The Heritage Silom Hotel
The Heritage Silom Hotel
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"Great Location & Value for money !"

kelvin

April 18, 2018

Comfort - Bed The Heritage Silom Hotel
Comfort - Bed
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Interior view The Heritage Silom Hotel
Interior view
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Interior view The Heritage Silom Hotel
Interior view
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Fitness center The Heritage Silom Hotel
Fitness center
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Excellent
Location
8.7
See all 39 photos The Heritage Silom Hotel
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The Heritage Silom Hotel

Excellent location
Stay in the heart of Bangkok - See what's nearby
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Very good
From 10997 reviewsSee what guests said
7.4
  • 40 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
This property is in high demand!Booked 22 times in the last 24 hours | 11 travelers are looking at this property right now
Panorama
Panorama
...
  • City view
  • 42 m²/452 ft²
  • 1 king bed or 2 single beds
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Suite
Suite
...
  • City view
  • 48 m²/517 ft²
  • 1 single bed and 1 double b...
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Trio
Trio
...
  • City view
  • 42 m²/452 ft²
  • 1 single bed and 1 double b...
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Premier
Premier
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
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Comfort
Comfort
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Deluxe Double/Twin
Deluxe Double/Twin
...
  • Bathtub
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Superior Double/Twin
Superior Double/Twin
...
  • Bathtub
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SUITE CITY VIEW - BED AND BREAKFAST
SUITE CITY VIEW - BED AND BREAKFAST
...
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    Deluxe Single
    Deluxe Single
    ...
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      Twin/Double Room
      Twin/Double Room
      ...
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        More about The Heritage Silom Hotel

        More about The Heritage Silom Hotel

        "Also the spacious room and the cleanliness of the room is gr..."

        Reviewed April 11, 2018

        Dimas from Indonesia

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        Solo traveler

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Thai cuisine
        Thai cuisine
        Na Nara Restaurant
        140 m Thai
        Start Here
        280 m Thai
        Triple 8 Thai Restaurant
        420 m Thai
        Asian cuisine
        Asian cuisine
        Feuang Nara
        20 m Asian, Thai
        Sleep Around
        40 m Asian
        Le Du Restaurant
        50 m Asian, Thai
        Japanese cuisine
        Japanese cuisine
        Nara Japanese Restaurant
        420 m Japanese
        Naniwa
        560 m Japanese
        IKI Japanese Style Dining
        560 m Japanese

        What they offer

        "Room is spacious and clean."

        loke K. from Malaysia

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        Solo traveler
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (10997)Booking.com Reviews (1418)
        7.4
        Cleanliness7.0
        Facilities6.2
        Location8.7
        Room comfort and quality7.3
        Service7.1
        Value for money7.5
        Provided by verified guests of Agoda
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        Showing 9895 verified guest comments
        12345
        7.2
        Very good
        nguyen from Vietnam
        Couple
        Comfort
        Stayed 1 night in September 2018
        Hotel is Good but Staff are very Bad ”
        When I booked this hotel, I read a lot of comments about the staff attitude. I think I just stayed so I did not care about the staff but when I came to the hotel. The staff really made me crazy. If you want to try this feeling, book this hotel Also, the air conditioner is very noisy, if you have trouble sleeping do not book this hotel
        Reviewed September 13, 2018
        10.0
        Exceptional
        ZULHAIRI from Malaysia
        Solo traveler
        Comfort
        Stayed 1 night in September 2018
        Exceptional”
        Very kind male receptionist and 2 bellboy ! Coming back for sure!
        Reviewed September 13, 2018
        7.6
        Very good
        Herb from United States
        Solo traveler
        Comfort
        Stayed 1 night in September 2018
        Good, not perfect”
        I like the location. Rooms could use some renovation, or just change the carpet--something. Reception staff is sometimes good, sometimes a bit impersonal---depends who it is, etc. Price is good.
        Reviewed September 13, 2018
        6.0
        AZRUL from Malaysia
        Couple
        Comfort
        Stayed 2 nights in September 2018
        Okay okay”
        Pool and gym area need refurbish
        Reviewed September 13, 2018
        6.8
        Good
        kunagorn from Thailand
        Business traveler
        Comfort
        Stayed 1 night in August 2018
        good location”
        less than 100 m from BTS station, easy to find food and things to eat in that area too
        Reviewed September 12, 2018
        8.0
        Excellent
        CHIN from Malaysia
        Couple
        Comfort
        Stayed 3 nights in September 2018
        Best location ”
        This hotel is consider okay.
        Reviewed September 12, 2018
        7.6
        Very good
        Takaya from Thailand
        Solo traveler
        Comfort
        Stayed 2 nights in September 2018
        Good Performance (location, price.)”
        Location ◎Heriatage is located near by station, ◎7eleven, restaurant, McDonald are around there. Room ◎Clean, not noisy, good bed, ◎Has Balcony ◎you can take Breakfast at good cafe/restaurant, till 10am! ▲TV is sandstorm a bit ( i dont watch local TV, that's no problem for me) ▲Sometimes Cut down electric. suddenly Because card Socket which turn on power is not good condition. (you need to find good position lol) ▲Card key doesn't work. can not enter room, I sometimes have to go back reception and through the card into some special machine by reception staff.
        Reviewed September 11, 2018
        5.2
        tran from Vietnam
        Solo traveler
        Premier
        Stayed 5 nights in September 2018
        Not good service”
        The receptionist is not friendly & unhappy face. I complained to change the broken hairdryer but they said can’t change. The air-con is very noisy at nite make u sleep not well.
        Reviewed September 11, 2018
        9.2
        Exceptional
        queenie from Singapore
        Group
        Comfort
        Stayed 4 nights in September 2018
        Exceptional”
        We got upgraded to condo as i guess the hotel room are fully booked. Waited for quite long to check in. However the bell boys are friendly to guide and help us. Near bts, 1 min walk. Except that the wifi not able to use and no hot water. They offered to change room for us but we dw to risk so we chose not to change. Other than that everything is great.
        Reviewed September 11, 2018
        5.6
        Edith from Australia
        Couple
        Comfort
        Stayed 2 nights in September 2018
        Inadequate reception staff”
        We stayed in the Heritage from 25/8 - 28/8 and from 5/9 - 7/9. First visit was okay but second time around very poor service from reception staff. I booked the reservation on line tru Agoda on 1/9. On arrival we were apparently not in their system and were asked to take a seat. We went outside on the terrace for a drink. You would expect one of the staff members to come and see us to tell us our room is ready, this never happened. Once in our room we decided to have a short sleep which was impossible because of the noise of the two aircons on our balcony. They looked very rusty and were rattling. We went back to reception to ask for an other room. They would send somebody to fix the problem. Never showed up. So we did not use our aircon whilst sleeping. We had a late check out on 7/9 for which we paid 1000 bath but this was never changed in the system. Twice we had to go back to reception to have our keycard fixed. Never once an apology.
        Reviewed September 10, 2018
        4.0
        UBONPORN from Thailand
        Couple
        Comfort
        Stayed 2 nights in September 2018
        ห้องแย่ ไม่คุ้มราคา Bad room and low quality compared to price.”
        ห้องที่นอนรอบแรกไฟไม่ติดและการดูแลรักษาห้องไม่ดี ขอเปลี่ยนห้องรอนานมาก ระบบแอร์และห้องเก่ามาก แต่มีความสะดวกถ้าเดินทางโดยรถไฟฟ้า จองเป็นห้องรวมอาหารเช้า อาหารเค็มอย่าคาดหวังมากจากรูปที่โฆษณา The room lacks maintenance with poor electricity system. Primarily, all the the electricity in my room was out of order even the telephone to call operator. I had to walk to the front desk to ask for new room several times. Of course, I have waited for so long to get a new room. From my experience, only one good thing is their location. It is very close to bts and restaurants. I have no doubted why it is non-refundable since the quality and price are inverse.
        Reviewed September 10, 2018
        5.6
        Emma from New Zealand
        Couple
        Comfort
        Stayed 1 night in September 2018
        Above average”
        Good price but not very clean. Room is big but tired
        Reviewed September 09, 2018
        8.8
        Excellent
        PENG from Malaysia
        Solo traveler
        Comfort
        Stayed 2 nights in September 2018
        Near To BTS”
        Location is excellent
        Reviewed September 07, 2018
        4.4
        Rachael from Thailand
        Solo traveler
        Premier
        Stayed 2 nights in September 2018
        Dreadful”
        The staff were unfriendly at reception - I was sick and asked if I could pay to check in early - they said no the hotel was full. It wasn't. The baggage handler was just downright rude. I had to change rooms 3 times as the first one stank of paint, was dirty and the AC fans on the balcony were extremely loud. I was put in another room that was clean, but at I was kept awake by the AC fans again until 4am, when I was forced to call reception to ask for a different room. To be fair they put me in a nice room, but the staff member was extremely rude again. This is more like a budget hotel but without the budget prices. I'd never stay here again as the staff were so awful.
        Reviewed September 06, 2018
        7.6
        Very good
        CHUNG from Canada
        Solo traveler
        Comfort
        Stayed 2 nights in August 2018
        Good values for money ”
        I do enjoyed my stayed at Heritage hotel and it’s located short distance from Bts station. Only one thing I dislike is the bathroom, the wall btw bathroom and bedroom is see through. So the hotel isn’t for family or family with children .
        Reviewed September 06, 2018
        5.6
        Tai from Vietnam
        Family with young children
        Comfort
        Stayed 6 nights in July 2018
        Above average”
        Rooms are pretty spacious but the room's floor plan seems not logical with walls blocking your way. The room is lacking off lighting (very dim actually), and this problem can make you very uncomfortable. The airconditioner makes noisy sound when operating. Hotel location is convenient: 30s walk to BTS station, shops, restaurant. Hotel receptionists are ok, but could be more friendly.
        Reviewed September 04, 2018
        7.2
        Very good
        HEBRIEAM from Malaysia
        Group
        Comfort
        Stayed 4 nights in August 2018
        Very good”
        everything was great..but the staff unprofesional...one of the reception male staff i thinks a leader among of them very unprofesional with hotel guest...no warm welcome and never smile all the time....really dispointed....the way his answer the phone no courtesy at all...very harsh
        Reviewed August 30, 2018
        5.2
        Shake from Singapore
        Group
        Comfort
        Stayed 4 nights in August 2018
        Staff are friendly but....”
        They provide with only 1 pillow per head. If you want extra pillow, just pay 100baht per pillow per night. Do lock your doors when in the room. There is one incident when my sister change room and it's not updated. Around 3 to 4 am, someone tries to open the door and later found out that they accidentally give access to another checking in guests. Imagine the horror. Security breech. Just lock your door if you want to stay here.
        Reviewed August 28, 2018
        2.0
        Deepak from Malaysia
        Business traveler
        Comfort
        Stayed 2 nights in August 2018
        Poor hospitality,especially front desk staff”
        Very bad attitude
        Reviewed August 27, 2018
        8.4
        Excellent
        Marko from Croatia
        Couple
        Comfort
        Stayed 3 nights in August 2018
        Excellent”
        Good location and polite staff. Spacious rooms and place is near BTS. Furniture looks bit cheap and when not using toilet it is better to keep toilet door closed due to smell from toilet drain pipes. I was charged 1500 bahts for bed sheets that had trace from blood injury on my leg ( 2 days traces). There is small parking lot as well available.
        Reviewed August 26, 2018
        12345
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