonderful view, nice staff. We recommend airconditioning the gym and in the restaurant a little bit more obligingness. And: it would be nice to get dinner at the same time and not one after the other.
Reviewed April 01, 2018
8.0
Valerie from Malaysia
Couple
1 Bedroom Suite City View
Stayed 1 night in March 2018
Best for relaxation”
Second time here.. mainly to relax especially the pool and the greenery view.
Reviewed March 29, 2018
7.2
Nur from Malaysia
Family with young children
1 Bedroom Suite City View
Stayed 1 night in February 2018
Lack of choices for buffet breakfast ”
The choices of breakfast need to improve
Reviewed March 27, 2018
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