The Imperial Hotel Vung Tau
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The Imperial Hotel Vung Tau

159 Thuy Van Street, Thang Tam Ward, Thang Tam, Vung Tau, Vietnam
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Deluxe Double - Room plan The Imperial Hotel Vung Tau
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    Lobby The Imperial Hotel Vung Tau
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    Swimming pool [outdoor] The Imperial Hotel Vung Tau
    Deluxe Double - Room plan The Imperial Hotel Vung Tau
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     The Imperial Hotel Vung Tau

    The Imperial Hotel Vung Tau Reviews

    8.5
    Excellent
    /10
    (2891 reviews)See what guests said
    10.0
    Exceptional

    "The hotel is in a great location."

    Andrea

    -

    January 3, 2019

    8.7
    Excellent cleanliness
    Recommended by 87% of guests

    Things you’ll love about The Imperial Hotel Vung Tau

    Things you'll love

    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Sauna

    Exceptional
    Location
    9.0
    See map
    Exceptional location - 480 meters from city center
    Popular
    Nearby
  • Back Beach390 m
  • Lighthouse2.2 km
  • Vung Tau Light House2.21 km
  • Hon Ba Island2.25 km
  • Front Beach2.28 km
  • Tuong Dai Chua Kito Vua2.29 km
  • Worldwide Arms Museum2.3 km
  • Lam Son Stadium2.52 km
  • Duc Me Bai Dau4.22 km
  • Long Tan Cross29.79 km
  • This property is in high demand!

    Booked 19 times since yesterday | 7 travelers are looking at this property right now

    Value for money8.1
    Distance to city center1.5 km
    Location rating9.0
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport70.5 km

    Rooms available at The Imperial Hotel Vung Tau

    8.6
    Excellent
    Room comfort & quality
    Family  Suite (4 Adults)
    Family Suite (4 Adults)
    ...
    • Room size: 105 m²/1130 ft²
    • Ocean view
    • 2 single beds and 1 double ...
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    Premium Double
    Premium Double
    ...
    • Room size: 47 m²/506 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 1 king bed
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    Grand Triple
    Grand Triple
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 single bed and 1 double b...
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    Suite
    Suite
    ...
    • Room size: 72 m²/775 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 2 single beds & 2 single be...
    Enter dates to see prices
    Premium Twin Room
    Premium Twin Room
    ...
    • Room size: 55 m²/592 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Double Or Twin Deluxe Premium
    Double Or Twin Deluxe Premium
    ...
      Enter dates to see prices
      Deluxe Triple
      Deluxe Triple
      ...
      • Non-smoking
      Enter dates to see prices
      Premium King
      Premium King
      ...
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        Have a question for The Imperial Hotel Vung Tau?

        What people love about The Imperial Hotel Vung Tau

        • 8.0
          Very good
          Location

          "I love the location, the beach, the service, and all."

          Thai N.

          |

          December 19, 2018

        • 9.6
          Exceptional
          Location

          "By far location and private beach with poolside club makes this place the best of the possible options in the area."

          Daniel

          |

          December 23, 2018

        • 6.0
          Review score

          "Pros: The room is large and as beautiful as in the advertising, provided free soft drinks and fruits."

          Hong L.

          |

          July 17, 2018

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        More about The Imperial Hotel Vung Tau

        More about The Imperial Hotel Vung Tau

        8.8
        Excellent

        "The hotel and room gives you the "grand" ambience."

        Abdul R.

        |

        September 23, 2018

        An overview

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        What they offer

        7.2
        Very good

        "Clean and spacious."

        Chiew M.

        |

        September 3, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of The Imperial Hotel Vung Tau from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (2891)Booking.com Reviews (398)
        8.5
        /
        10
        Cleanliness8.7
        Facilities8.5
        Location9.0
        Room comfort and quality8.6
        Service8.7
        Value for money8.1
        All languages
        All guests (2891)
        All room types

        Show reviews that mention 

        Showing 1851 verified guest comments
        12345
        8.8
        Excellent
        Hiran from Singapore
        Couple
        Deluxe Double
        Stayed 2 nights in April 2019

        Getaway Holiday from Ho Chi Minh City”

        Imperial Hotel Vung Tau was easy access from HCMC via road or ferry (2 hrs). The Hotel & Residency is located in a nice part of town with private beach access across the road. Very clean and well laid out hotel. Great breakfast with a wide selection of eastern and western food. Wonderfully friendly and helpful staff. Beach area and pool across the street was clean and food and drink available on a private section of beach. The price of hotel was a bit steep as it was a midweek long holiday! Room size was large as it was a double room (suit) on the residency block with an attached living room and and kitchen. Highlight of our stay was the wide array of seafood available just next to the hotel. The food stalls where you buy the fresh seafood and they cook/BBQ it for you in just minutes. Plenty of cold beer available and prices are very reasonably. Overall, a nice getaway. A very children friendly hotel that can feel crowded during school holidays or long weekend!

        Reviewed May 04, 2019

        Dear Valued Guest, Thank you very much for your happy review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such happy guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded May 05, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Carolyn
        Couple
        Deluxe Twin
        Stayed 1 night in May 2019

        Gorgeous hotel with beautiful grounds”

        Totally worth planning a stay in Vung Tau around this hotel. The service is impeccable. They pay attention to details from the moment you slide into a large comfy chair in the lounge during check-in to the moment that you leave (including help with scheduling a bus back to Saigon). The pools are all beautiful and have nice places for shade. The room is spacious and the views of the beach are the best. In fact, it was hard to leave the hotel to explore Vung Tau, although we managed to.

        Reviewed May 14, 2019

        Dear Valued Guest, Thank you very much for your beautiful review of our hotel. We trust that you had a enjoyable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded May 18, 2019
        The Imperial Hotel Vung Tau
        9.6
        Exceptional
        Hong from Vietnam
        Solo traveler
        Premium Double
        Stayed 1 night in April 2019

        Great accomodation”

        very nice hotel, excellent view, the room is clean and spacious. Check in and out are very quick and easy. The only improvement point is the breakfast doesn't have much variety. The taste is ok, not excellent.

        Reviewed April 15, 2019

        Dear Valued Guest, Thank you very much for your happy review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such happy guest feedback, I am so happy to know how much you enjoyed your stay experience.. Our property and passionate colleagues are working hard everyday to make improvements wherever is possible. Many thanks again for your review and we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city to see our improvements. Sincerely, The Management Team

        Responded April 21, 2019
        The Imperial Hotel Vung Tau
        9.6
        Exceptional
        Thanh from Vietnam
        Family with young children
        Deluxe Double
        Stayed 1 night in March 2019

        excellent service and beautiful hotel”

        The hotel is very clean, beautiful and great location. This is the 3rd times I stay at this hotel and all the time it make me event more love it. The staffs are very friendly and helpful. I always got their welcome smile and support to my family. Highly recommend for family trips, better you come to Vung Tau on weekday.

        Reviewed March 25, 2019

        Dear Valued Guests, Thank you very much for your beautiful review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience at our clean hotel, the staff are very friendly and helpful. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded March 28, 2019
        The Imperial Hotel Vung Tau
        9.6
        Exceptional
        Drew from United Kingdom
        Couple
        Deluxe Double
        Stayed 4 nights in February 2019

        Best hotel in Vung Tau..”

        This is the 3rd time I've stayed at the Imperial and is definitely the best hotel in the area. Two great pools and great private beach. We got upgraded to an apartment when we arrived which was perfect for us. The food, wasn't the best this time around I have to say I recommend eating at La Serena restaurant over the road at the beach where they serve great Asian/seafood and you can sit outside near the sea on an evening. Lot's of other places in Vung Tau to eat though if you venture out!

        Reviewed March 24, 2019

        Dear Valued Guests, Thank you very much for your wonderful review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such wonderful guest feedback, I am so happy to know how much you enjoyed your stay experience at our great pools and great private beach. We also want to say thank you for taking the time to share your feedback regarding our food and bringing this issue to our attention. We will share your feedback with our team and make the necessary changes.. . Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded March 28, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Samina
        Couple
        Deluxe Twin
        Stayed 2 nights in February 2019

        Excellent Hotel by seaside ”

        Our trip was amazing Beautiful hotel , very clean, comfortable beds , lovely breakfast freshly made front of you, lots of selection, connected to beach , lots of swimming pool , very nice and polite staff Love everything about hotel and the country , will come back with my all family in school holidays.

        Reviewed February 27, 2019

        Dear Valued Guest, Thank you very much for your lovely review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded March 06, 2019
        The Imperial Hotel Vung Tau
        8.8
        Excellent
        Bao from Vietnam
        Couple
        Deluxe Twin
        Stayed 2 nights in February 2019

        Nice supports”

        Very nice supports from reception to securities. You stay this hotel for beach and quiet sleep. Everning you may taxi go to the park in Tran Phu street (front beach area), then walk around for food, cafe, bar... and other public funs, taxi about 10km

        Reviewed February 26, 2019

        Dear Valued Guest, Thank you very much for your nice review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such positive guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to our reception and security team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded March 06, 2019
        The Imperial Hotel Vung Tau
        6.4
        Good
        Quoc from Vietnam
        Couple
        Premium Double
        Stayed 1 night in April 2019

        Huge disappoinment”

        My stay with Premium Deluxe Ocean view, with one smell toilet as a starting point. The hotel has a Pool party, and they tell us not to use the Beach pool by 5:30 pm, in fact, it was total chao at the pool as they are setting up the music stage. The party is sold at 550K VND per ticket for all people. We dont use it but how can the hotel cut off our time and service at the pool, we paid full money via agoda and the hotel did not supply the full service, what kind of service is that? Then, they play the music till 11:30 PM which we cannot sleep ( our room is at front ocean view) and I have to call reception, they told me the party is over at 12pm and they feel sorry for that, as this party is hosted by the management. Come on, this time they makes me feel Imperial doesnt provide the required services, and they dont care about their guest. I paid full money to use service here, but they dont supply all. I have been guest more than 10 years here, this is totally upset, and I will never coming back, pls consider carefully or any date before u book the hotel!

        Reviewed April 30, 2019

        Dear Valued Guest, Thank you for your honest feedback; we appreciate all critiques as it greatly assists us in our commitment to constant improvement. Regarding your comments, we understand your frustration with the beach party during your most recent stay. The hotel considers this time period to be the busiest of the year, however we still strive to ensure all hotel entertainments are met out returned guest's expectation. We acknowledge that we could do better in managing the situation within 3 or 4 days in advance. There should have been more clear communication by our reservation team and guest, Moving forward, we will also be organizing these types of entertainment during our peak periods to ensure that all of our hotel activies are met guest's expectations. We sincerely apologize for the shortcomings and welcoming you back in the near future. Best Regards, The Management Team

        Responded May 05, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Ashley from Vietnam
        Couple
        Deluxe Double
        Stayed 1 night in April 2019

        Great hotel with professional receptionist”

        I had been stayed here for only 1 nite. The hotel was professional one, room 1011 ( the nite of April 25th). The room was beach facing, quite, clean enough. The most impression to me was the ways of hotel receptionist treating guests. Soft voice, great behaviours from them. The uniform of bellboy like Vietnam traditional soldier a bit, but nice. He always offered me to let him taking our picture at Lobby. You will like at home with that atmosphere. Highly recommended to travellers.

        Reviewed April 30, 2019

        Dear Valued Guest, Thank you very much for your fantastic review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such fantastic guest feedback, I am so happy to know how much you enjoyed your stay experience with our professional receptionist. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded May 05, 2019
        The Imperial Hotel Vung Tau
        6.4
        Good
        Nguyễn from Vietnam
        Group
        Grand Triple
        Stayed 1 night in April 2019

        Employee is not friendly”

        When i came and was checking there, the employee is not friendly with me. After give me the key and told me number of my room, there is nothing else more. No introduce about the hotel, no take me the room. That is not how a 5* hotel works.

        Reviewed April 27, 2019

        Dear Nguyễn, Thank you for your honest feedback; we appreciate all critiques as it greatly assists us in our commitment to constant improvement. Thank you for your compliments on your past visits here. This is the level of service that our guests are accustomed too and I apologize in this instance you were let down. Thank you again to accept my phone call and give me chance to work with the team for the improvement on lobby services. Once again my earnest apologies and we sincerely hope to welcome you back! Sincerely, The Management Team

        Responded May 05, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Thuy from Vietnam
        Couple
        Deluxe Twin
        Stayed 1 night in May 2019

        great hotel”

        Great hotel with many swimming pools and restaurants around. The beach is also good here. The decoration of hotel is beautiful. We really enjoy our stay.

        Reviewed May 16, 2019

        Dear Valued Guest, Thank you very much for your lovely review of our hotel. We trust that you had a enjoyable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded May 18, 2019
        The Imperial Hotel Vung Tau
        9.2
        Exceptional
        Sidsel from Denmark
        Family with teens
        Deluxe Double
        Stayed 4 nights in January 2019

        Fantastic place with sweet and kind staff”

        This hotel has everything, and the staff are nice and helpful. We forgot a bag and they helped by mailing it to the next place we were going to stay at. Great service!! Only bad thing was a WiFi that jumped on and off in the room

        Reviewed January 31, 2019

        Dear Sidsel, Thank you very much for leaving such kind feedback regarding your stay at The Imperial Hotel We will not fail to share your great comment about our staff service to the team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also apologize for the unstable Wifi connection. wifi in viet Nam, especially in coast area is quiet not in our fully control since it is affected strongly by the surrounding area. Sidsel, please do not hesitate to let us know about Wifi issue if you had chance to visit us again. We will set up a wifi router in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

        Responded February 19, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Andrea from United States
        Family with teens
        Deluxe Double
        Stayed 1 night in January 2019

        Very nice hotel”

        The hotel was very nice and we'll decorated. Our room had a view of the pool and had a balcony. The beach is across the street but the hotel has a bridge to connect it so you don't have to walk across the busy highway. We didn't care for the buffet breakfast or the food at the hotel it was just okay.

        Reviewed January 06, 2019

        Dear Andrea, It is very kind of you to leave such positive comment regarding your stayat the Imperial Hotel Vung Tau. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Team

        Responded January 06, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Andrea from United States
        Family with teens
        Deluxe Double
        Stayed 1 night in January 2019

        Very nice hotel and rooms were nice we had a view of the beautiful pool. ”

        The hotel is in a great location. The beach is across the street but you can get to it by a bridge which was convenient. I didn’t find the food or restaurants great as in other places we had visited on our trip. The staff was very friendly and welcoming when we needed anything. Overall was pleased with the hotel.

        Reviewed January 03, 2019

        Dear Andrea, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will not fail to share your comment about the food selection to our Executive Chef. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience We hope you will visit us again. Sincerely, Hotel Management Team

        Responded January 06, 2019
        The Imperial Hotel Vung Tau
        8.0
        Excellent
        hyejin from South Korea
        Couple
        Deluxe Twin
        Stayed 1 night in April 2019

        good”

        it was really good, nice view

        Reviewed May 04, 2019

        Dear Valued Guest, Thank you very much for your nice review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such happy guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded May 05, 2019
        The Imperial Hotel Vung Tau
        10.0
        Exceptional
        Julie from Canada
        Couple
        Premium Double
        Stayed 1 night in April 2019

        Best hotel service I’ve ever received”

        The imperial hotel has the best customer service I’ve ever experienced ever! The staff are friendly and went above and beyond to make my stay comfortable. The hotel was hot busy so I was upgraded to a nicer room than I had pay for. The place was clean and has old world decor. I would stay here again!

        Reviewed April 11, 2019

        Dear Valued Guest, Thank you very much for your wonderful review of our hotel. We trust that you had a comfortable and relaxed stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city. Sincerely, The Management Team

        Responded April 14, 2019
        The Imperial Hotel Vung Tau
        8.0
        Excellent
        Duong from Vietnam
        Family with young children
        Deluxe Twin
        Stayed 1 night in February 2019

        it's good but not the best”

        PROS : _near the center _Renaissance architechture _very friendly and helpful staff _room with lots of convenient _place near the beach and in the center of the city _has footbridge to go to the beach without acrossing the street. CONS : _price / value point : 5 (in 10 grade) _beds (2 beds/room) are small _some rooms have smell of the mold _breakfast buffet less food than the other 5 star hotel _kids from 6 yrs count as an adult _small pool near the beach, too crowded in holiday.

        Reviewed April 10, 2019

        Dear Valued guest, Thank you very much for taking the time to review of our hotel. We trust that you had a satistified to stay with us. Our property and passionate colleagues are working hard everyday to make improvements wherever is possible. Many thanks again for your review and we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city to see our improvements. Sincerely, The Management Team

        Responded April 14, 2019
        The Imperial Hotel Vung Tau
        8.8
        Excellent
        Peter from Vietnam
        Couple
        Deluxe Double
        Stayed 1 night in March 2019

        A little old, but still worth it”

        Found this hotel to be very nice however could do with a renovation in order to justify its cost. It is quite an old building. None the less a very pleasant stay. One example, at breakfast, the air conditioning unit was dripping water in multiple places including on my head and shoulders as i ate. When i reported this to the staff they seemed to be fully aware, simply apologized and moved on.

        Reviewed March 26, 2019

        Dear Valued Guests, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention as well as your generous to review our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your breakfast due to the dripping of our conditioning. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary improvements. We do hope to have the opportunity to welcome you back in the near future, so that we can provide a better experience. Sincerely, The Management Team

        Responded March 28, 2019
        The Imperial Hotel Vung Tau
        8.0
        Excellent
        Navine
        Group
        Deluxe Twin
        Stayed 1 night in February 2019

        Comfortable stay”

        The private beach is a plus at the hotel and possibly the highlight. The beach staff friendly and helpful; the beach bar that brings tour drinks after ordering was a plus. Breakfast bar was limited, could have a wider selection, didn't look appealing to the eye how it was laid out. Overall very pleasant stay, very friendly staff, grande hotel and very clean.

        Reviewed March 07, 2019

        Dear Valued guest, Thank you very much for taking the time to review of our hotel. We trust that you had a satistified to stay with us. Our property and passionate colleagues are working hard everyday to make improvements wherever is possible. Many thanks again for your review and we look forward to welcoming you back very soon when your travels plan ahead to bring you back to Vung Tau city to see our improvements. Sincerely, The Management Team

        Responded March 13, 2019
        The Imperial Hotel Vung Tau
        8.4
        Excellent
        YONGSEOK from South Korea
        Family with teens
        Grand Triple
        Stayed 2 nights in September 2018

        overall, okay”

        Overall it is okay, but there is an opportunity for improving. 1. There was ash tray at the balcony and it was full of cigarettes in and around. 2. Shower head could not be fixed, so I had difficulty to have a shower.

        Reviewed October 20, 2018

        Dear Mr/Ms Youngseok, Thank you very much for letting us know the details of your recent stay with us, please accept our apologies for a few issues that you experienced as our guest. We assure you that we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Your comments will be discussed with our Housekeeping Team, as well as our Engineering Team. Again, thank you for sharing your comments and we wish you would give us another opportunity to welcome you back soon. Sincerely, Hotel Management

        Responded October 20, 2018
        The Imperial Hotel Vung Tau
        12345
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        The Imperial Hotel Vung Tau
        |Excellent 8.5
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        • Exceptional location
        • Back Beach
        • Vung Tau Bus Terminal is within 1.14 km