The Horizon Suites and Arcade
Aparente corner Yumang Street, Purok Malakas, City Heights (General Santos), General Santos City, Philippines, 9500 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Heights (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. Restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Sauna
Spa
Luggage storage
Check-in/out [private]
Your dates are popular among travelersUsers are booking a place in General Santos City every 21 minutes on Agoda.com
Sweet South Cotabato Escape”
My favorite hotel in General Santos. It has the best amenities, can be compared with a 5 star hotel
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Business like bolthole in the city centre”
a sleek contemporary hotel set back off a noisy busy road with loud bars and karaoke..inside the windowless rooms guarantee you relief from the heat and noise. Perfect for using laptop or just cutting oneself off from the outside world.
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Clean and Affordable room”
Very big room, clean and has reasoble price, I will recomended it to my friends.
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Good stay”
The bathroom was a little not good because the shower wasn't working during my stay. But other than that, all else was good. And I love that there is a pharmacy in across and a milk tea shop within the property that serves main courses. Would definitely stay again.
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Not Value for Money”
I reserved in Agoda at 1700+php per room with bfast but getting there, they are offering it at 950php. We were even almost charged with the 2d person bfast. Not happy there and the room is not worth the price. The amenity like toilet tissue is not there but can be called to refill. Not sure what happened at night when the aircon just lost its cool so we were sweating in our sleep.
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Above average”
The hotel so far we've stayed that offers a toiletry kit with a toothbrush and toothpaste in Gensan. The place was clean, accessible to mini stores and pharmacy. Our ac that time was not that cold the room is too big for a 3/4 size ac. Its a bit far from the big malls. But all in all nice place to stay.
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Upgraded Room”
We were given an upgrade of our two rooms since there are no available rooms that we booked online. We were very pleased with the upgrades.
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It's ok if you like budget hotels.”
The room was very basic, looked clean and somewhat spacious. I had a room with two beds, which the twin beds were very small but ok. Aircon was old but worked well. The bathroom was small but the shower was quite spacious but dated. I booked three nights at the hotel, but had to leave after one night because of the ants. I went to sleep with no ants but woke up with ants over my face. After brushing them away, I went into the bathroom to brush my teeth and there were more ants all over the sink. After getting rid of those ants, two seconds later, more and more appear. After that, u had to leave and I booked my other two nights at the Green Leaf Hotel which was fantastic.
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good hotel”
So far, its so good to stay, the room is clean, and the staff is helpful
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Nice hotel to stay with lots of privacy. ”
Stayed 4 nights, 2 rooms. Was a pleasant stay with easy access to food and shopping area. Staffs were always there when you need assistance or help. Need to improve on restaurant food and breakfast. Clean and well maintained rooms.
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Exceptional”
nice hotel. highly recommended :-)
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Upgraded Room”
We were so pleased they gave us an upgrade of room. My daughter seemed happy about it.
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No frills accomodations”
The room is comfortable. I however, would agree that the facilities are very lacking. The staff is inexperienced and they are unable to meet basic needs.
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Nice Place but ...”
Its a nice quiet place but far from the center and gensan transport is not good, not organized especially their tricycle. Taxi are also oncall no taxis roaming around. The hotel room are cozy but there is portion in their standard room that is useless. Its only decoration. Their restaurant is small but friendly staff. BUT the food is limited, not so much choices and those in their menu is not always available.
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Horrible! ”
I booked this place quite a few months in advance. I sent them messages stating my flight and arrival time as opted to use their free airport pick up. There was nobody at the airport. They admitted not reading messages here. I also requested that I be placed in a higher floor (they only have 2 floors). But they said they are fully booked and was given ground floor, room with no windows. How much time do they need to reserve a room? I booked it 5 months in advance! The worst is being woken up at 6 in the morning just to be informed that breakfast will be served in the room!
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Courteous staff & modern ambiance”
It was good, there was this one employee who was super nice and attended to our every need! Thank you!
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very relaxing”
It was a very good and relaxing stay for our family.
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one word, horrible.”
receptionist is very unprofessional . only one person is professional, the manager. The rest of the stay is unacceptable. As soon as I landed at GenSan, my experience with the hotel was horrible. I was not picked up by the hotel shuttle and receptionist did not inform me to get a cab to get to the hotel, I had to wait an hour to realize it. Standard rooms are very small, I had to transfer to another room. Restaurant doesn't have all the food in their menu, only selected items. I even had to transfer hotel after one night of stay. Bottomline is I will never recommend this hotel to anyone that I know, and will never go back to this hotel. Rating from 1 to 10, I give this hotel a ZERO.
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Acceptable”
They promptly met us at the airport, helped us bring our luggage to our room and were attentive to our needs. The only concern is I was awoken at 4am by staff who had mistaken it to be a room of another guest.
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Ok-ish”
Pro: it is a walking distance to the location if my visit. Cons: My shower was broken, during a hevy rain, my room got flooded, they didn't refill your complimentary coffee unless you asked to, I booked a window street view but they gave me no window room. Lastly, very limites selection for breakfast.
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