The Hills Batam Hotel
The Hills Batam Hotel
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Superior King - Room plan The Hills Batam Hotel
Superior King - Room plan
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Lobby The Hills Batam Hotel
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Exterior view The Hills Batam Hotel
Exterior view
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Exterior view The Hills Batam Hotel
Exterior view
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Location
Excellent
8.7
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The Hills Batam Hotel

Recently renovated
Excellent location
Stay in the heart of Batam Island
Have a question for The Hills Batam Hotel?
Very good
From 1973 reviewsSee what guests said
7.1
  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
Superior Twin
Superior Twin
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Superior King
Superior King
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe King
Deluxe King
...
  • City view
  • 33 m²/355 ft²
  • 1 double bed
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Deluxe Twin
Deluxe Twin
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds
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Executive
Executive
...
  • City view
  • 40 m²/431 ft²
  • 1 double bed
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Suite
Suite
...
  • City view
  • 50 m²/538 ft²
  • 1 double bed
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Classic
Classic
...
  • Non-smoking
  • Shower and bathtub
  • 2 single beds or 1 double b...
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More about The Hills Batam Hotel

More about The Hills Batam Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1973)
7.1
Very good
Read reviews from:
Cleanliness6.4
Facilities5.9
Location8.7
Room comfort and quality6.9
Service7.2
Value for money7.2
Provided by verified guests of Agoda
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Showing 1728 verified guest comments
12345
5.6
Mohd from Singapore
Couple
Superior King
Stayed 1 night in May 2018
First and Last Stay. ”
Convenient location to popular Nagoya Hill Mall and Secret Spa. Noisy aircon compressor all day. Water heater not functioning even turned to max. Stained toilet seat.
Reviewed May 14, 2018
Dear Mr. Mohd, Warmest Greeting From The Hill Hotel Batam, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Haddy Karyana Front Office Manager 0778-458888/ext.713 081266867475
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The Hills Batam Hotel
6.8
Leong from Malaysia
Couple
Superior Twin
Stayed 1 night in May 2018
Good”
Toilet need to have a door lock and hook to hang the cloth/tower. Breakfast just average and not much choices
Reviewed May 14, 2018
Dear Mr. Leong, Warmest Greeting Fron The Hills Hotel Batam. Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Regards, Haddy Karyana Front Office Manager 0778-458888/ext.713 081266867475
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The Hills Batam Hotel
4.8
Goh from Singapore
Group
Classic
Stayed 1 night in May 2018
Hotel in need of renovation.”
Run down hotel and lift breakdown when we are there. My guests are not happy with the hotel.
Reviewed May 11, 2018
Dear Goh Warmest Greeting From The Hills Hotel Batam, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Haddy Karyana Front Office Manager 0778-458888/ext.713 081266867475
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The Hills Batam Hotel
6.0
Jane from Singapore
Family with teens
Superior King
Stayed 2 nights in March 2018
Above average”
too much mosquito
Reviewed May 04, 2018
Dear Jane, Warmest Greeting From The Hills Hotel Batam, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Haddy Karyana Front Office Manager 0778-458888/ext.713
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The Hills Batam Hotel
6.4
quek from Singapore
Couple
Superior King
Stayed 2 nights in April 2018
Good”
no pool kind of scary when the staff able to open the room door even when we put do not disturb sign
Reviewed April 30, 2018
Dear Ms. Quek, Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
4.4
TECK from Singapore
Couple
Superior Twin
Stayed 1 night in April 2018
Below average.”
No Wi-Fi in hotel room. You need to go to common corridor to access for wifi. Just a basic room . No cabinets, safe, Toilet no smaller towels,. Pipe in Music at corridor is too loud .
Reviewed April 30, 2018
Dear Mr. Teck, Dear Mr. Chong, Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
7.6
Nur from Singapore
Solo traveler
Superior King
Stayed 1 night in September 2017
Old”
Building is old. not many facilities. great location tho.
Reviewed April 27, 2018
Dear Mrs. Nur Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
10.0
Zulaimi from Malaysia
Business traveler
Classic
Stayed 1 night in April 2018
Exceptional”
Value for money
Reviewed April 26, 2018
Dear Zulaimi, Warmest greetings from The Hills Hotel Batam…. First of all, we would like thank you for have chosen The Hills Hotel Batam as your accommodation in Batam. Thank you very much for staying with us and for taking time to share your recent experience on Agoda.com. It was a great pleasure for us to know that you enjoyed your perfect and peaceful holiday with us. Not to mention the friendliness of our staffs. I will definitely share your remarkable comments with the entire teams as I believe that they will feel very happy that their efforts are truly cherished. We will be happy to welcome you back and, please, do not hesitate to contact us for assistance with future bookings The Hills Hotel Batam. Warm Regards, Haddy Karyana Front Office Manager
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The Hills Batam Hotel
7.6
chong from Singapore
Solo traveler
Deluxe King
Stayed 1 night in April 2018
HILLs hotel ”
room is renovated , look for nicer and clean , but the alley way and the lift still yet to renovate or upgraded ,, very old , smell
Reviewed April 26, 2018
Dear Mr. Chong, Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
7.2
CHEW from Singapore
Couple
Superior King
Stayed 2 nights in April 2018
Stuff are very friendly. Good location. ”
This is the second time staying in is hotel. The 1st time my room with bathtub room are clean but 2nd time without bathtub and there a lot of small cockroaches . Agoda apps have given wrong info. Anyway the stuff are very friendly and the location very near shopping centre.
Reviewed April 23, 2018
Dear Mr. Chew, Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
8.0
farah from Singapore
Couple
Classic
Stayed 1 night in April 2018
Affordable For location ”
Staffs were great and helpful, location is very near to nagoya hill mall. Pricing of rooms are also affordable with the location but just one thing, DONT EXPECT TOO MUCH. I had a bad experience with the mosquitoes! It was so terrible. In and out of the room, toilets just basically everywhere there’s mosquitoes. I thought i could endure but it really got to a point where i got annoyed of the mozzies! Also, the wifi connection was pretty bad. Had to use my data roaming in the end.
Reviewed April 21, 2018
Dear Mrs. Farah Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
6.4
Rahman from Singapore
Couple
Superior King
Stayed 2 nights in December 2017
fine hotel”
near to shopping mall
Reviewed April 20, 2018
Dear Mr. Rahman, Warmest greetings from The Hills Hotel Batam…. First of all, we would like thank you for have chosen The Hills Hotel Batam as your accommodation in Batam. Thank you very much for staying with us and for taking time to share your recent experience on Agoda.com. It was a great pleasure for us to know that you enjoyed your perfect and peaceful holiday with us. Not to mention the friendliness of our staffs. I will definitely share your remarkable comments with the entire teams as I believe that they will feel very happy that their efforts are truly cherished. We will be happy to welcome you back and, please, do not hesitate to contact us for assistance with future bookings The Hills Hotel Batam. Warm Regards, Haddy Karyana Front Office Manager
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The Hills Batam Hotel
4.0
Tangerine from Singapore
Group
Classic
Stayed 1 night in April 2018
Acceptable”
It is a real disappointment for the value that we have paid for. Same as my previous trip, the toilet cannot be flushed! After my previous complaint, the Hotel management sent me an email that they would upgrade me to the newly renovated room. But was still given the old and existing room ! I made a complaint at the hotel lobby then they changed my room. I think the hotel cannot make it! Really very disappointed with the hotel!
Reviewed April 19, 2018
Dear Mrs. Tangerine, Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
8.0
Isman from Singapore
Couple
Superior King
Stayed 1 night in April 2018
Perfect Location In Nagoya Hill”
Percect location for a short getaway. Nice affordable hotel at the heart & centre of everything you need. Staff are very friendly & transportation from hotel is a comfort.
Reviewed April 18, 2018
Dear Mr. Isman, Warmest greetings from The Hills Hotel Batam…. First of all, we would like thank you for have chosen The Hills Hotel Batam as your accommodation in Batam. Thank you very much for staying with us and for taking time to share your recent experience on Agoda.com. It was a great pleasure for us to know that you enjoyed your perfect and peaceful holiday with us. Not to mention the friendliness of our staffs. I will definitely share your remarkable comments with the entire teams as I believe that they will feel very happy that their efforts are truly cherished. We will be happy to welcome you back and, please, do not hesitate to contact us for assistance with future bookings The Hills Hotel Batam. Warm Regards, Haddy Karyana Front Office Manager
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The Hills Batam Hotel
8.4
Sylvia from Singapore
Couple
Classic
Stayed 3 nights in March 2018
Cleanliness”
There are small cockroaches in the bathroom. There is water dripping from the aircon area..
Reviewed April 11, 2018
Dear Mohammad Sylvia, Warmest Greeting From The Hills Batam, Thank you for taking the time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
5.2
Rahmat from Singapore
Solo traveler
Classic
Stayed 2 nights in April 2018
Location”
Pros;location(near nagoya mall}cheap,friendly staff Cons;no hot water,sink choke,sink tap loose,tub dirty,loose shower head,bathtub dirty,room dim
Reviewed April 06, 2018
Dear Mr. Rahmat Warmest Greeting From The Hills Hotel Batam, Thank you for taking time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Regards, Haddy Karyana Front Office Manager
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The Hills Batam Hotel
7.2
azizah from Singapore
Family with teens
Superior King
Stayed 1 night in March 2018
Room”
Upon check in... Shower area flooded. No hot water... only warm. Remote for TV not working. Technician came in t fix the problem. Request to change room.. Oblige.
Reviewed April 04, 2018
Dear Mrs. Azizah, Warmest Greeting From The Hills Hotel Batam, Thank you for taking time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Regards, Haddy Karyana Front Office Manager
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The Hills Batam Hotel
9.6
Nuurmala from Malaysia
Group
Superior King
Stayed 1 night in March 2018
perfect place to stay”
nearby to shopping mall, massage and foods area..15min drive to have nice seafood Golden Prawn
Reviewed April 03, 2018
Dear Mrs. Nuurmala, Warmest Greeting from The Hills Hotel Batam. Thank you very much for taking time to share your great experience on Agoda and we really glad to know your stay was memorable one. We are looking forward to welcome you back home again at The Hills Hotel Batam in near future. With best regards, Haddy Karyana Front Office Manager
Responded April 05, 2018
The Hills Batam Hotel
6.4
Noor from Singapore
Couple
Superior King
Stayed 3 nights in March 2018
Good”
The room card had to be reactivated at the counter due to some issue . Next encounter was smoke (mosquito smoke from outside building)came in through aircon making my room very hazey and poor ventilation.
Reviewed March 31, 2018
Dear Mrs. Noor, Warmest Greeting From The Hills Hotel Batam, Thank you for taking time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
8.4
nur from Singapore
Group
Deluxe King
Stayed 2 nights in March 2018
Excellent”
The hotel rooms were not as we expected. The hotel is going through reno so the rooms don't tally on the picture they show on the site. I also heard from my sisters that their rooms were dirty, like the bathtub has black stains and the wall deco was coming off. Perhaps because they were going to reno that's why they didn't maintain. So please expect the unexpected. The breakfast however was delicious and the spread was wonderful. You will reach nagoya in less than 5 minutes and the massage place at the basement has great service at affordable prices. Overall, good experiences :)
Reviewed March 30, 2018
Dear Mrs. Nur, Warmest Greeting From The Hills Hotel Batam, Thank you for taking time to review your experience at The Hills Hotel Batam. Apologies for any inconvenience that occurred during your stay at our hotel, I have shared some of your feedback to the relevant department for immediate action. For you to know that we are currently doing renovations in some parts to improve the quality of service to all of our guests. Thank you for your compliments on the quality of breakfast at OUPA restaurant, I definitely pass on this good news for the FB team. we always commit to provide the best service. We look forward to welcoming you back again soon! Thanks and regards, Haddy karyana Front Office Manager
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The Hills Batam Hotel
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