Recent customer comments

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Very good



based on 8924 reviews
  • Cleanliness 7.1
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.6
  • Food/Dining 6.8
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Corinne from Singapore
Couple
Comfort
Stayed 5 nights in May 2013
nice and relax.
location, food nearby, clean room.
5nights at silom was not bad. staff was nice enough to upgrade us to deluxe room. 2mins walk to train station.
Reviewed June 19, 2013

Garnet from Singapore
Business traveler
Comfort
Stayed 4 nights in May 2013
DO NOT stay at The Heritage Silom
Poor treatment from staff, Not clean and very odd interiors. The Pool was closed the whole week if my guest's stay.
Pool was closed the whole time. False advertising on web, Do not be fooled. Don't waste your money here!
Reviewed June 19, 2013

Ryan from Hong Kong
Solo traveler
Comfort
Stayed 4 nights in June 2013
a very good place for leisure, shopping and spa
good location, good service and the room is very spacious but the bed sheets and towels are a bit dirty
very good price, good location, very convenient to get to the BTS and close to siam station. can go all the shopping malls easily, but the cleaniness of the room that really need to be improved especially the towels and bed sheets which has some yellow and blood stain on it
Reviewed June 19, 2013

Choi from South Korea
Solo traveler
Premier
Stayed 1 night in September 2012
not bad
clean and good service
Reviewed June 18, 2013

Lim from Malaysia
Family with older children
Comfort
Stayed 2 nights in June 2013
great experience
the most important is close to public transport
Reviewed June 17, 2013

summer from Taiwan
Couple
Comfort
Stayed 2 nights in June 2013
Room is not that good as comment, location is nice
good location, staff is smilly
Reviewed June 16, 2013

Divya from Sri Lanka
Business traveler
Comfort
Stayed 4 nights in June 2013
Decent
Location, Location, Location
Reviewed June 15, 2013

Ng from Singapore
Solo traveler
Premier
Stayed 4 nights in June 2013
Strategically located
pool, location and bed
generally the stay was up to expectation. +location is the best selling point, walkable distance to Sala Daeng, or a train ride away from BTS Chong Nansi. +very comfortable bed, generally clean rooms +got a free room upgrade to a corner suite, which is not necessary as I travels alone. The living room have no TV, hence most of the time, I stayed in the bedroom, space wasted. +breakfast menu is the same everyday, but it's good enough. +attentive staff, though they are not very good in communicating using English -hot water in the shower is irregular, either too hot or too cold. -room with bath tub is only available on the 7th floor, which is a smoking floor, hence was given the 4th floor instead. Thankfully their roof top pool, though small, is sufficient for those who loves soaking in water. -more deck chairs can be placed though, as there's only 6 available. -Gym equipment is rather old, the machines can be replaced. Dumbbells and treadmills were fine. -Taxi service to airport is slightly pricey @ 500THB, whereas getting one just right outside may costs less than 400THB.
Reviewed June 15, 2013

Che from Malaysia
Couple
Comfort
Stayed 4 nights in June 2013
Pleasant stay with easy access to BTS
Service, good transport, street food
Reviewed June 13, 2013

Christian from Germany
Business traveler
Comfort
Stayed 13 nights in May 2013
Adequate City Hotel
Besides Sky Train, Central, Modern
A nice hotel besides the SkyTrain, clean and modern. A very good place to stay for business travels.
Reviewed June 13, 2013


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