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Lobby, The James New York - Nomad in New York (NY)
The James New York - Nomad
a tall building with a clock on the side of it, The James New York - Nomad in New York (NY)
a living room filled with furniture and a large window, The James New York - Nomad in New York (NY)
Lobby, The James New York - Nomad in New York (NY)
Interior view, The James New York - Nomad in New York (NY)
a woman standing on top of a bed holding a kite, The James New York - Nomad in New York (NY)

Removed from saved list

8.3

Excellent

832 reviews

832 reviews

Housekeeping4
Breakfast2
24-hour front desk1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Church of the Transfiguration
90 m
Mrs. K's
100 m
Saint-Petersburg Global Trade House
120 m
Ripplu
120 m
Marble Collegiate Church
150 m
Popular landmarks
Empire State Building
420 m
Grand Central Terminal
1.1 km
Broadway
1.5 km
Times Square
1.5 km
High Line
1.7 km
Closest landmarks
230 Fifth
210 m
Avant Gallery
220 m
Hip-Hop Look at New York
220 m
Ame Ame
230 m
Sadigh Gallery Ancient Art, Inc
230 m

The James New York - Nomad

22 East 29th Street, Gramercy, New York (NY), United States, 10016 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Gramercy, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of New York (NY)

Check-in [24-hour]

180 meters to public transportation

Inside city center

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Check-in/out [express]

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in New York (NY) are being booked every minute!
Value for money7.9
Location rating9.1
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.1 km

Rooms available at The James New York - Nomad

Deluxe King Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Room with King Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
King Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Room Two Queen Beds
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Room with King Bed
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Room with Queen Bed
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Room with Queen Bed - Disabled Access
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite Two Queen Beds
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
Deluxe Queen Suite
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 sofa bed & 2 queen beds
Enter dates to see prices
Corner Deluxe King Bed Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are available at The James New York - Nomad?

Start off your day with The James New York - Nomad's available dining options such as Vegetarian restaurant to experience what's offered at this property!

Does The James New York - Nomad offer laundry services?

Yes! The James New York - Nomad offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at The James New York - Nomad?

The James New York - Nomad features car park charges applied for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are within range of The James New York - Nomad?

While staying at The James New York - Nomad, enjoy your early morning or evening wander at nearby park which include Bryant Park, The Jefferson Market Garden, and High Line.

How many rooms does The James New York - Nomad have?

The James New York - Nomad has a total of 337 rooms.

How long do visitors usually stay at The James New York - Nomad?

Verified past guests that have stayed at The James New York - Nomad had an average nightly stay of 4 nights at this property.

What do visitors love most about The James New York - Nomad?

Past visitors that stayed at The James New York - Nomad have given this property a rating of 9.056 for its excellent location as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to The James New York - Nomad?

Verified solo travelers that have stayed at this property have given The James New York - Nomad an average rating of 8.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to The James New York - Nomad?

Verified group travelers that have stayed at this property have given The James New York - Nomad an average rating of 8.3. You can look up more specific customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about The James New York - Nomad?

Verified local travelers that have stayed at this property have given The James New York - Nomad an average rating of 9.3. You can look up on more descriptive customer testimonials, and comments for this property down in the review section.

What dining places are nearby The James New York - Nomad?

The James New York - Nomad’s community is Gramercy which comprises of popular restaurants such as Tavern 29, Play, and take31.

See map

Explore the neighborhood

What people love about The James New York - Nomad

  • 10

    Exceptional
    Cleanliness

    "Each room is thoroughly sanitized and cleaned, the baths are remarkably clean and shiny for being such a large hotel."

    Trish

    |

    January 4, 2021

  • 8.8

    Excellent
    Cleanliness

    "The Deluxe 2 Queen Bedroom It was spacious and clean."

    Fredrik

    |

    March 5, 2020

  • 10

    Exceptional
    Location

    "My wife and I love the location and the atmosphere of the hotel."

    Edwin

    |

    March 1, 2020

Property ranking|Compared to 883 New York (NY) properties
See all rankings
Cheapest price score
Location score
9.1/10
Cleanliness score
8.7/10
Value for money score
7.9/10
Better than
96
%
of New York (NY) properties
Better than
91
%
of New York (NY) properties
Better than
91
%
of New York (NY) properties
Better than
88
%
of New York (NY) properties
Overall rating:

8.3

Excellent
832 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.1
Read all reviews >
What travelers say they love:
The room was spacious and super clean.
Laura from Italy
Solo traveler
More about The James New York - Nomad

More about The James New York - Nomad

The James New York - Nomad

See the best of New York (NY) with a stay at The James New York - Nomad, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The James New York - Nomad offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring New York (NY) even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at The James New York - Nomad guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The James New York - Nomad. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The James New York - Nomad offers unique recreational opportunities for all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take some time to explore New York (NY) during your stay at the hotel. Engage in the city's best art at The National 9/11 Memorial & Museum located 4.3 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is Top of the Rock, located 1.6 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Guests who stayed here rated the facilities above 91% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 91% of other options in the city.

Show less

Amenities and facilities

Very good
Facilities

7.9

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Smoke detector
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Location

22 East 29th Street, Gramercy, New York (NY), United States, 10016
Exceptional
Location

9.1

Airports
  • LaGuardia Airport (LGA)
    10.1 km
  • Teterboro Airport (TEB)
    14.0 km
Public transportation
  • 28th Street-Lexington Avenue Subway Station
    190 m
  • 33rd Street Subway Station
    360 m
Hospital or clinic
  • MD BERRY
    380 m
Shopping
  • Macy's Herald Square
    620 m
Convenience store
  • 7 Eleven
    250 m
Cash withdrawal
  • ATM
    4 min drive

What's nearby

Popular landmarks
  • Empire State Building
    420 m
  • Grand Central Terminal
    1.1 km
  • Broadway
    1.5 km
  • Times Square
    1.5 km
  • High Line
    1.7 km
  • Top of the Rock
    1.7 km
  • Central Park
    2.8 km
  • The Metropolitan Museum of Art
    4.3 km
  • The National 9/11 Memorial & Museum
    4.4 km
  • Statue of Liberty
    7.9 km
Nearby landmarks
  • Church of the Transfiguration
    90 m
  • Mrs. K's
    100 m
  • Saint-Petersburg Global Trade House
    120 m
  • Ripplu
    120 m
  • Marble Collegiate Church
    150 m
  • Gallery At The Gershwin
    150 m
  • Isabel Toledo
    160 m
  • Museum of Sex
    170 m
  • Happy Valley
    180 m
  • Mona Sharaf Shopping Tours
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking a breakfast Included rate, breakfast is for 1 adult only.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • All special requests are subject to availability and additional charges may apply.
  • Pets allowed with USD 75 non-refundable cleaning fee per stay
  • Reservations are subject to a Hotel Facility Fee of USD 40.00 (excluding taxes and gratuities)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)30 USD
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 337
Parking
  • Daily parking fee80 USD

Property announcements

A valet parking is available and subject to an additional charge.

Reviews of The James New York - Nomad from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities7.9
Location9.1
Service7.9
Value for money7.9
High score for New York (NY)
Rating
9+ Exceptional (19)
8-9 Excellent (4)
7-8 Very Good (11)
6-7 Good (5)
<6 Below Expectation (12)
Time of the year
Mar - May (13)
Jun - Aug (12)
Sep - Nov (15)
Dec - Feb (11)

Show reviews that mention 

Showing 51 verified guest comments
123
9.6
Exceptional
Erica from United States
Solo traveler
Room with Queen Bed
Stayed 2 nights in July 2019

First Trip to NY--The James Nomad did not disappoint”

As a first time traveler to New York, the James Nomad hotel did not disappoint. From the moment I arrived, I was greeted by such friendly staff. Having a red eye flight, it took the stress out of my visit for them to openly offer to hold my bags, as well as enjoy hot coffee in the lobby while I unwound from a long flight with minimal sleep, while good vibes music played in the background. The lobby area is so quaint and I'm all for a hotel that smells amazing when you walk in. The wine hour in the evening in the lobby as well was a nice addition. Outside of the A/C struggling to cool down my room in the July heat/humidity, I absolutely loved my stay and I would stay here 10x again!!

Reviewed July 24, 2019

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8.8
Excellent
Fredrik from Sweden
Family with young children
Deluxe Room Two Queen Beds
Stayed 4 nights in February 2020

Good hotel that can be Excellent. Be ware of the extra costs!”

Extra cost This hotel charges $40 + $6 taxes for hotel facility fee on top of the hotel tax and gratitudes. Be aware of this before you book. The Deluxe 2 Queen Bedroom It was spacious and clean. It's an old building and the room has a old smell, but you get use to after a day or two. They sell a universal power adapter in the room for $29. Breakfast We stayed 4 nights and we bought the breakfast package. First we got the "Continental" package, which was either a fruitbowl or a pastry basket and that's not worth $30, but the manager Pradley upgraded us to full American Breakfast which was better and enough for a small stomach. So if you don't get the breakfast included in the price, it's better to eat at the other Breakfast Gems that New York has to offer. The Gym It's a small room, but it has the basic stuff you need. There is no space for any freestyle workout, but there is a multi gym, light weight dumbbells, treadmills, cross trainers, bicycles and a rower.

Reviewed March 05, 2020

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8.4
Excellent
Jungmin from South Korea
Family with teens
Deluxe Room Two Queen Beds
Stayed 3 nights in October 2018

late check in early check out”

Overall hotel Location, Facilities and Room cleanliness is TOP! very cozy modern vibe. Being a mother daughter trip~ we were looking for a more spacious room. Jame-nomad had the perfect room for us. Very spacious. And booking months ahead, we got a great deal for the two queen bedroom. (the fan is a bit... well very Noisy. please be warned. :)) On our agoda voucher it had said check in 2pm- checkout 2pm. But on the actual day of arrival room wasnt ready till 4pm. This was compensated with a Bonne. When confirming our checkout time at the front desk, staff member told us we had to check out at 12 cause we hadn't booked 'directly' to the hotel... that was a bit of miss for us cause we had asked prior for a late check out (if possible.) and the fact that i had asked the front desk on the actual day after 11AM! we had to hurry.... Apart from that I would definetly go back and stay at the James Nomad. thank you~.

Reviewed November 05, 2018

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8.0
Excellent
Kristine from Philippines
Couple
Deluxe Room Two Queen Beds
Stayed 4 nights in June 2018

nice place”

I am happy with my stay at The James New York - Nomad

Reviewed September 26, 2018

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8.0
Excellent
Kristine from Philippines
Couple
Room with King Bed
Stayed 3 nights in June 2018

nice place”

I am happy to stay at The James New York Nomad

Reviewed September 26, 2018

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10.0
Exceptional
Laura from Italy
Solo traveler
Room with Queen Bed
Stayed 7 nights in June 2019

Perfect location ”

I loved my stay at the James. Perfect location to reach any neighborhood in NYC. The front desk and the cleaning staff were wonderful. The room was spacious and super clean. I really enjoyed my stay and fully recommend it.

Reviewed July 10, 2019

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7.6
Very good
Juan from Philippines
Couple
Deluxe Room with King Bed
Stayed 5 nights in June 2019

Good Boutique hotel in a great location”

We like the NOMAD area, there are a lot of very good inexpensive restaurants, you are basically in the middle of the city and its easy enough to go uptown or downtown. It makes a great base. The hotel is well decorated. I would say the downside would be the overall cleanliness is just OK, the bed didn't seem to be made professionally, the coffee service in the mornings in the lobby is somewhat inconvenient. I would personally prefer to just have a small coffee maker in the room. Oh and they did overcharge me $20 extra after I checked out, it seems what some have complained about is true. But its too small to call them long distance (outside the US) to make a fuss. It's annoying and it seems like its done on purpose.

Reviewed August 10, 2019

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9.2
Exceptional
Rebecca from United Kingdom
Group
Deluxe Room Two Queen Beds
Stayed 4 nights in October 2019

Fab location! Friendly staff especially at breakfast! Great coffee!”

Ariana was fab to chat to and our breakfast was always served with a smile and chat. Room was super comfy but you can hear the tv a bit of the people next door have it on. It’s expensive but if you shop around you can find this hotel with a range of prices. It’s near to the Empire State Building and the metro which is easy to use to get to all the sights! Get the breakfast! It’s worth it.

Reviewed October 29, 2019

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10.0
Exceptional
Trish from United States
Solo traveler
Room with Queen Bed
Stayed 1 night in January 2021

Five Stars all around!”

From the Lobby presentation to the well appointed room decor, all design elements were right on point. I found the overall Staff to be professional and helpful. Each room is thoroughly sanitized and cleaned, the baths are remarkably clean and shiny for being such a large hotel. You will be pleased to find hot coffee and pastries in the lobby each morning, all individually wrapped. There is a table in the rooms to accommodate dining in. Perhaps the only thing missing is glassware and I suspect that may be related to the health crisis the world has been facing.

Reviewed January 04, 2021

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7.6
Very good
Yuen from United Kingdom
Couple
Room with Queen Bed
Stayed 5 nights in October 2018

Beware of Facilities/Resort fees ”

Great location, comfy bed, tiny but clean bathroom, staff OK. Initial room had strange smell so was changed with no fuss to similar odourless room. Room furnishing/decor looking tired despite relatively new hotel. Shocking additional "facilities/resort" fee charged on checkout (usd200) - illegal in many countries, contentious in USA. Looking back the Agoda confirmation email does show this in extra small fine print but only after booking is made and paid. Overall expensive for what it is, made worse by excessive and unexpected resort fee.

Reviewed October 22, 2018

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10.0
Exceptional
James
Couple
Room with Queen Bed
Stayed 2 nights in May 2019

Enjoyable Stay”

The staff was friendly and quite helpfull. The room was new, spotless and comfortable.

Reviewed May 14, 2019

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9.2
Exceptional
Denise from United States
Couple
GUEST ROOM (1 QUEEN)
Stayed 1 night in August 2019

Very Pleased”

I was not sure w hat to expect given the cost of the room we reserved - relatively inexpensive! We were more than pleasantly surprised. Shout out to Philip at the registration desk who was personable and extremely helpful in revising our reservation so we did not have to change rooms over the two nights we were there. He also provided recommendations/suggestions at our request. Would definitely recommend. My only (minor) complaints - one has to use room service for ice - I understand that is standard now and wash cloths were not replaced. (We didn't bother to request them since we were only going to be there the one night.)

Reviewed September 04, 2019

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7.2
Very good
Anthony from United States
Family with teens
Room with Queen Bed
Stayed 5 nights in March 2019

Front desk staff seemingly not trained. ”

We had a number of occasions to deal with the front desk. It seemed as though each time they looked at the computer screen it was the first time they’d seen it. Had to get booking agent involved to insist upon remaining in the room which we were quoted and booked. Told a number of untruths, like the category which we booked did not exist, (deluxe queen with two queen beds) but only after the booking agent which handles firm business got involved was it amicably and quickly resolved. Nice folks at the desk but seemingly ill equipped. Also, extra hotel charge of $40 per day (including taxes and fees) was not in the prepaid reservation and was for a lame coffee bar for two hours and an unused wine and cheese hour midday. Great central location and maid service was excellent and friendly but it didn’t make up for the frustration experienced at the front desk.

Reviewed March 22, 2019

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10.0
Exceptional
Edwin from Singapore
Couple
Room with King Bed
Stayed 6 nights in December 2019

Great location and accessibilities!”

My wife and I love the location and the atmosphere of the hotel. The wine hour in the evening was a bonus. Room size is decent though we would upgrade to bigger one in the future.

Reviewed March 01, 2020

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10.0
Exceptional
jay from United Kingdom
Family with teens
Room with Queen Bed
Stayed 3 nights in September 2019

Fantastic hotel ”

This was our second time we stayed at this hotel and it was just as fantastic as the first time we stayed. Great location and the staff are so nice and friendly.

Reviewed September 23, 2019

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5.2
Martin from United Kingdom
Couple
Room with King Bed
Stayed 2 nights in November 2019

Disappointing and under par for service”

A whole host of issues at The James that disappointed - we had to change rooms twice as first was dirty and smelled of smoke, and the second was very noisy being directly above air con units; our final room would have been to a high spec when renovated but was starting to look tired and uncared for; we left bags at reception when we waited for check in, and on returning to the hotel the bellhop accepted a tip then left my partner struggling to carry up four bags to our 11th floor room (I was meeting a friend a the time); and finally I do not feel Agoda / The James made the facilities charge clear on booking - this didn’t break the bank ($80 for 2 nights) but when I mentioned this to receptionist on check out there wasn’t a hint of acknowledgment or empathy. For a city that prides itself on and rarely disappoints regarding service, The James fell short. There are better mid range options out there.

Reviewed November 11, 2019

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10.0
Exceptional
Michael
Solo traveler
Room with Queen Bed
Stayed 4 nights in March 2019

Great staff/location /Services- Will stay there everytime I'm in NYC”

Thank you so much! I stayed there for four nights while seeing my "Potential Girlfriend" the time when we were apart- I was in and out of the hotel. The staff was always friendly and attentive. The bed was comfortable and bathroom was nice. This was a perfect trip!

Reviewed March 29, 2019

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5.2
Gavin from Australia
Business traveler
Room with Queen Bed
Stayed 7 nights in March 2019

Dreadful staff”

Lovely old building outside and a nice room. But the staff were very disappointing...not a smile between the lot of them. And they charge a "facility fee" for a glass of wine at 5pm (in plastic cups) and a piece of old cheese. What a rort! They had no umbrellas when it rained, and we were refused entry to the jazz club downstairs, even though we were guests (probably too old at 50). Also, I was woken 2 nights in a row by middle-aged drunk women running up and down the corridor, which the staff knew about. I asked them to speak to them and they said they couldn't be sure who they were. They were a large group...they knew. So whoever the GM is should be retired and someone new brought in to train the vey sub-standard staff at this hotel. I could have stayed another week, but chose to change hotels. I will never go back.

Reviewed March 18, 2019

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10.0
Exceptional
Michele from United States
Couple
Room with Queen Bed
Stayed 1 night in July 2019

Excellent Boutique Hotel, Excellent Service”

I would stay here again in a heartbeat! The staff was super courteous ad friendly in a relaxed way that put guests at ease. There is excellent coffee in the morning in the lobby, and wine and cheese hour in the late afternoon. The rooms are small, but tasteful and spotless. Loved it.

Reviewed July 15, 2019

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9.6
Exceptional
James from United Kingdom
Couple
Room with Queen Bed
Stayed 4 nights in April 2019

Nice Stay ”

Nice stay. Clean Room. Maid service very friendly and good. Central to NYC. Easy to walk to subways etc. Food, restaurants in the area seemed to close early.

Reviewed May 28, 2019

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