8.6
Excellent
/10
(3,111 reviews)See what guests said
Housekeeping33
Breakfast19
Shops7
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Block Arcade 810 m
Melbourne Museum 980 m
National Gallery of Victoria 1.23 km
Eureka Skydeck 1.27 km
Queen Victoria Market 1.37 km
Melbourne Cricket Ground (MCG) 1.44 km
SEA LIFE Melbourne Aquarium 1.63 km
Royal Botanic Gardens Victoria 1.98 km
Shrine of Remembrance 2.05 km
Melbourne Zoo 3.65 km
Nearby landmarks
Parliament Railway Station 30 m
Parliament Gardens 90 m
Bar Lourinha 100 m
Parliament House of Victoria 100 m
Parliament House 110 m
Gordon Reserve 130 m
Melbournalia 130 m
Great Petition Sculpture 130 m
Salvation Army Heritage Centre 150 m
The Princess Theatre 150 m
The Hotel Windsor

"Absolutely beautiful building and a very comfortable room."

Jessica - July 24, 2019

Traditional Queen The Hotel Windsor
Lobby The Hotel Windsor
Lobby The Hotel Windsor
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Removed from saved list
5-star Hotel
Free Wi-Fi
2018

The Hotel Windsor

111 Spring Street, Melbourne CBD, Melbourne, Australia, 3000 - See map
Property highlightsRead all 3,111 reviews
Excellent service
8.8 rating for service
Excellent cleanliness
8.7 rating for cleanliness
Excellent comfort
8.7 room quality and comfort
Exceptional reputation
Recommended by 83% of guests

Blissful service every need anticipated and catered for, dinner service sublime, rooms so well appointed.

Veronica | December 3, 2019

Don't expect this to be a modern 5 stars hotel but given its age, it is pretty well maintained and clean.

Simon | August 16, 2019

The staff are excellent, very well trained, friendly, without being over familiar.

Dr W. | October 3, 2019

The hotel is a old fashioned hotel but lovely.The room is big and very clean.

Alexandra | February 16, 2020

We got our own ice from the bar - the staff there were cheerful and helpful.

Neal | February 21, 2020

Baby food was prepared well and concierge is very informative

Adri | August 3, 2019

  • 40 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 18 minutes on Agoda.com
Value for money8.2
Distance to city center1 km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.5 km

Rooms available at The Hotel Windsor

8.7
Excellent
Room comfort & quality
Victorian Suite
Victorian Suite
...
  • Room size: 146 m²/1572 ft²
  • City view
  • 1 king bed
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Windsor Suite
Windsor Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Superior King or Twin Room
Superior King or Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe King Or Twin Room
Deluxe King Or Twin Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Traditional Queen
Traditional Queen
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Wizard Suite
Wizard Suite
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 king bed
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed or 2 single beds
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Classic Double Room
Classic Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed
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Frequently asked questions

Does The Hotel Windsor offer contactless check-in and check-out?

Contactless check-in and check-out is not available at The Hotel Windsor.

Does The Hotel Windsor check the temperature of people entering the premises?

The Hotel Windsor offers temperature checks for staff and guests as a service, but it is not a condition of check in.

What time is check-in and check-out at The Hotel Windsor?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Hotel Windsor?

For those who wish to drive their own cars, The Hotel Windsor has a car park that's close to the property. Car parking is available for a fee of AUD 55 per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Hotel Windsor?

The Hotel Windsor does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about The Hotel Windsor

  • 8.8
    Excellent
    Cleanliness

    "Rooms were clean, great service, nice hotel."

    amy

    |

    November 29, 2019

  • 10.0
    Exceptional
    Staff 

    "Excellent room, staff friendly and helpful."

    Michelle

    |

    February 16, 2020

  • 8.0
    Very good
    Spaciousness

    "The rooms were pretty big and comfortable."

    Herbert

    |

    January 2, 2020

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Room comfort score
8.8/10
Location score
9.3/10
Service score
8.9/10
Review score - United States
8.8/10
Better than
99
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
98
%
of Melbourne properties
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Overall rating:
8.6
Excellent
3,120 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.3
Read all reviews >
What travelers say they love:
We thoroughly enjoyed our stay at The Windsor Hotel.
Rick from Australia
Family with older children
More about The Hotel Windsor

More about The Hotel Windsor

With more than 125 years of impeccable service and playing host to politicians and celebrities, this heritage hotel never fails to impress. With a central location, its always easy getting to the sights of Melbourne. If the need for assistance ever arises, the concierge is always on hand to guide you. From the impressive exterior and the silver afternoon tea times to the luxurious grand entrance of every room, The Hotel Windsor is Australia’s one and only independent grand hotel. A must-try when staying at the hotel is their Afternoon Tea, a tradition since Windsor first opened its doors. Dine in the luxurious restaurant where your illustrious dinner menu features some of the finest dishes in Melbourne. For a grand introduction to this fine city, the Windsor is ideally superior. With ten different kinds of bed pillows to choose from you can guess at the level of pampering The Hotel Windsor offers. This award-winning, absolutely luxurious property is a classical masterpiece with old-style heritage and world-class elegance.

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Most talked about facilities

Breakfast
50 mentions
Housekeeping
33 mentions
Internet
15 mentions
Food & Dining
12 mentions

What they offer

10.0
Exceptional
Spaciousness

"Our room was spacious, bright and super clean."

Rick

|

July 21, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

111 Spring Street Restaurant
Cuisine:Local
Menu:Buffet

Nearby restaurants

Australian cuisine
Australian cuisine
One Eleven
10 m Australian, Gluten Free
Afternoon Tea - The Windsor Melbourne
30 m Australian, British, European
Coffee Exchange
40 m Australian, Cafe, Gluten Free
American cuisine
American cuisine
Trunk
470 m American, Australian, Gluten Free
Walkers Doughnuts
950 m American, Fast food
Scusa Mi
1.1 km American
Asian cuisine
Asian cuisine
Little Collins Street Kitchen
80 m Asian, Australian, International
East Bar and Restaurant
90 m Asian, Chinese
Sakura Kaiten
130 m Asian, Gluten Free, Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Hotel Windsor from real guests

Overall rating
8.6
Excellent
From 3120 reviews
9.3Location
8.9Service
8.8Cleanliness
Agoda Reviews (1661)Booking.com Reviews (1450)
Rating via Agoda8.6
/
10
Cleanliness8.7
Facilities7.9
Location9.3
Room comfort and quality8.7
Service8.8
Value for money8.2
High score for Melbourne
Rating
9+ Exceptional (404)
8-9 Excellent (219)
7-8 Very Good (163)
6-7 Good (67)
<6 Below Expectation (71)
Time of the year
Mar - May (256)
Jun - Aug (227)
Sep - Nov (198)
Dec - Feb (243)
Don't miss out!Users are booking a place in Melbourne every 18 minutes on Agoda.com
All guests (1661)
All room types
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Show reviews that mention 

Showing 924 verified guest comments
12345
10.0
Exceptional
qiao from China
Business traveler
Traditional Queen
Stayed 1 night in February 2018

Elegant Hotel”

Elegant building with noble quality. I am 45 years old and like watching Downton Abbey, Hotel Windsor is the Downton in my heart. Good location: facing to Parliament House across a street; Three minutes walk to St. Patrick's Cathedral; The old Treasure House is one minute walk. Free tram is easy to reach and can take you any where you'd like to go in Melbourne city. There are Cafe shop, restaurants around, I found an exquisite burger shop at a street corner, always keeping a long line waiting outside. I told myself it will be one of must-dos in Melbourne, but I still missed it at last because it has not been open yet when I check out and wish to grab something there. Friendly and helpful working stuff start from the doorman who was with sunshine smile and help me with my luggage, then the receptionist who is so patient、polite and doing his job with passion. It is not hard to have marvelous building, but people who work there is the real spirit of the building. I like Windsor!

Reviewed February 05, 2018
9.0
Exceptional
Emil from United States
Couple
Traditional Queen
Stayed 6 nights in April 2010

Friendly Downtown Fixture”

Location, history, charm, excellent staff, wonderful deal found on the agoda site for such a classy hotel in a world-class city.
Some areas and some fixtures are beginning to look a little tired, not just vintage. An update to the HVAC system in the guest rooms would be especially welcome.

The Windsor is a warm, friendly, convenient place to stay in the central business district of Melbourne. It has the patina of age (that's a good thing) and the warmth that comes from a place that has been well-used and maintained. The location is great--close to museums, transportation, dining, shopping--right across the street from Parliament! We felt like we were in the heart of the city's life. The rate we got from agoda was unbeatable and the staff was always friendly and accommodating. There are some worn aspects to parts of the hotel, but we learned that a major (and somewhat controversial!) expansion/remodel is planned. I hope that the city and people of Melbourne recognize and welcome this investment by the independent owners of the Windsor Hotel--I always enjoy and appreciate the unique touches found in fine hotels that are not part of a chain.

Reviewed May 17, 2010
10.0
Exceptional
Andrew from New Zealand
Couple
Traditional Queen
Stayed 3 nights in April 2016

Our stay at the Hotel Windsor Melbourne”

My wife and I really enjoyed our stay at the Hotel Windsor. When we got off the shuttle bus from the airport on the opposite side of the street to the hotel, one of the Windsor staff came across the road to greet us and wheeled our bags across the road for us. The hotel was huge and spacious. Elegant would be the best word to describe it. The hallways were wide and had beautiful patterned carpets in them. The room had a very comfortable bed in it. The location was perfect. The free tram which does a circuit around Melbourne had a stopping point just across the road from the hotel. I would recommend this hotel to anyone coming to stay in Melbourne.

Reviewed May 02, 2016
10.0
Exceptional
Melanie from Australia
Solo traveler
Traditional Queen
Stayed 2 nights in January 2018

Wonderful heritage, luxury, hotel in fantastic location ”

I really enjoyed my two night stay at the Windsor. My room (the Traditional Queen) was well appointed and a generous size compared to a modern hotel room, especially the bathroom (shower over bath) which was spacious. I loved the hotel presentation (i.e. iron balustrades and carpet on main stairwell), and the room presented very well, comfortable and cosy. I personally always stay in this end of the Melbourne CBD for access to great restaurants and bars. Staff were friendly and professional. Highly recommended.

Reviewed January 19, 2018
9.7
Exceptional
Debi from Australia
Business traveler
Traditional Queen
Stayed 3 nights in August 2011

Always feel warm & hospitable.Homely”

Friendliness of Staff.Warmth.Very comfortable beds

i have frequented this hotel over many years,has never disappointed me.the same friendly hospitality,high standards have always been there. once again staying at the windsor always feels like home,that says a lot about it's overall quality. the staff have always shown warmth& dedication to their positions. presentation & quality of foods & beverages,room service is 'always'high standard. an absolute dream for getting around melbourne,transportation & location is at our doors. thank you windsor for another memorable stay.

Reviewed August 12, 2011
10.0
Exceptional
Clifford from Australia
Business traveler
Windsor Suite
Stayed 1 night in October 2013

simply first class”

staff, service, spectacular building and decor

A heritage listed hotel in the Melbourne CBD. The Windsor is exquisitely designed and extraordinarily comfortable. Staff are professional, courteous, address you by name and couldn't be any more professional had they been born into the hotel business. Superb! We will definitely go back.

Reviewed October 07, 2013
10.0
Exceptional
Amanda from United Kingdom
Couple
Superior King or Twin Room
Stayed 3 nights in April 2010

Fantastic Stay”

The service was wonderful and the position perfect, walking distance to everything.
Hard to leave.

The Windsor Hotel was the nicest stay I have had in Melbourne, the staff were very profssional and helpful, the hotel is walking distance to everything. We had room service breakfast the first morning and it was wonderful, timely arrival and was so well presented and beautiful. The restaurant is also wonderful, we just had breakfast but it was great to be in such a grand room and have a choice either of continental or English which were both extensive in choice and looked and tasted fantastic. Our room was lovely just what we needed and it was nice to have a bath. It was also very quiet, we had no other guest noises which you can get with a heritage building from time to time. We would love to stay again!

Reviewed April 28, 2010
10.0
Exceptional
Foster from United States
Business traveler
Superior King or Twin Room
Stayed 2 nights in March 2010

Authentic Victoriana for Travelers through Time”

The Hotel Windsor has by some miracle, thus far, escaped the modern world and retained a feel and charm rarely found in the world these days. The excellent service is friendly, efficient and helpful. I've traveled all the world in search of the real thing, and this hotel is the real thing, from its slightly listing floors to its ornate iron grill elevators, its fuddy duddy dining room, unspoilt by modern intrusions. Here, you will find a true step back in time that helps one not only envision but feel what life was like in this city of Victorian wonders. Most hotels these days have been ruined by shortsighted caretakers who mutilate their historic treasures with unnecessary modern intrusion that break the spell. The Hotel Windsor casts a powerful spell.
Minor things... the windows don't open and the view was nil. The lobby should be filled with the heavy Victorian furnishings like fern stands, and cloissonee vases but it is a bit sparse.

The most terrible thing is that there is a proposal to mutilate the hotel and transform it into a 36 story glass curtained monstrosity, utterly decimating its charms, making it into another generic soul-less hotel found anywhere, especially Sydney, which is full of ugly glass hotels, and which is why I choose to come to Melbourne and not soul-less Sydney. Unfortunately, those who hold the fate of the Hotel Windsor know not what they do. What they really should be doing is gaurding their one of a kind treasure. Instead, they are about to kill it. So glad I stayed there in all its historic glory. When its a glass walled monster, I'll never step foot in it again. I'll have to avert my eyes.

Reviewed April 01, 2010
10.0
Exceptional
Trudy from Afghanistan
Solo traveler
Superior King or Twin Room
Stayed 5 nights in December 2009

The Hotel Windsor”

So wonderful to get out of the taxi and the doorman uses your name to welcome you to the hotel. I loved it. Bed very comfortable and room amazingly quiet. The position was great to shop at the Boxing Day sales!
I walked into the hotel at 1am and didn't see a person. I made sure I locked my door.

The level of service from the outset was outstanding. I've stayed in many hotels where the staff don't speak. Everybody at the Windors is really friendly and most staff will use your name. For a quiet classy spot in the city I think the Windsor is hard to go past. Its also in close proximity to the major sporting arenas sush as The MCG, The Rod Laver Arena etc. I found the rate, through Agoda, made staying at The Windsor very affordable. I would certainly recommend staying there when in Melbourne.

Reviewed January 10, 2010
9.0
Exceptional
Lewis from United States
Couple
Superior King or Twin Room
Stayed 8 nights in March 2010

Great hotel in a grea location”

The absolutely best location for a tourist hotel in Melbourne. Spacious rooms, well-appointed.
inside rooms are claustrophobic.

When we first arrive we were assigned to a room that had frosted windows opening to building wall. We requested and were given a room with a street view and it was sensational. The location of the hotel is within one block of a tram stop and train station, enabling hotel guests full access to Melbourne's outstanding public transport system. The hotel's Cricketers Bar is probably the best watering hole in the city, We would surely stay at the Windsor on our next visit to Melbourne,

Reviewed April 02, 2010
9.3
Exceptional
Dan from Australia
Couple
Traditional Queen
Stayed 3 nights in September 2010

The Hotel Windsor, Melbourne”

Like a "Stately Lady" amongst modern, brash competitors
None

We (my husband & I) chose this hotel from the web as we were looking for something that had character and wanted the Hotel to be part of the holiday. It turned out that it (The Windsor) was the complete package and was perfect. No glossy affectations, no "look at me", just plain, honest, old style genuine hospitality, greatly missing in todays world. On of our children has moved to Melbourne so we will be back and would recomend it to anyone. Dan & Jintie Toovey

Reviewed September 13, 2010
8.8
Excellent
Camilla from Australia
Couple
Traditional Queen
Stayed 3 nights in March 2017

Grand old hotel packed with charm and in a brilliant location. ”

Cricketers bar too blokey. Just a pub. There is no elegant cocktail area where guests can entertain friends. Fitness centre has old equipment which does not function properly. Most of the weights missing. Needs a facelift and new fit out. Rooms comfortable with old world charm but air con not easy to adjust. Very helpful staff and good breakfast. Suspect the owners are letting the hotel run down to have leverage for a refurbish. Hopefully they will not be allowed to destroy a grand Melbourne icon. What is needed is more cosmetic than structural. Loved staying at Windsor and woul certainly book there again.

Reviewed March 26, 2017
9.6
Exceptional
Margaret from Australia
Family with teens
Junior Suite
Stayed 2 nights in June 2019

beautiful place, great location”

Loved staying at the Windsor, elegant generous spaces, warmly welcoming and helpful staff. Great location for visiting Melbourne for a show at her Majesty's or Princess Theatres, just a short walk to lots of great eateries in Little Bourke, or Little Collins, like Longrain, Punch Bar, too many to mention. Parking the car was taken care of by staff for a cost of $55 per day. We stayed in the Junior Suite, lovely space, two rooms, plus a generous bathroom with lots of shelf space for washbags, etc. We will be back!

Reviewed June 24, 2019

Dear Ms. Margaret, Thank you for the lovely comments in regards to our Team, Location and Amenities we appreciate your kind words. We look forward to welcoming you back soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 25, 2019
The Hotel Windsor
9.0
Exceptional
Michael from Australia
Couple
Traditional Queen
Stayed 3 nights in August 2009

You will feel just like family ”

Dinner and Breakfast served in "111 Spring St" the restaurant was fantastic, Concierge was truly wonderful best assistance and service I think I have received friendly and helpful. Bed was great.
If you are looking for Chrome Glass and LCD TV's this is not the place. Room could have done with a little more update.

If your looking for classic old style service and style with etiquette and sophistication this is it ... but if you are an average "Joe" who is looking for something special you wont be made feel out of place. We were made to feel like part of the "Windsor" family from the moment we arrived. Breakfast was outstanding, the service from all members of staff was flawless especially the concierge/door staff whom for two people that had never been to Melbourne before and asked a lot of questions were so helpful, patient, friendly and knowledgeable . I cannot say enough about what a lovely stay we had ...

Reviewed August 11, 2009
10.0
Exceptional
Jane
Solo traveler
Superior King or Twin Room
Stayed 3 nights in April 2019

Great historical hotel! Perfect location!”

My friend and I stayed 3 nights at the Hotel Windsor in April 2019. We booked a room with 2 beds & were surprised when we got 2 queen beds that were amazing- just the right firmness, 4 large wonderful pillows and incredible linens! The room was huge with high ceilings, a walk in closet & beautiful marble bathroom. Everything was very clean and comfy. So very happy. The location was great as well. Right in the CBD with the free tram & other great transportation options nearby. We were also within walking distance of wonderful restaurants, Queen Victoria Market and everything the city had to offer. We didn’t partake of the bar or restaurants, so I can’t comment about those. If I had one suggestion for the hotel, it would be that the lobby could use a little work. Everyone needs a littler makeover once in a while, but the flowers were spectacular!

Reviewed May 07, 2019

Dear Ms. Jane, Thank you for your very positive review, it’s so pleasing to read you enjoyed your stay with us. We appreciate your feedback and we look forward to seeing you return soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded May 07, 2019
The Hotel Windsor
9.2
Exceptional
Brian from United Kingdom
Business traveler
Traditional Queen
Stayed 2 nights in April 2016

old world but good world”

It's all too easy to categorise The Windsor as 'olde worlde'. But that's doing it an injustice. Class is difficult to replicate but The Windsor achieves what others emulate or espouse. An institution in Melbourne that it is a privilege to enjoy. May it be around for another 100 or so years.

Reviewed April 18, 2016
10.0
Exceptional
Michael from Australia
Couple
Traditional Queen
Stayed 1 night in April 2017

Exceptional”

Our second visit to the Windsor and delighted that our expectations were not compromised. Staff were particularly friendly and helpful. We were fortunate enough to also experience the harpist playing in the foyer in the afternoon. Charming! The Easter and floral decorations were a lovely festive touch. Hoping for a return visit when next in Melbourne

Reviewed April 17, 2017
9.0
Exceptional
Kean from Singapore
Solo traveler
Traditional Queen
Stayed 3 nights in March 2014

Comfort in a very convenient location ”

Location, history, service

Hotel location is well-connected to many public transportation lines and in walking distance to many other cafes and restaurants. Hotel interior is comfortable, though I was perhaps a little bit surprised that for a high end hotel in a city as global as Melbourne, there was no bath salt that came with the big bath tub in the bathroom (toiletries provided were rather basic and dodgy in qality), and that the wifi was not free (in fact, quite pricey!). Other than these two minor observations, this hotel is still a good bet for comfort and convenience if you are in the mood to splurge a little bit on your stay in Melbourne.

Reviewed June 03, 2014
8.7
Excellent
Fusae from Japan
Family with teens
Superior King or Twin Room
Stayed 2 nights in June 2012

Beautiful hotel. Great location. Friendly staff.”

Historic building, gorgeous fittings, friendly service, great location

it's located in melbourne cbd. we walked everywhere within cbd. there are trams and train stations nearby. afternoon tea at this hotel is recommended. cricket bar located within the hotel looked really good, but it is closed on sunday, so we couldn't go. all the fittings in the room and the actual hotel were gorgeous. we loved pianists playing in the reception area. fitness facility was a little diappointing.

Reviewed June 14, 2012
9.6
Exceptional
Stephanie from New Zealand
Couple
Traditional Queen
Stayed 3 nights in April 2018

Fabulous! Really excellent! ”

We got a very special deal for Hotel Windsor, so our room was small with no view, and that was fine. We found that every member of staff we had contact with was charming, helpful, and kind. We had breakfast in the dining room for all 3 mornings, and it was excellent with a good choice of best quality food, peaceful background music, newspapers, fine china, and attentive staff. We had the afternoon tea and again it was a very happy experience. The only thing we missed was that the restaurant is not open for dinner. Apart from that it was faultless. Thank you Hotel Windsor.

Reviewed April 14, 2018
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  • Exceptional location
  • Block Arcade
  • Parliament Railway Station is within 0.03 km
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