The Hermitage, a Tribute Portfolio Hotel, Jakarta

Jalan Cilacap 1, Menteng, Jakarta, Indonesia, 192, 10310
The Hermitage, a Tribute Portfolio Hotel, Jakarta
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Deluxe Guest room, 1 King The Hermitage, a Tribute Portfolio Hotel, Jakarta
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9.1
Exceptional
/10
(459 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Plaza Indonesia1.85 km
  • National Monument2.82 km
  • National Museum2.96 km
  • Istiqlal Mosque3.23 km
  • Central Park Mall5.66 km
  • Jakarta History Museum7.5 km
  • Dunia Fantasi Theme Park (Ancol)8.29 km
  • Baywalk Pluit Mall10.95 km
  • Taman Mini Indonesia Indah13.25 km
  • Waterbom Jakarta13.58 km
  • Highlights and ratings

    5-star Hotel
    Free Wi-Fi
    "The hotel is beautiful for its classic colonial design and suitable for guests whom wants to get away from the the busy city of jakarta for it is slig..."
    NURAZLINA - August 21, 2018
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.5 rating for cleanliness
    Exceptional comfort
    9.4 room quality and comfort
    Exceptional service
    9.3 rating for service
    • 380 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 93% of all properties in Jakarta in the last 24 hoursCompared to 9,286 Jakarta properties at Agoda for various dates
    Value for money8.8
    Distance to city center2 km
    Location rating8.6
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport9.2 km

    Rooms available at The Hermitage, a Tribute Portfolio Hotel, Jakarta

    9.4
    Exceptional
    Room comfort & quality
    Presidential, Dining Area, 1 Bedroom Presidential Suite
    Presidential, Dining Area, 1 Bedroom Presidential Suite
    ...
    • Room size: 170 m²/1830 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Suite, Bathtub, 1 Bedroom Executive Suite, 1 King
    Executive Suite, Bathtub, 1 Bedroom Executive Suite, 1 King
    ...
    • Room size: 70 m²/753 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Studio Suite, Bathtub, 1 Bedroom Studio Suite, 1 King
    Studio Suite, Bathtub, 1 Bedroom Studio Suite, 1 King
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Exc Terrace, Living Room, Larger Guest room, 1 King, Balcony
    Exc Terrace, Living Room, Larger Guest room, 1 King, Balcony
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Terrace, Guest room, 1 King, Balcony
    Deluxe Terrace, Guest room, 1 King, Balcony
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Executive, Living Room, Larger Guest room, 1 King
    Executive, Living Room, Larger Guest room, 1 King
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Guest room, 1 King
    Deluxe Guest room, 1 King
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite, Bathtub, 1 Bedroom Junior Suite, 1 King
    Junior Suite, Bathtub, 1 Bedroom Junior Suite, 1 King
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 60 m²/646 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 50 m²/538 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices

    What people love about The Hermitage, a Tribute Portfolio Hotel, Jakarta

    • 10.0
      Exceptional

      "I have stayed in many five-star hotels in Jakarta, this is so far the best."

      sulistiyono

      |

      January 30, 2017

    • 10.0
      Exceptional

      "This stylish hotel is an oasis of tranquility in an otherwise hectic city."

      Daniel

      |

      February 20, 2018

    • 9.2
      Exceptional

      "The Hermitage Hotel just became one of my favorite hotel in Jakarta."

      william

      |

      January 7, 2019

    Property ranking|Compared to 9,286 Jakarta properties
    See all rankings
    Value for money score
    8.8/10
    Service score
    9.3/10
    Cleanliness score
    9.5/10
    Room comfort score
    9.4/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
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    More about The Hermitage, a Tribute Portfolio Hotel, Jakarta

    More about The Hermitage, a Tribute Portfolio Hotel, Jakarta

    8.4
    Excellent

    "Staffs of the hotel are very helpful, informative and very e..."

    NURAZLINA

    |

    August 21, 2018

    Description

    Show less

    Most talked about facilities

    Food & Dining
    8 mentions
    Housekeeping
    7 mentions
    Breakfast
    5 mentions
    Swimming Pool
    3 mentions

    What they offer

    9.3
    Exceptional
    Breakfast

    "This hotel is splendid, really great place to stay, great br..."

    Mantha

    |

    February 6, 2016

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Halal
    Full English/Irish
    Kosher

    Restaurants on site

    L'Avenue Restaurant
    Cuisine:International
    Menu:Buffet, A-la-carte
    La Vue Rooftop Bar
    Menu:Buffet
    Hermitage Lounge
    Menu:Buffet
    Courtyard Cafe
    Menu:Buffet

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Hermitage Lounge
    60 m Indonesian
    D' Cost
    1.1 km Indonesian, Seafood
    Dua Nyonya Restaurant
    1.1 km Indonesian
    American cuisine
    American cuisine
    Camden Bar Cikini
    800 m American, Asian, Bar
    Fish & Co
    890 m American, Italian, Seafood
    Cheesecake Factory - Cikini
    1.0 km American, Cafe
    Asian cuisine
    Asian cuisine
    Courtyard Cafe
    60 m Asian, Indonesian, Pizza
    Bunga Rampai
    130 m Asian, Halal, Indonesian
    Cali Deli
    170 m Asian, Cafe, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of The Hermitage, a Tribute Portfolio Hotel, Jakarta from real guests

    Overall rating
    9.1
    Exceptional
    From 459 reviews
    Provided by verified guests of
    Agoda Reviews (229)Booking.com Reviews (230)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.9
    Location8.6
    Room comfort and quality9.4
    Service9.3
    Value for money8.8
    High score for Jakarta
    Rating
    9+ Exceptional (77)
    8-9 Excellent (31)
    7-8 Very Good (16)
    6-7 Good (4)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (24)
    Jun - Aug (30)
    Sep - Nov (45)
    Dec - Feb (34)
    All guests (229)
    All room types
    All languages

    Show reviews that mention 

    Showing 133 verified guest comments
    12345
    9.2
    Exceptional
    william from Indonesia
    Couple
    Executive, Living Room, Larger Guest room, 1 King
    Stayed 1 night in December 2018

    Beautiful Hotel”

    The Hermitage Hotel just became one of my favorite hotel in Jakarta. I stayed a night there and I regret not for not staying long enough. :D Arrived at the hotel, i was surrounded with friendly staffs. The reception staff was friendly and helpful. The room were comfy, spacious, quite clean and has soft nice bed. The interior design itself create very warm and romantic atmosphere around the hotel. The breakfast also great, limited variety but tasted great. High quality ingredients and well cooked. For facilities, small gym, roof top pool and bar are accessible for guest only. Overall stay was great and looking forward to be back again.

    Reviewed January 07, 2019

    Dear William, Thank you for taking time to review us. We are glad to hear that you enjoyed stay at our hotel and liked our foods. Looking forward to welcoming you back to stay longer or just a visit to our restaurant and enjoy our chef recommendation dish. Kind Regards, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded January 14, 2019
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    9.2
    Exceptional
    Renaldi from Indonesia
    Couple
    Executive Double Room
    Stayed 1 night in October 2018

    A classy but small 5-stars hotel in Jakarta perfect for an in-town getaway.”

    We stayed for one night as a weekend getaway. The hotel is very tastefully designed with art deco influences (the building was built in 1920s). Rooms are beautiful and well equipped. Wifi was fast. TV complete channels. The roof top bar is a great place to end an evening. The price at about EUR 100.00 per nite stay for 2 (w/o breakfast) was very good value for a suite with separate living room. At the lounge, the waitress spilled a small amount of tea as she poured, but never said sorry. The next morning breakfast for 2 was ordered and delivered to the room, but came with only 1 set of cutlery. Food taste was average. Other than these, the staff was helpful and friendly. Both electrical outlets in the bathroom were not functional. At the small but wonderful roof top bar, the loudspeakers were not working as well. I asked for some music, so the staff played Top40 sounds from the pool bar 1 floor below (9th floor). Prices for drink were reasonable. Would I stay there again? Yes!

    Reviewed October 22, 2018

    Dear Mr. Renaldi, Thank you for taking the time to share your experience when you are staying with us. We are glad reading your review that the overall stay was delightful. We do apologize, though, for what happened at the restaurant and about the cutlery. For sure this is not the usual standard of service we offer to any of our guests. Once we are aware of the input, we investigate further and look into detail to make sure that it won't happen again. Thank you for bringing this to our attention. We are looking forward to welcoming you back. Warmest Regards, The Hermitage Jakarta

    Responded October 23, 2018
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    10.0
    Exceptional
    Albert from Indonesia
    Business traveler
    Deluxe Guest room, 1 King
    Stayed 6 nights in April 2019

    Exceptional”

    Very good hotel, good location, quiet and convenient

    Reviewed June 11, 2019

    Bapak Albert yang Terhormat, Terima kasih telah meluangkan waktu untuk memberikan ulasan kepada kami. Kami senang mendengar Anda menikmati tinggal bersama kami. Kami berharap akan menyambut Anda kembali dalam waktu dekat. Terima kasih. Salam Hormat, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded July 10, 2019
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    8.4
    Excellent
    NURAZLINA from Malaysia
    Group
    Stayed 2 nights in August 2018

    Beautiful hotel”

    We had such a pleasant stay here at The Hermitage for their good service in handling detailed guests such as myself. Staffs of the hotel are very helpful, informative and very easy for us to communicate with. The hotel is beautiful for its classic colonial design and suitable for guests whom wants to get away from the the busy city of jakarta for it is slightly further from the malls . There’s a Starbucks cafe nearby though. I would love to come back and stay at the Hermitage.

    Reviewed August 21, 2018
    10.0
    Exceptional
    Gerald from Indonesia
    Solo traveler
    Stayed 2 nights in May 2018

    Great Jakarta getaway”

    Fabulous old world charm with warm service and elegantly but not ostentatiously appointed rooms. Food was delish and staff were awesome. Spa service was professional and relaxing! Highly recommended. It’s going to be my regular Jakarta weekend retreat!

    Reviewed May 07, 2018
    10.0
    Exceptional
    Christopher from United Kingdom
    Couple
    Stayed 1 night in April 2018

    Best hotel I've had in Jakarta”

    The staff at the hotel are super friendly. The hotel is spotlessly clean, and the facilities are great. I've stayed in a number of hotels across the city but this is by far my favourite. The restaurant has lovely food. The prices are not the cheapest but you do get what you pay for. If you're looking for a cheap hotel this isn't it, but if you're okay with paying for what you get this hotel is excellent.

    Reviewed April 28, 2018

    Dear Christoper, Thank you for sharing your experience with our hotel. We are glad to hear that you enjoyed the stay. Your positive remark motivates our associate keep the excellent service. As part of Tribute Portfolio Hotel by Marriott International, our property has unparalleled design and service. Once again thank you for you remark. We believe that this will be reference for other guests looking for exceptional accommodation in Jakarta. Thank you. Kind Regards, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded December 05, 2018
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    8.8
    Excellent
    Brett from Indonesia
    Solo traveler
    Stayed 2 nights in March 2018

    Good”

    Stuff are friendly and great. Female Staff very sexy too 😁 For 5 Star Hotel it is ok for price. Food and Drink and even Massage expensive though. But food here is nice still. Very quiet here with a lot of History.

    Reviewed March 29, 2018
    8.4
    Excellent
    Daniel from United States
    Solo traveler
    Stayed 1 night in December 2017

    Excellent Ambiance ”

    The atmosphere and ambiance here was unparalleled. Obviously quite expensive for Jakarta but you get an international quality experience. Rooftop bar is also great for people that would like to sample the hotel before actually booking. Enjoyed my stay here very much.

    Reviewed March 11, 2018

    Dear Daniel, Thank you for having time in reviewing us. We are glad to hear that you enjoyed the stay. Our La Vue Rooftop Bar is one of our guests' favorite spot to spend the evening and night, and the best time is sunset time. Hope to welcome you back to our hotel. Thank you. Kind Regards, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded December 05, 2018
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    8.4
    Excellent
    Pieter from Netherlands
    Business traveler
    Stayed 2 nights in November 2017

    We'll be beack”

    Third time in the Hermitage. Again impeccable. The courtyard is a huge improvement, after having been open air. We wonder if guests will really appreciate the sound and vibe of the 9th floor, probably we are too old for that. We are still not enthused about the kitchen. The satay lunch was cold (re-heated from the fridge?). Unfortunately the kitchen caters too much to non-Indo food lovers. For those, just go 100m to the left and you will find a fantastic restaurant on the corner.

    Reviewed November 15, 2017
    8.0
    Excellent
    Ong from Singapore
    Family with teens
    Stayed 3 nights in June 2017

    Very good”

    It's a nice boutique hotel and central, but yet quiet and away from the noisy main road. It's best you have your car/ taxi though as it's sort of in a residential area. Lovely rooms, big toilet area with an amazingly large shower room. Reminds me of the Raffles Hotel in Singapore!

    Reviewed July 26, 2017
    8.0
    Excellent
    Megawati from Indonesia
    Business traveler
    Stayed 1 night in November 2016

    Beautiful architecture”

    Beautiful room with amazing bedding and attention to small details. Totally a lovely boutique hotel. Some staff don't look very friendly though - was it because I am a local? Hmm... Also I asked for help for a staff to buy a local SIM card usually sold on the roadside. Shocked upon checkout when I got billed - all printed out - and slapped with local GST rate on that SIM card?

    Reviewed February 23, 2017
    9.6
    Exceptional
    TOMMY from Singapore
    Solo traveler
    Stayed 3 nights in December 2016

    Not your usual hotel !”

    Im not gonna explore on locale further as other has stated below but !! Yup indeed ,not your everyday usual hotel,You have that very cozy chic dutch colonial home feeling newly refurbished into this 5 star excellent hotel in my opinion could be a little bit better if the price is down slight , however its acceptable ! Amazing bathroom kit by etro, cozy bed ! Yes super cozy bed ! Will i come back ! Yes please. Thanks

    Reviewed December 23, 2016
    8.8
    Excellent
    Pieter from Netherlands
    Couple
    Stayed 3 nights in November 2016

    Tranquility in Jakarta”

    Beautiful heritage hotel. Why herMitage? This is certainly not a cave for hermits. The hotel is a bit lingering between the Dutch colonial period and the present, as if it did not dare to make a choice The staff is impeccable, front desk is very helpful. Rooms are spacious, finally an aircon without noise. Good bedding. Negatives are the lounge, which is a bit out of sync with the rest of the hotel. The loveliest place is the library, but that is for smokers, alas. Don't forget the courtyard for having your coffee. Live music could be tuned down in the hall. We are not sure what to think of the restaurant. Breakfast is copious and no complaints. On teh contrary. But the menu for dinner is a bit weird. Make it either Colonial rijsttafel-ish or French or, even better, fusion, but we think that the chef could not make up his mind, so both selection and quality are disappointing for such a fine hotel. Are we coming back? Definitely.

    Reviewed November 14, 2016
    10.0
    Exceptional
    Mahadevan from Malaysia
    Business traveler
    Stayed 4 nights in June 2015

    "Excellent" describes the hotel in 1 word. ”

    Excellent service, Warm ever ready to assist staffs , Comfy cosy rooms

    I have and will continue to recommend Hermitage to anyone visiting Jakarta. Due unforeseen reasons I was not able to accompany my parents. I called the hotel and told them to please take care of my parents and to my surprise they did so beyond my expectation. Upon arrival they were checked in with easy, phones and notebooks configured to wifi, they even offered to buy local SIM cards. Car n driver I arranged were not to expectation. The hotel immediately arranged their car & driver for parents at very decent rate. I can go on above their services, Thank you Hermitage for taking excellent care of my parents while in Jakarta.

    Reviewed December 10, 2015
    9.7
    Exceptional
    susan from United Kingdom
    Business traveler
    Stayed 3 nights in November 2015

    Amazing decor like colonial 'Raffles 'Singapore'”

    Decor, Atmosphere & Staff really try to give 5* service

    I had a fantastic time and it's the best hotel I have stayed in Asia especially in terms of value for money. A babysitter, Lydia, organised by the hotel for my 1 year old daughter was amazing. Attention to detail of the decor and the friendliness and professionalism of the staff didn't go unnoticed. Some small improvements can be made e.g. Drilling/moving furniture when guests are trying to relax by the pool, replenish minibar when items consumed, more attention to detail to avoid mistakes on check-out bill. Overall an amazing hotel in a very central location (10-15 min from Plaza Indonesia) where I would definitely return. Even the Spa is reasonably priced.

    Reviewed November 20, 2015
    9.0
    Exceptional
    Andi from Indonesia
    Couple
    Stayed 1 night in November 2015

    Hidden Gem”

    Room, ambiance and food

    It was amazing! Me and my husband were falling in love with this hotel. When we are arrived they gave us compliment drinks, the we have got early check in at 10.40 am without extra charged. They are really know to handle a guest. The room was beyond words (if you're like a twist of classic modern then it's your hotel!). The bedding, bathroom, cleanliness, lighting, design, all was perfect. FYI in room tea and coffee are TWG & Illy. Breakfast was all good, perfect for 5 star hotel. So elegant, detail, professional. Many choices from Chicken Porridge, Pastry, Cakes, Egg Benedict, Waffles, Fruits, you name it. At night grab a drink while enjoying Jakarta's view (L'Vue Rooftop & Bar 9th Floor) It's easy to get a transport, either you use Uber or Blue Bird/Silver Bird from Hotel. Don't forget to taste Bunga Rampai Restaurant (Indonesian Cuisine) next to Hotel or you can go to Lara Djonggrang Restaurant (Indonesian Cuisine)

    Reviewed November 09, 2015
    9.3
    Exceptional
    Kosmos from Australia
    Couple
    Stayed 1 night in June 2015

    Beautiful hotel”

    Decor, building, location

    Had a great stay at the Hermitage which was still quite new. A beautiful building and the suite was done very nicely - comfortable and clean. The location is central but tucked away and nice and quiet. There is a nice little rooftop bar which was a very pleasant place for an evening drink .Overall a great experience.

    Reviewed September 15, 2015
    9.3
    Exceptional
    Mason from United States
    Couple
    Stayed 3 nights in September 2015

    Oasis of tranquillity in Jakarta”

    The rooms, the service, how clean the hotel was.

    Our stay at The Hermitage Hotel was a wonderful experience. The staff was very friendly and extremely attentive. My only reservation was the hotel's recommendation to the Heritage Spa. Although the staff at the spa was very kind their services were not on par with your hotel.

    Reviewed September 14, 2015
    9.3
    Exceptional
    Jonathan from United Kingdom
    Couple
    Stayed 2 nights in May 2015

    Trying hard to be 5 star, let down by a few things”

    Staff friendliness, room standard

    The hotel is clearly trying hard to woo customers from the more traditional 5 star hotels. We enjoyed our stay, with friendly staff and a very well appointed room. Where more work is needed: The air con is too cold throughout the hotel. Restaurant service is slow. A la carte food is OK, but small portions and some of the dishes are not exactly cordon bleu. Buffet breakfast is nothing special. Rooftop pool has very loud music blaring all day, not good if you are trying to relax or snooze.

    Reviewed May 06, 2015
    9.7
    Exceptional
    Thomas from Germany
    Couple
    Stayed 1 night in February 2015

    Retreat in the middle of town”

    Flair, Location, Value

    I don't often comment on agoda anymore since they scrapped the credits for it - unless it is well deserved or I am really annoyed. This is a case of "well deserved"! Hermitage is a lovingly restored heritage building near the government district of Jakàrta but also neighboring tourist attractions and business area around Thamrin. I actually live in Jakarta and love it as a week-end retreat without the horrendous traffic involved with travelling out of town. I love the quality of Restauration, the attentive staff, the homey atmosphere and privacy and the roof-top pool and bar area. One of the best value for money places I currently know. Reckon mend the Executive room or executive suite. You have to chose between balcony/Terrasse OR bath tub (I prefer the first as I hardly use the tub and love the possibility to sleep with the aircon off and the doors opened).

    Reviewed February 16, 2015
    12345

    Reviews of The Hermitage, a Tribute Portfolio Hotel, Jakarta from real guests

    Overall rating
    9.1
    Exceptional
    From 459 reviews
    Provided by verified guests of
    Agoda Reviews (229)Booking.com Reviews (230)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.9
    Location8.6
    Room comfort and quality9.4
    Service9.3
    Value for money8.8
    High score for Jakarta
    Rating
    9+ Exceptional (77)
    8-9 Excellent (31)
    7-8 Very Good (16)
    6-7 Good (4)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (24)
    Jun - Aug (30)
    Sep - Nov (45)
    Dec - Feb (34)
    All guests (229)
    All room types
    All languages

    Show reviews that mention 

    Showing 133 verified guest comments
    12345
    9.2
    Exceptional
    william from Indonesia
    Couple
    Executive, Living Room, Larger Guest room, 1 King
    Stayed 1 night in December 2018

    Beautiful Hotel”

    The Hermitage Hotel just became one of my favorite hotel in Jakarta. I stayed a night there and I regret not for not staying long enough. :D Arrived at the hotel, i was surrounded with friendly staffs. The reception staff was friendly and helpful. The room were comfy, spacious, quite clean and has soft nice bed. The interior design itself create very warm and romantic atmosphere around the hotel. The breakfast also great, limited variety but tasted great. High quality ingredients and well cooked. For facilities, small gym, roof top pool and bar are accessible for guest only. Overall stay was great and looking forward to be back again.

    Reviewed January 07, 2019

    Dear William, Thank you for taking time to review us. We are glad to hear that you enjoyed stay at our hotel and liked our foods. Looking forward to welcoming you back to stay longer or just a visit to our restaurant and enjoy our chef recommendation dish. Kind Regards, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded January 14, 2019
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    9.2
    Exceptional
    Renaldi from Indonesia
    Couple
    Executive Double Room
    Stayed 1 night in October 2018

    A classy but small 5-stars hotel in Jakarta perfect for an in-town getaway.”

    We stayed for one night as a weekend getaway. The hotel is very tastefully designed with art deco influences (the building was built in 1920s). Rooms are beautiful and well equipped. Wifi was fast. TV complete channels. The roof top bar is a great place to end an evening. The price at about EUR 100.00 per nite stay for 2 (w/o breakfast) was very good value for a suite with separate living room. At the lounge, the waitress spilled a small amount of tea as she poured, but never said sorry. The next morning breakfast for 2 was ordered and delivered to the room, but came with only 1 set of cutlery. Food taste was average. Other than these, the staff was helpful and friendly. Both electrical outlets in the bathroom were not functional. At the small but wonderful roof top bar, the loudspeakers were not working as well. I asked for some music, so the staff played Top40 sounds from the pool bar 1 floor below (9th floor). Prices for drink were reasonable. Would I stay there again? Yes!

    Reviewed October 22, 2018

    Dear Mr. Renaldi, Thank you for taking the time to share your experience when you are staying with us. We are glad reading your review that the overall stay was delightful. We do apologize, though, for what happened at the restaurant and about the cutlery. For sure this is not the usual standard of service we offer to any of our guests. Once we are aware of the input, we investigate further and look into detail to make sure that it won't happen again. Thank you for bringing this to our attention. We are looking forward to welcoming you back. Warmest Regards, The Hermitage Jakarta

    Responded October 23, 2018
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    10.0
    Exceptional
    Albert from Indonesia
    Business traveler
    Deluxe Guest room, 1 King
    Stayed 6 nights in April 2019

    Exceptional”

    Very good hotel, good location, quiet and convenient

    Reviewed June 11, 2019

    Bapak Albert yang Terhormat, Terima kasih telah meluangkan waktu untuk memberikan ulasan kepada kami. Kami senang mendengar Anda menikmati tinggal bersama kami. Kami berharap akan menyambut Anda kembali dalam waktu dekat. Terima kasih. Salam Hormat, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded July 10, 2019
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    8.4
    Excellent
    NURAZLINA from Malaysia
    Group
    Stayed 2 nights in August 2018

    Beautiful hotel”

    We had such a pleasant stay here at The Hermitage for their good service in handling detailed guests such as myself. Staffs of the hotel are very helpful, informative and very easy for us to communicate with. The hotel is beautiful for its classic colonial design and suitable for guests whom wants to get away from the the busy city of jakarta for it is slightly further from the malls . There’s a Starbucks cafe nearby though. I would love to come back and stay at the Hermitage.

    Reviewed August 21, 2018
    10.0
    Exceptional
    Gerald from Indonesia
    Solo traveler
    Stayed 2 nights in May 2018

    Great Jakarta getaway”

    Fabulous old world charm with warm service and elegantly but not ostentatiously appointed rooms. Food was delish and staff were awesome. Spa service was professional and relaxing! Highly recommended. It’s going to be my regular Jakarta weekend retreat!

    Reviewed May 07, 2018
    10.0
    Exceptional
    Christopher from United Kingdom
    Couple
    Stayed 1 night in April 2018

    Best hotel I've had in Jakarta”

    The staff at the hotel are super friendly. The hotel is spotlessly clean, and the facilities are great. I've stayed in a number of hotels across the city but this is by far my favourite. The restaurant has lovely food. The prices are not the cheapest but you do get what you pay for. If you're looking for a cheap hotel this isn't it, but if you're okay with paying for what you get this hotel is excellent.

    Reviewed April 28, 2018

    Dear Christoper, Thank you for sharing your experience with our hotel. We are glad to hear that you enjoyed the stay. Your positive remark motivates our associate keep the excellent service. As part of Tribute Portfolio Hotel by Marriott International, our property has unparalleled design and service. Once again thank you for you remark. We believe that this will be reference for other guests looking for exceptional accommodation in Jakarta. Thank you. Kind Regards, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded December 05, 2018
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    8.8
    Excellent
    Brett from Indonesia
    Solo traveler
    Stayed 2 nights in March 2018

    Good”

    Stuff are friendly and great. Female Staff very sexy too 😁 For 5 Star Hotel it is ok for price. Food and Drink and even Massage expensive though. But food here is nice still. Very quiet here with a lot of History.

    Reviewed March 29, 2018
    8.4
    Excellent
    Daniel from United States
    Solo traveler
    Stayed 1 night in December 2017

    Excellent Ambiance ”

    The atmosphere and ambiance here was unparalleled. Obviously quite expensive for Jakarta but you get an international quality experience. Rooftop bar is also great for people that would like to sample the hotel before actually booking. Enjoyed my stay here very much.

    Reviewed March 11, 2018

    Dear Daniel, Thank you for having time in reviewing us. We are glad to hear that you enjoyed the stay. Our La Vue Rooftop Bar is one of our guests' favorite spot to spend the evening and night, and the best time is sunset time. Hope to welcome you back to our hotel. Thank you. Kind Regards, The Hermitage, a Tribute Portfolio Hotel, Jakarta

    Responded December 05, 2018
    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    8.4
    Excellent
    Pieter from Netherlands
    Business traveler
    Stayed 2 nights in November 2017

    We'll be beack”

    Third time in the Hermitage. Again impeccable. The courtyard is a huge improvement, after having been open air. We wonder if guests will really appreciate the sound and vibe of the 9th floor, probably we are too old for that. We are still not enthused about the kitchen. The satay lunch was cold (re-heated from the fridge?). Unfortunately the kitchen caters too much to non-Indo food lovers. For those, just go 100m to the left and you will find a fantastic restaurant on the corner.

    Reviewed November 15, 2017
    8.0
    Excellent
    Ong from Singapore
    Family with teens
    Stayed 3 nights in June 2017

    Very good”

    It's a nice boutique hotel and central, but yet quiet and away from the noisy main road. It's best you have your car/ taxi though as it's sort of in a residential area. Lovely rooms, big toilet area with an amazingly large shower room. Reminds me of the Raffles Hotel in Singapore!

    Reviewed July 26, 2017
    8.0
    Excellent
    Megawati from Indonesia
    Business traveler
    Stayed 1 night in November 2016

    Beautiful architecture”

    Beautiful room with amazing bedding and attention to small details. Totally a lovely boutique hotel. Some staff don't look very friendly though - was it because I am a local? Hmm... Also I asked for help for a staff to buy a local SIM card usually sold on the roadside. Shocked upon checkout when I got billed - all printed out - and slapped with local GST rate on that SIM card?

    Reviewed February 23, 2017
    9.6
    Exceptional
    TOMMY from Singapore
    Solo traveler
    Stayed 3 nights in December 2016

    Not your usual hotel !”

    Im not gonna explore on locale further as other has stated below but !! Yup indeed ,not your everyday usual hotel,You have that very cozy chic dutch colonial home feeling newly refurbished into this 5 star excellent hotel in my opinion could be a little bit better if the price is down slight , however its acceptable ! Amazing bathroom kit by etro, cozy bed ! Yes super cozy bed ! Will i come back ! Yes please. Thanks

    Reviewed December 23, 2016
    8.8
    Excellent
    Pieter from Netherlands
    Couple
    Stayed 3 nights in November 2016

    Tranquility in Jakarta”

    Beautiful heritage hotel. Why herMitage? This is certainly not a cave for hermits. The hotel is a bit lingering between the Dutch colonial period and the present, as if it did not dare to make a choice The staff is impeccable, front desk is very helpful. Rooms are spacious, finally an aircon without noise. Good bedding. Negatives are the lounge, which is a bit out of sync with the rest of the hotel. The loveliest place is the library, but that is for smokers, alas. Don't forget the courtyard for having your coffee. Live music could be tuned down in the hall. We are not sure what to think of the restaurant. Breakfast is copious and no complaints. On teh contrary. But the menu for dinner is a bit weird. Make it either Colonial rijsttafel-ish or French or, even better, fusion, but we think that the chef could not make up his mind, so both selection and quality are disappointing for such a fine hotel. Are we coming back? Definitely.

    Reviewed November 14, 2016
    10.0
    Exceptional
    Mahadevan from Malaysia
    Business traveler
    Stayed 4 nights in June 2015

    "Excellent" describes the hotel in 1 word. ”

    Excellent service, Warm ever ready to assist staffs , Comfy cosy rooms

    I have and will continue to recommend Hermitage to anyone visiting Jakarta. Due unforeseen reasons I was not able to accompany my parents. I called the hotel and told them to please take care of my parents and to my surprise they did so beyond my expectation. Upon arrival they were checked in with easy, phones and notebooks configured to wifi, they even offered to buy local SIM cards. Car n driver I arranged were not to expectation. The hotel immediately arranged their car & driver for parents at very decent rate. I can go on above their services, Thank you Hermitage for taking excellent care of my parents while in Jakarta.

    Reviewed December 10, 2015
    9.7
    Exceptional
    susan from United Kingdom
    Business traveler
    Stayed 3 nights in November 2015

    Amazing decor like colonial 'Raffles 'Singapore'”

    Decor, Atmosphere & Staff really try to give 5* service

    I had a fantastic time and it's the best hotel I have stayed in Asia especially in terms of value for money. A babysitter, Lydia, organised by the hotel for my 1 year old daughter was amazing. Attention to detail of the decor and the friendliness and professionalism of the staff didn't go unnoticed. Some small improvements can be made e.g. Drilling/moving furniture when guests are trying to relax by the pool, replenish minibar when items consumed, more attention to detail to avoid mistakes on check-out bill. Overall an amazing hotel in a very central location (10-15 min from Plaza Indonesia) where I would definitely return. Even the Spa is reasonably priced.

    Reviewed November 20, 2015
    9.0
    Exceptional
    Andi from Indonesia
    Couple
    Stayed 1 night in November 2015

    Hidden Gem”

    Room, ambiance and food

    It was amazing! Me and my husband were falling in love with this hotel. When we are arrived they gave us compliment drinks, the we have got early check in at 10.40 am without extra charged. They are really know to handle a guest. The room was beyond words (if you're like a twist of classic modern then it's your hotel!). The bedding, bathroom, cleanliness, lighting, design, all was perfect. FYI in room tea and coffee are TWG & Illy. Breakfast was all good, perfect for 5 star hotel. So elegant, detail, professional. Many choices from Chicken Porridge, Pastry, Cakes, Egg Benedict, Waffles, Fruits, you name it. At night grab a drink while enjoying Jakarta's view (L'Vue Rooftop & Bar 9th Floor) It's easy to get a transport, either you use Uber or Blue Bird/Silver Bird from Hotel. Don't forget to taste Bunga Rampai Restaurant (Indonesian Cuisine) next to Hotel or you can go to Lara Djonggrang Restaurant (Indonesian Cuisine)

    Reviewed November 09, 2015
    9.3
    Exceptional
    Kosmos from Australia
    Couple
    Stayed 1 night in June 2015

    Beautiful hotel”

    Decor, building, location

    Had a great stay at the Hermitage which was still quite new. A beautiful building and the suite was done very nicely - comfortable and clean. The location is central but tucked away and nice and quiet. There is a nice little rooftop bar which was a very pleasant place for an evening drink .Overall a great experience.

    Reviewed September 15, 2015
    9.3
    Exceptional
    Mason from United States
    Couple
    Stayed 3 nights in September 2015

    Oasis of tranquillity in Jakarta”

    The rooms, the service, how clean the hotel was.

    Our stay at The Hermitage Hotel was a wonderful experience. The staff was very friendly and extremely attentive. My only reservation was the hotel's recommendation to the Heritage Spa. Although the staff at the spa was very kind their services were not on par with your hotel.

    Reviewed September 14, 2015
    9.3
    Exceptional
    Jonathan from United Kingdom
    Couple
    Stayed 2 nights in May 2015

    Trying hard to be 5 star, let down by a few things”

    Staff friendliness, room standard

    The hotel is clearly trying hard to woo customers from the more traditional 5 star hotels. We enjoyed our stay, with friendly staff and a very well appointed room. Where more work is needed: The air con is too cold throughout the hotel. Restaurant service is slow. A la carte food is OK, but small portions and some of the dishes are not exactly cordon bleu. Buffet breakfast is nothing special. Rooftop pool has very loud music blaring all day, not good if you are trying to relax or snooze.

    Reviewed May 06, 2015
    9.7
    Exceptional
    Thomas from Germany
    Couple
    Stayed 1 night in February 2015

    Retreat in the middle of town”

    Flair, Location, Value

    I don't often comment on agoda anymore since they scrapped the credits for it - unless it is well deserved or I am really annoyed. This is a case of "well deserved"! Hermitage is a lovingly restored heritage building near the government district of Jakàrta but also neighboring tourist attractions and business area around Thamrin. I actually live in Jakarta and love it as a week-end retreat without the horrendous traffic involved with travelling out of town. I love the quality of Restauration, the attentive staff, the homey atmosphere and privacy and the roof-top pool and bar area. One of the best value for money places I currently know. Reckon mend the Executive room or executive suite. You have to chose between balcony/Terrasse OR bath tub (I prefer the first as I hardly use the tub and love the possibility to sleep with the aircon off and the doors opened).

    Reviewed February 16, 2015
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    The Hermitage, a Tribute Portfolio Hotel, Jakarta
    |Exceptional 9.0
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    • Excellent location
    • Plaza Indonesia
    • Stasiun Cikini Railway Station is within 0.38 km