The Heritage Hotel in Anuradhapura - Room Deals, Photos & Reviews
The Heritage Hotel
The Heritage Hotel
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Twin Bed - Guestroom The Heritage Hotel
Twin Bed - Guestroom
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Interior view The Heritage Hotel
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Very good
Location
7.6
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The Heritage Hotel

Very good location
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Very good
From 165 reviewsSee what guests said
7.1
Value for money6.9
Distance to city center2.0 km
Location rating7.6
Nearest airportAnuradhapura Airport (ACJ)
Distance to airport6.1 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
Superior King Room
Superior King Room
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  • Lake view
  • 35 m²/377 ft²
  • 1 queen bed
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Twin Bed
Twin Bed
...
  • Lake view
  • 35 m²/377 ft²
  • 2 single beds
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Garden view
  • 35 m²/377 ft²
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Deluxe Triple
Deluxe Triple
...
  • Lake view
  • 28 m²/301 ft²
  • 1 single bed and 1 king bed
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Deluxe Double
Deluxe Double
...
  • Lake view
  • 30 m²/323 ft²
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Superior Double
Superior Double
...
  • Lake view
  • 35 m²/377 ft²
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Deluxe Single
Deluxe Single
...
  • Lake view
  • 30 m²/323 ft²
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Standard Triple
Standard Triple
...
  • Smoking allowed
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Standard Single
Standard Single
...
  • Smoking allowed
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Standard Room
Standard Room
...
  • Smoking allowed
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More about The Heritage Hotel

More about The Heritage Hotel

"The Staff are very friendly and accommodative."

Reviewed October 30, 2016

Sandhya from Sri Lanka

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An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Hotel has beautiful view of stupas."

Natasha from Australia

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Family with young children
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (165)Booking.com Reviews (336)
7.1
Read reviews from:
Cleanliness6.7
Facilities6.5
Location7.6
Room comfort and quality7.4
Service7.6
Value for money6.9
Provided by verified guests of Agoda
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Twin Bed
Superior King Room
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Showing 119 verified guest comments
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5.2
Robert from Australia
Couple
Deluxe Double or Twin
Stayed 2 nights in August 2018
Dissapointed”
Like spme hotels in Srilanka they do less than they have to do because the money just keeps flowing in. It is afterall a tourist gold rush and no matter what they do or don't do they get two months of frantic business. Tap was broken. In room refrigerator didn't work. No kettle ... and then they charged for a cup of tea I made for my self. Tiles were cracked. Bed was like sleeping on a rock ... and all this was in a 'delux room'. I reported this and there was no response. And at check out there was no packed breakfast as promised. On a positive the pool was good ... as long as you didn't slice yourself on one of the sharp edged tiles ... an OH & S nightmare. I saw a Srilankan kid cut o one. Another positive was the breafast was good as was our in house restaurant meal. With all the new hotels being built in Anuradhpura perhaps they will lift their game.
Reviewed August 05, 2018
8.0
Excellent
Uma from India
Family with young children
Deluxe Double or Twin
Stayed 2 nights in July 2018
Comfortable stay”
This hotel is surrounded by beautiful tropical trees. Has a great pool surrounded by trees. Restaurant was good and convenient. For breakfast we enjoyed freshly made omlets. There are other facilities we didn't use like spa, bar etc. Staff were very helpful and reception was great. There were couple of cockroaches in our bathroom. I did let the manager know during our check out feedback.
Reviewed July 12, 2018
8.0
Excellent
Nisansala from Sri Lanka
Family with teens
Stayed 1 night in June 2018
The breakfast spread was very good. ”
The hotel is overall accommodating and welcoming. We stayed in a triple. The breakfast was a combination of an English and local combination. Eating at the hotel which isn't the most reasonable choice. We had rice and curry (chicken) at Rs. 800. So basically, it's a rip off even for the locals! Always drink bottled water, and since we took the train traveling can be a rip off too. The tuck tuks don't go anywhere under Rs.300. Train station to the hotel was Rs. 700. This is relatively cheaper than if you google and get those taxis online which they wouldn't go anywhere under Rs. 1000. The hotel books a taxi for you...the taxi guy lives next door to the hotel so he's as cheap as they come in a'pura. He has a wagon R and a tuck tuk...so you have a choice. Call the hotel and get his number (Anura is his name). Bandara at the hotel was so accommodating. He would basically bring you the food to the table although it's a buffet spread lol. Well, for some us, we can appreciate that :) The chief house keeper is a great guy too. However, the bathroom clogs up a bit and they took note of it when I told them when checking out. The view from the hotel is breathtaking so yes, it's a good stay for winding down and just taking a walk. The hotel is a bit interior but it's fine if you travel in your own vehicles...if not, just call Anura and he will come any time you want. This taxi guy is reliable. Remember, EVERYTHING (food) is comparatively expensive than in Colombo. It's almost close to five star hotel rates. Just not worth it sometimes. We were there for just one night this time so we didn't get around much and ate at some restaurants where they charge too much for even the mediocre dishes. Heritage on the other hand is a good hotel. No complaints that need mentioning. It's good if they offer some reasonable buffet spread for the guests staying in at least for dinner like other hotels in the area like Miridiya and Rajarata. Thanks Heritage for your hospitality!
Reviewed June 27, 2018
9.6
Exceptional
Troy from United Kingdom
Couple
Deluxe Double or Twin
Stayed 3 nights in June 2018
Friendly staff”
Room service menu need to mention the time which is starting and finishing time. need a tesue box and the iron in the room. Breakfast need more locale fruits to the buffet. Frinndly staff. Very soportive.
Reviewed June 25, 2018
8.8
Excellent
Chanaka from Sri Lanka
Family with young children
Deluxe Double or Twin
Stayed 1 night in June 2018
Friendly staff and clean rooms”
Very friendly staff and clean rooms. This hotel is few km away from the city centre.
Reviewed June 07, 2018
9.6
Exceptional
Mihira from Sri Lanka
Family with young children
Superior King Room
Stayed 1 night in May 2018
Mihira”
Great location Calm & quite Good breakfast
Reviewed May 21, 2018
6.8
Good
rangika from Sri Lanka
Family with teens
Superior King Room
Stayed 1 night in March 2018
Good”
When on discount, this hotel is value for money. We had a spacious and pleasant room. The air con wasn't too great at check-in, but after notifying the reception, maintenance quickly sorted it out by refilling the ac gas. Staff is warm and goes out of their way to help. Sadly, housekeeping needs to improve - from the dirty cooler in the room, to the dishes at the breakfast buffet. There was a party on the night we stayed, and the loud music downstairs could be heard from our room. The sites are just a short drive away.
Reviewed April 02, 2018
3.2
Manjula from Sri Lanka
Group
Deluxe Double or Twin
Stayed 2 nights in March 2018
Acceptable”
I am not recommending this hotel for visitors who expect good service for following reasons. Difficult to travel along access roads due to poor condition of the road. Bad odour comes inside the bathroom may be due to clogging. One tap is broken but not repaired it Celling light is not working. When we complain maintenance worker comes with a ladder but not able to rectify if. They did not provide invoice for our expenses. But they said they cannot give as we booked the hotel via Agooda.com. because of that I was unable to claim for my expenses form our company. We can only see roofs of sorrounding buildings from the balcony
Reviewed March 21, 2018
5.6
Rohan from Sri Lanka
Family with young children
Deluxe Double or Twin
Stayed 1 night in March 2018
Big Hotel Poorly maintain”
The Hotel Is big but not properly maintain. Rooms are big but not clean enough. The breakfast is average. Plates are not washed properly.
Reviewed March 19, 2018
8.0
Excellent
JEEWA from Sri Lanka
Family with young children
Deluxe Double or Twin
Stayed 2 nights in March 2018
Very good”
Good place when you compare what you get in Anuradhapura what I liked is it’s away from city yet close to City
Reviewed March 17, 2018
6.4
Good
christophe from Singapore
Family with young children
Deluxe Double or Twin
Stayed 2 nights in March 2018
Gloomy and smelly”
Awfull smell in the room. Coming from bathroom and carpets The staff was helpful and offer us to look at other rooms but seems to be an issue over the hotel Was hosting a wedding so was noisy I would not recommand
Reviewed March 12, 2018
7.6
Very good
alfonso from Vietnam
Couple
Deluxe Double or Twin
Stayed 1 night in February 2018
Good spacious rooms ”
Good spacious rooms, quiet and clean, good WiFi, breakfast a bit dull, it is in general a nice hotel located on a green area a but it’s a bit isolated
Reviewed March 10, 2018
2.4
Indunil from Sri Lanka
Family with young children
Superior King Room
Stayed 1 night in February 2018
Acceptable”
Compact restaurant.
Reviewed March 03, 2018
8.4
Excellent
Jayanath from Sri Lanka
Family with young children
Deluxe Double or Twin
Stayed 1 night in January 2018
Excellent”
Location, Service and food were good, I went with my 2 daughters who are 15 & 13, I mentioned about the kids' ages when I did the reservation, but they were not ready. They gave us an extra bed which was a half the size of a single bed. Should mention about the pool, there were some damaged tiles and some sharp edges, my friend's kid got a cut too. These need to be improved.
Reviewed January 18, 2018
5.2
Thimanka from Sri Lanka
Couple
Superior King Room
Stayed 1 night in January 2018
The road is worst ”
This is our 2nd time visited heritage.. food is not so good like our 1st visit and the road is still worse.. we ll not visit again until the road is done. .
Reviewed January 14, 2018
8.4
Excellent
Mike from United Kingdom
Couple
Deluxe Double or Twin
Stayed 1 night in January 2018
Excellent”
I have been to this hotel before so a return visit is a recommendation. Sri Lankans do not do maintenance very well, some things are bound not to work properly. We had a dripping tap, we could not get the TV to work but no doubt one of our little grandchildren could have fixed it in no time. People, of course, are wonderful. Location by a tank (reservoir) means good bird-watching. The pool is superb and the gardens great for a stoll. Will probably use it again next time I go to Anuradhapura.
Reviewed January 12, 2018
8.4
Excellent
Jacqueline from United Kingdom
Couple
Deluxe Double or Twin
Stayed 2 nights in January 2018
Much better than the guide books say!”
This place is charming. 4 lovely rooms. Friendly staff and great food. It’s on the main roundabout so traffic a plenty but that almost stops between 10pm and 7am. I’m fussy with noise and I slept great! Exceptional value.
Reviewed January 12, 2018
6.0
Thusara from Australia
Group
Deluxe Double or Twin
Stayed 1 night in December 2017
Heritage @ Anuradhapura”
This is a secluded hotel, located beside the scenic Tissa Weva in Anuradhapura, with an awesome view of some of the stupas (cetiyas) of the ancient city/temples. Pros 1. The staff were extremely polite and friendly, we received a welcome drink and towel on arrival 2. They managed to get the rooms ready before the official check in time for us 3. We needed an extra bed and they managed to put one into the room quickly, for a reasonable additional cost of LKR1500 4. The swimming pool is excellent and clean, and they had fresh towels at the pool 5. the beds and linen in the room were clean and comfortable 6. The breakfast buffet spread menu was reasonably generous and tasty Cons. 1. The common toilets were rather dirty, and not well maintained. 2. At least two of the rooms we booked had a strong musty smell, as if not aired or cleaned. 3. The towels provided were rather old and shabby 4. The lunch restaurant service was very, very slow - some of the other guests angrily complained.
Reviewed December 26, 2017
6.0
Thusara from Australia
Group
Deluxe Double or Twin
Stayed 1 night in December 2017
One-Night Stay in Anuradhapura Heritage Hotel”
This is a secluded hotel, located beside the scenic Tissa Weva in Anuradhapura, with an awesome view of some of the stupas (cetiyas) of the ancient city/temples. Pros 1. The staff were extremely polite and friendly, we received a welcome drink and towel on arrival 2. They managed to get the rooms ready before the official check in time for us 3. We needed an extra bed and they managed to put one into the room quickly, for a reasonable additional cost of LKR1500 4. The swimming pool is excellent and clean, and they had fresh towels at the pool 5. the beds and linen in the room were clean and comfortable 6. The breakfast buffet spread menu was reasonably generous and tasty Cons. 1. The common toilets were rather dirty, and not well maintained. 2. At least two of the rooms we booked had a strong musty smell, as if not aired or cleaned. 3. The towels provided were rather old and shabby 4. The lunch restaurant service was very, very slow - some of the other guests angrily complained.
Reviewed December 26, 2017
6.4
Good
Amil from Sri Lanka
Family with young children
Stayed 1 night in December 2017
Good value for money and friendly staff”
Good value for money and friendly staff
Reviewed December 11, 2017
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