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Entrance, The Hotel Lucerne, Autograph Collection in Luzern
The Hotel Lucerne, Autograph Collection
Exterior view, The Hotel Lucerne, Autograph Collection in Luzern
Bathroom, The Hotel Lucerne, Autograph Collection in Luzern
Bathroom, The Hotel Lucerne, Autograph Collection in Luzern
Exterior view, The Hotel Lucerne, Autograph Collection in Luzern
Exterior view, The Hotel Lucerne, Autograph Collection in Luzern

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8.5

Excellent

8 reviews

8 reviews

Car Park1
See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Vögeligärtli
50 m
Spielplatz Vögeligärtli
70 m
The Rosengart Collection
170 m
Rosengart Collection Lucerne
180 m
Stiftung Rosengart
190 m
Popular landmarks
Chapel Bridge
390 m
Old Town Lucerne
490 m
Spreuer Bridge
650 m
The Nine Towers
760 m
Lion Monument
1.1 km
Closest landmarks
Otmar Kronenberg Kieferorthopädie
130 m
Hirschmatt Apotheke
130 m
Vivian
160 m
Hirzenmatt
160 m
Cysat
200 m
Newly renovated

The Hotel Lucerne, Autograph Collection

Sempacherstreet 14, Luzern Metro Area, Luzern, Switzerland, 6002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Luzern Metro Area part of Luzern, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chapel Bridge. Rated with 5 stars, this high-quality property provides guests with access to restaurant, spa and sauna on-site.

Highlights

Hygiene Plus

300 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Sauna

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Luzern every 11 minutes on Agoda.com
Value for money7.4
Distance to city center1 km
Location rating9.4
Nearest airportEmmen Airport (EML)
Distance to airport4.9 km

Rooms available at The Hotel Lucerne, Autograph Collection

Exceptional
Room comfort & quality

9.3

Garden & Park Loft Suite, Suite, 1 King, Garden view
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Room, Guest room, 1 King, Street view
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
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Penthouse Junior Suite, Penthouse Suite, 1 King, Balcony
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
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Penthouse Deluxe Jr Suite, Penthouse Suite, 1 King, Balcony
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Corner Junior Suite, Junior Suite, 1 King, Park view
...
  • Room size: 32 m²/344 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Corner Junior Suite, Junior Suite, 2 Twin/Single Bed(s)
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Garden & Park Loft Suite, Suite, 2 Twin/Single Bed(s)
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Standard room, Guest room, 2 Twin/Single Bed(s), Street view
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Double Room - Disability Access
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 2 single beds
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Deluxe Studio, Studio, 2 Twin/Single Bed(s), Park view
...
  • Room size: 24 m²/258 ft²
  • Park view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Hotel Lucerne, Autograph Collection offer airport transfer?

The Hotel Lucerne, Autograph Collection offers airport transfer service upon request with an additional charge of 280 CHF in local currency. To request, check the box on the booking form just before the payment page.

Is car parking available at The Hotel Lucerne, Autograph Collection?

The Hotel Lucerne, Autograph Collection features car park onsite with charges applied for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What steps does The Hotel Lucerne, Autograph Collection take in terms of hygiene, safety, and cleanliness?

The Hotel Lucerne, Autograph Collection comply with our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with temperature check for guests and staff, first aid kit, staff trained in safety protocol, free face masks, body thermometer, and doctor/nurse on call for greater safety precautions and hygiene protocols.

What are the property's policies for children's bedding at The Hotel Lucerne, Autograph Collection?

The Hotel Lucerne, Autograph Collection's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does The Hotel Lucerne, Autograph Collection have?

The Hotel Lucerne, Autograph Collection has a total of 6 floors.

In which languages can The Hotel Lucerne, Autograph Collection's personnel communicate?

The Hotel Lucerne, Autograph Collection can converse in 7 languages and supports popular languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the verified guest review consensus about The Hotel Lucerne, Autograph Collection's pet services?

100.0% of our verified guest evaluations have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for The Hotel Lucerne, Autograph Collection down in the review section.

What is the typical rating that past Families with young children have given to The Hotel Lucerne, Autograph Collection?

Verified families with young children that have stayed at this property have given The Hotel Lucerne, Autograph Collection an average rating of 8.7. You can look up more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to The Hotel Lucerne, Autograph Collection?

The nearest train, metro, or bus station is Gisikon-Root, 10447.96 m away from The Hotel Lucerne, Autograph Collection.

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Explore the neighborhood

Overall rating:

8.5

Excellent
8 reviews
Cleanliness
8.6
Facilities
6.8
Location
9.4
Read all reviews >
More about The Hotel Lucerne, Autograph Collection

More about The Hotel Lucerne, Autograph Collection

The Hotel Lucerne, Autograph Collection

Whatever your reason for visiting Luzern, The Hotel Lucerne, Autograph Collection is the perfect venue for an exhilarating and exciting break away.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Hotel Lucerne, Autograph Collection. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Luzern can be assisted with the car hire services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Hotel Lucerne, Autograph Collection.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Rooms at The Hotel Lucerne, Autograph Collection are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at The Hotel Lucerne, Autograph Collection offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Hotel Lucerne, Autograph Collection, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Hotel Lucerne, Autograph Collection has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the spa and sauna. The poolside bar at The Hotel Lucerne, Autograph Collection gives you a great reason to spend more time in your swimsuit.


Around the property

Venture outside the hotel and explore Luzern. You're sure to want to visit Lion Monument located 1.1 km away, among the most sought-after photographs for anyone visiting Luzern. Learn about the city's art history with a day at Verkehrshaus der Schweiz located 2.1 km away, where you can see collections by famous artists.

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Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Breakfast

1 mention

Car Park

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Turkish
Accessibility
  • Access all room by interior corridor
  • Accessible registration desk
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Electronic room key
  • Elevator
  • Lever handles on all guest room doors
  • Main entrance
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Room windows that open
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • View ports in some guest room and suites doors
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Bam Bou by Thomas
  • Cuisine: French, Mediterranean
  • Menu: Buffet

Location

Sempacherstreet 14, Luzern Metro Area, Luzern, Switzerland, 6002
Exceptional
Location

9.4

Airports
  • Emmen Airport (EML)
    4.9 km
  • Zurich Airport (ZRH)
    49.3 km
Public transportation
  • Luzern Train Station
    300 m
  • Gütschbahn Bergstation
    1.1 km
Hospital or clinic
  • Otmar Kronenberg Kieferorthopädie
    130 m
Shopping
  • Luzerner Wochenmarkt
    460 m
Convenience store
  • Migros Express
    300 m
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • The Rosengart Collection
    170 m
  • Lucerne Station
    300 m
  • Jesuitenkirche
    330 m
  • Chapel Bridge
    390 m
  • Old Town Lucerne
    490 m
  • Spreuer Bridge
    650 m
  • The Nine Towers
    760 m
  • Lion Monument
    1.1 km
  • Glacier Garden (Gletschergarten)
    1.2 km
  • Verkehrshaus der Schweiz
    2.1 km
Nearby landmarks
  • Vögeligärtli
    50 m
  • Spielplatz Vögeligärtli
    70 m
  • Otmar Kronenberg Kieferorthopädie
    130 m
  • Hirschmatt Apotheke
    130 m
  • Vivian
    160 m
  • Hirzenmatt
    160 m
  • The Rosengart Collection
    170 m
  • Rosengart Collection Lucerne
    180 m
  • Stiftung Rosengart
    190 m
  • Cysat
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee280 CHF
  • Distance from city center1 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)38 CHF
  • Daily Internet/Wi-Fi fee0 CHF
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants0
  • Number of rooms 30
  • Room voltage230
  • Year property opened2000
  • Most recent renovation2022
Parking
  • Daily parking fee35 CHF

Reviews of The Hotel Lucerne, Autograph Collection from real guests

Provided by verified guests of Agoda
8.5
Excellent
Cleanliness8.6
Facilities6.8
Location9.4
Room comfort and quality9.3
Service9.1
Value for money7.4
High score for Luzern
Rating
9+ Exceptional (1)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (1)
Jun - Aug (1)
Sep - Nov (1)
Dec - Feb (1)

Show reviews that mention 

Showing 4 verified guest comments
8.8
Excellent
Widdy from Singapore
Couple
Corner Junior Suite, Junior Suite, 1 King, Park view
Stayed 3 nights in November 2022

Excellent”

Hotel is a bit too dark.. Especially the reception, lift area and hallways. Other than that, it’s good

Reviewed December 05, 2022

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9.7
Exceptional
Apichai from Thailand
Couple
Stayed 1 night in July 2015

Real design hotel”

Design, Boutique, Cool

The hotel is not too far from historical center of Lucerne. Staying in the room Jean Nouvel designed is kind of privilege. Love their ceiling! Staffs are nice. They also provide car parking service with fees.

Reviewed August 12, 2015

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8.3
Excellent
Nicole from Switzerland
Couple
Stayed 1 night in December 2011

very good location and staff but rooms are small”

nice and welcoming staff, perfect breakfast, good bed and linen

we had a nice stay at The Hotel. It is very close to the station and the old Luzern, you can go everywhere by foot. The view from the 5th floor is nice. The rooms are small and our "suite" was just a simple room for two!!! The bathroom (shower only) was not too big either and the hotel is not too generous with soaps, shampoos etc. Breakfast is expensive but very good. Staff is really nice.

Reviewed January 04, 2012

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8.7
Excellent
Veronika from Switzerland
Family with young children
Stayed 1 night in April 2009

nice hotel”

staff very friendly and helpful
the room was quite dusty

Very nice hotel and the location is excellent as you can walk to the city center and the bridge. The train station is also just round the corner. The room was very big with modern design, but I was slightly dissapointed by the dust. The staff was really nice and helpful. I also recomend the bamboo restaurant, located in the basement of the hotel, really delicious.

Reviewed May 10, 2009

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