Place with Charm”

Well to summarize, I love this place, will be back and will bring friends. The beach is stunning and hard to beat, the pool area was beautiful and the rooms are older but well maintained and great character. The only complaints I would have, and these are minor. The facilities are a bit dated and need some TLC, and the food in the restaurant was subpar. Trust me though, get over these and go have an amazing stay here.

wonderful gem”

the place has the most wonderful pool. large pool for adults and kids. two hotsprings and icy pool. the place is huge. have buggy to send you around the hotel. breakfast was ok not much choice. location is a little out of nowhere but we rented a car so able to drive around the area. both kids enjoy the stay. near beach too.

Great place, but some Issues need to be fixed.”

The hotel itself is amazing, beautiful landscape and territory and sprigs of course. Great sea view. Kids enjoyed a lot. But what disappointed us, is a big noise from old air con system in Thai style room, we were unable to sleep all night and very stiff pillows. There were no wifi for 2 days of our stay neither in the rom nor in the beachfront restaurant. I want to come back again to this place, but really hope these issues will be resolved.

Stayed for only 1 night”

Nice resort, huge garden facility, food average. Reception massive lack of customer service. When checking-in they wanted to send us to the room by our own, it was raining... We asked them to drive us with one of their golf carts which they did. However we were let out infront of our building and left with the words "If you need anything just let us know". Doesnt really seem 4 or 5 star like. Resort seems to run only for chinese and russian market and day tourism for the hot springs. Staff apparently forgot how to please European guests, not their fault but the managements... However, F&B staff was great! Good place to stay and enjoy the hot springs if you dont mind the not so perfect service of the FO.

Quiet, relaxing and enjoyable”

Was lovely, grand pool villa was amazing, very private and very nice. Restaurant was quite average for the price, tasted ok. Pillows are very solid, both of us had aore necks due to not sleeping properly.

Sweet Honeymoon Suite”

If you want to relax, this is an EXCELLENT place for it. We highly recommend the Honeymoon Bungalow - you get your own private pool with a lovely Thai Style, gazebo-like area in the "back yard". Note: the first room we were in was the "Deluxe Pool Room". The room was actually quite noisy. They moved us to the MUCH more quiet Bungalow. Excellent customer service!!! At the time of booking this room was only about 30 USD more so I would have reserved this one had I known the noise level poolside. *highly recommend* They are wonderful people at a wonderful location! Just Go!

Visiting Phang Nga”

We stayed for 2 nights at a room facing the sea. nice area, great hot spring pool. The breakfast buffet good but not great. you will need a car to get around unless you plan to stay at the resort all the time, they have however some electric golf cars to take you to a nearby market. there are a lot of chinese tourist there, at the time we were there aprox. 90%

Perfect hotel for a quite and peaceful holiday”

This hotel is perfect for a quite and peaceful holiday. The hot spring pool and the normal pool is very well maintained and clean. The Thai dinner set was amazing and a huge portion. Maybe they can give a choice of meat.

close to nature resort”

The hotel is well maintenant. The atmosphere of the hotel is very nice. The hotel is for lovers and family. You can ghave beswim in the ocean , find clams with local at the hotel beach, you can swim in a swimming pool, and get healthy with hotspring. My fiance' and i will definitely come back. I recommend the seaview suite because you can see the sunset at yr balcony. It is worth yr penny.

Fantastic resort – huge romantic swimming pool”

It is a five star resort with huge swimming pool and other two pools for the hotspring water (45-48 degrees). Some rooms have direct access to the swimming pool, some have river view. The pool direct access rooms are the best. Rooms are large clean and nicely decorated. The gardens are nice too and well maintained. The resort has its private beach but not well for swimming due to safety reasons. Check-in and checkout is fast and smooth. Breakfast is good but very basic. The resort is in an isolated area and difficult to reach, but once in the resort you in another world. The resort is about 15 min drive north Phuket. The resort main attraction is the hotspring pools and the nice swimming pool. Many groups comes to the hotel from china, Russia and Europe. It is nice for romantic relaxation. All staff is helpful and polite. The service is Excellent.

Great hot spring pool”

We really liked staying at the resort itself. We thought it would be on the beach where we could swim, not possible. That was very disappointing. The food was not that great compared to other places at that price. The SWIMMING POOLS and hotspring pools were terrific. We did not particularly care for our room. It felt like it is for big tour groups that are staying overnight and not necessarily a resort to go stay with your family and relax in the room when you aren't at the pool. There is nothing around the area to do except be at the pool. We would not stay there again unless we were going there for a meeting in the area or another appointment

First Nicht no Wifi. Second nicht no Elektrik.”

I pay for Wifi and elektric. But no habe all the time. Stadt very gold. I bookt for 5 Okt. beacose I read big pool closed only til Ende öd September. But Ehen I came big pool Stil closed. Im very diseponted.

In desperate need of updating ”

Hotel is in the middle of nowhere. In need of updating. Staff we’re friendly but the hotel is a let down seems to cater for Chinese market as these were the only other guests at the hotel. I would not return here as it is vastly overpriced even with the Agoda deal.

Good place to relax, Great Pool, bedroom needs to be refreshed”

All was super good, only the room was a bit outdated with things to fix. The big highlight is the pool area. Breakfast wasn't amazing just standard. Staff is good and smiley.

Need renovate”

Hotel facilities is good, price is value. Building itself needed renovated. A lot of stains in bathroom. Lacked of communication between staff (some of them are nice and really helpful). I've order extra bed and they forgot to put in a room. Asked for extra 2 towels and they only bring 1. Overall not too bad but really frustrating.

Above average”

There is no beach available to use. The Internet in the room was very intermitant it worked sometimes, yet it kept disconnecting. The toilet broke twice and we had to have an engineer out. For a 5 star resort I was extremely disappointed. I would not return and not recommend to other people.

Over priced...”

Quite expensive, service was average, and the breakfast was minimal. Not worth the money.

relaxing stay here ”

love the hot and icy pool, enjoy stay not very busy during weekdays. lovely and helpful staff.

Excellent”

This place is great. We have really enjoyed our break here !!

Very good”

The hotel is wonderful. It has great facilities. However, the location is not so convenient is you are looking for something else outside. It was perfect for us as a honeymoon couple. We had the private pool villa and love it. Some areas, including the jacuzzi and a fountain at the pool, look like the hotel have not been well kept. The staff was very nice and the service was great. I would recommend it if you are looking to relax and get out of the crowds.