The Herbert Hotel
161 Powell Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Facilities
Airport transfer
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Laundry service
Restaurants
Tours
Concierge
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Convenient location, clean”
The location is great, the building is historical but nicely maintain. Staff was friendly and helpful. Rooms were spacious.
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Perfect hotel”
Amazing hotel, everything was perfect, location, cleanliness, style
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Nice charming hotel. Value for your money.”
You might want to consider having a roofdeck or alfresco area for your guests where people can smoke or hang out and have coffee on a nice day.
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Great place to stay!!”
The hotel is located in the very great location! It's near to every thing you need: it's just a few steps away to public transportation points like bus, Union Square and tourist-favourite tram; convenience shop and stores like Wallgreens, H&M, Uniqlo and many brand-named shops. The staff are very helpful from guest desk and maid. Only a few things I don't like is that the heater works only in specific hours (like 8am-11pm) and the bathroom has a connecting door to another room -- we can hear them talking if we keep one door open. Breakfast is not included but they offer guests to have a 9$ breakfast at their sister hotel, Barlett - not far from Herbert hotel. Anyway, this is the recommended hotel to stay, it's clean, standard, new and convenient.
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Rapport qualité/prix imbattable avec la promo agoda.”
Good location, good room even if it's small there is all you need . I will definitely come back there.
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Exceptional”
Lights were not that bright and could not open windows (it was pretty warm inside)
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Didn't know it was shared bathroom until we arrived”
Fantastic location for the centre of SFO, however, did not like the shared bathroom aspect... There was no way of locking the bathroom door at night time, so somebody from the other room could have walked in at any time from the other side (which actually happened one morning....)! Very clean and staff were very good, rooms basic but have all basic amenities.
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Excellent”
Clean room and shared bathroom was not complicated. Bed is big and comfy. You get coffee set or complimentary coffee in the room which is really good. Would come back here again.
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Great location and value for money”
Very nice location for family and great shopping location, right in the middle of shopping area.
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Good choice”
Very good location, big room. Only this, no services.
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Great location!!”
Very convenient for traveller, easy to go to Union Square by walk. Night time is not so good to go out because of the homeless...
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Excellent”
Big room but very basic furnishing. Location is excellent as transport and food are within walking distance..
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Lifeless staff at reception”
The hotel is ok, modest but in good location. The problem was the staff that was lifeless and not well trained. They barely say hello (not all of them but 2/3). The other problem, not ability to store your luggage, so if you come early, no place for your bags, you have to drag yourself to the sister hotel across the street. And no, they won't let you know when your room is ready and no, they don't use WhatsApp, only email (is this 1998?). Bad customer service. Nice room, large and comfortable.
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Very good”
The room is simple. But the door is pretty ...old school. Hard to open and lock.
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Above average”
Great location. Room is below average.
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Acceptable”
Other people can unlock doors with other room keys. I had people unlocking my door and entering my room at 3am. The hotel staff moved me after literally having to beg them. I didn’t get any apology. The hotel staff are often rude and generally complacent. Good location but pretty gross otherwise
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Nope”
Overpriced
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Ridiculous”
The room is so different from as per displayed and didnt even provide fan which is really ridiculous. Staff even gave excuses saying that due to under renovation and that they cant do anything. They should remove what is not available in the room to avoid misunderstanding. Didnt even make effort to put on a proper bedsheet, and uneven floor surface.
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Acceptable”
Check in on time, after hours is a nightmare
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Great Location”
For San Francisco on a budget this was a great, convenient hotel to stay at - just down the road from Union Square & very handy to the cable cars (one of the stops is straight across the road). I do recommend to book in advance so that you get a cheaper deal & make sure you book a room with an ensuite. I had a Queen shared bathroom & while the amenities were clean, there were no mirrors in the room or in the bathroom (which was only a shower with a towel rack & wooden bathmat). In saying that the Staff were very friendly & helpful & I would recommend this hotel to anyone traveling to San Fran.
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