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The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

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8.9

Excellent

1,125 reviews

1,125 reviews

Housekeeping23
Breakfast16
Food & Dining6
See map

8.9

Excellent

Location rating score

Excellent location - 1.82 kilometers from city center
Parking
FREE
Popular landmarks
Chiang Rai Night Bazaar 2.6 km
Clock Tower Chiang Rai 2.8 km
Hill Tribe Museum 3.0 km
Wat Phra Kaeo (Temple of the Emerald Buddha) 3.3 km
Wat Rong Seur Ten (Blue Temple) 4.6 km
Wat Huay Pla Kang 8.0 km
Elephant Valley Thailand 9.4 km
Wat Rong Khun 9.8 km
Singha Park Chiang Rai 10.1 km
Baan Dam Museum 12.5 km
Nearby landmarks
Kasemrad Sriburin Hospital 270 m
CentralPlaza Chiangrai 440 m
Bangkok Chain Hospital Public Company Limited 460 m
Central Plaza Chiang Rai 470 m
Tops market 490 m
Wat Phra That Chedi Luang 590 m
Boon Rawd Farm (Singha Park) 630 m
Big C chiang rai 780 m
Doi Phrabat Temple 1.1 km
Air Force Golf Course 1.1 km
2021

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

199 Moo 13, Phahonyothin Road, Sansai, City Center, Chiang Rai, Thailand, 57000 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the City Center part of Chiang Rai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Rong Khun. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money8.9
Distance to city center3.6 km
Location rating8.9
Nearest airportChiang Rai International Airport - Mae Fah Luang (CEI) - Thailand
Distance to airport9.3 km

Rooms available at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

Heritage Suite(2 Bedrooms)
...
  • Room size: 86 m²/926 ft²
  • Garden view
  • 1 king bed & 1 king bed
Enter dates to see prices
Suite 2 Bedrooms Non-Smoking
...
  • Room size: 86 m²/926 ft²
  • City view
  • 1 super king bed & 1 king b...
Enter dates to see prices
Heritage Suite (1 Bedroom)
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite 1 Bedroom Non-Smoking
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Executive Suite King
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite Twin
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twins
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Special Deluxe Room with Double Bed - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Executive Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Chiang Rai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus). There's an additional charge of 350 THB for adults and 175 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

On-site venues and convenient event services make The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The closest train, metro, or bus station to The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) is Chiang Rai Bus Terminal 1, 2.4 km away.

What restaurants are nearby The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)’s neighborhood is City Center which includes popular restaurants such as Popatas, Muang Thong Restaurant and Salungkham Cuisine.

What popular shopping places are close to The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) is located in City Center area which features shopping places such as Chiang Rai Night Bazaar, CentralPlaza Chiangrai and Sankhong Happy Street.

What are popular attractions near The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)’s location in the City Center neighborhood makes it close to famous attractions including Clock Tower Chiang Rai, Wat Phra Kaeo (Temple of the Emerald Buddha) and Hill Tribe Museum.

What popular beaches are close to The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)?

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)’s City Center neighborhood also includes Chiang Rai Beach.

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See map

Explore the neighborhood

What people love about The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

  • 10

    Exceptional
    Staff 

    "Staff was in general was generous with their hospitality."

    Abhishek

    |

    June 6, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean and comfortable, the best view from the window which makes you never want to leave."

    Haodong

    |

    May 26, 2022

  • 10

    Exceptional
    Staff 

    "Awesome staff!"

    Guy

    |

    May 25, 2022

Property ranking|Compared to 449 Chiang Rai properties
See all rankings
Cleanliness score
9.3/10
Room size
48 sqm.
Location score
8.9/10
Service score
9.1/10
Better than
93
%
of Chiang Rai properties
Bigger than
93
%
of Chiang Rai properties
Better than
90
%
of Chiang Rai properties
Better than
87
%
of Chiang Rai properties
Overall rating:

8.9

Excellent
1,125 reviews
Cleanliness
9.3
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
Large bed clean room Good location in town
Tanapong from Thailand
Couple
More about The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

More about The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)

When you are looking for comfortable and convenient accommodations in Chiang Rai, make The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) your home away from home. A stay at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Chiang Rai can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus).
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus). To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) offer a layout option like a separate living room. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus), where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) promises you a fun-packed holiday with a variety of activities and facilities. The many offerings at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) and explore Chiang Rai during your stay. Spend a day and acquire some cultural knowledge at Baan Dam Museum located 12.4 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Clock Tower Chiang Rai located 2.7 km away, among the most sought-after photographs for anyone visiting Chiang Rai. Your journey through Chiang Rai can be completed with a short shopping stop at Chiang Rai Night Bazaar located 2.5 km away.


Reasons to stay here

This hotel's facilities score higher than 92% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 89% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

2 mentions

Housekeeping

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke alarm
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

All day

  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Location
199 Moo 13, Phahonyothin Road, Sansai, City Center, Chiang Rai, Thailand, 57000
Excellent
Location

8.9

Airports

  • Chiang Rai International Airport - Mae Fah Luang (CEI) - Thailand
    9.3 km
  • Tachileik Airport (THL) - Myanmar
    67.4 km

Public transportation

  • Chiang Rai Bus Terminal 1
    2.5 km
  • Old Bus Station
    2.5 km

Hospital or clinic

  • Kasemrad Sriburin Hospital
    270 m

Shopping

  • Chiang Rai Night Bazaar
    2.6 km

Convenience store

  • 7 Eleven
    960 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chiang Rai Night Bazaar
    2.6 km
  • Clock Tower Chiang Rai
    2.8 km
  • Hill Tribe Museum
    3.0 km
  • Wat Phra Kaeo (Temple of the Emerald Buddha)
    3.3 km
  • Wat Rong Seur Ten (Blue Temple)
    4.6 km
  • Wat Huay Pla Kang
    8.0 km
  • Elephant Valley Thailand
    9.4 km
  • Wat Rong Khun
    9.8 km
  • Singha Park Chiang Rai
    10.1 km
  • Baan Dam Museum
    12.5 km

Nearby landmarks

  • Kasemrad Sriburin Hospital
    270 m
  • CentralPlaza Chiangrai
    440 m
  • Bangkok Chain Hospital Public Company Limited
    460 m
  • Central Plaza Chiang Rai
    470 m
  • Tops market
    490 m
  • Wat Phra That Chedi Luang
    590 m
  • Boon Rawd Farm (Singha Park)
    630 m
  • Big C chiang rai
    780 m
  • Doi Phrabat Temple
    1.1 km
  • Air Force Golf Course
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 4-12 years old stay for free if using existing bed.
  • Children 4-12 years old will be charged THB 175 for breakfast per day.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee700 THB
  • Distance from city center3.6 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)350 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 321
  • Room voltage220
  • Year property opened2018

Reviews of The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.9
Location8.9
Service9.1
Value for money8.9
High score for Chiang Rai
Rating
9+ Exceptional (164)
8-9 Excellent (34)
7-8 Very Good (37)
6-7 Good (10)
<6 Below Expectation (15)
Time of the year
Mar - May (31)
Jun - Aug (40)
Sep - Nov (62)
Dec - Feb (127)
All guests (754)
All room types
All languages

Show reviews that mention 

Showing 260 verified guest comments
12345
10.0
Exceptional
gde from Indonesia
Family with young children
Heritage Suite (1 Bedroom)
Stayed 2 nights in December 2020

The best hotel in Chiang Rai”

We are very grateful to choose The Heritage Hotel during our holiday in Chiang Rai, a five star hotel. The rooms are big, new, very clean and very modern. Especially the bed, very soft and comfortable. The breakfast was plentiful and very delicious. And the hotel staff is very friendly and speaks good English so communication is not a problem for those who don't speak Thai. If there is a chance to come to Chiang Rai again, we will definitely come back to The Heritage Hotel.

Reviewed December 29, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
9.2
Exceptional
Sackhy from United States
Couple
Deluxe Twins
Stayed 1 night in March 2020

Great value for the cost. Clean, quality ingredients in the food and bedding.”

I stayed here for one night. I was well pleased with everything from the entrance and appearance of the building, the room and also the kitchen. Thought the building it appeared clean and well-maintained. The room room was quite large, a nice sized window and two comfortable chairs to relax in. The best thing about this place is the bed. It was extremely comfortable, as were the pillows. The bathroom was a good size and the floor outside of the shower will not get wet when using it — something quite uncommon throughout SE Asia. The buffet was nice. The ingredients were of good quality. It was a set menu at the time, not sure if it’s buffet when busy. Either way, it was still delicious. I highly recommend this hotel and will stay again if I’m ever back in Chiang Rai.

Reviewed March 20, 2020

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Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review and Thank you so much for your staying at The Heritage Chiang Rai. Your feedback is important to us and we use it to improve our services. For matters that are still under your satisfaction, we do apologize for any inconveniences caused. Please share your feedback with us on TripAdvisor to provide a better experience for you. We are looking forward to welcoming you again. Have a wonderful day!!! The Heritage Chiang Rai.

Responded March 21, 2020
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
10.0
Exceptional
tipanong from Thailand
Family with teens
Deluxe Twins
Stayed 3 nights in October 2020

Want to stay again and again!!”

My family and I love to stay here. This hotel is enormous and quite close to the Central Plaza Shopping mall. The staffs are very helpful and provide nice service. The room and environment is beautiful. The thing my parents love the most is having breakfast in here. My dad love food here. He said the next time visiting Chiang Rai, we shall stay here again!!!

Reviewed January 19, 2021

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
10.0
Exceptional
tipanong from Thailand
Family with teens
Deluxe Twins
Stayed 3 nights in October 2020

The next time we will choose here again😍”

My family and I love to stay here. This hotel is enormous and quite close to the Central Plaza Shopping mall. The staffs are very helpful and provide nice service. The room and environment is beautiful. The thing my parents love the most is having breakfast in here. My dad love food here. He said the next time visiting Chiang Rai, we shall stay here again!!!

Reviewed January 19, 2021

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
9.6
Exceptional
Rolli from Switzerland
Business traveler
Deluxe King
Stayed 2 nights in June 2019

Excellent ”

Exceeding expectation . Employee very efficient and friendly .hotel very clean . Congratulation to the General Manager for running a very good ship .

Reviewed July 01, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
7.6
Very good
KOH from Singapore
Family with teens
Deluxe Twins
Stayed 4 nights in December 2018

Holiday in Chiang-Rai ”

Newly renovated hotel, still in the process of preparations to get fully run. The room l stay is clean and nice, TV not functioning well due to connecting issue, some time you get the channel and sometimes you don’t. Housekeeping must be more alert when doing makeup room, Best quickly get the makeup’ room sign ready. I not use to the bathroom with glass, even is lightly mate cover. A little disappointed during new year evening, lounge beverage was close way to early before count down. I have to go out and buy some beer to celebrate at my room. Hotel staff are friendly and nice. Beautiful restaurant, breakfast can be improved with live stations for fried eggs and others. Overall, l still have a good time in Chiang-Rai.

Reviewed January 05, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
10.0
Exceptional
James from Thailand
Couple
Executive Deluxe King
Stayed 3 nights in February 2020

Absolutely Perfect”

Beautiful and massive resort hotel. All the staff members were the most helpful and polite I have ever seen - really! The entire hotel is spotless. Food served correctly. For the example, they keep the breakfast buffet eggs warmed. No more sad looking, cold fried eggs. I don’t usually give high recommendations to hotels, but this place was exceptional. The only drawback, depending on your itinerary, is that it is not close to the city center. Plus there is no 7-11 just around the corner.

Reviewed February 18, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
9.2
Exceptional
Frank from Laos
Family with young children
Deluxe Twins
Stayed 2 nights in January 2019

Great weekend at the Heritage in Chiang Rai”

Nice Hotel not far from Central Plaza with an excellent Swimming Pool, very friendly staff, nice breakfast and an all in all good atmosphere

Reviewed January 28, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
10.0
Exceptional
Chakkraphan from Australia
Family with young children
Suite 1 Bedroom Non-Smoking
Stayed 2 nights in July 2020

Best hotel in Chiang Rai. Room is spotlessly clean.”

Beat hotel in Chiang Rai. Very closed to big shopping mall. 5 star service.

Reviewed July 08, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
8.8
Excellent
David from United States
Solo traveler
Deluxe Twins
Stayed 1 night in June 2019

Excellent”

Newly renovated to high standards. Spotless. Good buffet Breakfast included. Nor far from The River Kok!! Huge rooms!

Reviewed June 12, 2019

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Dear Sir/Madame Greeting from The Heritage Chiang Rai. We hope your stay with us, it would be one of the greatest trip in your life and to do so we appreciate your feedback to improve our services to the best extent. Please give us some feedback to the guest review part in Booking.com so we can clearly understand our service through our valuable guests perspective. We hope to see your arrival again next time. Have a great day!!! Sincerely yours, Ms.Khanthong MEESIN Reservation Officer The Heritage Chiang Rai

Responded November 20, 2019
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
10.0
Exceptional
Kritsanarat from Thailand
Group
Deluxe Twins
Stayed 1 night in July 2019

Great hotel in Chiangrai”

Car parking area are plenty. Clean Calm and nice room, bed and pillow are comfy. Staffs are great. Good breakfast.

Reviewed July 27, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
6.4
Good
Mongkolchai from Thailand
Business traveler
Deluxe Twins
Stayed 1 night in March 2019

Newly renovated hotel with poor FB experience ”

I booked this hotel as part of an event venue to attend. Staffs were friendly and kind as they offered me an early check in. Room is modern, bed is super comfort with good facilities but WiFi is very slow. I had to use my mobile hotspot for email connection instead. Not convenient for my business trip. Dinner served in the event was a mistake. They were very slow to replenish the empty the buffet line and menu selection was poor with bad taste. Breakfast on the next day was also disappointing, very limited compared to the price as just one local menu on the buffet line and again bad taste. All in all, a very pity for a beautiful new hotel which mismanage on FB concept. Better choose Le Meridien or previously Dusit hotel for 4 or 5 stars services for your next trip to Chiang Rai.

Reviewed March 22, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
8.8
Excellent
JS from Thailand
Family with teens
Deluxe Twins
Stayed 1 night in July 2020

Excellent”

The hotel is located near the heart of Chiangrai. Hotel staffs are very friendly and English fluent. The room is very clean and quite spacious. Recommend to stay at higher floor to get the city view.

Reviewed July 30, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
9.2
Exceptional
mehdi from Thailand
Couple
Deluxe King
Stayed 3 nights in December 2018

A newly renovated hotel in downtown with great staff and nice breakfast”

a bit far from the natural landmarks but good if you like to ride a motorbike to go anywhere...

Reviewed January 05, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
8.8
Excellent
alexandru from United Kingdom
Family with young children
Deluxe Twins
Stayed 1 night in August 2019

Great!”

The bed was very soft, like sleeping on clouds. Very nice experience!

Reviewed August 13, 2019

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Greeting from The Heritage Chiang Rai. We hope your stay with us, it would be one of the greatest trip in your life and to do so we appreciate your feedback to improve our services to the best extent. Please give us some feedback to the guest review part in Booking.com so we can clearly understand our service through our valuable guests perspective. We hope to see your arrival again next time. Have a great day!!! Ms.Khanthong MEESIN Reservation Officer The Heritage Chiang Rai

Responded February 06, 2020
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
9.2
Exceptional
Steven
Solo traveler
Deluxe King
Stayed 1 night in May 2019

Great hotel but some issues”

The place looked amazing but there were some strange issues. The wifi was weak and the bathroom shower didn't drain. We got a new room after asking so the staff was accommodating. It was also strange how I booked the place for around $37 but they were going to charge me $30 for late check out in a hotel that looked very empty. Strange business decision. The pool also looked dope from above but we never went to it.

Reviewed May 27, 2019

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
9.6
Exceptional
Kaniknan from Thailand
Family with teens
Deluxe Twins
Stayed 3 nights in February 2020

nice facility but your breakfast really need to improve ”

We stayed there for a couple of nights. The hotel is near big shopping mall, Central about 15 minutes walk. There is no convenient store like 7-11 nearby. The room and amenities was okay, newly refurbished. But the breakfast line need a lot of improvement. It's not about the variety, but it's about the taste of the food. Non-spicy food can be delicious too if you add more seasoning.

Reviewed February 07, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded October 26, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
8.0
Excellent
Prapimphan from Thailand
Business traveler
Deluxe Twins
Stayed 3 nights in November 2019

very clean but wall is too thin”

Very clean and new hotel with nice ambience and good breakfast option, and also lots of parking. It is close to Central department store and sightseeing in the city area. However, the wall between rooms are very thin. I could hear people laughing and moving their chairs/furniture late at night, which disrupted my sleep. Moreover, even though I was upgraded to an executive deluxe room, there was no bathtup , which I thought was surprising.

Reviewed November 27, 2019

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Greeting from The Heritage Chiang Rai. We hope your stay with us would be one of the greatest trip in your life and to do so we appreciate your feedback to improve our services to the best extent. Please give us some feedback to the guest review part in Agoda.com so we can clearly understand our service through our valuable guests perspective. We hope to see your arrival again next time. Have a great day!!! The Heritage Chiang Rai

Responded December 09, 2019
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
10.0
Exceptional
Athasit from Thailand
Couple
Deluxe King
Stayed 2 nights in October 2020

Great stay”

We did one week of adventurous trip up in the north and wanted our last two days for relaxation. This hotel was a great choice. Staffs were very friendly, the hotel was amaziing, nice and clean. Breakfast was great. The beds are so so good. Warm water in shower was good with pressure. Would definitely recommend. 10/10 From room 936 30-31 October.

Reviewed November 07, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
7.6
Very good
DING from Thailand
Family with young children
Executive Deluxe King
Stayed 3 nights in July 2020

More likely a convention center”

We came at the “new normal” time and the huge hotel was almost empty. Most of staff were hospitable however communication could be problems sometimes. Their room type was somehow misleading, we booked “Executive Deluxe” which is a room on executive floor with an extra kitchen sink in the room, when I asked if they have any executive benefit, the staff seemed having no idea what that was. Was told that the difference between executive and non-executive rooms is the additional kitchen sink in rooms, what’s the point of having a kitchen sink to be “executive”? The lobby area was decent, pool was not clean due to few guests, some facilities were broken after the lockdown time without maintenance. The setup of the room was also a problem, the position of TV, materials and quality of the furnitures should not count this hotel to a 4 star facility. Bf was nice when buffet was provided, but we only had 1 day of our 3 nights stay thanks to a local police conference held on site. The other 2 days we had set meals however the food and quality was not decent enough. I never had the correct food I ordered... LOL

Reviewed August 03, 2020

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Sawasdee Jao from The Heritage Chiang Rai Thank you so much for taking time to give us this awesome review and Thank you so much for your staying at The Heritage Chiang Rai. Your feedback is important to us and we use it to improve our services. For matters that are still under your satisfaction, we do apologize for any inconveniences caused. We will take your feedback to prove our hotel team immediately. Respectfully yours, The Heritage Chiang Rai

Responded September 08, 2021
The Heritage Chiang Rai Hotel and Convention (SHA Extra Plus)
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