The Hotel Nova

The Hotel Nova

No.76, West Aung Nan Ward, 32nd Street, Between 85th x 86th Street, Chan Aye Tharzan Township, Western Mandalay, Mandalay, Myanmar
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    Room plan The Hotel Nova

    Guest reviews

    8.2
    Excellent
    /10
    (51 reviews)See what guests said
    9.6
    Exceptional

    "The Hotel Nova is a great place to stay!"

    Casie

    -

    July 24, 2017

    8.7
    Excellent service

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Breakfast [free]

    • Air conditioning

    This property is in high demand!

    Last booked a few minutes ago

    Very good
    Location
    7.7
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Setkyathiha Paya200 m
  • Mini Golden Rock240 m
  • Lanlei Paya410 m
  • Lwin Clinic470 m
  • TMW Tower650 m
  • Man Myanmar Shopping Plaza780 m
  • Zegyo Market790 m
  • Nyein Hospital790 m
  • Eindawya Paya810 m
  • University of Medicine880 m
  • Value for money8.2
    Location rating7.7
    Nearest airportMandalay International Airport (MDL)
    Distance to airport31.8 km
    Select your room
    Junior Suite
    Junior Suite
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 single bed and 1 double b...
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    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 double bed or 2 single be...
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    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed or 2 single be...
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    Have a question for The Hotel Nova?

    What people love about the property

    • 9.6
      Exceptional

      "The staff is extremely accommodating and kind, always willing to help when they can."

      Casie

      |

      July 24, 2017

    • 8.4
      Excellent

      "Staff were also willing to go above and beyond to help with our requests such as purchasing phone cards, calling for taxis etc."

      Fong

      |

      April 20, 2018

    • 8.4
      Excellent

      "Breakfast was also decent on the rooftop restaurant."

      Fong

      |

      April 20, 2018

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    More about The Hotel Nova

    More about The Hotel Nova

    9.2
    Exceptional

    "The room was very clean and spacious."

    Eric

    |

    February 3, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "The staff were incredibly friendly and accommodating."

    Eric

    |

    February 3, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (51)Booking.com Reviews (607)
    8.2
    /
    10
    Cleanliness8.4
    Facilities7.9
    Location7.7
    Service8.7
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (51)
    All room types
    Showing 35 verified guest comments
    12
    8.0
    Excellent
    Lynette from Malaysia
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in March 2019
    Not bad for a few nights ”
    There is no shower cubicle or shower curtain so your whole bathroom floor ends up wet. Other than that, it’s a pretty good hotel. And they have a free marionette puppet show every evening.
    Reviewed March 28, 2019
    6.4
    Good
    anthony from United Kingdom
    Family with teens
    Superior Double or Twin Room
    Stayed 2 nights in December 2018
    Average hotel ”
    This is an ok hotel, staff were helpful but given the wide choice of options in Mandalay you may be able to find better for a similar price.
    Reviewed January 04, 2019
    8.4
    Excellent
    Fong from Singapore
    Couple
    Superior Double or Twin Room
    Stayed 1 night in July 2017
    Excellent views of mandalay”
    Stayed for almost 10 days in total at this hotel. We were given one of the corner top rooms which had excellent views of mandalay city through the huge windows. Staff were also willing to go above and beyond to help with our requests such as purchasing phone cards, calling for taxis etc. Breakfast was also decent on the rooftop restaurant. Would have loved to stay longterm in this hotel. Only downside was that the sealant on the windows were not very good, thus the water seeped into the room whenever it rained. Hopefully they've fixed that by now.
    Reviewed April 20, 2018
    Dear Fong, Greetings from The Hotel Nova, We are very happy to hear such a tremendous positive feedback from you and also look into the matter that you have suggested. All of our staffs are very happy to hear that you had a great stay in Mandalay. Please do come next time and we look forward to seeing you as our very special guests.Simon(Mr.)Sales and Marketing.
    Responded May 16, 2018
    The Hotel Nova
    10.0
    Exceptional
    Zayar from Myanmar
    Couple
    Superior Double or Twin Room
    Stayed 1 night in March 2018
    Nice brand new hotel”
    Nice hotel with helpful & polite staffs. Excellent cleanliness. Breakfast is great, many options. Puppet shows can be seen at night time on roof dining area. They gave me high floor unit as I put note when booking. Location is ok to stroll around. Overall recommended to stay
    Reviewed March 12, 2018
    Dear Zayar, Greetings from The Hotel Nova, We firstly would like to thank you for choosing our hotel and also leaving a very lovely and high scoring marks for us which is very helpful. All of us are very happy to hear that you enjoyed your stay with us in Mandalay and we believe we will keep on pushing hard on our service quality and nailing every steps in details. Please do come next time and we hope to see you as our very special guests. Simon(Mr.) Sales and Marketing.
    Responded March 16, 2018
    The Hotel Nova
    8.4
    Excellent
    Tippaya from Thailand
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in February 2018
    new hotel, full facility but location is far”
    clean and big room, lots of buffet breakfast line. but a lil bit too far from restaurants and attractions, its near a fresh market.
    Reviewed February 26, 2018
    Dear Tippaya, Greetings from The Hotel Nova, Thank you very much for choosing our hotel for your stay in Mandalay and we are honored to have you as our guests. All of our staffs are very happy to hear that you had a wonderful stay here. We will try to carry on improving our service quality better and also try to arrange more modes of transportation for visit around the city. Please do come next time and we will be looking forward to seeing you as our VIP guests.Simon(Mr.)Sales and Marketing.
    Responded March 06, 2018
    The Hotel Nova
    9.2
    Exceptional
    Eric from China
    Family with young children
    Junior Suite
    Stayed 2 nights in January 2018
    It was a very enjoyable stay!”
    We arrived and we saw our names written on a chalkboard. The staff were incredibly friendly and accommodating. We watched the free puppet and xylophone show on the top floor while eating tea leaf salad. The room was very clean and spacious. The internet was fast, the water was hot, and the beds were comfy. The only negative was that the walls were a bit thin. Overall, I would definitely recommend the hotel to others .
    Reviewed February 03, 2018
    Dear Eric, Greetings from The Hotel Nova, Thank you very much for choosing our hotel for your accommodation. We all are very happy to hear that you enjoyed your stay with us and also point out our strength and weakness which is very helpful for us. We will definitely look into the matter that you have mentioned. Please do come next time to Mandalay and hope to see you again. Simon(Mr.) Sales and Marketing.
    Responded February 06, 2018
    The Hotel Nova
    5.6
    Thi from Vietnam
    Group
    Superior Double or Twin Room
    Stayed 2 nights in December 2017
    Should not stay in the basement in this hotel!”
    I don’t know the other room but the smell of the one in the basement is nasty. It’s strange that no one mentions this in the review but it can be smell in the balcony so that it’s not the smell of one room.
    Reviewed January 10, 2018
    Dear Thi, Greetings from The Hotel Nova, Thank you for choosing our hotel for your stay in Mandalay. We are very sorry about the smell problem and we are very ashamed of that. We also took care of that problem and now it seemed it has sorted out. Thank you for mentioning our weak point and we will try not to happen again. Please do come next time and we hope to see you as our VIP guest. Simon (Mr.)Sales and Marketing.
    Responded January 31, 2018
    The Hotel Nova
    10.0
    Exceptional
    valdemir from Brazil
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in December 2017
    good place”
    amazing
    Reviewed December 18, 2017
    Dear Valdemir, Greetings from the Hotel Nova, Thank you very much for writing us a review on biggest online travel agent and your appreciation worth a million to us and our staffs are very happy to hear that you had a great stay at our hotel. Please do come next time and we are waiting to serve you as our VIP guests. Simon(Mr.) Sales and Marketing
    Responded December 24, 2017
    The Hotel Nova
    9.2
    Exceptional
    Linda from Canada
    Couple
    Superior Double or Twin Room
    Stayed 3 nights in November 2017
    Busy commercial area but can't beat the price ”
    Excellent staff, clean rooms, wonderful view from rooftop restaurant. Just a little far from the Royal Palace but you would probably take a taxi anyway. Highly recommend the hotel. Reasonable prices on transportation and tours as well. Overall excellent.
    Reviewed November 14, 2017
    Dear Linda, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    7.2
    Very good
    Colin from United Kingdom
    Couple
    Deluxe Double or Twin Room
    Stayed 2 nights in October 2017
    Nice hotel and staff”
    It was in a good location lots to do around the area , the staff were helpful and room was clean , it would have been a full marks if had been put in the room we payed for must have given our room away. The next day we did end up moving but only because really bad smell in room . The second room was good can't complain. Would recommend this hotel .
    Reviewed November 12, 2017
    Dear Colin, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    10.0
    Exceptional
    Xavier from United Kingdom
    Couple
    Superior Double or Twin Room
    Stayed 4 nights in September 2017
    Perfect Stay to discover Mandalay”
    We had an amazing time in the hotel. Staff has been really helpful, especially Ei Ei Kyaw. They did everythin they could to helt think about it p us organizing excursion, accomodating late check out or providing a beautiful room. Don, just book it. It is close to local market, easy to move around walking or by taxi and views from the restaurant are great. The show every night is a good way to wind down your day. I would definitively book it again if I come back to Mandalay. THANK YOU
    Reviewed September 26, 2017
    Dear Our Valuable Guest , Mingalarbar, Warmest Greeting from The Hotel Nova, All of us are very happy and pleased to hear that you enjoyed your stay with us and for your wonderful review on the one of world's largest traveling website with a full marked lovely caption " Perfect Stay to discover Mandalay " . Our team would love to read that you praised our service. Thank you very much for your wonderful review and we hope to seeing you nearest future and serve the best service for you again. Thanks and Best Regards, Khaing Zaw Oo (Mr.) Sale and Marketing. The Hotel Nova (Mandalay).
    Responded September 30, 2017
    The Hotel Nova
    10.0
    Exceptional
    Arthur from Ireland
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in September 2017
    Beautiful modern hotel”
    New hotel located a few mins from the Grand Palace and near the local markets. The building is very luxurious with a great view of the city from the upper floor rooms. Breakfast buffet was also a win-win. Would highly recommend!
    Reviewed September 10, 2017
    Dear Arthur, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    10.0
    Exceptional
    joao from Germany
    Couple
    Superior Double or Twin Room
    Stayed 3 nights in August 2017
    Just a Perfect Hotel with Amazing Staff”
    Fantastic staff. Great food. Excellent housekeeping. Not so fast Wifi but works. Tasty breakfast. Great city views. We will be back next week!
    Reviewed August 15, 2017
    Dear Joao, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    8.4
    Excellent
    Hector from South Korea
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in August 2017
    Driver with bad manners”
    Very annoying and unhelpful tour taxi driver who apparently works exclusively for the hotel. You would much much better off grabbing one off the street yourself. I saw no benefit of using the services of the guy whom the front desk staff directed me to.
    Reviewed August 07, 2017
    Dear Hector, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    9.6
    Exceptional
    Casie from United States
    Group
    Superior Double or Twin Room
    Stayed 1 night in July 2017
    Great stay! ”
    The Hotel Nova is a great place to stay! The staff is extremely accommodating and kind, always willing to help when they can. The room was very clean, good AC and a lot of amenities within the room. The restaurant has good food and a fun dinner show! I would highly recommend guests to stay here. (Side note: I would highly suggest you do not try to walk to the palace from the hotel- it takes forever!)
    Reviewed July 24, 2017
    Dear Casie, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    10.0
    Exceptional
    Elise from United States
    Couple
    Deluxe Double or Twin Room
    Stayed 1 night in June 2017
    Wonderful stay in Mandalay!”
    We were planning on taking a night bus and not spending a night in Mandalay but there weren't any buses that suited our schedule so booked the hotel last minute. The staff is incredibly nice and the place is so clean! We even enjoyed a puppet show and xylophone show at night with dinner! It was an overall pleasant stay!
    Reviewed July 09, 2017
    Dear our valuable guest, warmest greetings from The Hotel Nova. Thank you very much for your lovely review with a wonderful score point. We are so happy that your expectations meet reality because we are still in working progress as the hotel is quite new .Thanks a Lot to recommend to our Hotel. We are looking forwards to serve you in the near future. Thanks and Best Regards, Nyein Chan Zaw (Mr.) Assistant Front Office Manager. The Hotel Nova, Mandalay.
    Responded July 13, 2017
    The Hotel Nova
    8.4
    Excellent
    Teng from Malaysia
    Group
    Superior Double or Twin Room
    Stayed 1 night in June 2017
    Great for money”
    The receptionist is very helpful. Hotel buffet is good too.
    Reviewed July 03, 2017
    Dear our valuable guest, We are so pleased to read that we have met your expectations and you were very happy with our facilities and services and your super review on our staff. We are looking forwards to serve you in the near future. Thanks and Best Regards, Nyein Chan Zaw (Mr.) Assistant Front Office Manager. The Hotel Nova, Mandalay.
    Responded July 13, 2017
    The Hotel Nova
    10.0
    Exceptional
    Cara from United States
    Couple
    Superior Double or Twin Room
    Stayed 1 night in June 2017
    Delightful and clean stay in a great location”
    We were very impressed with the facilities: they were clean, tasteful and inviting. The staff were acconodating on more than one occasion. We also enjoyed the bicycles, complimentary cocktail and puppet show - not to be missed!!
    Reviewed June 28, 2017
    Dear our valuable guests, warmest greetings from The Hotel Nova. Thank you very much for your lovely review with a wonderful heading “Delightful and clean stay in a great location”. We are so pleased to read that we have met your expectations and you were very happy with our facilities and services and your super review on our staff. Thanks a Lot to recommend to our Hotel. We are looking forwards to serve you in the near future. Thanks and Best Regards, Nyein Chan Zaw (Mr.) Assistant Front Office Manager. The Hotel Nova, Mandalay.
    Responded July 13, 2017
    The Hotel Nova
    6.8
    Good
    Antonia from Australia
    Couple
    Superior Double or Twin Room
    Stayed 2 nights in July 2017
    Good”
    Buen hotel un poco alejado. Desayuno buffet bueno y piezas amplias y limpias. Staff no sabe mucho ingles y ofrecen los tours con precios excesivos. En general, muy bueno. Lo volvería a elegir.
    Reviewed August 02, 2017
    Dear Antonia, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    10.0
    Exceptional
    ARMANDO from Spain
    Couple
    Superior Double or Twin Room
    Stayed 1 night in July 2017
    Perfecto”
    Íbamos para dos noche y nos quedamos tres. Alquilan motos para recorrer la ciudad y alrededores.
    Reviewed July 27, 2017
    Dear Armando, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing
    Responded December 04, 2017
    The Hotel Nova
    12
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    The Hotel Nova
    |Excellent 8.2
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    • Very good location
    • Shwe In Bin Kyaung
    • Mandalay Railway Station is within 1.2 km