2025
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Awarded as a top choice of Agoda travelers in 2025.

The Initial Residence

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

355 Balestier Road, Novena, Singapore, Singapore, 329782

Highlights

Gym

They have a in-house Gym and Coffe shop.
Excellent room comfort & quality

It was spacious and the washing machine was a plus.
Highly Rated by Family Traveller

It has been a perfect 7 day staycation with my family.

It was spacious and the washing machine was a plus.
Top property facilities

The building and apartment is new and works really well.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Family room

Kitchen

Luggage storage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Novena part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Service 9.0
Cleanliness 8.9
Value for money 8.9
Location 8.7

Based on 484 verified reviews

Service

9.0

Cleanliness

8.9

Value for money

8.9

Location

8.7

Facilities

8.4

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Nearest transportation options

Novena is within 0.96 km

Novena MRT Station is within 0.97 km

See map

8.7Excellent

Location rating score

Excellent location - 560 meters from city center
Exceptional for walking
More details on walking
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There are 57 places in walking distance!

Walkable places
The Durian Expert
270 m
Ka Ki
370 m
Whampoa Hawker Centre
370 m
Neverland
420 m
Sindy Durian
470 m
Popular landmarks
Orchard Road
2.9 km
Singapore Botanic Gardens
4.1 km
Singapore Flyer
4.1 km
National Orchid Garden
4.3 km
Sands Skypark Observation Deck
4.5 km
Closest landmarks
Parkway Health
40 m
Shaw Plaza Car Park
90 m
De Boutique Gym
210 m
Balestier Point
270 m
White on Whites
290 m

Good to know

Value for money8.9
Location rating8.7
Nearest airportSeletar Airport (XSP)
Distance to airport10.3 km

Select your room

1/9

One-Bedroom Triple

49 m²/527 ft²
Max 4 adults
1/8

1 Bedroom Standard

29 m²/312 ft²
Max 3 adults
1 queen bed
1/8

Triple Room

50 m²/538 ft²
Max 3 adults
1 sofa bed and 1 king bed

9.0

Exceptional

Room comfort and quality

City view

1/7

One-Bedroom Triple

50 m²/538 ft²
Max 5 adults
1 king bed and 1 sofa bed
Fits groups

Outdoor view

1/8

One Bedroom Garden Unit

35 m²/377 ft²
Max 4 adults
1/6

1 Bedroom Suite

50 m²/538 ft²
Max 2 adults
1 king bed or 2 single beds

8.6

Excellent

Room comfort and quality

City view

1/6

Studio

24 m²/258 ft²
Max 2 adults
1 queen bed

8.4

Excellent

Room comfort and quality

City view

1/6

Two-Bedroom Family

44 m²/474 ft²
Max 6 adults
2 single beds and 1 double bed
Fits groups
1/6

1 Bedroom Garden View

30 m²/323 ft²
Max 2 adults
1 queen bed

8.2

Excellent

Room comfort and quality

City view

1/6

1 Bedroom Deluxe

38 m²/409 ft²
Max 2 adults
1 king bed

8.9

Excellent

Room comfort and quality

City view

Frequently asked questions

While staying at The Initial Residence, delight in your evening or night out at Lithe House, Albert Court Village Hotel Lobby Lounge, and Thumper Bar to make the most out of your nightlife.

The Initial Residence's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

The Initial Residence supports up to 4, with payment card options consisting of American Express, Cash, MasterCard, and Visa.

Verified business travelers that have stayed at this property have given The Initial Residence an average rating of 8.2. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given The Initial Residence an average rating of 8.8. You can look up more complete customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given The Initial Residence an average rating of 9.0. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given The Initial Residence an average rating of 8.8. You can look up on more comprehensive customer reviews, and remarks for this property down in the review section.

The nearest train, metro, or bus station is Novena, 956.86 m away from The Initial Residence.

Shopping options in The Initial Residence’s Novena neighborhood include Orchard Road.

The Initial Residence’s location in the Novena neighborhood makes it close to well-known destinations which includes Little India and Orchard Road.

The Initial Residence is located within Novena, which makes it effortlessly close to natural sights including Cloud Forest.

More about The Initial Residence

More about The Initial Residence

Experience Comfort and Convenience at The Initial Residence, Singapore

Nestled in the vibrant heart of Singapore, The Initial Residence offers a perfect blend of modern comfort and warm hospitality. With 46 thoughtfully designed rooms, guests can enjoy a cozy yet contemporary atmosphere, ideal for both leisure and business travelers. Check-in begins at 3:00 PM, giving you ample time to settle in and start exploring the bustling city around you. Check-out is conveniently scheduled until 12:00 PM, allowing for a relaxed departure experience. Families traveling with children will find The Initial Residence particularly accommodating. The hotel welcomes kids aged 3 to 12 to stay free of charge, making it an excellent choice for family vacations. Whether you're here to discover Singapore’s iconic sights or to unwind in a welcoming environment, this hotel provides the perfect base for your stay, combining comfort, accessibility, and family-friendly policies.

Convenience Facilities at The Initial Residence Singapore

Experience seamless comfort and security during your stay at The Initial Residence Singapore, where convenience is a top priority. Guests can enjoy peace of mind with the availability of safety deposit boxes, allowing you to securely store your valuables and essentials. Stay connected effortlessly with complimentary Wi-Fi available both in all rooms and in the public areas, ensuring you can work, browse, or communicate without interruption. For added convenience, a vending machine is accessible on-site, providing quick and easy access to snacks and beverages whenever you need a refreshment. Whether for business or leisure, The Initial Residence offers practical amenities designed to enhance your stay.

Convenient and Hassle-Free Transportation at The Initial Residence

At The Initial Residence, we understand the importance of convenient and hassle-free transportation for our guests. That's why we provide a range of transport facilities to ensure that your stay with us is as comfortable and enjoyable as possible. For guests who prefer to drive, we offer a car park with charges applied. This means that you can conveniently park your vehicle on-site and have peace of mind knowing that it is secure. Whether you are traveling for business or leisure, having a dedicated parking space at the hotel allows you to easily explore the vibrant city of Singapore at your own pace. In addition to the car park, we also offer easy access to public transportation options. Located just a short walk away from the nearest MRT station, you can easily navigate the city using the efficient and reliable train system. Whether you're heading to the famous shopping districts of Orchard Road or the cultural heritage sites in Chinatown, getting around Singapore has never been easier. With our convenient transport facilities, you can spend less time worrying about logistics and more time enjoying all that Singapore has to offer.

Indulge in Culinary Delights at The Initial Residence's Restaurant

At The Initial Residence, guests can experience a gastronomic journey like no other at our exquisite restaurant. Our dining facilities are designed to cater to the diverse tastes and preferences of our esteemed guests. Step into our elegant restaurant and be greeted by a warm and inviting ambiance that sets the stage for an unforgettable dining experience. Whether you are looking for a hearty breakfast to start your day, a leisurely lunch with friends, or a romantic candlelit dinner, our restaurant offers a menu that will tantalize your taste buds. Our talented team of chefs takes pride in crafting a culinary masterpiece using the finest ingredients sourced locally and internationally. Indulge in a wide array of delectable dishes that showcase the rich flavors of Singaporean cuisine, as well as international favorites. From authentic local street food to gourmet delicacies, our restaurant promises to satisfy even the most discerning palates. To complement your dining experience, our restaurant also offers an extensive selection of wines, spirits, and handcrafted cocktails. Whether you prefer a classic vintage or a trendy cocktail, our knowledgeable staff will be delighted to recommend the perfect pairing for your meal. With its impeccable service, exquisite ambiance, and mouthwatering cuisine, dining at The Initial Residence's restaurant is truly an experience to remember. Whether you are a hotel guest or a local resident, we invite you to embark on a culinary journey that will leave you craving for more.

Explore The Initial Residence’s Diverse Room Options for a Perfect Stay in Singapore

The Initial Residence offers a variety of thoughtfully designed rooms to cater to different preferences and group sizes. Guests can choose from cozy Studios of 24 square meters with a comfortable Queen Bed or opt for the slightly larger Studio - Residence at 29 square meters, perfect for those seeking a bit more space. For travelers desiring scenic views, the 1 Bedroom Garden View at 30 square meters provides a peaceful retreat, while the 1 Bedroom Deluxe at 38 square meters offers ample space with a luxurious feel. For larger groups or families, the 1 Bedroom Suite, spanning 50 square meters, accommodates either a King Bed or two Single Beds, providing flexibility for different needs. The Family Room, at 44 square meters, is ideal for those traveling together, and the Triple Room, also 50 square meters, offers options with a Sofa Bed or King Bed for added comfort. Booking these rooms through Agoda ensures you receive the best prices and enjoy a seamless, hassle-free reservation experience, making your stay in Singapore both affordable and convenient.

Discover the Vibrant Novena District in Singapore

Located in the heart of Singapore, the Novena district is a vibrant and bustling neighborhood that offers a perfect blend of modernity and tradition. With its strategic location, Novena is a popular choice for both business and leisure travelers seeking convenience and accessibility. One of the main highlights of Novena is its proximity to renowned medical institutions such as Tan Tock Seng Hospital and Mount Elizabeth Novena Hospital, making it a preferred destination for medical tourists. In addition to its healthcare facilities, Novena is also home to a plethora of shopping malls, including the popular Velocity@Novena Square and United Square Shopping Mall. Here, visitors can indulge in retail therapy, enjoy delectable cuisines at various restaurants, and catch the latest blockbuster at the cinema. For nature lovers, Novena offers easy access to the picturesque MacRitchie Reservoir Park, where you can embark on a refreshing hike or rent a kayak to explore the tranquil waters. The nearby Singapore Botanic Gardens, a UNESCO World Heritage Site, is also worth a visit, with its stunning flora and fauna, serene lakes, and themed gardens. With its convenient transportation links, including the Novena MRT station, visitors can easily explore other popular attractions in Singapore, such as Orchard Road, Marina Bay Sands, and Gardens by the Bay. Whether you're seeking medical treatments, shopping, dining, or simply immersing yourself in nature, Novena is the perfect base for your Singaporean adventure.

Convenient Airport Transfers to The Initial Residence in Novena, Singapore

Welcome to The Initial Residence, a luxurious hotel located in the vibrant neighborhood of Novena in Singapore. When it comes to reaching this exquisite property from the nearest airports, you have a few options that will ensure a smooth and hassle-free journey. If you are arriving at Singapore Changi Airport, the most convenient way to reach The Initial Residence is by taxi. Taxis are readily available at the airport and can take you directly to the hotel in approximately 25 minutes, depending on the traffic. The journey will provide you with a glimpse of Singapore's modern skyline and bustling streets. Alternatively, you can also opt for public transportation. Take the MRT (Mass Rapid Transit) from Changi Airport to Novena MRT Station, which is just a short walk away from The Initial Residence. The MRT journey will take around 40 minutes, but it is a cost-effective option and allows you to experience Singapore's efficient public transportation system. For those arriving at Seletar Airport, the best way to reach The Initial Residence is also by taxi. The journey from Seletar Airport to Novena takes approximately 20 minutes, depending on the traffic. Taxis are readily available at the airport, making it a convenient and hassle-free option. No matter which airport you arrive at, The Initial Residence in Novena is easily accessible, ensuring a seamless start to your stay in Singapore. With its prime location and various transportation options, you can quickly immerse yourself in the vibrant city and explore all that Singapore has to offer.

Discover the Vibrant Surroundings of The Initial Residence

Nestled in the heart of Singapore, The Initial Residence offers easy access to a plethora of landmarks and attractions that will enhance your stay. Immerse yourself in the rich history of the city by visiting the Old Police Academy Dojo, a historic landmark that showcases the traditional martial arts training grounds of Singapore's police force. For those seeking wellness and healthcare, Parkway Health is just a stone's throw away. This renowned medical center provides top-notch healthcare services and is a trusted name in the region. Culture enthusiasts will be delighted to know that the Singapore International Festival of Arts is within close proximity. Immerse yourself in a world of art, music, and performances as you explore the vibrant festival scene. For a holistic approach to healthcare, Ken Jia Tcm Healthcare PTE. LTD. offers traditional Chinese medicine treatments that can rejuvenate and revitalize your body and mind. Located nearby is Block 98A, a bustling neighborhood that offers a variety of shops, restaurants, and local attractions. Explore the vibrant streets and indulge in the local cuisine for a truly authentic experience. The National Centre for Infectious Diseases and the National Neuroscience Institute are also in the vicinity, ensuring that you are never far from world-class medical facilities. If you're in need of dental services, Balestier Dental Surgery is just a short distance away. With their team of experienced dentists, you can expect quality dental care in a comfortable environment. Thomson Medical Centre, a leading private hospital, is also within reach. Whether you require medical assistance or are planning for a wellness retreat, this renowned healthcare institution has got you covered. For a spiritual experience, make sure to visit the Sasanaransi Buddhist Temple. This serene temple offers a peaceful sanctuary where you can find solace and tranquility amidst the bustling city. With its prime location surrounded by these landmarks and attractions, The Initial Residence is the perfect choice for travelers seeking convenience, culture, and comfort.

Convenient Public Transport Options near The Initial Residence

Located in the heart of Singapore, The Initial Residence offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. One of the nearest stations is Novena MRT Station, which is just a short walk away from the hotel. This underground train station is part of the North South Line, providing direct connections to major attractions and business districts in the city. Whether you're planning to explore the vibrant shopping district of Orchard Road or visit the iconic Marina Bay Sands, Novena MRT Station offers a convenient and efficient way to get around the city. In addition to Novena MRT Station, The Initial Residence is also close to several bus stops. These bus stops are well-connected to various parts of Singapore, allowing guests to easily explore the city at their own pace. With a reliable and extensive bus network, visitors can easily reach popular attractions such as Gardens by the Bay, Sentosa Island, and Chinatown. Whether you prefer the convenience of the MRT or the charm of a bus ride, The Initial Residence offers a prime location with excellent public transport options nearby.

Diverse Dining Options in the Vicinity

The Initial Residence is surrounded by a plethora of dining options that cater to various tastes and preferences. For those craving a juicy steak or mouthwatering burgers, Josh's Grill is just a short walk away. Lao Beijing Square 2 offers delectable Chinese cuisine, while TungLok Teahouse serves up traditional dim sum and other Cantonese delights. Thailily is a must-visit for lovers of authentic Thai flavors, and Ramen Play is the go-to spot for delicious Japanese ramen. Craving some dumplings? Look no further than Chao Chao Gyoza. For a taste of local hawker fare, Whampoa Food Center is a bustling food haven. Vegetarians will be delighted by the extensive menu at Lotus Vegetarian, while Xing Hua offers delectable seafood dishes. And if you're in the mood for a hearty sandwich, O'Briens Irish Sandwich Bar in Novena is just a short distance away. With such a diverse range of dining options, guests of The Initial Residence will never run out of choices when it comes to satisfying their culinary cravings.

Shop Till You Drop: Discover the Best Shopping Landmarks Near The Initial Residence

Located in the vibrant city of Singapore, The Initial Residence offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you'll find Zhongshan Mall, a haven for shopaholics with its wide range of retail outlets and trendy boutiques. If you're looking for a one-stop shopping destination, Square 2 is the place to be. This modern mall boasts a variety of international brands, local designer stores, and a food court offering a diverse range of cuisines. Velocity Mall, located adjacent to the famous Novena Square, is another must-visit shopping destination. With its extensive selection of fashion, electronics, and lifestyle stores, you're sure to find something that catches your eye. For families with kids, United Square Shopping Mall is a great choice. This family-friendly mall features a wide array of children's stores, entertainment options, and dining establishments. Art enthusiasts will appreciate a visit to Miaja Gallery, a contemporary art space that showcases unique works by local and international artists. And if you're looking for a bargain, head over to Beauty World Centre, a bustling shopping complex known for its affordable clothing, accessories, and beauty products. With these incredible shopping landmarks just a short distance away, The Initial Residence is the perfect base for a memorable shopping spree in Singapore.

Exceptional Customer Ratings at The Initial Residence

The Initial Residence in Singapore, Singapore has consistently received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.8, it is clear that guests have been delighted with their experience at this hotel. One aspect that stands out in the customer reviews is the incredible value offered by The Initial Residence. With a remarkable rating of 9.0 for value, guests have expressed their satisfaction with the affordable prices and the exceptional quality of service provided. This hotel offers excellent amenities and facilities at a reasonable price, allowing guests to enjoy a comfortable and memorable stay without breaking the bank. Another highlight of The Initial Residence is its impeccable cleanliness, as evidenced by its impressive rating of 9.0. Guests have consistently praised the hotel's dedication to maintaining a spotless environment, ensuring a pleasant and hygienic stay for all visitors. From the pristine rooms to the well-maintained common areas, guests can expect a high standard of cleanliness throughout their stay at The Initial Residence.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
Available in all rooms
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Non-smoking
  • Refrigerator
  • Sofa
  • Toiletries
  • TV [flat screen]
  • Washing machine

Location

355 Balestier Road, Novena, Singapore, Singapore, 329782

Excellent8.7

Location

Airports
  • Seletar Airport (XSP)
    10.3 km
  • Singapore Changi Airport (SIN)
    16.3 km
Public transportation
  • Novena
    960 m
  • Novena MRT Station
    970 m
Hospital or clinic
  • Parkway Health
    40 m
Shopping
  • Orchard Road
    2.9 km
Convenience store
  • 7 Eleven
    100 m
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Orchard Road
    2.9 km
  • Singapore Botanic Gardens
    4.1 km
  • Singapore Flyer
    4.1 km
  • National Orchid Garden
    4.3 km
  • Sands Skypark Observation Deck
    4.5 km
  • Cloud Forest
    4.8 km
  • Chinatown
    4.8 km
  • Gardens By The Bay
    5.0 km
  • Universal Studios Singapore
    8.4 km
  • Singapore Zoo
    11.0 km
Nearby landmarks
  • Parkway Health
    40 m
  • Shaw Plaza Car Park
    90 m
  • De Boutique Gym
    210 m
  • The Durian Expert
    270 m
  • Balestier Point
    270 m
  • White on Whites
    290 m
  • N B Tham Clinic
    350 m
  • Balestier Dental Surgery
    350 m
  • Ka Ki
    370 m
  • Whampoa Hawker Centre
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Check-out time is at 1200 noon.
    Late check-out is available at the following rates: • Until 1800 hours: 50% of the daily rate. • After 1800 hours: 100% of the daily rate.
  • A refundable security deposit of SGD 200 is required upon check-in. This will be held as a guarantee for any incidental charges during the stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
The property
  • Number of floors5
  • Number of rooms 46
  • Number of restaurants1

Reviews of The Initial Residence from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 8.4
  • 10
  • 10
  • 8.8
  • 9.2
  • 10
  • 8.0
  • 10
  • 8.4

Most recent

  • Service score 9 out of 10 and is a high score in Singapore
    Service9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Singapore
    Cleanliness8.9
  • Value for money score 8.9 out of 10 and is a high score in Singapore
    Value for money8.9
  • Location score 8.7 out of 10 and is a high score in Singapore
    Location8.7
  • Facilities score 8.4 out of 10 and is a high score in Singapore
    Facilities8.4
High score for Singapore

Rating

9+ Exceptional (107)
8-9 Excellent (21)
7-8 Very Good (25)
6-7 Good (10)
<6 Below Expectation (13)

Review summary

Powered by OpenAI

The hotel boasts exceptional service from friendly and attentive staff. Guests appreciate the prime location providing easy access to transportation, amenities, and diverse dining options. The rooms are spacious, clean, and furnished with a fully functional kitchen and necessary amenities - perfect for an extended stay. The cozy ambiance is ideal for couples and small families. Nearby attractions such as Marina Bay Sands and Gardens by the Bay are within walking distance.

Generally clean hotel, some reviews suggest room for improvement in cleaning.

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Location

Mentioned in 36 reviews
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88% Positive
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11% Unfavourable

Cleanliness

Mentioned in 30 reviews
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73% Positive
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26% Unfavourable

Service

Mentioned in 30 reviews
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93% Positive
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6% Unfavourable

Room comfort

Mentioned in 18 reviews
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77% Positive
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22% Unfavourable

Room size

Mentioned in 17 reviews
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88% Positive
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11% Unfavourable

Value for money

Mentioned in 14 reviews
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92% Positive
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7% Unfavourable

In room amenities

Mentioned in 9 reviews
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100% Positive

Kitchen

Mentioned in 6 reviews
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83% Positive
sentiment-negative-indicator
16% Unfavourable

Air conditioning

Mentioned in 5 reviews
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40% Positive
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60% Unfavourable
Showing 176 verified guest comments
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  1. 8.4
    Excellent
    강동현 from South Korea
    Business traveler
    studio standard
    Stayed 12 nights in August 2025

    “Review of a 2-week stay at Singapore Initial Residence.”

    Accommodation Location and Surroundings Location: It is located near Orchard Road, directly in front of the Orchard Hotel pedestrian bridge, making it easy to find. Remembering the pedestrian bridge would be helpful. Nearby Facilities: There is a Fair Price supermarket in Shaw Plaza, which is connected to the accommodation, where you can easily purchase groceries, takeout, instant noodles, etc. There are also various restaurants available (Burger King, Japanese restaurant, Chinese restaurant), making it convenient. Transportation: The MRT station is a bit far, taking about 15-20 minutes to walk. However, there is a bus stop nearby, so taking the bus allows you to travel within 5 stops, and the bus intervals are also short, making it convenient. Atmosphere: Unlike the tourist-heavy Orchard, this area is inhabited by many locals, making it recommended for those who want to experience the local atmosphere of Singapore. Rooms and Facilities Room: The studio room is much larger than a standard hotel. It feels about twice as spacious compared to when I stayed at Yotel, providing ample space. Facilities: The room has a sink and a washing machine, which is very useful for long-term stays. The water pressure is good, and the air conditioning works well. Disadvantages: The soundproofing is not perfect, so noises from the hallway or adjacent rooms may be heard. Additionally, there was an incident where a staff member incorrectly rang the bell at midnight, but afterwards, they used the 'do not ring bell' button. Amenities: The gym on the second floor only has one treadmill and one piece of equipment, which was disappointing. However, there is a nearby river that is good for running, allowing for safe exercise even at night. Service and Others Staff Service: Most staff members are friendly, and upon check-in, they kindly offered coffee even though I arrived before 3 PM. Housekeeping: Housekeeping is provided three times a week on Tuesday, Thursday, and Saturday, keeping the room tidy without any special requests. Deposit: Please note that the deposit at check-in has changed from the previous 100 SGD to 200 SGD. Both cash and card payments are accepted, and if paid by card, it is automatically canceled after checkout. Dining: There are no Korean restaurants nearby, but you can find one by taking a bus to the Novena station area. Overall Review I stayed for two weeks on a business trip and was very satisfied with the spacious room, convenient facilities, and surrounding commercial area. Priced at under 200,000 won per night, it offers excellent value for money, and I would be willing to visit again.

    Reviewed September 11, 2025
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    TUN from Malaysia
    Family with young children
    1 Bedroom Deluxe
    Stayed 9 nights in December 2024

    “10 days 9 nights ”

    The hotel was amazingly neat and clean. Has a fridge with freezer, kitchen with stove, dryer and washing machine with laundry soap, a bottle of body wash and shampoo,towels,face towels, shower caps, toothpaste and toothbrush. There is also a hair dryer. There is no iron board or iron facilities but u can request if you need 1 and they will send it to your room. I brought my own iron so I just borrow their iron board. The staffs are very helpful and friendly.You can ask them anything and they will respond to you with good suggestions as they are very informative. There is a restaurant called thank you and come again but it is not halal but it is okay for the Muslims to have coffee or tea. In front of the hotel there is a mall called Shaw plaza. Inside there are fair price supermarket where you can get your snacks, or necessity. There is a bakery as well selling all sorts of breads and muffins. There is a guardian pharmacy. Restaurants like Coffee bean and burger king are the only halal food served but the rest of the f&B there are not halal. You can find halal mamak shop selling roti canai or here they call it roti phrata, nasi lemak bungkus and other food like nasi kandar at Kim keat road which is within walking distance(5-10 mins). There is also a 7 eleven next to the Shaw plaza. For halal food you can go to paya lebar square mall by grab car or taxi which cost around 7-10sgd. At paya lebar square there are foodcourt selling many delicious halal food. Crave nasi lemak, jolibee, Mcdonald, and other halal restaurants are at paya lebar square which is about 15 - 20mins from the hotel. There is also a Mrt next to paya lebar square which is very convenient for you to get around. The nearest mrt from the hotel is novena but it is far by walking. It takes about 20 mins. It is not convenient for family with kids especially when the weather is blazingly hot. There is a bus stop in front of the hotel and in front of Shaw plaza. You need to but the ezlink card or nets for public transport. I bought at the money changer in the changi airport for 10sgd. In the card has 5sgd for you to spend on public transport. If you need to topup the card, u can topup at the mrt station.

    Reviewed December 10, 2024
  3. 10.0
    Exceptional
    MARIA from New Zealand
    Couple
    studio standard
    Stayed 10 nights in June 2025

    “Highly recommended”

    Our stay in the Initial is nothing but truly exceptional. The location is convenient and the place itself if neat and comfy to stay in. Complete amenities is a plus. The staff were absolutely accomodating and amiable, special thanks to Rosanna as she always gives us the best smile and lending hand ever. Would definitely recommend this place to everyone as it immensely provides true value for money and comfort at the same time.

    Reviewed June 16, 2025
  4. 9.2
    Exceptional
    Jaime from New Zealand
    Couple
    studio standard
    Stayed 7 nights in July 2024

    “Good value for money”

    My mum and I stayed at The Initial Residence in a standard 1-bedroom unit for 7 days. The Initial Residence is located right across from Shaw Plaza, and there are lots of places to eat within walking distance. It is about 20 minutes walk away from the nearest MRT station, but we found it was very convenient to take the bus (which can then connect to MRT stations). Luna was the young lady who checked us in, and she was lovely and helpful. Nothing was too much trouble when we asked for assistance. There was another man who was also very friendly, but one other guy didn't seem very approachable. He was polite enough when I actually spoke to him, but the lack of eye contact with guests could give the impression that he didn't really want to be there. There were some minor things for travellers to be aware of: 1. A SGD 100 deposit (cash only) is required upon check in. This is refunded to you upon check out. 2. Housekeeping is once every two days. However, you need to explicitly request for this at the front desk every two days. We had turned on the housekeeping light on our third day, but our room was not cleaned. We were told that the cleaners had been scolded by previous guests when they entered the room (even though the housekeeping light was switched on), so the cleaners now only enter the rooms when the guests request the clean. Other than that, we had a great stay and would recommend The Initial Residence.

    Reviewed August 01, 2024
  5. 9.6
    Exceptional
    Sameer from India
    Family with young children
    1 Bedroom Deluxe
    Stayed 6 nights in May 2023

    “Excellent for any and every one”

    The best stay we could have asked for #1. Cost, it did cost us at least 20% lower than a hotel room with four times the space. It was nearly a 550 sqft apartment. I would have paid atleast SGD 40 lower than any hotel like furama , hotel boss or V Lavender (budget hotels). The same SGD 40, which we saved, we used to travel through Grab every day #2. Cleanliness. The apartment and property seemed new and unused. Well kept. Immaculately clean. Extremely comfortable bed. Fully functional kitchen with clean and nice bowls, plates, cups, pot and pan. Fully functional washing machine, microwave and fridge This saved us more money and time since we mostly dined in. Atleast SGD 30 every day Note, the washing machine when it dries the clothes may shrink some clothes. It doesnt actually shrink clothes but it's crumbled and difficult to iron. Once properly ironed or worned a couple of times, the clothes may be normal again #3. While metro may not be close, the bus station is right opposite the hotel (2 minutes walk on the overhead bridge). Direct bus to Harbor front or little India or garden by the bay. (Max 40.minites travel, 10 minutes by cab) Novena station is 5 minutes drive or 12-15 minute bus ride. The cost saved in the room cost was used in Grab #4. Shaw plaza Mall is right opposite the hotel. Vegetarians have a food option within 5 minutes walkable distance (tandoori corner) we neevr tried it since we always dined in and also because the hotel closed around 9:30pm and opens late, and you may probably be sightseeing around these hours. But for non vegetarian, there are all options available within 2 minutes walk , be local/hawker food or fine dining #5. Checkin and checkout process was extremely easy. Be mindful, they will have a cost sheet shared where you may be liable for any missing or damaged item. We were scared till the last day, wondering if we will be scammed out, but the hotel staff was very nice and professional. For people, who are messy and break thing

    Reviewed May 30, 2023
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