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The Hotel Lucerne, Autograph Collection
Standard Room, Guest room, 1 King, Street view The Hotel Lucerne, Autograph Collection
Interior view The Hotel Lucerne, Autograph Collection
 The Hotel Lucerne, Autograph Collection
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The Hotel Lucerne, Autograph Collection

Sempacherstrasse 14, Luzern Metro Area, Luzern, Switzerland, 6002 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to The Rosengart Collection
Within 170 m of property
See map
Popular landmarks
The Rosengart Collection 170 m
Lucerne Station 300 m
Jesuitenkirche 330 m
Chapel Bridge 390 m
Old Town Lucerne 490 m
Spreuer Bridge 650 m
The Nine Towers 760 m
Lion Monument 1.1 km
Glacier Garden (Gletschergarten) 1.2 km
Verkehrshaus der Schweiz 2.1 km
Nearby landmarks
Vögeligärtli 50 m
Spielplatz Vögeligärtli 70 m
Otmar Kronenberg Kieferorthopädie 130 m
Vivian 160 m
Hirzenmatt 160 m
The Rosengart Collection 170 m
Rosengart Collection Lucerne 180 m
Cysat 200 m
Astoria 210 m
Tourist Information - Lucerne Tourism 210 m
9.2

Exceptional

Location rating score

Exceptional location
  • 300 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Cheaper than 87% of all properties in Luzern in the last 24 hoursCompared to 173 Luzern properties at Agoda for various dates
Value for money7.2
Distance to city center1 km
Location rating9.2
Nearest airportEmmen Airport (EML)
Distance to airport4.9 km

Rooms available at The Hotel Lucerne, Autograph Collection

Exceptional
Room comfort & quality
9.3
Penthouse Junior Suite, Penthouse Suite, 1 King, Balcony
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
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Garden & Park Loft Suite, Suite, 1 King, Garden view
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
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Standard Room, Guest room, 1 King, Street view
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 1 king bed
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Penthouse Deluxe Jr Suite, Penthouse Suite, 1 King, Balcony
...
  • Balcony/terrace
  • Kitchenette
  • 1 king bed
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Penthouse Deluxe Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Kitchenette
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Garden & Park Loft Suite, Suite, 2 Twin/Single Bed(s)
...
  • 2 single beds
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Penthouse Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Kitchenette
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Standard Twin Room
...
  • Room size: 22 m²/237 ft²
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Corner Junior Suite, Junior Suite, 1 King, Park view
...
  • 1 queen bed
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Corner Junior Suite, Junior Suite, 2 Twin/Single Bed(s)
...
  • Shower and bathtub
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at The Hotel Lucerne, Autograph Collection?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Hotel Lucerne, Autograph Collection?

The Hotel Lucerne, Autograph Collection is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, The Hotel Lucerne, Autograph Collection has a car park that's close to the hotel. Parking is available for a fee of 35 CHF per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Luzern with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Hotel Lucerne, Autograph Collection?

Wake up to a great continental breakfast at The Hotel Lucerne, Autograph Collection. Adults can enjoy breakfast offered with an additional charge of 30 CHF if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Hotel Lucerne, Autograph Collection?

The Hotel Lucerne, Autograph Collection features an on-site restaurant for your dining convenience.

What is the smoking policy at The Hotel Lucerne, Autograph Collection?

The Hotel Lucerne, Autograph Collection does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood
Property ranking|Compared to 173 Luzern properties
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Room comfort score
9.3/10
Service score
9.2/10
Location score
9.2/10
Cheapest price score
Better than
99
%
of Luzern properties
Better than
95
%
of Luzern properties
Better than
92
%
of Luzern properties
Better than
87
%
of Luzern properties
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Overall rating:
8.9
Excellent
126 reviews
Cleanliness
8.4
Facilities
6.7
Location
9.2
Read all reviews >
More about The Hotel Lucerne, Autograph Collection

More about The Hotel Lucerne, Autograph Collection

Known simply as The Hotel Lucerne, Autograph Collection, this property defines hospitality in Luzern. An elegant retreat centrally located in the heart of the city, it provides easy access to many key attractions and major transport links. The Hotel Lucerne, Autograph Collection not only offers consistency and high standards to meet the demands of the most ardent traveler, but also offers extra amenities and services in stylish and charming surroundings. The Hotel Lucerne, Autograph Collection features a critically acclaimed restaurant and a comfortable bar ideal for any social occasion. Twenty-five spacious and finely decorated studios and suites are equipped with modern amenities to ensure a pleasant stay. For guests seeking recreational pursuits, six golf courses are located nearby and boat trips on Lucerne Lake can be arranged. For your reservation at The Hotel Lucerne, Autograph Collection, simply submit your requested dates below and secure our online booking form.

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Most talked about facilities

Breakfast
1 mention
Car Park
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Bam Bou by Thomas
Cuisine:French, Mediterranean
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Hotel Lucerne, Autograph Collection from real guests

Overall rating
8.9
Excellent
From 126 reviews
9.4Location
9.3Service
9.3Food and dining
Agoda Reviews (5)Booking.com Reviews (121)
Rating via Booking.com9.0
/
10
Exceptional
Cleanliness9.3
Facilities8.8
Location9.5
Room comfort and quality9.2
Service9.4
Value for money8.1
High score for Luzern
Rating
9+ Exceptional (304)
8-9 Excellent (62)
7-8 Very Good (55)
6-7 Good (22)
<6 Below Expectation (15)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (121)
All languages
Showing 458 verified guest comments
12345
8.0
Excellent
Meenakshi
Family with young children

Very good”

The room was excellent. Bathroom was awesome- they have Occitane products!
The corridors were spooky!
Reviewed January 07, 2020

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9.0
Exceptional
Lin
Group

Superb”

Great service from the morning-shift staff. Alluring decoration, minimalist interior design, love the room so much
Reviewed January 05, 2020

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9.2
Exceptional
Francesca
Couple

location is very nice, between...”

the staff is super.
not a big fan of the decoration of the rooms. but some others may like them a lot.
Reviewed September 29, 2019

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6.7
Good
Gina
Couple

So so”

The hotel give you the impression it,s more high standards but it’ s not.
Reviewed August 20, 2019

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9.2
Exceptional
Akio
Couple

Kind hospitality”

Well designed comfortable room Kind staffs Corner room facing greenery was fine.
Reviewed August 13, 2019

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10.0
Exceptional
Sylvain
Couple

Amazing service and very different...”

This is a superb hotel very close to all the attractions and the service is top notch!
Nothing
Reviewed August 08, 2019

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8.8
Excellent
Anonymous
Solo traveler

Fabulous”

Decent value for the money. Great location.
Lobby and hallways were too dark and the elevator was slow.
Reviewed July 10, 2019

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7.5
Very good
Mohammed
Couple

Good”

The location was amazing very close to the lake
They didnt serve complementary water the whole stay and the staff was rude about not serving it.
Reviewed June 18, 2019

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9.2
Exceptional
Sorin
Family with young children

interesting”

a pleasant, well-located hotel
breakfast was terrible - you have to order, the staff is very rushed, did not feel any relaxation
Reviewed June 10, 2019

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9.2
Exceptional
Sandra
Couple

Superb”

the room was very beautiful, nicely decorated. The staff very friendly.
despite the attention and friendliness of the employees the breakfast is poor and not worthy 30fr of a 5 star hotel
Reviewed February 10, 2019

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5.4
Fatma
Couple

very limited facilities for the...”

Good service from reception staff.
very basic room looks like a hospital.. not impressed also very expensive for the facilities offered
Reviewed December 29, 2018

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7.5
Very good
Adrian
Family with young children

Comfortable with good access to...”

Beds were comfy and staff were extremely friendly and accommodating. Location was spot on for most of the city&#39;s main sights.
Because I had booked through booking.com, I was told that I could not get my Marriott&#47;Starwood points. This had not been clearly stated to me in my reservation.
Reviewed December 10, 2018

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8.3
Excellent
Ekaterina
Solo traveler

Very good”

The staff was very friendly, polite and professional. Got free upgrade, which was very nice. Location is good for traveling.
The bathroom is not very new and looks a bit shabby and bathtub had stains all over.
Reviewed December 02, 2018

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8.8
Excellent
Fiona
Business traveler

Good stay, but probably not...”

Location. Staff service
Rooms are way too dark
Reviewed November 30, 2018

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9.6
Exceptional
Bronwyn
Couple

A beautiful design hotel”

The Hotel was amazing. The design component was an artistic delight. The staff were very helpful and enthusiastic which completed our stay. We loved the art in our room.
Reviewed November 01, 2018

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9.2
Exceptional
Ton
Couple

Excellent location.”

Unbelievably friendly and efficient staff.
Very dark room. Light switches did not work well. Too much emphasize on form instead of comfort.
Reviewed September 18, 2018

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9.6
Exceptional
Sally
Couple

Exceptional”

Staff were very friendly and helpful
Nothing
Reviewed September 04, 2018

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10.0
Exceptional
Daniel
Couple

Exceptional”

Great location and very friendly and helpful staff. Wonderful breakfast. Would definitely stay again.
Reviewed August 02, 2018

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9.6
Exceptional
Jan from Netherlands
Couple

Exceptional”

Jean Nouvel took care of the architecture, exterior as well as interieur: great design and great craftsmanship. Combined with the high level of comfort (excellent beds, excellent silent airconditioning, amenities) plus the city itself of course made for a wonderful stay.
Reviewed July 23, 2018

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3.5
N from India
Couple

Poor”

The air conditioner did not work in the room at night and when we told the guy at the reception he said there was nothing he could do about it in the night . The next day we requested the staff to give us a discount as we had paid so much for the Ac room but all of it fell on deaf ears . Also it does not meet the standard of a 4 star hotel .
Reviewed June 26, 2018

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12345
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